Yeastar Technology MyPBX Standard V6 Administrator's Manual
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Yeastar Technology MyPBX Standard V6 Administrator's Manual

Yeastar Technology MyPBX Standard V6 Administrator's Manual

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Standard V6/V7
Administrator's Guide
Version 20.19.0.23
Yeastar Technology Co., Ltd.

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Summary of Contents for Yeastar Technology MyPBX Standard V6

  • Page 1 Standard V6/V7 Administrator's Guide Version 20.19.0.23 Yeastar Technology Co., Ltd.

  • Page 2: Table Of Contents

    MyPBX Standard V6/V7 Administrator's Guide Table of Contents 1. Introduction ..................5 1.1 Features ..................5 1.2 Hardware Specifications ..............6 1.2.1 Exterior Appearance ................6 2. System Setup ..................7 2.1 Connection Drawing ................. 7 2.2 Connecting Ethernet Line ..............8 2.3 Supplying Power ................
  • Page 3 MyPBX Standard V6/V7 Administrator's Guide 5.5.6 Hot Standby ..................42 6 PBX ....................45 6.1 Extensions ..................45 6.1.1 FXS/VoIP Extensions................45 6.1.2 Phone Provisioning ................56 6.2 Trunks ..................65 6.2.1 Physical Trunk .................. 65 6.2.2 VoIP Trunk ..................73 6.3 Outbound Call Control ..............
  • Page 4 MyPBX Standard V6/V7 Administrator's Guide 9.1.1 Sample Routing via VoIP Trunk ............139 9.2 Incoming call ................142 9.2.1 Sample Routing to an IVR ..............142 APPENDIX A FAQ ...................144 APPENDIX B MyPBX Security Configuration Guide ........145 0. Security Center*................145 1. Ports and password enhancement .............146 1.1 Web GUI (HTTP) .................

  • Page 5: Introduction

    (a combination of VoIP applications using legacy telecom equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution. Note: This guide applies to MyPBX Standard V6/V7; the hardware pictures in this document are for MyPBX Standard V7. 1.1 Features ●...

  • Page 6: Hardware Specifications

    MyPBX Standard V6/V7 Administrator's Guide ● Follow me ● WAN For more info, please click: http://www.yeastar.com/Products/MyPBX.asp 1.2 Hardware Specifications 1.2.1 Exterior Appearance Front Panel ① ② ③ ④ ⑤ Figure 1-1 MyPBX Standard V7 Front Panel Identification Green LED indicates correct power is being supplied to the unit ①...

  • Page 7: System Setup

    MyPBX Standard V6/V7 Administrator's Guide 2. System Setup 2.1 Connection Drawing Figure 2-1 MyPBX Standard Connection Drawing www.yeastar.com Page 7...

  • Page 8: Connecting Ethernet Line

    MyPBX Standard V6/V7 Administrator's Guide 2.2 Connecting Ethernet Line MyPBX provides two 10/100M Ethernet ports with RJ45 interface and LED indicator. Plug Ethernet line into MyPBX‘s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once connected, check the status of the LED indicator.

  • Page 9: Administrator Login

    MyPBX Standard V6/V7 Administrator's Guide 3 Administrator Login From your web browser, input the IP address of the MyPBX server. If this is the first time you are configuring MyPBX, please use the default settings as below (your PC should be in the same local network with MyPBX): IP Address: http://192.168.5.150...
  • Page 10 MyPBX Standard V6/V7 Administrator's Guide This is the welcome page of MyPBX Standard V7 after successful login. Figure 3-2 Welcome Page You can also login via HTTPS protocol Like https://192.168.5.147 , you will see a prompt that is a certificate problem.
  • Page 11 MyPBX Standard V6/V7 Administrator's Guide Note: MyPBX firmware upgrade follow-up · Reboot the device twice to make the new firmware take effect · Clean the cache and cookies of the browser before login. · There is a compatibility issue with IE11. Configure IE11 browser "Compatibility View Settings", add MyPBX IP address, and check "Display Intranet sites in...

