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Sky +HD User Manual

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Using Sky±HD

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Summary of Contents for Sky Sky+HD

  • Page 1 Using Sky±HD...
  • Page 2 Welcome to the world of Sky±HD What do you want to do? This is your essential guide to using your Sky±HD box Learn about HD page 6 Get started page 10 See what’s on page 16 Use your Planner page 24...

  • Page 3: Table Of Contents

    Adding extra time to the start and end of recordings Overview of Sky Guide options Pausing and rewinding live TV Showing your Sky Guide pages in full screen mode Seeing what’s on Saving after pausing or rewinding live TV Changing how far back you can rewind live TV Quick glance at what’s on with Now, Next &...
  • Page 4 Using digital text Copying programmes to video/DVD Using teletext Enjoying Sky Anytime and Sky Anytime± Adding channels that aren’t listed in Sky Guide Watching your added channels Seeing what’s on offer with Sky Anytime Changing the picture settings Viewing a programme from the Sky Anytime listings...

  • Page 5: Back To Basics

    Back to basics The Sky installer should have shown you the basics of how to use your Sky equipment. turns your Sky±HD box on, to standby or off Here’s a reminder of what you need to enjoy the channels and features on offer.

  • Page 6: Your Sky±Hd Box

    Sky Guide screens tv guide • shows TV listings • turns your Sky±HD box on, to standby or off • reveals more about a programme arrows • shows what’s on other channels or...

  • Page 7: About Your Sky±Hd Box

    Plus with Sky Anytime you can discover a selection of the week’s best TV ready to watch when you are. And with Sky Anytime± if you have Sky Movies 1 and 2 and a broadband connection you can access a huge library of movies and entertainment.

  • Page 8: What You Need To Enjoy Sky±Hd

    Sky±HD box and subscriptions to Sky TV with the HD Pack. Your Sky±HD box is designed to work with TVs that carry the HD ready logo. You can use a TV without the HD ready logo as long as it has these technical features: •...

  • Page 9: All The Features Of Sky± And More

    Telephone Numbers page in your Sky Guide (see page 94). Your viewing card Your viewing card needs to stay in your Sky±HD box at all times so you can view all the Sky TV channels you’re entitled to. The viewing card slot is under the flap on the front of your Sky±HD box.

  • Page 10: Your Sky±Hd Remote Control And Your Tv

    Your Sky±HD remote control can work with both your Sky±HD box and your TV. Press tv on the remote control to switch control from the Sky±HD box to the TV. Press Sky to go back to controlling the Sky±HD box.

  • Page 11: Getting Started

    Turning your Sky±HD box on, to standby and off Sky turns the box on Press the Sky button on your Sky±HD remote control to turn the box on, and wait for a few moments for it to start up. To turn your Sky±HD box to standby, press the standby button on your remote control.

  • Page 12: Changing The Volume

    If you know a channel’s number you can enter it on the remote to jump straight to that channel. For example, enter the sequence 5-0-1 for Sky News. See the chapter Seeing what’s on (page 16) for details on changing channels from the Now, Next &...

  • Page 13: About The Now, Next & Later Banner

    The Now, Next & Later banner is your ultimate on screen helper - it lets you see what’s on now, next and later, change channels, set reminders, record programmes if you have a Sky± subscription, and see which programmes you are recording right now, all without interrupting what you’re watching.

  • Page 14: You're In Control With Sky Guide

    You’re in control with Sky Guide You control what you watch on your Sky±HD box by browsing the on screen Sky Guide using your remote control. Pressing tv guide on your remote control displays the following TV Guide screen: information area...

  • Page 15: Overview Of Sky Guide Options

    Overview of Sky Guide options The top menu allows you to pick an option from any Sky Guide screen by scrolling left/right to highlight your choice, and then pressing select. Top menu Symbol / Option How to get there Description TV GUIDE see what’s on for the next 7 days on all channels including HD...

