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Customer support services
Customer support services
World-wide services:
Regional services
Support services in the Americas
Seagate offers the most extensive line of disc and tape storage products in the
industry and offers comprehensive service and support programs to ensure
customer satisfaction.
World-wide web: A wide variety of technical support services are available on
Seagate's World Wide Web site, located at http://www.seagate.com
Seagate E-mail Technical Support: You can e-mail questions or comments to:
tapesupport@seagate.com
Seagate provides technical support through several regional centers worldwide.
These services may include:
•
Seagate phone technical support: For one-on-one help, you can talk to a
technical support specialist during local business hours. Before calling, note your
system configuration and drive model number.
•
Seagate Technical Support FAX: You can FAX questions or comments to
technical support specialists. Responses are sent during local business hours.
•
SeaFAX: You can use a touch-tone telephone to access Seagate's automated
FAX system to receive technical support information by return FAX. This service
is available 24 hours daily.
•
SeaBOARD: SeaBOARD is Seagate's automated computer bulletin board
system, available 24 hours daily. Set your modem to 9,600 baud, eight data bits,
no parity and one stop bit (8-N-1).
Telephone support (you will be directed to a product-specific phone or SEAFAX number)
US customers:
International customers:
Seagate Technical Support FAX (US and international):
SeaTDD (Telephone support for the deaf; US and international): 1-405-936-1687
SeaBOARD (US and international):
47
8
1-800-SEAGATE
1-405-936-1234
1-405-936-1683
1-405-936-1630
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