Table of Contents
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Control Panel Setup Problems .................................................................................................... 187
Solving Network Problems ............................................................................................................... 187
Product Cannot Connect to a Wireless Router or Access Point .................................................. 188
Network Software Cannot Find Product on a Network................................................................. 189
Product Does Not Appear in OS X Printer Window...................................................................... 190
Cannot Print Over a Network....................................................................................................... 190
Cannot Scan Over a Network ...................................................................................................... 191
Solving Copying Problems ............................................................................................................... 192
Product Makes Noise, But Nothing Copies.................................................................................. 192
Product Makes Noise When It Sits for a While............................................................................. 193
Solving Paper Problems................................................................................................................... 193
Paper Feeding Problems............................................................................................................. 193
Paper Jam Problems ................................................................................................................... 194
Paper Ejection Problems ............................................................................................................. 195
Solving Problems Printing from a Computer..................................................................................... 195
Nothing Prints .............................................................................................................................. 196
Product Icon Does Not Appear in Windows Taskbar ................................................................... 197
Error After Cartridge Replacement .............................................................................................. 197
Printing is Slow ............................................................................................................................ 198
Solving Page Layout and Content Problems .................................................................................... 199
Inverted Image............................................................................................................................. 199
Too Many Copies Print ................................................................................................................ 200
Blank Pages Print ........................................................................................................................ 200
Incorrect Margins on Printout....................................................................................................... 200
Border Appears on Borderless Prints .......................................................................................... 201
Incorrect Characters Print............................................................................................................ 202
Incorrect Image Size or Position .................................................................................................. 202
Slanted Printout ........................................................................................................................... 203
Solving Print Quality Problems ......................................................................................................... 203
White or Dark Lines in Printout .................................................................................................... 204
Blurry or Smeared Printout .......................................................................................................... 204
Faint Printout or Printout Has Gaps ............................................................................................. 205
Grainy Printout............................................................................................................................. 206
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