  • Page 16: Showing Your Sky Guide Pages In Full Screen Mode

    Turning the mini TV off gives you a full screen of listings and plays the audio of what you are watching. To see your Sky Guide screens in full screen mode: Press services (for Options), press down then select the Customise tab.

  • Page 17: Seeing What's On

    Seeing what’s on Quick glance at what’s on with Now, Next & Later With Sky you don’t have to change channels to see what else is on. When you’re watching a programme, press select or the up/down arrow. The on screen Now, Next & Later banner appears.

  • Page 18: Complete Overview Of What's On With Tv Guide

    (3 digits for TV channels, 4 digits starting with 0 for radio). Use back up to jump back to the previous level, i.e. from the listings to the middle menu, from the middle menu to the top menu. Press Sky to leave TV Guide completely.

  • Page 19: Finding A Specific Channel In Tv Guide

    You can get a complete overview of what’s on all your stored favourite channels with any of these shortcuts: From TV Guide: press yellow or scroll to the Favourites tab. From your Planner: press green. From Anytime: press red. 18 USING Sky±HD...

  • Page 20: Seeing What's On The Hd Channels

    • While watching the programme, press i on your remote control. • From the Sky Guide listings, just highlight the programme and check the programme information in the top left corner. In full screen mode, highlight the programme and press i. •...

  • Page 21: Finding A Specific Programme

    You can search for a specific programme, or type of programme, showing in the next 7 days or stored in your Planner, Anytime or Sky Anytime± using the Search option. See also Jumping to a programme in the Planner’s A-Z list, page 25.

  • Page 22: Going Back To The Channel You Last Viewed

    (Press i again to remove the synopsis and go back to the simple Now, Next & Later banner). • when you’re in full screen mode in Sky Guide and a programme is highlighted (this includes your Planner and Sky Anytime). •...

  • Page 23: Codes Used In The Programme Information Banner

    (page 65). This programme is shown in widescreen. For HD programmes, this code won’t be shown although all HD programmes are shown in widescreen (the image on the previous page is shown for illustration purposes only). 22 USING Sky±HD...

  • Page 24: Finding And Listening To Radio Channels

    Finding and listening to radio channels You can tune to radio channels in the same way as TV channels: Use the up/down arrow to browse through the channels shown in the Now, Next & Later banner. Radio channels appear with a speaker symbol next to them.

  • Page 25: Using Your Planner

    Planner Parental rating Recording status Press left/right to show the next set of available colour options along the bottom of the screen 24 USING Sky±HD...

  • Page 26: Managing Your Planner

    Press back up to delete a letter. Under the Download tab, you can view your Sky Anytime± programmes queue containing your currently downloading show and any shows scheduled to start once this has finished. Use the colour keys in this tab to prioritise which shows...
  • Page 27 Press the corresponding colour button on your remote to control your stored programmes as follows: red (Anytime) Jumps to the Sky Anytime listings (see page 47). green (Series Link) Links programmes that are part of the same series.
  • Page 28 The recording can’t be deleted without confirmation. Series Link set The rest of the series is set for a reminder/recording. Series stack Press select to see past episodes in this Series Stack listed individually. Play now The Sky Anytime± programme is now available to view.

  • Page 29: Setting The Series Link Function In Your Planner

    The Series Link symbol appears next to the programme: If you’ve set a reminder for the programme, you now get a reminder before each episode. If you’ve marked the programme for recording, your Sky±HD box is now set to record every episode of that series. 28 USING Sky±HD...
  • Page 30 Managing series within your Planner If you’ve recorded multiple episodes of a particular series, then the episodes will appear under the Series Stack symbol. Highlight the Series Stack to see how many episodes are contained within the Series Stack and how many have been viewed. If an episode within a Series Stack is currently recording, Recording is shown in the status column and the symbol appears next to the Series Stack.

  • Page 31: Setting Reminders For Programmes

    Setting reminders for programmes If you don’t want to miss a TV programme, Sky Guide can remind you when it’s about to start. When you see a future listed TV programme you want to watch, simply highlight it and press select.

