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Valentin DUOPRINT Operating Manual

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DUOPRINT
Operating Manual

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Summary of Contents for Valentin DUOPRINT

  • Page 1 DUOPRINT Operating Manual...
  • Page 2 It must not be concluded from the missing labelling that it is not a registered brand or a registered trademark. Carl Valentin label printers comply with the following safety guidelines: EG-Niederspannungsrichtlinie (2006/95/EG) EG-Richtlinie Elektromagnetische Verträglichkeit (2004/108/EG)

  • Page 3: Table Of Contents

    DuoPrint Series Table of contents Table of Contents Table of Contents ................3   Introduction ................5     General Instructions ..............5     Intended Use ................5     Product Description ..............6     Safety Instructions ..............7  ...
  • Page 4 Inhaltsverzeichnis DuoPrint Serie Maintenance and Cleaning ..........69     General Cleaning ..............70     Cleaning the Printer Roller ............ 70     Cleaning the Printhead ............71     Cleaning the Label Photocell ..........72     Replacing the Printhead ............73  ...

  • Page 5: Introduction

    DuoPrint Series Introduction Introduction 1.1 General Instructions Important information and instructions in this document are designated as follows: DANGER identifies an extraordinarily great and immediate danger which could lead to serious injury or even death. WARNING identifies a possible danger would could lead to serious bodily injury or even death if sufficient precautions are not taken.

  • Page 6: Product Description

    Introduction DuoPrint Series The label printer is solely intended to print suitable media which have been approved by the manufacturer. Any other or additional use is not intended. The manufacturer/supplier is not liable for damage resulting from misuse. Any misuse is at your own risk.

  • Page 7: Safety Instructions

    DuoPrint Series Safety Instructions Safety Instructions The label printer is designed for power supply systems of 110-230 V. Connect the label printer only to electrical outlets with a ground contact. Couple the label printer to devices using extra low voltage only.

  • Page 8: Operating Conditions

    Safety Instructions DuoPrint Series 2.1 Operating Conditions Before initial operation and during operation these operating conditions have to be observed to guarantee save and interference- free service of our printers. Therefore please carefully read these operating conditions. Shipment and storage of our printers are only allowed in original packing.
  • Page 9 DuoPrint Series Safety Instructions Installation of The installation of the power supply to connect our printers has to be effected according to the international rules and regulations, power supply especially the recommendations of one of the three following commissions: ...
  • Page 10 Safety Instructions DuoPrint Series Stray radiation and Immunity to interference according to EN 61000-6-2: 2005 industrial sector immunity from disturbance  Stray radiation against discharge of static electricity according to EN 61000-4-2: 12-2001  Electromagnetic fields according to EN 61000-4-3: 11-2003, ENV 50204: 03-1995 ...
  • Page 11 DuoPrint Series Safety Instructions Air convection To avoid inadmissible heating, free air convection has to be ensured. Protection according IP: 20 Limit values Ambient temperature °C (operation): Min. +5 Max. +35 Ambient temperature °C (storage): Min. −20 Max. +60 Relative air humidity % (operation): Max. 80 Relative air humidity % (storage): Max.

  • Page 13: Two-Colour Printing

    DuoPrint Series Two-colour printing Two-colour printing For printing in a second colour, the DuoPrint is equipped with an additional printing unit. Figure 1 A = Front printhead B = Rear printhead 3.1 Label Design When creating a label, it must, in addition to the contents to be printed, also be determined which contents are to be printed in the second colour, i.e.

  • Page 14: Printhead 2 Offset

    Two-colour printing DuoPrint Series Creation by using (Windows) software Labelstar Office and printing via the CV printer driver It is possible to design labels as desired. Coloured contents in a defined colour are recognised by the driver and edited for the rear printhead.

  • Page 15: Test Print

    DuoPrint Series Two-colour printing 3.4 Test Print The print is only ever printed at one of the two printheads. The output is controlled by the state of the rear printhead. Printhead down = The test print is printed at the rear printhead.

