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Axon POS2400 User Manual

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PBUM-026E(Rev001;131213)
Point-of-sale system
POS2400
User's manual

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Summary of Contents for Axon POS2400

  • Page 1 PBUM-026E(Rev001;131213) Point-of-sale system POS2400 User’s manual...

  • Page 2: Table Of Contents

    -Table of Contents- USER’S MANUAL REVISION HISTORY ..........................4 PREFACE ......................................5 SYMBOL; MARK ....................................6 COPYRIGHT..................................... 7 WARRANTY ..................................... 8 SAFETY INSTRUCTIONS .................................. 9 NOTICE......................................10 LIABILITY LIMITATION ................................... 11 INSTALLATION RECOMMENDATIONS ............................12 1. PRODUCT OVERVIEW ............................... 13 (1) INSIDE YOUR PACKAGE ....................................
  • Page 3 Copyright© Specifications and information contained in this manual are furnished for informational use only, and are subject to change at any time without notice. The information contained in this document is subject to change without notice. We make no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 4: User's Manual Revision History

    User’s manual Revision History Changes to the POS2400 D25 User’s manual are listed below. Rev No. Revision History Date /author PBUM-026E(Rev001;140103) 2014.01.03...

  • Page 5: Preface

    Preface This User's Guide gives information about main unit/IO port layout, basic setup, component installation, and board layout for point of sale system "POS2400 D25" Intended Audience The User's Guide is intended for technically qualified personnel. It is not intended for general audiences.

  • Page 6: Symbol; Mark

    SYMBOL; MARK CE MARK This device complies with the requirements of the EEC directive 2004/108/EC with regard to “Electromagnetic compatibility” and 2006/95/EC “Low Voltage Directive”. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.

  • Page 7: Copyright

    Copyright This publication, including all photographs, illustrations and software, is protected under international copyright law with all rights reserved to the manufacturer. Neither this manual, nor any of the material contained herein, may be reproduced without express written consent of the author. POS 2400 D25.

  • Page 8: Warranty

    Warranty We guarantee our POS terminal product and its parts against defects in materials and workmanship, under proper use, for a standard period of 2 years from the original date of purchase. During this period, we will repair or replace defective and/or faulty products or parts without charge to the customer for parts and labor.

  • Page 9: Safety Instructions

    Safety Instructions To disconnect the machine from the electrical power supply, turn off the power switch and remove the power cord plug from the wall socket. The wall socket must be easily accessible and in close proximity to the machine. Read these instructions carefully.

  • Page 10: Notice

    Notice Always ensure that the correct power voltage is used as a precaution against fire and electrical shock. 2. Avoid exposing product to direct sunlight. Do not use product in areas of high humidity. Doing so may cause low reliability and/or operational malfunction. Be careful of static electricity on PCB of system with anti-static appliances.

  • Page 11: Liability Limitation

    This product is qualified by FCC, CE and KC compliances, and is thus governed by these qualifications’ safety regulations. However, the product can affect and be affected by other high frequencies generated around it. As such, AXON does not consider liability for any system error or disorder due to this issue.

  • Page 12: Installation Recommendations

    Installation Recommendations Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.) Install away from damp spaces or water-leaks. Beware of static occurrence during installation. Use only ground connected and quality certified power cords and cables. Keep out of direct sun-light, extremely high or low temperatures, or high humidity areas. Install product away from areas prone to shocks or vibration.

  • Page 13: Product Overview

    1. Product Overview (1) Inside Your Package Please check your package and confirm its contents. 2. The POS terminal main unit, power cable, user manual and driver CD are included in the package. If any items are missing or damaged, please contact your dealer for assistance. »...
  • Page 14 Optional Devices: 2 LCD monitor 12.1” Optional Devices: 2 LCD monitor 10.4” Optional Devices: 2 LCD monitor 10.1”...

  • Page 15: Pre-Installation Preparation

    Optional Devices: CDP (Customer display) Optional Devices: CDP (Customer display) (2) Pre-installation Preparation Remove protective film from touch-screen to prevent possible operating difficulties. 2. Attach all optional parts before setting up the main POS unit. (3) Product Outline • Each part of product may differ depending on the specific POS model. •...