  • Page 32: Recording With Sky

    …Or surf to another programme and press record symbol appears next to the programme title. As long as the mini TV is turned on, you can also go into your Sky Guide pages and record programmes without interrupting what you’re watching.

  • Page 33: Recording From Sky Guide Listings

    Recording from Sky Guide listings If you see something you want to record in TV Guide, Sky Anytime or Sky Box Office listings, highlight it and press record. When you press record, Sky± checks to see if the programme is part of a series and, if so, gives you the choice of recording this episode only or the remainder of the series.

  • Page 34: When Recordings Clash

    When recordings clash Remember Sky± can only record two programmes at the same time. If you try to select a programme for recording and it clashes with others in your Planner, you have to choose which recordings to keep. When three or more recordings are set, the Clash page appears, highlighting the programme you’ve just selected for recording.

  • Page 35: Avoiding Recordings Being Deleted

    Highlight the programme and press the blue button (Keep). The programme is now marked for Keep, shown by the symbol: Sky Guide now won’t delete the recording without asking you if you’re sure. When you’re running out of disk space, programmes marked for Keep won’t be Press blue to protect the programme from one-step deletion deleted.

  • Page 36: Cancelling Current And Future Recordings

    Cancelling current and future recordings To cancel a current or future recording... …without interrupting what you’re watching: browse to the programme in the Now, Next & Later banner and press record. The symbol disappears. …straight from your Planner, highlight it and either press record to just get a reminder instead OR use the yellow button (Delete) to delete the entry completely.

  • Page 37: Keeping An Eye On Available Disk Space

    Keeping an eye on available disk space Remember that because your Sky±HD box records onto its hard disk there is a fixed amount of storage space for recordings and Sky Anytime± downloads. Total disk space available To see how much space each programme is using, highlight a programme in your Planner and check the yellow part of the indicator bar.

  • Page 38: Recording Radio Channels

    Recording radio channels You can record radio channels as follows: Find the radio channel you want by following the steps on page 23. Highlight the channel and press record. The Manual Record screen appears. If you need to, change the Channel Number/Name with the left/right arrow or by keying in the number.

  • Page 39: Adding Extra Time To The Start And End Of Recordings

    Adding extra time to the start and end of recordings Your Sky±HD box automatically tries to find the best recording slot for your recorded programmes, and aims to capture the entire programme even if it overruns. You can change the automatic setting and choose to add extra minutes either side of the scheduled recording, as follows: Press services (for Options), press down then select the Sky±...

  • Page 40: Pausing And Rewinding Live Tv

    Pausing and rewinding live TV With the Sky± service, you can pause and rewind live TV. This is handy if you’re interrupted during a programme or missed the beginning. LIVE PAUSE Press pause to pause live TV To pause the programme you’re watching, press pause on your remote control.

  • Page 41: Saving After Pausing Or Rewinding Live Tv

    Changing how far back you can rewind live TV You can choose the Instant Rewind length, as follows: Press services (for Options), press down then select the Sky± Set Up tab. Highlight Instant Rewind and select either OFF, 5, 15, 30 or 60 minutes.

  • Page 42: Playing Back Recordings

    You can go into your Sky Guide pages without interrupting playback and the mini TV will show the programme so you don’t miss anything (audio only in full screen mode). But if you’re still rewinding, fast forwarding or in slow motion mode when you go into the Sky Guide pages, this action stops and the programme starts playing back from that point.

  • Page 43: Picking Up From Where You Left The Last Recording

    To see how long you have left until the end of the recording, press select to display the Now, Next & Later banner. This shows you the remaining viewing time in minutes. Press back up to remove the banner. How many minutes to the end of the recording 42 USING Sky±HD...

  • Page 44: Fast Forwarding And Rewinding

    Stopping playback To stop playback and go back to the channel you were watching before, press stop or the Sky button. To stop and go to your Planner, press back up. Playback also stops if you change channels or go into full screen listings such as TV Guide.