  • Page 16: Colour Processing

    Two-colour printing DuoPrint Series Mode: I/O Print stop at missing data is effected in the same way as in mode Dialog. However, no indication of waiting state is shown at the display only the output Waiting state is set. As long as no subsequent print order is transferred the Print start input is inactive.

  • Page 17: Error Correction

    DuoPrint Series Two-colour printing Operating mode „print only on the rear“ (Print to PH2) The front printhead is opened to avoid a paper jam. CAUTION! Paper jam between the rear and the front printhead.  Pay attention to a safe label guiding.

  • Page 19: Technical Data

    DuoPrintSeries Technical Data Technical Data DuoPrint 107/12 DuoPrint 160/12 Print Resolution 305 dpi 305 dpi Max. Print Speed 150 mm/s 120 mm/s Print Width 106,6 mm 160 mm Passage Width 116 mm 176 mm Printhead Corner Type Corner Type Labels...
  • Page 20 Technical Data DuoPrint Series Operation Panel Keys Test print, function menu, quantity, CF Card, feed, enter, 4 x cursor LCD Display Graphic display 132 x 64 Pixel - white backlight Settings Date, time, shift times 11 language settings (others on demand)

  • Page 21: Accessories

    DuoPrint Series Technical Data 4.1 Accessories  Standard Equipment Tear-off edge  Real time clock with printout date and time Automatic daylight saving time Storage of data with shut-down  Variables: link field, counter, date/time, calculation and shift variable, CF data ...

  • Page 22: Control Inputs And Outputs

    Technical Data DuoPrint Series 4.2 Control inputs and outputs By means of a maximum of 16 control inputs and outputs which, in the following, are also referred to as ports, different functions of the printer system can be triggered and operating states can be displayed.
  • Page 23 DuoPrint Series Technical Data Configuration of D-Sub socket Figure 3 Port 1 to Port 16 = Assignment for I/O Profile 'Std_Label' Identification Description / Function Port 1 Print start (Input) Port 2 No function Port 3 Counter Reset (Input) Port 4...
  • Page 24 Technical Data DuoPrint Series Identification Description / Function + 5 VDC 5 Volt DC output for external use. Max. 1 A. This voltage is provided from direct print module and can be used e.g. as control voltage. Never apply any external voltage to this output.
  • Page 25 DuoPrint Series Technical Data Example 1 Device connection to a machine with S7-300 SPS. Figure 4 Example 2 Device connection to a operating panel. Figure 5 10.15 Operating Manual...
  • Page 26 Technical Data DuoPrint Series Example 3 Device connection version if 'Option: 2. LED'. Figure 6 When connecting a reed contact with a control input, the contact must Precautions have a switching capacity of min. 1 A in order to prevent the contact from sticking due to the inrush current.

  • Page 27: Plug & Play

    DuoPrint Series Technical Data 4.3 Plug & Play Plug & Play capable printers can be recognised automatically at parallel ports, USB-IEEE 1394- or infra-red connections but the last both are not important for our printers. The following table shows the Plug & Play capability of the different operating systems.

  • Page 29: Installation

    DuoPrint Series Installation Installation  Unpack the Lift the label printer out of the box. label printer  Check the label printer for transport damages.  Check delivery for completeness.  Scope of delivery Label Printer.  Power Cable. ...

  • Page 30: Connecting The Label Printer

    Installation DuoPrint Series 5.2 Connecting the Label Printer Connecting to the The label printer is equipped with a versatile power supply unit. The power supply device may be operated with a mains voltage of 110-230V / 50-60 Hz without any adjustments or modifications.

  • Page 31: Start-Up

    DuoPrint Series Installation 5.4 Start-Up After all connections are made switch on the label printer. After switching on the label printer the main menu appears which shows the printer type, current date and time. Insert label material and transfer ribbon (see chapter 6. Loading Media, page 33).

  • Page 33: Loading Media

    DuoPrint Series Loading Media Loading Media 6.1 Loading Label Roll Loading label roll in tear-off mode Figure 8 1. Open the printer cover. 2. Open printheads (A) by turning the red pressure levers (B) anticlockwise. 3. Remove the optional outside label mounting plate from the unwinder.

