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DVS SpycerBox Hardware Manual

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SpycerBox Hardware Guide (Version 1.1)
Storage Solution
SpycerBox
Hardware Guide

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Summary of Contents for DVS SpycerBox

  • Page 1 SpycerBox Hardware Guide (Version 1.1) Storage Solution SpycerBox Hardware Guide...
  • Page 3 SpycerBox Hardware Guide Introduction Overview Installation Operation Maintenance Appendix Index...
  • Page 4 Specifications and data may change without notice. We offer no guarantee that this documentation is correct and/or complete. In no event shall DVS Digital Video Systems AG be liable for any dam- ages whatsoever (including without limitation any special, indirect, or consequential damages, and damages resulting from loss of use, data, or profits, or business interruption) arising out of the use of or inability to use the hardware, software and/or manual materials.
  • Page 5 Headquarters: DVS Digital Video Systems AG Krepenstr. 8 30165 Hannover GERMANY Phone: +49-511-67807-0 Fax: +49-511-630070 E-mail: info@dvs.de Internet: http://www.dvs.de Support: Phone: +49-511-67807-25 Fax: +49-511-67807-31 E-mail: support@dvs.de For the Americas: U.S. Headquarters: DVS Digital Video, Inc. 300 East Magnolia Boulevard, Suite 102...
  • Page 7 You may also use our online registration form which can be accessed from the following internet page: http://www.dvs.de/support/further-support.html Customer Name: Company:...

  • Page 9: Table Of Contents

    Contents Introduction ................1-1 1.1 Overview ................1-2 1.2 Target Group ................ 1-3 1.3 Conventions Used in this User Guide ........1-3 1.4 Safety Instructions ..............1-4 1.5 Important Notes ..............1-6 Overview ..................2-1 2.1 Overview of the Front ............2-2 ..........
  • Page 10 SpycerBox Hardware Guide Operation ................... 4-1 4.1 Starting the System .............. 4-1 4.2 Shutting Down the System ........... 4-2 Maintenance ................5-1 5.1 Hard Disk Maintenance ............5-2 ......5-2 5.1.1 Introduction to Hard Disks and RAID 5 ..........5-3 5.1.2 Replacing a Hard Disk...

  • Page 11: Introduction

    It is the ideal solution for users at broadcast and post production facili- ties who want to make the most of their file-based workflow. The SpycerBox can be used for several purposes, for example, as … – … a high-performance automated backup and archiving solution, –...

  • Page 12: Overview

    SpycerBox Hardware Guide 1.1 Overview This guide informs you about the operation of the SpycerBox hardware, all its connection possibilities and its installation. Furthermore, it de- scribes some maintenance tasks that you may carry out on your own. The chapters contain the following information:...

  • Page 13: Target Group

    1.2 Target Group To use this manual you should know how to handle computer equip- ment. Furthermore, to connect the SpycerBox to a network or a SAN storage you should have experience as a network administrator and know how to set up the required network connections on the installa- tion site in hard- as well as software.

  • Page 14: Safety Instructions

    – Use, store and transport the SpycerBox only in compliance with the technical data laid out in section “Technical Data” on page A-4. – If fluids or solid objects get inside the casing, the SpycerBox must be disconnected from the power supply immediately. Before using the SpycerBox again, it has to be checked by authorized service person- nel.
  • Page 15 For error-free working and a long service life the SpycerBox needs some basic environmental conditions: – Do not expose the SpycerBox to sources of heat, such as direct sun- light or a radiator. – Do not cover or obstruct the ventilation holes of the system.

  • Page 16: Important Notes

    Warranty Information This product is warranted to be free of defects in materials and work- manship for a period of one year from the date of purchase. DVS ex- tends this Limited Warranty to the original purchaser. You have to keep the original packing and use it in case of transportation.
  • Page 17 DVS product after appro- priate prior notification to either your local distributor or DVS in Germany. DVS will then take the device free of charge to a waste disposal organization which will recycle and reuse it environmental friendly.
  • Page 18 SpycerBox Hardware Guide...

  • Page 19: Overview

    Overview This chapter provides a detailed overview of the SpycerBox hardware. The system will be shown in a front and a rear view and all its parts and connectors will be described.

  • Page 20: Overview Of The Front

    SpycerBox Hardware Guide 2.1 Overview of the Front This section gives an overview of the front of the SpycerBox. After an overall overview of the front the DVD drive is described first, followed by details about the HDD LEDs. After this the operation items, faceplate and the hard disk array of the system will be explained.

  • Page 21: Dvd Drive

    (e.g. turned on or off). Additionally, they of- fer some LEDs that allow you to assess the state of the SpycerBox as well as USB connectors for an easy connectivity to additional devices such as memory sticks. Further information about the op- eration items can be found in section “Operation...