  • Page 45: Using Bookmarks For Favourite Parts Of A Programme

    To remove the highlighted bookmark, press the yellow button (Delete). If the programme is PIN protected you’ll need to enter the PIN to see the bookmark clip. See Having more control over kids’ viewing (page 59) for details. 44 USING Sky±HD...

  • Page 46: Skipping To Bookmarks

    Skipping to bookmarks To go to the next bookmark while you’re playing back a recording, press and hold rewind or fast forward until the screen skips to the next bookmark. Skip Back symbol Skip Forward symbol The Skip Forward/Back symbol appears in the corner of the screen. Press and hold down fast forward or rewind to skip to the next bookmark Starting playback from a bookmark...

  • Page 47: Copying Programmes To Video/Dvd

    You see an information screen for each programme before the entire recording is played back. Please wait until copying is complete before using your Sky±HD box again. To cancel at any time, press any button. 46 USING Sky±HD...

  • Page 48: Enjoying Sky Anytime And Sky Anytime

    Enjoying Sky Anytime and Sky Anytime± With Sky Anytime we provide a selection of the week’s best TV from a broad range of channels across the Sky platform straight to your Sky box. This is available to all customers and available in HD.

  • Page 49: Seeing What's On Offer With Sky Anytime

    Seeing what’s on offer with Sky Anytime Press tv guide then the red button (Anytime). EITHER press select to view the full list of Sky Anytime programmes available; OR use the left/right arrows to highlight a category of programmes such as Movies or Sport then press select.

  • Page 50: Viewing A Programme From The Sky Anytime Listings

    Press select or play when you’re ready to start the programme. From here you can control your viewing as described in Playing back recordings (page 41). To stop watching the Sky Anytime programme and go back to the channel you were watching before, press stop or the Sky button. Alternatively, press back up...

  • Page 51: Recording Sky Anytime Programmes

    If you see Last chance in the Available Until column of the Sky Anytime list, you don’t have long to watch the programme before it’s removed. To avoid missing it, watch it or record it to your Sky±...

  • Page 52: About Sky Anytime± Programmes

    The real joy of Sky Anytime± is the huge library of programmes, some of which will already be on your box, such as those listed in SHOWCASE and others you will have to download first to your Planner.
  • Page 53 About Sky Anytime± programmes To download Sky Anytime± programmes, follow the steps below. If you would rather see a sneak peek first look for the trailer icon and press red. Step 1 Step 3 The information in If there is no the synopsis area will visible, this means you’ll...
  • Page 54 Press green to prioritise your download queue. Managing your usage Remember, Sky Anytime± downloads contribute to any monthly usage caps you have on your broadband package. You can check the programme size before you start a download by pressing i in the programme synopsis screen.

  • Page 55: Restricting Sky Anytime Viewing

    Restricting Sky Anytime viewing All your parental control settings apply to Sky Anytime programmes, with the exception of Channel Restrictions. For details on using your PIN and parental control settings, see Having more control over kids’ viewing (page 59). To watch a rated programme before its normal watershed time, you need to enter your PIN.

  • Page 56: Opting Out Of Sky Anytime

    Opting out of Sky Anytime and Sky Anytime± Sky Anytime won’t cost you anything extra, however, you can turn off the service if you want to, as follows: Use Enable Anytime to set Sky Anytime on or off Press services (for Options), press down then select the Customise tab.

  • Page 57: Enjoying Sky Box Office Entertainment

    Enjoying Sky Box Office entertainment The Sky Box Office option is home to the newest and most exciting pay per view movies, sport and other events, such as concerts and boxing matches. Sky Box Office is available to all Sky customers, you’re only charged for the programme or event Just press the box office when you start watching it.

  • Page 58: Choosing A Start Time That Suits You

    If you don’t watch any part of the programme in this time, you won’t be charged for it and it will be deleted. Once you’ve played back a Sky Box Office recording, you can watch it as many times as you like within a certain time frame. For example, you’re likely to have up to 24 hours to watch a movie as many times as you like.

