8.2. LAN cable should not be too long
If network cable is too long, the signal will be weakened and cause disconnection. Any
network fault on PC client or IP camera will cause video disconnection.
8.3. Cannot visit the IP camera in LAN
1. Check whether the network cable is connected ok.
2. Right mouseclick on LAN and select "Set the IP
address". Normally the device will automatically get
an IP address. If not, you have to set manually the
same Subnet IP address for the device.
8.4. Can visit the IP camera in LAN, but cannot view it on WLAN
When camera can be viewed on LAN, but cannot be viewed via WLAN, usually
because the device gets wrong IP address. Try to set DHCP for the device
8.5. Image quality is not good enough
All of the camera parameters keep default value
of factory, but not all the parameters are proper
for special occasions. The default setting is based
on factory testing environment. Users can adjust
parameters according to his environment to get a
good video. You can adjust the parameters like
resolution to get better quality images according
to your requirements.
8.6.
Forgot your password?
If you have forgotten your own login password which registered by yourself, click
"Forgot Password". Input your username and your registered email address. The
server will send a password to your mail box. Then use the new password to login.