Motorola W230 Service Manual

Dual band wireless telephone
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Level 1-2 Service Manual
6809518A97
W230
Dual Band Wireless Telephone
W230
GSM 900/1800
GSM 850/1900

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Table of Contents
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Summary of Contents for Motorola W230

  • Page 1 Level 1-2 Service Manual 6809518A97 W230 Dual Band Wireless Telephone W230 GSM 900/1800 GSM 850/1900...
  • Page 2: Table Of Contents

    Manual Test Mode ......................28 Manual Test Mode Commands ..................28 Troubleshooting Chart ......................29 Programming: Software Upgrade and Flexing ..............30 Part Number Charts (W230) ......................31 Exploded View Diagram ..................... 31 Exploded View Parts List ....................32 Accessories ........................33 Index ...............................
  • Page 3: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.
  • Page 4: Computer Program Copyrights

    Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.
  • Page 5: Warranty Service Policy

    Product Support The customer's original phones will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited Transceiver component). Motorola High Tech Centers will perform level 4 (full component) repairs.
  • Page 6: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.
  • Page 7: Specifications

    Level 1-2 Service Manual Specifications General Functions Specification Dimensions 110.97mm x 45mm x 14.9mm Weight LCD Display 65K Color CSTN, Active Area: 28.79mm x 28.79mm, Hardware pixels: 128 x 128 Band GSM900/1800 or GSM850/PCS1900 Battery 940 mAh Li Ion Battery Product type BAR type Antenna...
  • Page 8 W230 Receiver Functions Specification Receiver Sensitivity -107 dBm typical GSM 850/GSM900 -107 dBm typical DCS1800/PCS1900 RX Bit Error Rate (100K bits) type II <2% Channel Hop Time 500 microseconds Time to Camp Approximately 6~10 Second Speech Coding Functions Specification Speech Coding Type...
  • Page 9: Product Overview

    Level 1-2 Service Manual Product Overview The Motorola W230 features a global system for mobile communications wireless interface technology. It also features a simplified icon and graphical user interface (UI) for easier operation in addition to short message service text messaging (SMS), speed dialing, quick dialing, an alarm, a calculator, games, and an address book.
  • Page 10: Caller Line Identification

    W230 Caller Line Identification Upon receipt of a call, the calling party's phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed. In the event that no caller identification information is available, an incoming call message is displayed.
  • Page 11: General Functions

    Level 1-2 Service Manual General Functions Controls, Indicators, and Input/Output (I/O) Connectors The W230 phone's controls are located on the front side of the device and on the keyboard as shown in below. Indicators icons are displayed on the LCD. Listen to music...
  • Page 12 Indicates Style (in Ring Styles) is set to Vibrate. Î Spkrphone On Indicates speakerphone is on. New Text Appears when you receive a new text message. Message New Voicemail Appears when you receive a new voicemail message. Message Figure 2. W230 Display Icon Indicators Nov. 09, 2007...
  • Page 13: User Interface Menu Structure

    Level 1-2 Service Manual User Interface Menu Structure The table below shows a portion of the W230 telephone menu structure. * Optional Network, SIM card, or subscription-dependent features. Menu Map main menu Extras Personalize • Home Screen • Calculator Recent Calls É...
  • Page 14: Battery Function

    Used to measure battery voltage HP34401A 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210. Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023.
  • Page 15: Disassembly

    Figure 4. A screwdriver (T5), a pair of tweezers, wedge tool Disassembly This section describes how to disassemble a W230 telephone. Tools and equipment used are listed on the preceding page. Many of the integrated devices used in this phone are vulnerable to damage from electrostatic discharge (ESD).
  • Page 16: Removing And Replacing The Battery

    W230 Removing and Replacing the Battery All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.
  • Page 17: Removing And Replacing The T-Flash Card

    Level 1-2 Service Manual Removing and Replacing the T-flash Card Remove the battery. Remove the T-flash from its holder by sliding it in the direction shown below. Figure 7. Removing the T-flash card To replace, carefully slide the T-flash into position in its socket. Removing and Replacing the SIM Card Remove the SIM from its holder by sliding it in the direction shown below.
  • Page 18: Removing The Audio Jack Cover

    W230 Removing the audio jack cover Remove the audio jack cover. Figure 9. Removing the EMU jack cover Remove the EMU jack cover. Figure 10. Nov. 09, 2007...
  • Page 19: Removing And Replacing The Front Housing

    Level 1-2 Service Manual Removing and Replacing the Front Housing Remove six T5 screws around the rear housing. Use torque force of 13.73 N-cm. Figure 11. Removing the six T5 screws (Optional) Remove and replace the rubber keypad. It slips out of the front housing. Figure 12.
  • Page 20: Removing And Replacing The Transceiver Board, Back Housing, And Vibrator Module

