DVS SpycerBox Ultra Hardware Manual

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SpycerBox Ultra/Flex Hardware Guide (Version 3.1)
Storage Solution
SpycerBox
Ultra/Flex
Hardware Guide

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Summary of Contents for DVS SpycerBox Ultra

  • Page 1 SpycerBox Ultra/Flex Hardware Guide (Version 3.1) Storage Solution SpycerBox Ultra/Flex Hardware Guide...
  • Page 2 SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 3 Specifications and data may change without notice. We offer no guarantee that this documentation is correct and/or complete. In no event shall Rohde & Schwarz DVS GmbH be liable for any damages whatsoever (including without limitation any special, indirect or consequential damages, and dam- ages resulting from loss of use, data or profits, or business interruption) arising out of the use of or inability to use the hardware, software and/or manual materials.
  • Page 4 Headquarters: Rohde & Schwarz DVS GmbH Krepenstr. 8 30165 Hannover GERMANY Phone: +49-511-67807-0 Fax: +49-511-630070 E-mail: info.dvs@rohde-schwarz.com Internet: http://www.dvs.de Support: Phone: +49-511-67807-125 Fax: +49-511-371985 E-mail: service.dvs@rohde-schwarz.com SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 5 You may also use our online registration form which can be accessed from the following internet page: http://www.dvs.de/support/support-login.html Customer Name: Company: Contact: Address: Phone: Fax: Vendor: SpycerBox Ultra/Flex Serial No.: Remarks: Connected devices (used network connections, connected storages, file systems, etc.) SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 6 SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 7: Table Of Contents

    Conventions Used in this User Guide ........1-4 Safety Instructions ..............1-6 Important Notes ..............1-8 Overview ..................2-1 Variants: SpycerBox Ultra and SpycerBox Flex ....... 2-2 Overview of the Front .............. 2-2 ..........2-2 2.2.1 The Front of the System ..............
  • Page 8 ............A-10 A.4.1 RoHS Compliance ....A-10 A.4.2 EC Declaration of Conformity (CE Marking) ......... A-10 A.4.3 FCC Compliance Statement ............A-11 A.4.4 Korea Certification Index ....................I-1 SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 C-ii Rohde & Schwarz DVS GmbH...
  • Page 9: Introduction

    Introduction This documentation describes how to use the hardware of the Spycer- Box manufactured by the Rohde & Schwarz DVS GmbH (in short ’R&S DVS’). The SpycerBox is a multi-purpose storage as well as server de- vice delivered with several data management tools. It is the ideal solu- tion for users at broadcast and post production facilities who want to make the most of their file-based workflows.
  • Page 10: Overview

    Details maintenance work, for example, in case of a hard disk, fan or power supply unit failure. Appendix Provides technical details and general informa- tion about the hardware of the R&S DVS sys- tem. Furthermore, it gives hints how to resolve irregularities during operation. Index This chapter facilitates the search for specific terms.
  • Page 11: Target Group

    1.2 Target Group To use this manual you should know how to handle computer equip- ment. Furthermore, to connect the R&S DVS system to a network or a SAN storage you should have experience as a network administrator and know how to set up the required network connections on the in- stallation site in hard- as well as software.
  • Page 12: Conventions Used In This User Guide

    Preventive measures to avoid death or serious injury. “ ” Texts enclosed by quotation marks are references to other manuals, guides, chapters, or sections. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 13 Their appearance may differ from your environment. However, they should contain all relevant elements that you need to understand the described actions. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 14: Safety Instructions

    1.4 Safety Instructions To use the SpycerBox correctly please heed the following: Noncompliance with safety instructions If the R&S DVS system is not used in compliance with the safety instructions, the warranty and all resulting liability claims will be void.
  • Page 15 For error-free working and a long service life the SpycerBox needs some basic environmental conditions:  Do not expose the R&S DVS system to sources of heat, such as direct sunlight or a radiator.  Do not cover or obstruct the ventilation holes of the system.
  • Page 16: Important Notes

