Troubleshooting; Service & Repairs - Motorola PRO+ User Manual

Reset
To reset your phone to factory settings and erase all the
data on your phone, touch Menu
Privacy Factory data reset
>
Warning: All downloaded apps and user data on your
phone will be deleted. Data on your memory card and
internal storage (media area) will not be deleted.
To erase the data on your memory card or internal
Erase SD card
storage, touch
(media area)
.
Settings
> >
Reset phone
> .
Erase internal storage
or

Troubleshooting

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Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery ("Assemble & charge" on
page 3), then replace and turn on your phone as usual.
Service & Repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/support, where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-331-6456 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
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