  • Page 34: Loading Label Roll With Option Pa 8X

    Loading Media DuoPrint Series 6.2 Loading Label Roll with Option PA 8X Figure 9 1. Open the printer cover. Retrofit option CV label unwinder PA 8X 2. Insert the CV label unwinding device PA 8X from behind in the provided cut-out in the rear wall and fasten it using 3 Philips head screws.

  • Page 35: Loading Transfer Ribbon

    DuoPrint Series Loading Media 6.3 Loading Transfer Ribbon NOTICE! For the thermal transfer printing method it is necessary to load a ribbon, otherwise when using the printer in direct thermal print it is not necessary to load a ribbon. The ribbons used in the printer have to be at least the same width as the print media.
  • Page 36 Loading Media DuoPrint Series 4. Place empty ribbon rolls onto the rewinding rolls (C) and lead the transfer ribbon below the printheads (A). 5. Fix the beginnings of each transfer ribbon with an adhesive tape in rotating direction at the empty roll of the rewinding rolls (C).

  • Page 37: Function Menu

    DuoPrint Series Function Menu Function Menu 7.1 Keyboard Back to the main menu. Start a test print. Delete a stopped print order. Change to the function menu. In function menu: one menu item back. Change to the quantity (number of pieces) menu.

  • Page 38: Menu Structure

    Function Menu DuoPrint Series 7.2 Menu Structure Print Settings Speed Contrast Ribbon control Y offset X offset Tear-off offset Label Layout Label length Gap length Column printing Measure label Label type Material selection Photocell Scan position Label error length Synchronisation...

  • Page 39: Duoprint Series

    DuoPrint Series Function Menu Dispenser I/O (Option) Operating modes Photocell level I/O port 1-8 I/O port 9-16 Debounce Start signal delay I/O protocol Save signal I/O profile Material Savings Ribbon save mode Label save mode Auto feed delay Network IP address...
  • Page 40 Function Menu DuoPrint Series Date/Time Set date/time Summertime Start of summertime - format Start of summertime - date Start of summertime - time End of summertime - format End of summertime - date End of summertime - time Time shifting...

  • Page 41: Print Settings

    DuoPrint Series Function Menu 7.3 Print settings Switch on the label printer and the display shows the main menu. Press key to access the function menu. Press key to select the menu Print settings. Speed Indication of print speed in mm/s (see chapter Technical Data, page 19).

  • Page 42: Label Layout

    Function Menu DuoPrint Series 7.4 Label layout Switch on the label printer and the display shows the main menu. Press key to access the function menu. Press key as long as you arrive the Label layout menu. Press key to select the menu.
  • Page 43 DuoPrint Series Function Menu Press key to arrive the next menu item. In case an error occurs, indication after how many mm a message Label error length appears in the display. Value range:1 mm … 999 mm. On: If a label is missed on the liner an error message is displayed.

  • Page 44: Device Settings

    Function Menu DuoPrint Series 7.5 Device settings Switch on the label printer and the display shows the main menu. Press key to access the function menu. Press key as long as you arrive the Device settings menu. Press key to select the menu.
  • Page 45 DuoPrint Series Function Menu Press key to arrive the next menu item. On: The question referring the customized variable appears once Customized entry before the print start at the display. Auto: The question referring the customized variable appears after every printed layouts.

  • Page 46: Dispenser I/O (Option)

    Function Menu DuoPrint Series 7.6 Dispenser I/O (option) Switch on the label printer and the display shows the main menu. Press key to access the function menu. Press key as long as you arrive the Dispenser I/O menu. Press key to select the menu.
  • Page 47 DuoPrint Series Function Menu After selection of desired Dispenser I/O operating mode, press key Additional parameters for Dispenser I/O to select additional parameters. First value = Indication of the current sensor level. This indication Dispenser photocell is for checking purposes and cannot be modified.
  • Page 48 Function Menu DuoPrint Series Press key to arrive the next menu item. Indication in time per second of the delay for the start signal. Start signal delay Value range: 0.00 to 9.99. Press key to arrive the next menu item.
  • Page 49 DuoPrint Series Function Menu List of registered Print start (Input) functions for Error reset (Input) StdFileSetLabel Number of the file to load Bit 0 (Input) Number of the file to load Bit 1 (Input) Number of the file to load 2 (Input)