  • Page 22: Hdd Leds

    2.1.4 Operation Items With the operation items at the system’s front the SpycerBox can be controlled (e.g. turned on or off). There you can also find LEDs that al- low you to assess the state of the system as well as USB connectors.
  • Page 23 Overview Figure 2-5: Operation items overview The LEDs can be seen only when they are flashing because they are located behind the white strip and thus not visible when off. Further information about what to do in case of an alarm can be found in section “Troubleshooting”...

  • Page 24: Faceplate

    The faceplate is built with an integrated backlit DVS logo which indi- cates the state of the system, i.e. its power-on status: If the DVS logo is illuminated, the power is turned on; if not, the power is turned off.

  • Page 25: Hard Disk Array

    It is the main storage of the SpycerBox. To pre- vent data loss in case a hard disk fails, it is normally RAID 5 protected.

  • Page 26: Maintenance

    SpycerBox Hardware Guide disk carrier lever opener LED disk power LED disk activity Figure 2-9: Hard disk carrier overview Further information about how to remove and exchange a hard disk can be found in section “Hard Disk Maintenance” on page 5-2.

  • Page 27: Overview Of The Rear

    Overview 2.2 Overview of the Rear This section provides an overview of the rear of the system. After an overall overview of the rear the power supply will be described first, followed by a detailed description of the ATX connector panel and the slot panel connectors.

  • Page 28: Power Supply

    SpycerBox Hardware Guide slot panel connectors The slot panel connectors of the SpycerBox provide, for example, the network connections to connect the system to a SAN. Furthermore, if applicable, some additional panels may be present for internal reasons or on customer re- quest.

  • Page 29: Atx Connector Panel

    2.2.3 ATX Connector Panel The ATX connector panel on the rear of the SpycerBox holds the con- nectors of the computer system. It provides the following connections: Figure 2-12: ATX connector panel on rear...

  • Page 30: Slot Panel Connectors

    2.2.4 Slot Panel Connectors The SpycerBox provides on its slot panel connector area several connec- tion possibilities such as the network ports or ports to connect the sys- tem to a SAN. The following figure shows an example configuration of...
  • Page 31 To provide connections to most networks there are various interface possibilities optionally available for the SpycerBox, such as the follow- ing: Gigabit Ethernet...
  • Page 32 SpycerBox Hardware Guide 2-14...

  • Page 33: Installation

    To make warranty claims you have to keep the original pack- ing and use it in case of a return transportation. Place the SpycerBox on a firm, flat surface within reach of a power outlet or mount it in a rack. For good air circulation and cooling make sure the ventilation holes are not covered.

  • Page 34: Note About The Network Installation

    SpycerBox for as well as network connections (see section “Slot Panel Connectors” on page 2-12), this document does not describe how to connect the SpycerBox to a network or central storage. On the DVS web page (http://www.dvs.de) you can find various diagrams showing how the SpycerBox may fit in a workflow/network.

  • Page 35: Operation

    To start the system perform the following: Press the power switch briefly to turn on the system. The system will be started and the DVS logo in the middle of the face- plate lights up. As with any standard computer after initial booting, the system begins to load the installed operating system.

  • Page 36: Shutting Down The System

    SpycerBox Hardware Guide 4.2 Shutting Down the System There are several possibilities to shut down the SpycerBox. All depend on whether the operating system is already loaded or not. Please act ac- cordingly. To shut down the system perform the following according to the state of the system’s operating system:...

  • Page 37: Maintenance

    For each work a detailed procedure description is given. If you experience trouble with the system that cannot be resolved with the work described here or the section “Troubleshooting” on page A-2, please contact your local vendor or DVS directly.

  • Page 38: Hard Disk Maintenance

    ’levels’ of RAID, most of them providing some kind of data protection. Because of this DVS uses RAID 5 to add protection to the stored data as any single disk can fail, but the data will still be recoverable.

  • Page 39: Replacing A Hard Disk

    If one hard disk within a disk set fails, the missing data can be recalcu- lated due to the parity information stored on the other disks of the set. Thus, a DVS system equipped with RAID 5 can withstand disk failures without losing data or access to data.
  • Page 40 SpycerBox Hardware Guide The hardware replacement of a failed disk can be divided into three steps: Remove the hard disk from the system. Replace the hard disk. Reassemble it into the system. All steps are explained in the following. Step 1: Removing the Hard Disk The hard disks that are accessible at the front of the system store the data of the main storage.
  • Page 41 The disk carrier of the replaced disk should be level with the others at the front of the system’s disk array. Once the faceplate of the DVS system is back in place, the replacement of the hard disk is finished. After several minutes the replaced hard disk will be automatically recognized by the system.

  • Page 42: Opening And Closing The Casing

    Both tasks will be explained in this section. 5.2.1 Opening the Casing To open the casing of the SpycerBox system perform the following: The system your are working on operates with voltages that can be hazardous to your health. Never work on the system or access its interior with the power cable(s) being plugged in.

