Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.
Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.
Product Support The customer's original phones will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited Transceiver component). Motorola High Tech Centers will perform level 4 (full component) repairs.
When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.
Level 1-2 Service Manual Specifications General Functions Specification Dimensions 113.2mm x 42.0mm x 14.0mm Weight 84grams (with battery) LCD Display 65K Color CSTN(MT);Mono STN(LT) Active Area: 27.264mm x 27.264mm(MT); 28.79 x 28.79 mm(LT) Hardware pixels: 128 x 128 Band GSM900/1800 or GSM850/PCS1900 Battery 910 mAh Li Ion Battery Product type...
Page 9
W160/W156/W180/W175/W161/W181 Transmitter Functions Specification RF Power Output 33 dBm typical GSM850/GSM900 30 dBm typical DCS1800/PCS1900 Output Impedance 50 ohms nominal Spurious Emissions -36 dBm from 0.1 to 1GHz, -30 dBm from 1 to 4 GHz Receiver Functions Specification Receiver Sensitivity...
(UI) for easier operation in addition to short message service text messaging (SMS), speed dialing, quick dialing, an alarm, a calculator, games, and an address book. The W160/W156/W180/W175/W161/W181 is a dual-band phone that allows for roaming within the EGSM900 / DCS1800 or GSM850 / PCS 1900.
W175 GSM 900/1800, CSTN 128*128 64/16 GSM 850/1900 Other Features Detailed descriptions of the other features can be found in the appropriate W160/W156/W180/ W175/W161/W181 telephone user guides listed in the Related Publications section at the end of this manual. 12-December-2007...
Menu Navigation W160/W156/W180/W175/W161/W181 telephones are equipped with a simplified icon and graphical-based user interface. See the table below for details of the W160/W156/W180/ W175/W161/W181 menu structure. A five-way navigation key allows you to move easily through menus and confirm your selection.
Page 13
W160/W156/W180/W175/W161/W181 Liquid Crystal Display (LCD) The LCD provides a 700 square millimeter multicolor backlit color display with user- adjustable contrast settings for optimum readability in all light conditions. The bit-map 128 x 128 pixel display includes up to 3 lines of text, 1 line of icons, and 1 line of prompts.
Level 1-2 Service Manual User Interface Menu Structure The table below shows a portion of the W160/W156/W180/W175/W161/W181 telephone menu structure. Menu Map (LBI_LT) main menu Games Settings Messages • Spring Ball • (see next page) • Create Message • FootBall •...
Tools and Test Equipment The table below lists the tools and test equipment used on W215 telephones. Use either the listed items or the equivalent. Table 1: General Test Equipment and Tools Motorola Part Number Description Application See Table 3...
Level 1-2 Service Manual 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210. Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023.
W160/W156/W180/W175/W161/W181 Removing and Replacing the Battery All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.
Level 1-2 Service Manual To replace, insert the battery with 2 tabs on its bottom end into the battery slot. Figure 6. Replace the battery cover Click the battery into place, then slip the battery cover over it. Removing and Replacing the SIM Card Remove the battery.
W160/W156/W180/W175/W161/W181 Removing and Replacing the Front Housing Remove the SIM card. Remove six T5 screws around the rear housing. Use torque force of 13.73 N-cm. Figure 8. Removing the six T5 screws Use a flat wedge tool to pry the case open along the central seam.
Page 20
Level 1-2 Service Manual Remove the rear housing. 1. Disengage the hook at the top first (labeled as 1) 2. The hooks at both sides can only be disengaged after you have disengaged the hook at the top. Figure 10. Prying the case apart along the seam Figure 11.
Page 21
W160/W156/W180/W175/W161/W181 (Optional) Remove and replace the LENS. NOTE: LENS and shielding case must be secured using the adhesive tape shown in Fig. 13. Figure 12. Removing the LENS Figure 13. ADHENSIVE PN: 8609H28001W 12-December-2007...