  • Page 59: Paying For Box Office Programmes

    57. Ordering over the phone If for some reason you can’t order Sky Box Office programmes with your remote control, a message appears on screen. You can order programmes over the phone by calling the number shown.

  • Page 60: Having More Control Over Kids' Viewing

    About your PIN Keep your PIN secret to make it effective. Once it’s set, you can have Sky Guide ask for the PIN before showing, recording, playing back, and in some cases, deleting certain programmes. If you forget your PIN, see page 79 for help on what to do next.

  • Page 61: Hiding Adult Channels

    You can lock all such programmes, so anyone who wants to watch them has to enter the PIN. This is especially useful for programmes in your Planner, as well as Box Office and Sky Anytime programmes, which are available outside the normal schedule.

  • Page 62: Restricting Specific Channels

    Highlight Spending Restriction and use the left/right arrow to choose ON. Press down and set a limit to the cost before the PIN is needed. Set it to £0.00 to enter the PIN every time you order a Sky Box Office programme. Press green (Save Settings) when you’re done.

  • Page 63: Pin Protecting Kept Programmes

    PIN protecting kept programmes In your Planner, you can mark recordings for Keep to prevent them from being deleted accidentally (see page 34). You can take this further and have Sky Guide ask for the PIN before a kept recording can be deleted.

  • Page 64: Entering A Pin For Pre-Watershed Playback

    PIN has been set up for this rating if a PIN has been set up for this rating To turn off the pre-watershed PIN option for all your recorded programmes and Sky Anytime programmes: Press services, scroll left to Parental Control then enter your PIN.

  • Page 65: Choosing Your Favourite Channels

    Choose up to 50 channels and press green (Save) when you’re done. See page 18 for details on navigating to your favourites. Storing your favourites activates the blue button, which you can also use to find the channel you were last watching. See page 21 for more details. 64 USING Sky±HD...

  • Page 66: Watching Tv With Subtitles Or Audio

    Watching TV with subtitles or audio description To show subtitles or play an audio description over the current channel: Press help on your Sky remote control when you’re watching TV. If the Subtitles or Audio Description option is available, use the left/right arrow to choose ON then press select.
  • Page 67 Finding subtitled or audio described programmes Sky Guide can bring your attention to programmes that have subtitles or an audio description. To set this up, follow these steps: Press services (for Options), press down then select the Subtitles tab. Highlight Highlighted Programmes and use the left/right arrow to choose Audio Description or Subtitles.

  • Page 68: Going Interactive

    (see Controlling the use of charged services on page 61 for setting online spending restrictions). You can also buy a 24 hour pass for Sky Games and play with your remote control. See the help options within the interactive screens for details.

  • Page 69: More Options

    (information) Text reveal select Text hold colours Fastext function From the teletext service, press back up then Sky at any point to go back to what you were watching. Not all TVs have the teletext function. 68 USING Sky±HD...

  • Page 70: Adding Channels That Aren't Listed In Sky Guide

    Adding channels that aren’t listed in Sky Guide Some channels can be received by your Sky±HD box but don’t appear in Sky Guide listings. Your Sky±HD box is designed to receive digital television signals transmitted at 28.2 or 28.5 degrees east, either unencrypted or encrypted using BSkyB’s encryption system.

  • Page 71: Changing The Picture Settings

    If your TV doesn’t display anything after you confirm the changes, the new setting is incompatible with the TV. Restart your Sky±HD box as follows to go back to the previous setting: Switch the box to standby then wait at least 60 seconds before unplugging it from the mains supply.

  • Page 72: Remote Control Set Up

    Panasonic 0051 Brionvega 0147 Philips 0081 Turn your TV and Sky±HD box on and press tv on your remote control. Bush 0157 Pioneer 0166 Hold down select and the red button together until the red light on your remote Crown...
  • Page 73 You should now be able to see a terrestrial TV channel. If you have tried these options and still can’t use your Sky±HD remote control with your TV, call Sky Customer Service on the number provided in the Terms & Conditions document you received with your Sky±HD box.