  • Page 50: Material Savings

    Function Menu DuoPrint Series 7.7 Material Savings Ribbon save = maximum exploitation of transfer ribbon Label Transfer gibbo w/o ribbon save Transfer ribbon with ribbon save Procedure In general, the maximum exploitation of the transfer ribbon is achieved in that the transfer ribbon stops in the event of gaps within the label and/or the distance between two labels and the printhead folds in, i.e.
  • Page 51 DuoPrint Series Function Menu Switch on the label printer and the display shows the main menu. Press key to access the function menu. Press key as long as you arrive the Ribbon save menu. Press key to select the menu.

  • Page 52: Network

    Function Menu DuoPrint Series Press key to arrive the next menu item. Setting of time after that the remaining labels between the printheads Auto feed delay were automatically printed. Value range 0 … 255 seconds 7.8 Network Switch on the label printer and the display shows the main menu.

  • Page 53: Interface

    DuoPrint Series Function Menu 7.10 Interface Switch on the label printer and the display shows the main menu. Press key to access the function menu. Press key as long as you arrive the Interface menu. Press key to select the menu.

  • Page 54: Date & Time

    Function Menu DuoPrint Series 7.11 Date & Time Switch on the label printer and the display shows the main menu. Press key to access the function menu. Press key as long as you arrive the Date/Time menu. Press key to select the menu.

  • Page 55: Service Functions

    DuoPrint Series Function Menu 7.12 Service Functions NOTICE! So that the distributor res. the manufacturer in case of service can offer fast support the necessary information such as selected parameters can be taken directly from the service functions menu of the device.
  • Page 56 Function Menu DuoPrint Series Press key to arrive the next menu item. Setting Mode ON: Setting mode The Printheads can be adjusted more easily. The following parameters are set automatically: continuous labels, label size = 50 mm. These settings can be changed manually.
  • Page 57 DuoPrint Series Function Menu Press key to arrive the next menu item. This function is often used for high printing speed as the tearing of Motor Ramp transfer ribbon can be prevented. The higher the '++' value is set, the slower the feeding motor is accelerated.

  • Page 58: Main Menu

    Function Menu DuoPrint Series Online: Data can be received by interface. The keys of the foil keyboard are only active, if you changed in the Offline mode with key Offline: The keys of the foil keyboard are still active but received data are not processed.

  • Page 59: Compact Flash Card / Usb Memory Stick

    DuoPrint Series Compact Flash Card / USB Memory Stick Compact Flash Card / USB Memory Stick 8.1 General Information On the back side of the label printer is the slot for the CF card and the USB port for inserting the USB memory stick.

  • Page 60: Navigation

    Compact Flash Card / USB Memory Stick DuoPrint Series 8.3 Navigation The memory menu is operated with the keys of the foil keyboard of the control unit or with different function keys of an attached USB keyboard. Return to the previous menu.

  • Page 61: Define User Directory

    DuoPrint Series Compact Flash Card / USB Memory Stick 8.4 Define User Directory NOTICE! An user directory is to be defined:  before using and/or navigating through the memory menu.  if formatting of CF card is effected at PC and thus the STANDARD directory was not created automatically.

  • Page 62: Load Layout

    Compact Flash Card / USB Memory Stick DuoPrint Series Press key to access to the memory menu. Press key to call the File Explorer. Press keys to select the directory. Press key to display all available functions. Select the function Set as user dir and press key to confirm the selection.

  • Page 63: File Explorer

    DuoPrint Series Compact Flash Card / USB Memory Stick 8.6 File Explorer The File Explorer is the file manager of the printing system. The File Explorer provides the main functions for the user interface of memory menu. In the user directory, press key to access to the File Explorer.
  • Page 64 Compact Flash Card / USB Memory Stick DuoPrint Series Load file Loads a file. This can be a configuration saved before, a layout, etc. Press key to access to the memory menu. Press key to call the File Explorer. Press keys to select the file.