    W230 Removing and Replacing the Transceiver Board, Back Housing, and Vibrator Module Remove the front housing. Disengage the both side hooks which help to secure the transceiver board to the rear housing, and then pop it out. Figure 13. Disengaging the side hooks In the rear housing component, gently pry out the vibrator module.
  • Page 21: Removing The Key Frame

    Level 1-2 Service Manual Removing the key frame Remove the key frame. Figure 15. Removing and Replacing the Antenna Module, Microphone Remove the transceiver board, the vibrator module, and the rear housing. Gently snap the antenna away from the transceiver board. Figure 16.
  • Page 22 W230 (Optional) Remove and replace the speak. Figure 17. Removing the microphone Carefully pry off the microphone component. Figure 18. Removing the microphone Nov. 09, 2007...
  • Page 23: Removing The Board To Board Connector

    Level 1-2 Service Manual Removing the board to board connector Removing the board to board connector. Figure 19. Removing and Replacing the LCD Screen Remove the antenna module as described earlier. Gently pry the LCD screen away from the Transceiver board. Six hooks hold it in place (three on each side).
  • Page 24: Removing And Replacing The Lcd Shielding Case

    W230 Removing and Replacing the LCD Shielding Case Remove the LCD screen as described earlier. Gently pry the LCD shielding case away from the LCD screen. Shielding case Figure 21. Pry the LCD shielding case away (Optional) Remove and Replace the receiver.
  • Page 25: Subscriber Identity Module (Sim) And Identification Label

    The MSN is an individual unit identity number and remains with the unit throughout its life. • The MSN can be used to log and track a phone on Motorola's Service Center Database. • The MSN is divided into 4 sections as shown in Figure 23.
  • Page 26 W230 Table 2: IMEI Number Breakdown Serial Number Check Digit NNXXXXXX ZZZZZZ Where Type Allocation Code, formerly known as Type Approval Code Reporting Body Identifier (BABT or CTIA) XXXXXX Type Identifier (defined by BABT or CTIA) ZZZZZZ Individual unit serial number Phase 1 = 0.
  • Page 27: Troubleshooting

    Level 1-2 Service Manual Troubleshooting Manual Test Mode Motorola W230 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used.
  • Page 28: Troubleshooting Chart

    W230 Troubleshooting Chart Table 4: Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification and Remedy 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.
  • Page 29: Programming: Software Upgrade And Flexing

    Level 1-2 Service Manual Table 4: Level 1 and 2 Troubleshooting Chart (Continued) Symptom Probable Cause Verification and Remedy 7. Telephone will not recognize or accept SIM card defective. Check the SIM card contacts for dirt. Clean if SIM card. necessary, and check if fault has been cleared.
  • Page 30: Part Number Charts (W230)

    W230 Part Number Charts (W230) The following section provides a reference for the parts associated with W230 telephones. Exploded View Diagram Figure 24. W230 Exploded View Diagram Nov. 09, 2007...
  • Page 31: Exploded View Parts List

    Level 1-2 Service Manual Exploded View Parts List Table 5: W230 Exploded View Parts List Part Item Number Description Specification Number 7630121256W WD-Y1212VC-6CLW 128*128 WINTEK 2240133209W RECEIVER SDR1332F-S2-FB5-G AAC 3930507104W SPR-VIB 5*L7.15 1.3V NEBG-MC3 SHICOH ψ 2220601502W ACMG6015-03P22-213 -41dB AAC...
  • Page 32: Accessories

    W230 To order parts please use the following Link: https://servicelink3.motorola.com (Password is required) For information on ordering parts please contact EMEA at +49 461 803 1638. Accessories Table 6: List of Accessories Description Part Number Mini-USB plug Accessories EMU Midrate Charger...
  • Page 33: Index

    Level 1-2 Service Manual Index Index About Audience 5 Conventions 6 Scope 5 Accessories and Aftermarket Division 7 Audience 5 Back Housing Removing and Replacing 21 Battery Disposal 17 Function 15 Operation 15 Removing and Replacing 17 Caller Line Identification 11 Controls 12 Conventions 6 Customer Support 6...
  • Page 34 Index W230 Indicators 12 Input/Output (I/O) Connectors 12 International Mobile Station Equipment Identity (IMEI) 26 Number Breakdown 26 LCD Shielding Case Removing and Replacing 25 Left Soft Key 12 Liquid Crystal Display (LCD) 13 LCD Shielding Case 25 Removing and Replacing 24...
  • Page 35 Level 1-2 Service Manual Index Identification Label 26 International Mobile Station Equipment Identity (IMEI) 26 Mechanical Serial Number 26 Removing and Replacing 18 SIM Toolkit™ - Class 2 11 Specifications 8 Troubleshooting 28 USB Connector Port 12 User Interface Menu Structure 14 Vibrator Motor Removing and Replacing 22 Warranty Service Policy 6...
  • Page 36 Index W230 Index-4 Nov. 09, 2007...
  • Page 37 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. All other product or service names are the property of their respective owners. ® Reg. U.S. Pat. & Tm. Off. © 2005 Motorola, Inc.

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