Troubleshooting - DAVI & CIA Dp smart User Manual

USER'S MANUAL
MA30-02/A

6. TROUBLESHOOTING

Symptoms Symptoms Symptoms Symptoms
I cannot turn on the device.
I see that the charging lamp is
blinking.
The battery is not charging very
well.
There are dust or an alien
substance on the device.
I cannot power on the device
even the battery is still full.
The using time of the battery is
different from the manual.
The screen is frozen and the
keys not working when using the
device.
I cannot transfer the
file by Bluetooth.
No Bluetooth function on the
hosting device.
When pairing cannot be done.
I cannot find the images from the
album.
When PC cannot recognize the
device.
When date and time is wrong.
Correction Correction Correction Correction
- The battery might be discharged. Please use it after charging fully.
- Please remove the battery from the device and put it on again.
- Please check the connection among a device, a battery, and a charger.
- A battery cannot be charged if there is an alien substance on the
charging port. In this case, please use the device after cleaning the
charging port of the device.
- Please use a smooth fabric to clean the device. Do not use benzene,
alcohol or a synthetic detergent in order to clean.
- The battery might be dislocated on the device. Please remove the
battery from the device and put it on, and then power on again.
- The battery using time will be shortened if you put the charged battery
in low or high temperature environments.
- The battery using time vary in service type, using environment, using
period of the battery.
- The battery is consumed without using the device, and the battery
using time will be shortened if you use additional functions of the
device, such as the Bluetooth.
- Please remove the battery from the device and put it on again.
- If the device is still not working, please contact to the customer service
center.
- Please check whether the paring is completed with the device which
you want to transfer.
- Make sure to use the Bluetooth hosting devices that have Bluetooth
certified with the logo. You may need an external Bluetooth dongle for
those devices that do not have Bluetooth feature.
- Bring the device to closer with the Bluetooth hosting device.
- Make sure the pass code for connection is "0" (zero) for pairing.
- Refer to the pairing instruction from the manual.
- The analyzer needs to search for the hosting devices, not the other
way around. Check for the name of the hosting devices (PDA or PC)
before search.
- Insert the SD card once more.
- Remove the SD card and insert firmly.
- Make sure the USB connection is firmly plugged (with pressure).
- Make sure the device has SD card plugged firmly on the right socket of
the bottom.
- Try on different USB ports in case the PC has faulty ports
- Make sure the PC OS is one of listed below : 98SE, 2000, XP, Vista, and
Windows 7 and USB supportive PC unit.
- Change the date and time on the front screen.
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