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Troubleshooting
Problem
The instrument does not turn on.
The instrument is turned on, however
no sound is produced when the keys
are played.
The sound distorts when playing at
very loud volume levels.
The pedals are unreliable or do not
function at all.
When depressing a pedal, the pedal
board flexes and is not firm.
The instrument is connected to the
computer using a USB cable, however
the software does not respond to key
presses.
Possible Cause and Solution
Check that the AC power cable is firmly attached to the instrument,
and connected to an AC outlet.
Check that the VOLUME slider is not set to the lowest position.
Check that a pair of headphones (or headphone adaptor plug) are not
connected to the PHONES jacks.
Check that the 'Local Control' MIDI setting is set to 'On'.
Check that the VOLUME slider is set to an appropriate level, reducing
the volume if excessive distortion is heard.
Check that the pedal cable is firmly connected to the instrument.
Check that the pedal support bolt is fully extended.
Check that a USB MIDI driver is installed on the computer.
Check that 'USB Audio Device' or 'KAWAI USB MIDI' is selected in the
software's input/output device settings.
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