  • Page 43: Fan Maintenance

    Maintenance Afterwards reconnect the power cords. With this the task to close the casing is finished and you can turn the system back on at any time. 5.3 Fan Maintenance To cool the many hard disks installed in the system as well as the other electronic parts (e.g.
  • Page 44 SpycerBox Hardware Guide With the casing of the system open, you can now test the fans. For this you have to plug in the power supply again. Testing the fans is possible only with an opened casing and the power turned back on.
  • Page 45 Maintenance This will sever the connection of the fan to the system. Unscrew the finger protection grille from the broken fan and after- wards screw off the fan from the fan bracket. Replace the broken fan with a new one and reassemble the fan module: Screw the fan to the fan bracket and afterwards the finger protection grille to the fan.

  • Page 46: Power Supply Maintenance

    (e.g. via their LEDs, see sec- tion “Power Supply” on page 2-10) at regular intervals. Each power supply unit in the SpycerBox system is hot-swappable, so you can safely replace it with the system running. Follow these steps to replace a power supply unit: For an overview of a power supply unit see section “Power...
  • Page 47 Maintenance Slide the new unit into the power supply until it clicks into place. Only use original manufacturer spare parts. Other spare parts might damage your system. When completely inserted please observe that the latch is truly in place and locking the unit. Connect the power source (the power cord) to the newly installed power supply unit.

  • Page 48: Removal Of The Faceplate

    Lift the faceplate of the system (see section “Faceplate” on page 2-6). Beneath it you will see a cable with a jack connection that supplies the DVS logo of the faceplate with power. Unplug the jack connection. Next hold tight the faceplate and remove the hinge wires as indi-...

  • Page 49: Appendix

    Appendix This chapter first gives some hints how to resolve irregularities during operation. After that technical data and general information about the SpycerBox are provided.

  • Page 50: Troubleshooting

    A.1 Troubleshooting The table below lists some errors that may occur during the operation of the SpycerBox and details how to resolve them. If you experience trouble with the system that cannot be resolved with the solutions de- scribed here or in section “Maintenance” on page 5-1, please contact your local vendor or DVS directly.
  • Page 51 When finished, reassemble the system (see section “Closing the Casing” on page 5-6) and start it. In case the problem persists, contact the DVS service department. A hard disk or a hard Shut down the system as described An alarm is sounded...

  • Page 52: Technical Data

    SpycerBox Hardware Guide A.2 Technical Data This section provides technical data of the SpycerBox. When installing the DVS system in a rack, take care that warmed up air is conducted to the rear of the rack and properly vented away.

  • Page 53: Dimensions

    Appendix A.2.2 Dimensions The following figure shows the dimensions of the DVS system. The drawing already includes some space for connectors and plugs that can protrude from the rear (’plug safety’ (l minus j), usually plus 150 mm). However, this amount of space depends on the type of connectors used.

  • Page 54: Packing Instructions

    SpycerBox Hardware Guide A.3 Packing Instructions The following describes the best way to pack a DVS system. Keep the original packing and use it in case of transportation. Otherwise the warranty will be void. In any other case, if you do not have the original packing any- more, use a similar structured packing for transportation.
  • Page 55 Appendix Figure 3: Figure 4: Box A Box B Box B Figure 5: Box B Box B Box B...

  • Page 56: Conformity Declarations

    SpycerBox Hardware Guide A.4 Conformity Declarations The SpycerBox has been tested according to the applying national and international directives and regulations. The following states further in- formation about the compliances and conformities. A.4.1 RoHS Compliance The EU directive 2002/95/EC ’Restriction of Hazardous Substances (RoHS)’...
  • Page 57 Appendix FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful in- terference when the equipment is operated in a commercial environ- ment.
  • Page 58 SpycerBox Hardware Guide A-10...

  • Page 59: Index

    ......2-3 emergency eject ....2-5, 5-7, 5-10, A-2 ......... 2-3 tray ......A-3 overheating ....... 2-6 DVS logo (faceplate) ..5-10 power supply unit failure ......2-3 eject (DVD drive) ....5-3, A-3 RAID controller ... 2-3 emergency eject (DVD drive) .....2-9, 2-11...
  • Page 60 SpycerBox Hardware Guide ........5-2 ....1-6, 1-7 hard disk(s) notes (important) ..... 2-2, 2-4, 2-8 ......2-8 activity opener (disk carrier) ........5-5 ......5-6 assembly opening of casing ......2-8 ......1-1 disk power LED operating system ........5-2 ...... 2-3, 2-4...
  • Page 61 Index ........1-1 ......2-5 SpycerBox system HDD LED ....... 3-1 ........2-5 installation system reset ......2-7 ........1-3 main storage target group ...... 1-1 .........A-4 operating system technical data ....... 4-2 .......A-5 shut down dimensions ........1-1 ........A-4...
  • Page 62 SpycerBox Hardware Guide...

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