  • Page 65: Save Configuration

    DuoPrint Series Compact Flash Card / USB Memory Stick Save configuration Saves the complete, current printer configuration under the selected name. Press key to access to the memory menu. Press key to call the File Explorer. Press key to change to the menu Save file.
  • Page 66 Compact Flash Card / USB Memory Stick DuoPrint Series Formatting Formats irrevocably the memory card. NOTICE! USB sticks cannot be formatted at the printer! Press key to access to the memory menu. Press key to call the File Explorer. Select the drive which is to format with the navigation keys.
  • Page 67 DuoPrint Series Compact Flash Card / USB Memory Stick Copying Creates a duplicate of the original file and/or the original directory to make changes independently of the original. Press key to access to the memory menu. Press key to call the File Explorer.

  • Page 68: Firmware Update

    Compact Flash Card / USB Memory Stick DuoPrint Series 8.7 Firmware Update Starting from firmware version 1.58 it is possible to make a firmware update also via the memory menu. Both the USB stick as well as the CF card can be used for this.

  • Page 69: Maintenance And Cleaning

    DuoPrint Series Maintenance and Cleaning Maintenance and Cleaning DANGER! Risk of death by electric shock!  Disconnect the label printer from power supply before performing any maintenance work. NOTICE! When cleaning the label printer, personal protective equipment such as safety goggles and gloves are recommended.

  • Page 70: General Cleaning

    Maintenance and Cleaning DuoPrint Series 9.1 General Cleaning CAUTION! Abrasive cleaning agents can damage the label printer!  Do not use abrasives or solvents to clean the outer surface of the label printer.  Remove dust and paper fuzz in the printing area with a soft brush or vacuum cleaner.

  • Page 71: Cleaning The Printhead

    DuoPrint Series Maintenance and Cleaning 9.3 Cleaning the Printhead Printing can cause accumulation of dirt at printhead e.g. by colour particles of transfer ribbon, and therefore it is necessary to clean the printhead in regular periods depending on operating hours, environmental effects such as dust etc.

  • Page 72: Cleaning The Label Photocell

    Maintenance and Cleaning DuoPrint Series 9.4 Cleaning the Label Photocell CAUTION! Label photocell can be damaged!  Do not use sharp or hard objects or solvents to clean the label photocell. The label photocell can become dirtied with paper dust and this can adversely affect label detection.

  • Page 73: Replacing The Printhead

    DuoPrint Series Maintenance and Cleaning 9.5 Replacing the Printhead CAUTION! The printhead can be damaged by static electricity discharges and impacts!  Set up the device on a grounded, conductive surface.  Ground your body, e.g. by wearing a grounded wristband.
  • Page 74 Maintenance and Cleaning DuoPrint Series Figure 15 Installing the printhead 1. Attach plug connections. 2. Position printhead in printhead mounting bracket in such a way that the pins are secured in the corresponding holes in the head plate. 3. Lightly keep printhead mounting bracket on the printer roller with one finger and check for correct positioning of the printhead.

  • Page 75: Adjusting The Printhead

    DuoPrint Series Maintenance and Cleaning 9.6 Adjusting the Printhead Parallelism An important characteristic for a high quality print is the parallelism of the focal line of the thermal printhead to the pressure roll. Because of the fact that the position of focal line of the printhead depends on fluctuations caused by production, it is necessary to adjust the parallelism.
  • Page 76 Maintenance and Cleaning DuoPrint Series Pressure Increasing the printhead contact pressure leads to an improvement of the print image density on the corresponding side and to a shifting of the ribbon feed path in the corresponding direction. CAUTION! Damage of printhead by unequal use! ...