    R&S DVS product in it in case of a product return. If the customer is not satisfied with the repair, R&S DVS will have the option to either attempt a further repair, exchange the product or refund the purchase price.
  • Page 17 R&S DVS product after ap- propriate prior notification to either your local distributor or R&S DVS in Germany. R&S DVS will then take the de- vice free of charge to a waste disposal organization which will recycle and reuse it environmental friendly.
  • Page 18 Introduction  Important Notes SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 1-10 Rohde & Schwarz DVS GmbH...
  • Page 19: Overview

    This chapter provides a detailed overview of the hardware of the R&S DVS system. First the different hardware variants of system will be ex- plained. After this it will be shown in a front and a rear view and all its parts and connectors will be described.
  • Page 20: Variants: Spycerbox Ultra And Spycerbox Flex

    2.2 Overview of the Front This section gives an overview of the front of the R&S DVS system. Af- ter an overall overview of the front the DVD drive is described first, fol- lowed by details about the HDD LEDs. After this the faceplate and the hard disk array of the system as well as the operation items will be ex- plained.
  • Page 21 (e.g. turned on or off). Additionally, they of- fer some LEDs that allow you to assess the state of the R&S DVS system as well as USB connectors for an easy connectivity of additional devices such as memory sticks. Further information about the operation items can be found in section “Operation...
  • Page 22: Dvd Drive

    Figure 2-3: HDD LEDs SpycerBox Ultra For the SpycerBox Ultra each LED represents one hard disk of the hard disk array: SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 23 1 2 3 4 hard disks: Figure 2-4: HDD LEDs and the hard disk array (SpycerBox Ultra) Starting from the left, the first six LEDs display the accesses to hard disks in the very left column of the array, the second six LEDs show the state of the hard disks of the second column, and so on.
  • Page 24: Faceplate

    The faceplate is built with an integrated backlit R&S DVS logo which in- dicates the state of the system, i.e. its power-on status: If the R&S DVS logo is illuminated, the power is turned on; if not, the power is turned off.
  • Page 25: Hard Disk Array

    It is the main storage of the R&S DVS system. To prevent data loss in case a hard disk fails, it is normally RAID protect- Further information about RAID can be found in section “Introduction to...
  • Page 26 LED disk power Figure 2-9: Hard disk carrier overview (SpycerBox Ultra and SpycerBox Flex) Further information about how to remove and exchange a hard disk can be found in section “Hard Disk Maintenance” on page 5-2. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1...
  • Page 27: Operation Items

    With the operation items at the system’s front the hardware of the SpycerBox can be controlled (e.g. turned on or off). There you can also find LEDs that allow you to assess the state of the R&S DVS system as well as USB connectors.
  • Page 28 The power switch turns the system on or off. The re- spective state of the system will be indicated by the R&S DVS logo in the middle of the faceplate (see sec- tion “Faceplate” on page 2-6). SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 2-10 Rohde &...
  • Page 29: Overview Of The Rear

    Further information about the power supply can be found in sec- tion “Power Supply” on page 2-15. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 2-11 Rohde & Schwarz DVS GmbH...
  • Page 30: System Disk Array

    Overview  Overview of the Rear slot panel connectors The slot panel connectors of the R&S DVS sys- tem provide, for example, the network con- nections to connect the system to a SAN. Furthermore, if applicable, some additional panels may be present for internal reasons or on customer request.
  • Page 31: Atx Connector Panel

    Further information about how to remove and exchange a hard disk can be found in section “Hard Disk Maintenance” on page 5-2. 2.3.3 ATX Connector Panel The ATX connector panel on the rear of the R&S DVS system holds the connectors of the computer system. It provides the following connec- tions:...
  • Page 32 IPMI can be activated by assigning an IP address to its port via the DVS Configuration Tool (see section “DVS Configuration Tool” on page 4-3). After the assignment...
  • Page 33: Power Supply

