Philips Senseo HD7872 User Manual page 19

Problem
The CALC light does
not go out after
descaling.
The on/off button
continues to flash
rapidly.
Water leaks from the
coffee machine.
Solution
The CALC light does not go out if the descaling procedure has not been
performed correctly. To perform the descaling procedure correctly:
1. Make sure that you do not interrupt the descaling cycle or switch off or
unplug the machine during the descaling cycle. During the descaling cycle,
hot water comes out of the coffee spout at intervals and the machine stops
descaling 3 to 4 times to let the descaling mixture act and to heat up again.
2. Make sure that you start the descaling cycle by pressing the 1-cup
button and the 2-cup button at the same time. See chapter 'Descaling' for a
complete description of the descaling procedure.
3. Make sure that you use three full water reservoirs to complete the
descaling procedure: one reservoir filled with descaling mixture and two
reservoirs filled with fresh water.
Make sure that there is enough water in the water reservoir and that the Make sure that there is enough water in the water reservoir and that the Make sure that there is enough water in the water reservoir and that the
water reservoir is placed properly.
Make sure that the ambient temperature is not lower than 5°C. If it is, the Make sure that the ambient temperature is not lower than 5°C. If it is, the Make sure that the ambient temperature is not lower than 5°C. If it is, the
machine does not function properly. machine does not function properly. machine does not function properly.
If you notice coffee or water leaking from your SENSEO If you notice coffee or water leaking from your SENSEO If you notice coffee or water leaking from your SENSEO
establish where the leakage occurs. This is important, as the location of the establish where the leakage occurs. This is important, as the location of the establish where the leakage occurs. This is important, as the location of the
leakage determines the solution. leakage determines the solution. leakage determines the solution.
1. If the leakage occurs near the lid or the spout, make sure that: 1. If the leakage occurs near the lid or the spout, make sure that: 1. If the leakage occurs near the lid or the spout, make sure that:
1a. The sieve in the centre of the pod holder is not clogged. If it is, unclog 1a. The sieve in the centre of the pod holder is not clogged. If it is, unclog 1a. The sieve in the centre of the pod holder is not clogged. If it is, unclog
the sieve by holding the pod holder under a running tap. the sieve by holding the pod holder under a running tap. the sieve by holding the pod holder under a running tap.
1b. The coffee pod has been put properly in the centre of the pod holder. 1b. The coffee pod has been put properly in the centre of the pod holder. 1b. The coffee pod has been put properly in the centre of the pod holder.
1c. The sealing ring has not got stuck under the edge of the water 1c. The sealing ring has not got stuck under the edge of the water 1c. The sealing ring has not got stuck under the edge of the water
distribution disc (see figure 1 at the beginning of this user manual). distribution disc (see figure 1 at the beginning of this user manual). distribution disc (see figure 1 at the beginning of this user manual).
1d. The spout and the coffee collector have been placed correctly. 1d. The spout and the coffee collector have been placed correctly. 1d. The spout and the coffee collector have been placed correctly.
2. If the leakage occurs near the bottom of the water reservoir or under the 2. If the leakage occurs near the bottom of the water reservoir or under the 2. If the leakage occurs near the bottom of the water reservoir or under the
machine, make sure that: machine, make sure that: machine, make sure that:
2a. There is not too much water in the water reservoir.
2b. You do not place the water reservoir onto the machine too roughly.
If you place the water reservoir too roughly, water may splash out of the
water reservoir.
2c. The water reservoir is not damaged or broken. Normally, water should
not start to drip from the water outlet in the bottom of the water reservoir
within 30 seconds after filling.
machine, try to
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