Registration And Tech-Support - Ratoc Systems CB31Pismo User Manual

6. Registration and Tech-Support

6. Registration and Tech-Support
6-1. How to Register
We highly recommend to register yourself as our customer through our on-line registration.
1. On the Internet, access our site (http://www.ratocsystems.com/english/)
2. Follow window menu guide to register.
3. Fill out and submit the registration form.
6-2. Driver Update and Support
-Driver Update-
The latest driver and utility are subject to change for improvement or bug fix.
You can download the latest version from our web site.
(http://www.ratocsystems.com/english/)
-Technical Support-
You can get a Tech support from RATOC at the following
(Open Monday - Friday, 9:30A.M. to 5:00P.M(PST) except holidays)
RATOC Systems International, Inc. Tech support
Address: 2000 Wyatt Drive Suite 9
Santa Clara, CA 95054
Phone : (408)986-9040
Fax : (408)986-9042
E-mail : http://www.ratocsystems.com/english/contact/support.html
Web : http://www.ratocsystems.com/english/
NOTE:
Please include the following information to help us to assist you in the event of a problem:
•Our product name, serial number, and product description
•Host Computer Name, Mac OS version
•Utility/Driver version
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