  • Page 16: Configuration

    (4) Configuration Refer to following diagram to identify the components on this side of the system. Front view LCD & Touch panel display LAN LED Storage(Default: SSD) LED Power LED Magnetic stripe reader(MSR); Option Dallas I-button reader; Option Smart card reader(SCR); Option Dual speaker Power switch...
  • Page 17 Side view I/O port cover USB port Customer display; Option Storage (Default: SSD)

  • Page 18: I/O Port: Details

    (5) I/O port: Details * I/O ports may differ according to product model or options. I/O view Raise the main display unit. Pull the bottom and lift up the I/O port cover.
  • Page 19 Standard I/O port...

  • Page 20: Installation Of Optional Devices: 2Nd Display

    (6) Installation of Optional Devices: 2nd display * Warning: Completely remove power cable when opening main unit or installing optional devices. 2nd display Step 1. Separating LCD monitor module. (Please refer to P.71~73 for “Separating LCD module”) Step 2. LCD monitor is now removed.
  • Page 21 2nd display Step 3. Separating Back cover. (Please refer to P.76 ) Back cover is now removed. Back cover Push Step 4. Separating CDP dummy cover CDP dummy Separate CDP dummy cover, pushing it from the inside out.
  • Page 22 2nd display * CDP-equipped model; Separating CDP After removing LCD monitor, separate Back cover. Remove the 1 screws used for clamping CDP. Separate the CDP Bracket after removing 2 screws.
  • Page 23 2nd display * 10.1inch & 10.4inch & 12.1icnh monitor Display Assemble the 2 display with the Hinge of the body. Figure. 1 Fasten 2 screw to fix the 2 display.
  • Page 24 2nd display Remove the Io Cover I/o Cover Fit lower hinge cap under Hinge to put holes in the sample place.
  • Page 25 2nd display Step 5. Carefully equip touch monitor. Step 6. Tighten the rear screws in the direction of “LOCK” 2nd display installation complete * The unit is successfully installed if the O/S boots on the 2nd display unit.

  • Page 26: Setting Up: Keyboard & Mouse Connection

    (7) Setting up: Keyboard & Mouse Connection Connecting the keyboard and mouse to the PS/2 port on the bottom panel. or connecting the USB type keyboard and mouse to the USB port on the bottom panel.

  • Page 27: Setting Up: Connection Usb Port

    (8) Setting up: Connection USB Port USB ports are provided in the POS unit, two at the rear I/O and four at the side, all of which support the standard USB 2.0. Some USB devices (optional devices) are only functional with specific driver software installed. If multiple USB devices are used together, this may result in abnormal functionality.

  • Page 28: Setting Up: Connection Via Ethernet Port (Lan)

    (9) Setting up: Connection via Ethernet Port (LAN) The Ethernet port located at the rear I/O supports 10/100/1000Mbps using an RJ45 connector cable. When connected properly, the LAN LED light will be switched on. Through a network hub. Refer to the table below for the LAN port LED indications. LINK/ACT LED LINK / ACT LED SPEED LED...

  • Page 29: Setting Up: Line-Out, Mic-In, Line-In Connection

    (10) Setting up: Line-out, Mic-in, Line-in connection • Line In port (light blue): This port connects a tape, CD, DVD player, Sources. • Line Out port (lime): This port connects a headphone or a speaker.In4-channel, 6-channel and 8-channel configuration, the function of this port becomes Front Speaker Out. •...

  • Page 30: Setting Up: Printer Connection

    (11) Setting up: Printer Connection Connect printer cable to either Serial &USB port as required.

  • Page 31: Setting Up: Power Cable Connection

    (12) Setting up: Power Cable Connection The ‘POS 2400 D25’ POS system is equipped with a 12V/ 5A power adaptor. Connect the cable to the DC-IN port on system IO panel. CAUTION : Do not pull on the adaptor cable! Disconnect cable with pulling the plug cap.

  • Page 32: Switching On Pos

    (13) Switching On POS Press POWER button on the POS unit. (POWER LED will light up.) The power switch is located right hand side of the main body under the display unit. 2. Confirm that Windows loads correctly.