  • Page 77: Error Correction

    DuoPrint Series Error correction 10 Error correction Error message Cause Remedy Line rises up completely or Move line down (increase Y Line too high partly over the upper edge of value). label. Check rotation and font. Line rises up completely or Move line up (reduce X value).
  • Page 78 Error correction DuoPrint Series Error message Cause Remedy Received line number is invalid Check sent data. Field numer at RS-232 and Centronics. Check connection PC - printer. Invalid length of received mask Check sent data. Length mask statement. Check connection PC - printer.
  • Page 79 DuoPrint Series Error correction Error message Cause Remedy Selected application identifier is Check code data. Application not available in GS1-128. Identifier F Missing HIBC system sign. Check definition of HIBC code. HIBC definition Missing primary code. Real Time Clock function is Change battery.
  • Page 80 Error correction DuoPrint Series Error message Cause Remedy Memory card is write-protected. Deactivate write protection. Drive write- protected Attempt to indicate a directory Correct your entry. Directory not file as file name. Attempt to change a file during Select another file.
  • Page 81 DuoPrint Series Error correction Error message Cause Remedy Defective photocell. Change photocell. Zero point Pressure air is not connected. Check pressure air. Compressed air External print release signal is Check input signal. External releaser missing. Wrong definition of column Reduce the column width res.
  • Page 82 Error correction DuoPrint Series Error message Cause Remedy Printing creation was still active Reduce print speed. Time generation at print start. Use printers' output signal for synchronisation. Use bitmap fonts to reduce generating time. Both DPM position sensors Displace zero point sensor Transport protection (start/end) are active.
  • Page 83 DuoPrint Series Error correction Error message Cause Remedy Scanner data does not Check adjustment of scanner. Scanner layout correspond to bar code data. difference Check scanner settings / connection. Serial interface error. Check settings for serial data COM break transmission as well as cable (printer-PC).
  • Page 84 Error correction DuoPrint Series Error message Cause Remedy When starting the print order Close the housing cover and Housing open the housing cover is not closed. start the print order anew. Transferred EAN.UCC code is Verify bar code data (see EAN.UCC code...
  • Page 85 DuoPrint Series Error correction Error message Cause Remedy The label photocell do not work Check label size and gap size. Print asynchronous in the order as it is expected according to print data. The settings of the photocell Check label photocell settings.

  • Page 87: Additional Information

    DuoPrint Series Additional Information 11 Additional Information 11.1 Column Printing With this label printer several columns can be printed, i.e. the information of one column can be printed several times (depending on its width) on a label. Caused by this the use of the complete print width is possible and the generating time is enormously reduced.

  • Page 88: Password Protection

    Additional Information DuoPrint Series 11.2 Password Protection Example 1: The supervisor programs a Compact Flash Card directly with the label printer. He stores 10 different labels. As well he adjusts the print parameters, like contrast, speed, etc. to the corresponding values.
  • Page 89 DuoPrint Series Additional Information Definition of password In case no password is defined res. the password protection is not activated, all functions can be used. In the function menu you will find the menu item 'Password', where the password can be entered and the password protection activated.

  • Page 90: Photocells

    Additional Information DuoPrint Series 11.3 Photocells NOTICE! When using reflection photocells you should observe that the label printer cover is closed and in this way other light (e.g. working lamp) on the photocell is prevented. For this photocell type the transmitter is at the top res. the receiver at...

  • Page 91: Environmentally-Friendly Disposal

    Carl Valentin GmbH. Thereupon old equipment is professionally disposed. Thereby Carl Valentin GmbH observes all obligations in the context of old equipment disposal in time and makes therewith the smooth selling of products furthermore possible. Please understand that we can only take-back equipment that is send free of carriage charges.

  • Page 93: Index

    DuoPrint Series Index 13 Index C  Column printing .................. 87 Compact Flash Card Change directory ................63 Copying ................... 67 Define user directory ..............61, 62 Delete file ..................65 Display structure ................59 Filter ....................68 Firmware update ................68 Formatting ..................
  • Page 94 Index DuoPrint Series M  Maintenance/cleaning General cleaning ................70 Label photocell cleaning ..............72 Maintenance schedule ..............69 Print roller cleaning ................. 70 Printhead adjusting ................. 75 Printhead cleaning ................71 Printhead, replacing ..............73, 74 Material, loading ................. 33 O ...
  • Page 96 Carl Valentin GmbH Neckarstraße 78 – 86 u. 94 . D-78056 Villingen-Schwenningen Phone +49 (0)7720 9712-0 . Fax +49 (0)7720 9712-9901 info@carl-valentin.de . www.carl-valentin.de...

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