Level 1-2 Service Manual Figure 14. Removing and Replacing the Transceiver Board, Shielding case, and Vibrator Module Remove the Shielding Case. Disengage the both side hooks which help to secure the transceiver board to the shielding case, and then pop it out. Figure 15.
Page 23
W160/W156/W180/W175/W161/W181 Figure 16. Disengaging the shielding case from six hooks Figure 17. Separation shielding and transceiver board 12-December-2007...
Level 1-2 Service Manual In the rear housing component, gently pry out the vibrator module. Figure 18. Removing the vibrator module Removing and Replacing the Antenna Module, Microphone Remove the transceiver board, the vibrator module, and the rear housing. Disengage both latches (as indicated by the arrows in the figure) alongside the transceiver board to remove the antenna module from the transceiver board.
Page 25
W160/W156/W180/W175/W161/W181 Figure 19. Removing the antenna module (Optional) Remove and replace the speaker. Figure 20. Removing the speaker Carefully pry off the microphone component. Figure 21. Removing the microphone 12-December-2007...
The MSN is an individual unit identity number and remains with the unit throughout its life. • The MSN can be used to log and track a phone on Motorola's Service Center Database. • The MSN is divided into 4 sections as shown in Figure 22.
Page 27
W160/W156/W180/W175/W161/W181 Table 2: IMEI Number Breakdown Serial Number Check Digit NNXXXXXX ZZZZZZ Where Type Allocation Code, formerly known as Type Approval Code Reporting Body Identifier (BABT or CTIA) XXXXXX Type Identifier (defined by BABT or CTIA) ZZZZZZ Individual unit serial number Phase 1 = 0.
Level 1-2 Service Manual Troubleshooting Manual Test Mode Motorola W160/W156/W180/W175/W161/W181 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used.
W160/W156/W180/W175/W161/W181 Troubleshooting Chart Table 4: Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification and Remedy 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.
Level 1-2 Service Manual Table 4: Level 1 and 2 Troubleshooting Chart (Continued) Symptom Probable Cause Verification and Remedy 7. Telephone will not recognize or accept SIM card defective. Check the SIM card contacts for dirt. Clean if SIM card. necessary, and check if fault has been cleared.
W160/W156/W180/W175/W161/W181 Part Number Charts The following section provides a reference for the parts associated with W160/W156/W180/ W175/W161/W181 telephones. Exploded View Diagram (W160) Figure 23. W160 (H28) Exploded View Diagram 12-December-2007...
Dispose of used batteries according to the manufacturer's instructions. To order parts please use the following Link: https://servicelink3.motorola.com (Password is required) For information on ordering parts please contact EMEA at +49 461 803 1638.
Level 1-2 Service Manual Index Index About Audience 5 Conventions 6 Scope 5 Accessories and Aftermarket Division 7 Audience 5 Battery Disposal 17 Function 15 Operation 15 Battery Gauge 15 Caller Line Identification 11 Controls 12 Conventions 6 Customer Support 6 Disassembly 16 Electrostatic Discharge 16 Front Housing...
Page 45
Index W160/W156/W180/W175/W161/W181 Input/Output (I/O) Connectors 12 International Mobile Station Equipment Identity (IMEI) 26 Number Breakdown 26 Left Soft Key 12 Liquid Crystal Display (LCD) 13 Removing and Replacing 26 Low Battery 15 Mechanical Serial Number 26 Menu Key 12 Menu Navigation 12...
Page 46
Level 1-2 Service Manual Index Specifications 8 Tools and Test Equipment 15 Troubleshooting 28 USB Connector Port 12 User Interface Menu Structure 14 Warranty Service Policy 6 Customer Support 6 Out of Box Failure Policy 6 Product Support 6 12-December-2007 Index-3...
Page 47
Index W160/W156/W180/W175/W161/W181 Index-4 12-December-2007...