    The LED indicates the state of the power supply unit: green Operating normally Standby mode off (alarm LED on) Disconnected from power or malfunction SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 2-15 Rohde & Schwarz DVS GmbH...
  • Page 34: Slot Panel Connectors

    SAN. The following figure shows an example configuration of the slot panel connector area: Fibre Gigabit Channel graphics card Ethernet Figure 2-16: Example of a slot panel configuration on the SpycerBox Ultra SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 2-16 Rohde & Schwarz DVS GmbH...
  • Page 35 Fibre Channel Fibre Channel connection interface with up to four ports. FireWire Two port FireWire interface. eSata eSata interface Additional USB 2.0 or 3.0 connection interface SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 2-17 Rohde & Schwarz DVS GmbH...
  • Page 36 The R&S DVS system provides furthermore the following connection possibilities by default: graphics card The monitor for the R&S DVS system has to be connected here. For further information about the graphics card, please refer to the original manufacturer’s documentation included in the delivery of the system.
  • Page 37: Battery Backup Unit

    Once the operation of the system is restored, the cached data will be written to the hard disks. The battery backup unit is located inside the casing of the R&S DVS sys- tem: Figure 2-18: Location of battery backup unit inside the system The battery backup unit is a rechargeable battery that will be charged automatically when the system is turned on.
  • Page 38 Overview  Battery Backup Unit SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 2-20 Rohde & Schwarz DVS GmbH...
  • Page 39: Installation

    R&S DVS immediately. Incorrect packaging The warranty will be void if you do not transport the R&S DVS de- vice in the original packing. You have to keep the original packing and use it in case of transportation.
  • Page 40: Note About The Network Installation

    SpycerBox for as well as network connections (see section “Slot Panel Connectors” on page 2-16), this document does not describe how to connect the R&S DVS system to a network or central storage. On the R&S DVS web page (www.dvs.de) you can find some diagrams showing how the SpycerBox may fit in a workflow/network.
  • Page 41: Operation

    Figure 4-1: The power switch Additionally, the DVS Configuration Tool is described briefly which al- lows you to configure, reboot and shut down the SpycerBox. All other items necessary for a correct operation of the SpycerBox hard- ware, such as the LEDs or the buttons, are described in chapter “Over-...
  • Page 42: Starting The System

    To start the system perform the following: Press the power switch briefly to turn on the system. The system will be started and the R&S DVS logo in the middle of the faceplate lights up. As with any standard computer after initial booting, the system begins to load the installed operating system.
  • Page 43: Dvs Configuration Tool

    Click on the respective item to the left to view and change the config- urations. Afterwards you will see the options that can be changed. The DVS Configuration Tool can also be used to gather log files of the system, for example, for troubleshooting. By default they will be saved in a single archive file on the desktop of your system.
  • Page 44: R&S Dvs San Remo

    (default: admin). Figure 4-3: Plugin view in the SAN Remo software With SAN Remo you can change the configurations of the R&S DVS system (e.g. its IP address or Fibre Channel connections). Select the system represented by a node and click on the respective icon to view and change the settings.
  • Page 45: Shutting Down The System

    How to use SAN Remo for the SpycerBox High Availability Option is de- scribed in the “SpycerBox High Availability Administration Supple- ment”. There are several possibilities to shut down the R&S DVS system. All depend on whether the operating system is already loaded, frozen or not completely loaded. Please act accordingly.
  • Page 46 (see section “Battery Backup Unit” on page 2-19). Shut down the system by pressing the power switch until the sys- tem turns off. The system will then shut down immediately. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 47: Maintenance

    “Troubleshooting” on page A-2, please contact your local vendor or R&S DVS directly. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 48: Hard Disk Maintenance

    Replace a broken hard disk immediately. The main storage of the R&S DVS system comprises up to 24 hard disks in the SpycerBox Ultra and 48 hard disks in the SpycerBox Flex. These are connected to three RAID controllers which connect a set of eight hard disks each (SpycerBox Ultra;...
  • Page 49 2 disk set 3 Figure 5-1: Disk sets (RAID packs) of the hard disk array (SpycerBox Ultra and Flex) With the available RAID feature the R&S DVS system can withstand disk failures without losing data or access to data.
  • Page 50: Identifying A Broken Hard Disk

