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Troubleshooting Guide
SYMPTOM
No power.
Ve r y l i t t l e o r n o
s o u n d i s c o m i n g
from a DVD.
No picture.
The picture is not
clear.
Loud hum or noise is
heard.
The disc does not
play.
Specifications and external appearance are subject to change without notice.
CAUSE (AND REMEDY)
• Ensure the AC adaptor is connected.
• Make sure that the unit is turned on.
• Make sure that ON mode is selected.
• Make sure the unit is not paused. Press the
• Make sure the unit is not in fast-forward or fast-reverse mode. Press the
button.
• Make sure that AUDIO/VIDEO output connections are correct.
• The DTS DVD cannot be decoded to have speaker output.
• The unit has overheated. Shut it off for 30 minutes to allow it to cool down.
• The region number of the disc doesn't match the region number of this unit.
• The DVD is dirty. Gently clean the disc.
• The disc is scratched.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with
alcohol.
• Clean the disc.
• There is no disc inside the unit ("No Disc" appears on the screen).
Insert the disc correctly with the graphics facing up.
• Clean the disc.
• A non-PAL disc has been inserted, or the disc region number does not match
the region number of the unit.
• Condensation may have formed inside the unit due to a sudden change in
temperature. Wait about an hour for it to clear and try again.
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button.
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