Nexersys-Home NXS-H Owner's Manual page 32

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Troubleshooting
Pads Not Working Correctly
One or more pads do not register my strikes
Upon power up, are you asked to check pad cabling?
If one or more pads report "Check pad cabling" during startup, contact Nexersys Support.
Are pads in the correct orientation? All pads should be oriented such that the white corner of the 'X' is in the
top left position.
Are you on the proper difficulty setting? More advanced rounds require you to hit harder.
One or more pads register my strikes incorrectly
Are cables in the proper order?
See physical layout of pads on page 18.
Ensure that your Nexersys is level and stable. Otherwise, intense vibrations could cause false hits.
Monitor
Monitor is on but the colors are wrong
Check that the monitor cable is inserted properly on both the monitor and CPU side.
Video does not fill the screen
The aspect ratio on the monitor may be set wrong. The SCALE will toggle the display from 4:3 aspect ratio to
16:10.
I cannot hear any sound coming from my Nexersys OR Music or voice volume is too loud
Check that audio cable is inserted all the way on both the monitor and CPU side.
Ensure that the volume on the monitor is turned up. You can change the monitor volume using the DOWN
key. This will bring up the Volume setting on the monitor. Increase volume using the UP key. Decrease
volume using the DOWN key.
Adjust the music and voice/sound effects volume by user under My Training > Other > Set Volume.
Time Not Saving
The battery on your CPU may be poorly seated. Contact Nexersys Support for further information.
USB Data
Check that the USB stick is plugged in properly, and that you have enough memory left on your USB stick.
If you removed your USB stick or turned off your Nexersys during a "Do not unplug USB or turn off the
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NXS-H Owner's Manual

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