Parts & Accessories List - Fantom Drives GreenDrive Quad Quick Start Installation Manual

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Parts &
Accessories List
The package contains the following items:
• Fantom Drives GreenDrive Quad Hard Disk
• Quick Start Installation Guide
• FireWire 400 cable
• eSATA cable
• Disk Stand
If you are missing any items listed above, please fill out the
customer support form at:
http://www.micronet.com/support/supportrequest.htm
Please retain a copy of your receipt. You will need it if
warranty repair service is required in the future.
• FireWire 800 cable
• USB cable
• AC Adapter
Q: I do not see my drive listed in the My Computer window,
but it does appear in the Device Manager list.
A: Right-click on My Computer. Select Manage in the pop-up
menu. In the Computer Management window and navigate
to Storage -> Disk Management. In the Disk Management
window, you should see a list of available storage devices.
Look for the Disk that has a capacity closest to your Fantom
Drives External Hard drive. Right-click on the right-hand box;
in the pop-up menu select Delete Partition. Once you do this,
it will say "Online" & "Unallocated". Right-click on the
and select Create New Partition in the pop-up menu. When
the Partition Wizard appears, select "Primary Partition" and
click "Next." You will see a default value for the drive; click
Next, You will then see a drive letter (you can change this
drive letter if you wish); click Next. You will then be asked to
format the drive.
Q: After I connected the drive to my PC, I got the following
alert message: HI-SPEED USB Device Plugged into non-HI-
SPEED USB Hub." What does this mean?
A: This alert message means you plugged the drive into
a USB port that only supports USB 1.1. Your drive will be
accessible but will operate at USB 1.1 speeds.
If an issue cannot resolved by using our FAQ, please
contact Technical Support via the Fantom Drives support
site at http://www.Fantomdrives.com/help
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