  • Page 33: Shutting Down Pos

    (14) Shutting Down POS * For product stability, we recommend closing Windows from the O/S. Please make sure that you have closed all applications before closing Windows. Click ‘Start’ and select ‘Turn off Computer’ 2. Click ‘Shut Down’ to close Windows. (ex: POSReady2009 or Windows XP)

  • Page 34: System Drivers

    (15) System Drivers Please visit our website: www.posbank.com for the latest driver updates. Supported devices: Cash drawer, CDP (Customer Display Panel), MSR (Magnetic Swipe Reader) and printer. Driver installation ● Installation method : Driver will automatically install by clicking SETUP.EXE in your driver CD. If you require any help with installing or using our OPOS system, please contact our customer service center.

  • Page 35: Motherboard

    2. Motherboard (1) Motherboard Overview This includes description of the jumpers and connectors on the motherboard. Warring Take note of the following precautions before you install motherboard components or change any motherboard settings. Unplug the power cord from the wall socket before touching any component. Before handling components, use a grounded wrist strap or touch a safely grounded object or a metal object, such as the power supply case, to avoid damaging them due to static electricity.

  • Page 36: Motherboard Layout

    (2) Motherboard Layout This includes description of the jumpers and connectors on the motherboard. Motherboard view...
  • Page 37 NO Description NO Description External USB Inverter USB9 12V/5V Select for 2 Display SYS FAN Display (VGA + COM4) Power switch COM2 12V/R1/5V Reset switch COM1 12V/R1/5V 12V/5V Select for 2 LVDS PS/2 LVDS + COM4 Battery Monitor Main Cable CPU FAN Resistive 5-wire touch SATA Power CN1...

  • Page 38: Side Usb Board

    (3) Side USB Board Side USB Board Connector Description To Motherboard USB...

  • Page 39: Power Switch Board

    (4) Power Switch Board Power Switch Board Connector Description Power switch...

  • Page 40: Drawer Kicker Board

    (5) Drawer Kicker Board Drawer Kicker Board Connector Description Drawer Port Serial Port Mini PCI-E Slot...

  • Page 41: Drawer Port Board

    (6) Drawer Port Board Drawer Port Board Connector Description From Drawer Kicker Cash Drawer port...

  • Page 42: Jumpers

    (7) Jumpers Clear CMOS (CMOS1) This jumper allows you to clear the Real Time Clock (RTC) RAM in CMOS. You can clear the CMOS memory of date, time, and system setup parameters by erasing the CMOS RTC RAM data. The onboard button cell battery powers the RAM data in CMOS, which includes system setup information such as system passwords.
  • Page 43 2.COM1, COM2, RI/+5V/+12V Select (JCOMPWR1 / JCOMPWR2) R1 (Default) +12V 3. LVDS Backlight control mode (JLVDS_P1) None PWM PWM Mode Mode (Default)
  • Page 44 4. LVDS Backlight power selection(JLVDS_P3) 3.3V (Default) 5. VGA2 power selection(CRT_SEL) (Default)
  • Page 45 6. Onboard Touch function Enable/Disable selection(USB_SEL) Disable Enable (Default)

  • Page 46: Bios Setup Utility

    3. BIOS Setup Utility * This chapter tells how to change the system settings through the BIOS Setup menus. Detailed descriptions of the BIOS parameters are also provided. (1) BIOS setup program This motherboard supports a programmable firmware chip that you can update using the provided utility described in section “2.1 Managing and updating your BIOS.”...
  • Page 47 ←,→ Move to the item in the left or right hand ↑,↓ Move to previous or next item Enter Brings up a selection menu for the highlighted field + or PgUp Moves the cursor to the first field - or PgDn Moves the cursor to the last field Loads the previous values F6, F7...
  • Page 48 1.2 List Box This box appears only in the opening screen. The box displays an initial list of configurable items in the menu you selected. 1.3 Sub-menu Note that a right pointer symbol (▶) appears to the left of certain fields. This pointer indicates that you can display a sub-menu from this field.

  • Page 49: Bios Setup Program

    (2) BIOS Setup 2.1 BIOS Menu Screen When you enter the BIOS, the following screen appears. The BIOS menu screen displays the items that allow you to make changes to the system configuration. To access the menu items, press the up/down/right/left arrow key on the keyboard until the desired item is highlighted, then press [Enter] to open the specific menu.