  • Page 74: Replacing The Batteries

    Replacing the batteries Your remote control runs on AA batteries (MN1500, LR6 or UM-3). When it’s time to replace them, Sky Guide gives you a warning message and a low battery symbol appears in the banner. Take the empty batteries out straight away and replace both batteries at the same time.

  • Page 75: Your Sky±Hd Box Connections

    You must disconnect your Sky±HD box from the mains supply before you connect your Sky±HD box to (or disconnect it from) any other equipment. Use only the supplied mains lead to connect your Sky±HD box to the mains supply. With the exceptions of the mains and the telephone line, all the interconnections between the rear panel of your Sky±HD box and your other equipment are safe, extra low voltage circuits.
  • Page 76 Your Sky±HD box connections Basic set up 2 Basic set up 2 If your TV has a DVI port you need an audio (L/R) cable and to DVI lead (or an adapter for the supplied lead). Telephone socket Minidish Broadband router...
  • Page 77 See also the user guides supplied with your devices. Mains socket If you notice that the picture quality is affected, connect Telephone socket your Sky±HD box directly to the TV instead of through the HDTV Minidish DVD/video recorder Broadband router...

  • Page 78: Switching On Dolby ® Digital Audio

    Some older amplifiers may not support Dolby ® Digital audio. Adjusting sound synchronisation If you’ve connected your Sky±HD box to a home cinema system using one of the digital audio outputs, you may find the audio and video are out of sync. If this happens, you can easily change the sound settings to correct the sound.

  • Page 79: Connecting To The Telephone Line

    Connecting to the telephone line The telephone lead is intended for connection to standard analogue UK telephone lines. This lead and your Sky±HD box have been specifically designed for this purpose. Do not attempt to connect the telephone lead to anything other than a standard UK telephone line.

  • Page 80: Green Stuff

    Green stuff At Sky we believe the world’s a great place, so we’re doing what we can to keep it that way. Saving energy… with standby Amber = Standby Switching your Sky±HD box to standby when it’s not in use can save up to 50% of the energy it uses.

  • Page 81: Recycling Packaging

    Customers in the Republic of Ireland need to go to weeeireland.ie for locations of local waste and recycle them if possible through your local recycling centres or alternatively, you can post old or redundant Sky electrical equipment recycling centre. to: Freepost Licence Number FM35, Finlay Communications LTD, Unit 3 Zone C, Clonmore Industrial Park, Mullingar, Co Westmeath.

  • Page 82: For Your Safety

    • Your Sky±HD box is intended for use in moderate climates. Do not use or store your Sky±HD box in hot, cold, damp or dusty places. • In order to ensure a free flow of air around your Sky±HD box, allow at least 10 cm of space above and on all sides (especially between your Sky±HD box and your TV).

  • Page 83: Electrical Information

    Sky±HD box before you insert the plug into the mains supply. The only way to disconnect your Sky±HD box from the mains is to take the plug out of the socket. Your Sky±HD box must therefore be installed near the mains socket outlet, which should be easily accessible.