    Before replacing a hard disk you have to gather the log files of the RAID controller. If you know how to do this you may proceed on your own. If not, please contact the R&S DVS service department first. In most cases you can find the broken disk by simply observing the LEDs of the disk array (see section “Hard Disk Array”...
  • Page 51: Replacing A Hard Disk

    Before replacing a hard disk you have to gather the log files of the RAID controller. If you know how to do this you may proceed on your own. If not, please contact the R&S DVS service department first. Step 1: Removing the Hard Disk The hard disks that are accessible at the front and rear of the system are connected to the system with the help of disk carriers.
  • Page 52 After that the hard disk is replaced and the disk carrier with the new disk has to be reassembled in the system. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 53 The disk carrier of the replaced disk should be level with the others of the array. Once the faceplate of the R&S DVS system is back in place, the replace- ment of the hard disk is finished. After several minutes the replaced hard disk will be automatically recognized by the system.
  • Page 54: Opening And Closing The Casing

    Both tasks will be explained in this section. 5.2.1 Opening the Casing To open the casing of the R&S DVS system perform the following: Safety danger The system you are working on operates with voltages that can be hazardous to your health.
  • Page 55: Closing The Casing

    Maintenance inside the system should only be per- formed by personnel qualified for handling and test- ing electrical equipment. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 56 (1 in the figure below). With the locking mechanism released pull the fan module up and out of the system (2 in the figure below). SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 5-10 Rohde & Schwarz DVS GmbH...
  • Page 57 Casing” on page 5-9. With the last step finished you have successfully replaced the defective fan module. Once the system is turned on, no alarm should be sounded anymore. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 5-11 Rohde & Schwarz DVS GmbH...
  • Page 58: Controller Maintenance

    Controller Maintenance 5.4 Controller Maintenance During the service life of the R&S DVS system you may have to ex- change a RAID controller (see section “Introduction to RAID” on page 5-2). It may be indicated, for example, if a disk set (RAID pack) cannot be accessed anymore.
  • Page 59 When finished, the system will continue its booting procedure until the oper- ating system is fully loaded. You may then continue your work with the system. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 5-13 Rohde & Schwarz DVS GmbH...
  • Page 60 If the newly installed RAID controller cannot be detected by the system or you see a system message indicating a degraded RAID array, please contact the R&S DVS service department. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 5-14 Rohde & Schwarz DVS GmbH...
  • Page 61: Power Supply Maintenance

    “Troubleshooting” on page A-2 first for further details about what to do in case of an alarm. Each power supply unit in the R&S DVS system is hot-swappable, so you can safely replace it with the system running. Follow these steps to replace a power supply unit: For an overview of a power supply unit see section “Power Supply”...
  • Page 62 After that check the LED indicating the status of the power supply unit: If it is lit up in green, the unit is working properly. With this the power supply unit has been replaced successfully. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 5-16 Rohde & Schwarz DVS GmbH...
  • Page 63: Backup Or Recovery Of The System Disk

    The storage space on the USB is limited. The number of backup images that can be stored on the drive, besides the R&S DVS recovery image ex factory available, depends on the size of the image files. If the process fails, the storage drive may be full.
  • Page 64 In a SpycerBox the system drive normally will be ’sdc’, but on special systems it may also be ’sda’, ’sdb’, etc. Ex factory the R&S DVS system will be delivered with ’sdc’ as the default system disk. If other configurations have been made later or on custom- er request, this may be different.
  • Page 65: Restoring The System Disk