  • Page 50: Main Setup

    2.2 Main Setup This menu gives you an overview of the general system specifications. The BIOS automatically detects the items in this menu. Use this menu for basic system configurations, such as time, date etc. 1. System Language English 2. System Time The time format is <Hour>,<Minute>,<Second>.
  • Page 51 2.3 Advanced BIOS Setup Select the Advanced tab from the setup screen to enter the Advanced BIOS Setup screen. You can select any of the items in the left frame of the screen, such as Chipset configuration, to go to the sub menu for that item.
  • Page 52 2.4 Launch PXE 0Prom [Disable] Configuration options: [Disabled] [Enabled]...
  • Page 53 2.5 ACPI Settings [S3 (suspend to RAM)] System ACPI parameters. Select the highest ACPI sleep state the system will enter when the SUSPEND button is pressed . Wake on LAN control [Disabled] Enable/Disable WOL function Wake on Ring control [Disabled] Enable/Disable Wake on Ring function PS2 KB/MS PME control[Disabled] PS2 keyboard/Mouse PME Control any key or click as wake up event.
  • Page 54 2.6 CPU Configuration Hyper-Threading[Enabled] Enabled for Windows XP and Linux (OS optimized for Hyper-Threading Technology) And Disable for other OS(OS not optimized for Hyper-Threading Technology) Execute Disable Bit [Enabled] XD can prevent certain classes of malicious buffer overflow attacks when combine with a supporting OS (Windows Server 2003 SP1,Windows XP SP2,SuSE Linux9.2, RedHat Enterprise 3 update 3.) Limit CPUID Maximum[Disable] Disable for Windows XP...
  • Page 55 2.7 IDE Configuration • IDE Devices configuration SATA Controller[Enable] SATA ports(1-2)Device names if Present and Enable. Configuration SATA as [AHCI] Select a configuration for SATA controller . SATA Port 1/2 [Enable] SATA port(1-2) Enable/Disable...
  • Page 56 2.8. USB Configuration • USB configuration Parameters Legacy USB support [Enable] Enables Legacy USB support AUTO option disable legacy support if no USB device are connected DISABLE option will keep USB device available only for EFI applications EHCI Hand-off[Enable] This is a workaround for OSes without EHCI hand-off support the EHCI ownership change should be claimed by EHCI driver .
  • Page 57 2.9 Super I/O Configruation • System supper I/O CHIP parameters Serial Port 1 configuration Set parameters of serial port 1 (COM1) Serial Port 2 configuration Set parameters of serial port 2 (COM2) Parallel Port configuration Set parameters of parallel port Serial Port 3 configuration Set parameters of serial port 3 (COM3) Serial Port 4 configuration...
  • Page 58 Serial Port 6 configuration Set parameters of serial port 6 (COM6) AC Power Loss state[Always OFF] Set the state after power loss. Watch Dog count Mode[Second(s) Mode] Select watch Dog count mode. Watch Dog Time-out Value Timer will start to count from end of POST .00- Time out Disable.
  • Page 59 2.10 Hardware Monitor Smart Fan Mode configuration Smart Fan Mode select...
  • Page 60 System smart fan mode [Disable] System smart Fan mode select CPU smart fan mode [Disable] System smart Fan mode select...
  • Page 61 2.11 Chipset...
  • Page 62 2.12 Host Bridge Host bridge parameters Memory Frequency and Timing Display memory Frequency and Timing settings.
  • Page 63 2.13 Boot Display Configuration...
  • Page 64 2.14 LCD Panel type [VBIOS Default] Select LCD Panel used by internal Graphics Device by Select the appropriate setup item.
  • Page 65 Color depth [24Bits] Select color Depth for LVDS...
  • Page 66 2.15 South Bridge parameters Into South Bridge Subdiredtory...
  • Page 67 TPT Devices Set parameters of INTEL IO controller Hub(TPT) devices PCI Express Root port 4 Set parameters of PCI Express Root port 4 settings Onboard LAN controller [Enabled] Enable or Disable onboard LAN controller...
  • Page 68 2.16 Boot...
  • Page 69 2.17 Security Administrator password Set administrator password User password Set User password...
  • Page 70 2.18 Save & Exit Save Changes and Exit  Exit system setup after saving the changes. Discard changes and Exit  Exit system setup without saving any changes. Save changes and Reset  Reset teh system after saving the changes. Discard changes and Reset ...
  • Page 71 Discard changes done so far to any of the setup options. Restore Defaults  Restore/Load Default values for all the setup options. Save as User Defaults  Save the changes done so far as User Defaults Restore User Defaults  Restore the User Default to all teh setup options.