  • Page 84: Troubleshooting

    Use this booklet as your full guide to using your Sky±HD box and getting the most out of its exclusive features. The troubleshooting tips in the next pages may come in handy if you have any problems. If you have any problems with your Sky±HD box that aren’t covered in this guide or the other references, call Sky or your broadcaster.
  • Page 85 Sky±HD box is switched on. plugged into the mains. 2 Check that your Sky±HD box is not in standby. The light on the front panel of your Sky±HD box should be green. 3 Press Sky on your remote to control your Sky±HD box.
  • Page 86 Sky±HD box, and that nothing is between the two. The batteries in your remote control may The remote command light on your Sky±HD box and on be flat or an obstacle may be between your your remote control should flash each time you press remote control and your box.
  • Page 87 What to do now The start of a programme was not You set up numerous back to back To get your Sky±HD box to record in the most efficient way, see recorded. recordings. Sky prioritises the end of an Adding extra time to the start and end of recordings (page 38) existing recording over the start of a new and change the settings back to Automatic.
  • Page 88 5 Your box now tries to call us back, which checks the phone line connection. After getting the message Callback in progress, the previous menu appears. If you see any other message at this stage, please call Sky Customer Service for more advice. The number is provided in the Terms & Conditions document.
  • Page 89 You may not have the right subscriptions or equipment. channels. or equipment. To upgrade to Sky±HD, call us. If you’re sure you have The resolution output setting may be the right equipment and subscriptions to receive HD incompatible with your TV set.
  • Page 90 — your viewing card authorised. Insert the correct viewing card for this Sky±HD box. This is the wrong card for this Sky HD box. You have more than one box and Insert the correct viewing card have put the wrong viewing card in this Sky±HD box.
  • Page 91 Sky±HD box. Otherwise, cause a loss of signal. restart your box by following the steps under My Sky±HD box isn’t working (page 88). If this doesn’t resolve the problem, call Sky Customer Service on the number provided in your Terms &...
  • Page 92 Sky±HD box during system set up. Your Sky±HD box is trying to resolve Housekeeping. Wait for your Sky±HD box to resolve the problem; if it is Please wait a system fault. not resolved call Sky Customer Service (see your Terms &...
  • Page 93 If it’s an adult channel it Channels setting under Parental Control > Adult Channels. See Having more control over kids’ viewing (page 59). may have been removed by parental control settings. Please visit sky.com/anytimeplus for Sky Anytime± troubleshooting tips. 92 USING Sky±HD...

  • Page 94: Important Information For Customers With A Single Satellite Feed Installation

    Do you have a Single Satellite Feed like this? FM-DAB After installation of your Sky±HD box you may see some incomplete information or error messages on screen. Don’t worry, it’s easy to fix – just follow these instructions to switch the Single Feed Mode to ON.

  • Page 95: Contact Us

    Contact us Telephone numbers You can find Sky and other broadcasters’ phone numbers in your Sky Guide; Press services (for Options), press down then select the Contact Us tab. This list includes specific numbers for Sky± and Sky±HD. When you call, please have your system information available as we will need this to deal with your problem.

  • Page 96: Specifications

    Specifications The following specifications are for the Sky±HD box made by BSkyB, Pace, Samsung and Thomson. Specifications may change without notice. DRX890 Specifications DRX780 Specifications Operating voltage: 230V AC; 50Hz Operating voltage: 230V AC; 50Hz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz...
  • Page 97 The model number, serial number and electrical rating of this set top box are on a label on its base and rear. are on a label on its base and rear. Pace, Victoria Road, Saltaire, West Yorkshire BD18 3LF Samsung, Samsung House, 1000 Hillswood Drive, Chertsey KT160PS 96 USING Sky±HD...
  • Page 98 Specifications continued Thomson Mk1 and Mk2 Specifications Operating voltage: 230V AC; 50Hz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz Weight: 5kg (packed) Dimensions: 399mm x 295mm x 81mm (inc. rubber feet and connectors) UHF modulator: CCIR PAL System I; Ch. 21 to 69 (factory setting is 68) Operating temp.

  • Page 99: Hd Jargon Buster

    HD ready is a labelling scheme being introduced by the European TV manufacturers’ organisation EICTA to help you choose an HD TV. The HD ready logo will appear on an increasing number of TVs in the shops. Sky’s HD service is designed to work with TV sets that carry the HD ready label.
  • Page 100 The specification and features are subject to change at any time without notice. No responsibility can be accepted for any failure of your Sky±HD box to receive, process or act on information transmitted to it, or any change in the performance of your Sky±HD box as a result of the transmission of this information.
  • Page 101 Believe in better BSkyB, Grant Way, Isleworth, Middlesex TW7 5QD sky.com Sky Part Number: 14710...

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