    When the system has finished the backup process, you will be notified about this. Then after pressing [Enter] on your keyboard, you will be re- directed to the DVS Rescue script once more where you can choose, for example, ’reboot’ or ’poweroff’ to restart or turn off the system.
  • Page 66 In a SpycerBox the system drive normally will be ’sdc’, but on special systems it may also be ’sda’, ’sdb’, etc. Ex factory the R&S DVS system will be delivered with ’sdc’ as the default system disk. If other configurations have been made later or on custom- er request, this may be different.
  • Page 67 DVS Rescue script once more where you can choose, for example, ’reboot’ or ’poweroff’ to restart or turn off the system. The next time the R&S DVS system is started, it will load the restored oper- ating system.
  • Page 68: Removal Of The Faceplate

    Figure 5-5: Removing the hinge wires Afterwards the faceplate can be taken off. To reassemble the faceplate reverse the above steps. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 5-22 Rohde & Schwarz DVS GmbH...
  • Page 69: Appendix

    Appendix This chapter first gives some hints how to resolve irregularities during operation. After that technical data and general information about the R&S DVS system are provided. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 70: Troubleshooting

    A.1 Troubleshooting The table below lists some errors that may occur during the operation of the R&S DVS system and details how to resolve them. If you experi- ence trouble that cannot be resolved with the solutions described here or in chapter “Maintenance” on page 5-1, please contact your local vendor or R&S DVS directly.
  • Page 71 (e.g. dust). In case the problem persists, contact the R&S DVS ser- vice department. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 72 RAID controller may be defective. Before attempting to exchange a RAID controller (see sec- tion “Controller Maintenance” on page 5-12) contact the R&S DVS ser- vice department. SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 73: Technical Data

    A.2 Technical Data This section provides technical data of the SpycerBox. When installing the R&S DVS system in a rack, take care that warmed up air is conducted to the rear of the rack and properly vented away. The technical data may vary depending on the system and its equip- ment.
  • Page 74 Power consumption 910 W max. input power 741W typ. input power 572 W idle power Input power require- 100 - 240 V @ 47 - 63 Hz ments SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 75: Dimensions

     Technical Data A.2.2 Dimensions The following figure shows the dimensions of the R&S DVS system. The drawing already includes some space for connectors and plugs that can protrude from the rear (’plug safety’ (l minus j), usually plus 150 mm). However, this amount of space depends on the type of con- nectors used.
  • Page 76: Packing Instructions

    The following describes the best way to pack a R&S DVS system. Incorrect packaging The warranty will be void if you do not transport the R&S DVS de- vice in the original packing. You have to keep the original packing and use it in case of transportation.
  • Page 77  Packing Instructions Figure 3: Figure 4: Pack accessories: Close box A: Figure 5: Figure 6: Pack box A in box B with foam: Close box B: SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 78: Conformity Declarations

    A.4.2 EC Declaration of Conformity (CE Marking) Rohde & Schwarz DVS GmbH herewith declares that the following product(s) according to the provisions of the mentioned EC Directives – including their relevant revisions at the time of this declaration – is (are)
  • Page 79: Korea Certification

    Rohde & Schwarz DVS GmbH herewith declares that the fol- lowing equipment has been tested according to the applying valid KC regulations: ...
  • Page 80 Appendix  Conformity Declarations SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 A-12 Rohde & Schwarz DVS GmbH...
  • Page 81: Index

    .........2-17 Fibre Channel ....... 2-7, 2-12, 2-19 data loss .......4-3, 4-4 configuration .........5-2 data protection .........1-1 file server ..1-9, A-10 declaration of conformity SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 82 ... 5-2, 5-4 parity information (RAID) ..........2-10 power .......2-6 on/off status ......2-10, 4-1 switch ........2-10, 2-14 ......2-16 power cable socket ..........2-16 latch .........2-11 power supply LEDs SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 83 ......2-7 main storage ......2-12, 5-2 metadata ....1-1, 2-12 operating system ..........1-8 warranty ........ 4-3, 4-4 reboot .........3-2 workflow ....4-3, 4-4, 4-5 shut down SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...
  • Page 84 Index SpycerBox Ultra/Flex | Hardware Guide | Version 3.1 Rohde & Schwarz DVS GmbH...

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