  • Page 72: Troubleshooting

    4. Troubleshooting (1) Network Issues Symptom Corrective Procedure ▪ Check if hub or switch is working correctly Cannot access LAN ▪ Check RJ45 cable connection ▪ Check if LAN LEDs are on/off ▪ Reinstall LAN card ▪ Replace motherboard (2) MSR Issues Symptom Corrective Procedure ▪...

  • Page 73: Touch-Screen Issues

    (5) Touch-screen Issues Symptom Corrective Procedure ▪ Check touch-screen cable connection Touch-screen doesn’t detect touch ▪ Check motherboard and LCD cable connection operations ▪ Check BIOS set-up (6) Power Issues Symptom Corrective Procedure ▪ Check A/C cable connection System switches off abruptly and ▪...

  • Page 74: Maintenance

    5. Maintenance Safety Warning AXON will not be held responsible for repairs conducted via service providers other than those officially specified by the seller. General Guidelines Always disconnect the unit from the power outlet. 2. Disconnect all cables from the POS main unit before attempting reparation.

  • Page 75: Anyshop E2 Module Pos System Replacement

    POS 2400 Module POS System Replacement (1) Separating LCD module LCD module Step 1. Lift up the LCD display.
  • Page 76 LCD module Step 2. Turn the 2 hand-screws to “open” direction. Step 3. Remove the monitor cable. Step 4. Lift up the LCD module and detach from the main body.
  • Page 77 Separating LCD module Step 5. Separate LCD monitor module. LCD monitor module is now removed.

  • Page 78: Separating Msr Module

    (2) Separating MSR module LCD module Step 1. Remove 2 screws from side using hand. (as shown above) Step 2. Remove the cable. (RJ-45 connector) Step 3. Separate a MSR...

  • Page 79: Separating Hinge Module

    (3) Separating Hinge module HINGE module Step 1. Separate LCD module. (Please refer to P.71~73 for “Separating LCD module”) Step 2. Remove the 4 screws. Step 3. Separate the hinge module.

  • Page 80: Separating

    (4) Separating Back cover Back cover Step 1. Remove the 2 screws on front Step 2. Remove the Back cover pushing It outward. Step 3. Separate the Back cover.

  • Page 81: Separating Customer Display(Cdp)

    (5) Separating Customer display(CDP) Customer display(CDP) Step 1. Separate the Back cover (Please refer to P.76 ) Step 2. Remove the 2 screws used for clamping CDP. Step 3. Separate the CDP Bracket after removing 2 screws. Step 4. Remove the cable. Step 5.

  • Page 82: Separating Motherboard

    (6) Separating Motherboard Separating Motherboard Step 1. Separate the Back cover (Please refer to P.76 ) Step 2. Dismantle the 1 screw (1) Step 3. Remove the Motherboard bracket (2) by pushing it upward.
  • Page 83 Separating motherboard Step 4. Remove the 4 screws. Step 5. Replace the motherboard.

  • Page 84: Separating Usb Pcb

    (7) Separating USB PCB USB PCB Step 1. Separate the Back cover (Please refer to P.76) Step 2. Separate the USB PCB after removing 2 screws...

  • Page 85: Separating Ssd

    (9) Separating SSD Step 1. Raise the main LCD Module. Pull the bottom and lift up the I/O port cover. Step 2. Pull out the SSD cover from the bottom and remove. Step 3. Press up as shown and SSD will be Step 1 ejected.

  • Page 86: Specification

    Specification POS2400 D25 Intel Atom processor D2550 (1MB Cache, 1.86 GHz, Dual Core for Cedarview-D) Chipset Intel NM10 SATA2(3Gb/s) 2.5 inch HDD or SSD (Max. 2 Optional) Storage Support AHCI Memory DDR3-1066MHz SODIMM 2GB (MAX. 4GB) Graphic Integrated Intel GMA HD 3650 Resolution 15"...

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