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User Manual
HELP & TROUBLESHOOTING
●
There is no power.
There is no sound.
I hear buzzing
or humming.
If you have
any questions
Note
• Press the POWER button on the remote control or on the front of your
speaker. The display should scroll "HELLO" then go into the last playback
mode you used.
• Eusure the power cord is securely connected.
• Ensure the light on the power adapter is glowing green.
• Plug a different device into the electrical outlet to verify that the outlet is
working correctly.
• Increase the volume. Press Volume Up on the remote control or on the
front of your speaker
• Press MUTE on the remote to ensure the speaker is not muted.
• Press MODE on the remote control or on the front of your speaker to
select a different input source.
• If you are trying to use the 3.5mm output from your TV, ensure it is the
OUTPUT connector you are using. Some TVs use 3.5 mm audio
INPUT for devices such as computers.
• Your TV may be set to variable audio output. Confirm that the audio
output setting is set to FIXED or STANDARD, not VARIABLE. Consult
your TV's user manuel for more detailed information.
• If trying to use Bluetooth mode, check that Bluetooth is properly connected
and the LED indicator light is in solid blue state. Also check that the volume
level is not set too low or the mute button has been pressed.
• Ensure all cables and wires are securely connected.
• Connect a different source device (MP3 player, Smartphone, TV etc) to
see if the buzzing persists. If it does not, the problem may be with the
original device.
• Check that your audio source volume is not set at 100% as this can
cause distortion. Set the volume to between 70-75% and use the volume
control on your speaker as the master volume control.
• Please visit our website www.otoneaudio.co.uk/service_and_support Or
contact our support team via email at support@otoneaudio.co.uk
1. The system should not be placed in hot, humid environment should not
be exposed to rain or subjected to strong impact.
2. There are no customer-serviceable parts in this product, to prevent
electric shock and other accidents do not try to service this product
yourself. Refer all servicing to qualified service personnel.
3. If you accidentally spill liquid on or in any part of the speaker, you should
immediately switch off the power, and then arrange for it to be checked by
qualified service personnel before you use it again.
4. When connecting the system to a source with a large signal volume, do
not set the input on the source to maximum, it should be set to the
level where no distortion can be detected.
5. If you are not going to use your speaker for an extended period
of time always switch off the power at the mains power socket.
13
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