  • Page 12: Status

    MyPBX Standard V6/V7 Administrator's Guide 4 Status Click to start to check the status of MyPBX Standard V7. We can check the status of extensions, trunks, and network and system information. 4.1 Line Status In this page, we can check the status of extensions and trunks 4.1.1 Extension Status...

  • Page 13: Trunk Status

    MyPBX Standard V6/V7 Administrator's Guide 4.1.2 Trunk Status Figure 4-2 Trunk Status Page VoIP Trunk: Status Rejected: Trunk registration failed. Registered: Successful registration, trunk is ready for use. Request Send: Registering. Waiting: Waiting for authentication. Service Provider: Status OK: Successful registration, trunk is ready for use.

  • Page 14: System Status

    MyPBX Standard V6/V7 Administrator's Guide 4.2 System Status In this page, we can check the status of MyPBX system, including the hardware, firmware version and the network status of LAN and WAN ports. 4.2.1 System Info In this page, we can check the hardware/firmware version, and the disk usage of MyPBX.

  • Page 15: Network Status

    MyPBX Standard V6/V7 Administrator's Guide 4.2.2 Network Status In this page, the IP address of LAN and WAN port will appear. If OpenVPN is configured well, the information will be displayed here, too. Figure 4-4 Network Status www.yeastar.com Page 15...

  • Page 16: System

    MyPBX Standard V6/V7 Administrator's Guide 5 System Click to access. In this page, we can configure the network settings, firewall settings, storage management and some other settings like firmware update and hot standby. 5.1 Network Preferences 5.1.1 LAN Settings Figure 5-1 LAN Settings ·...
  • Page 17 MyPBX Standard V6/V7 Administrator's Guide FTP default user: root, password: ys123456 · Port: the default is 21; you change it to another one. · Hostname Set the host name for MyPBX. · IP Address Set the IP Address for MyPBX.

  • Page 18: Wan Settings

    MyPBX Standard V6/V7 Administrator's Guide 5.1.2 WAN Settings Figure 5-2 WAN Settings It supports three connection types: DHCP (obtain an IP automatically), PPPoE, Static IP Address. Notes: 1. WAN port is disabled by default. 2. WAN port cannot be used as a router to route the Internet packages from WAN port to LAN port.

  • Page 19: Dhcp Server

    MyPBX Standard V6/V7 Administrator's Guide · PPPoE If your DSL provider says that you are connecting through PPPoE or if you normally enter a user name and password to access the Internet, perform these steps: Step1: Select PPPoE as the WAN Connection Type.

  • Page 20: Vlan Settings

    MyPBX Standard V6/V7 Administrator's Guide 5.1.4 VLAN Settings A VLAN (Virtual LAN) is a logical local area network (or LAN) that extends beyond a single traditional LAN to a group of LAN segments, given specific configurations. Note: MyPBX Standard V7 is not the VLAN server, a 3-layer switch is still...
  • Page 21 MyPBX Standard V6/V7 Administrator's Guide Click the NO.2 you can edit the first VLAN over LAN. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device. · VLAN IP Address Set the IP Address for MyPBX VLAN over LAN.

  • Page 22: Vpn Settings

    MyPBX Standard V6/V7 Administrator's Guide 5.1.5 VPN Settings A virtual private network (VPN) is a method of computer networking—typically using the public internet—that allows users to privately share information between remote locations, or between a remote location and a business' home network.

  • Page 23: Ddns Settings

    MyPBX Standard V6/V7 Administrator's Guide 5.1.6 DDNS Settings DDNS(Dynamic DNS) is a method/protocol/network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a Domain Name System (DNS) name server to change, in real time, the active DNS configuration of its configured hostnames, addresses or other information.

  • Page 24: Static Route

    MyPBX Standard V6/V7 Administrator's Guide 5.1.7 Static Route MyPBX will have more than one Internet connection in some situations but it has only one default gateway. You will need to set some Static Route for MyPBX to force it to go out through different gateway when accessing different Internet.

  • Page 25: Security Settings

    MyPBX Standard V6/V7 Administrator's Guide 5.2 Security Settings Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. All messages entering or leaving the intranet pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria.

  • Page 26: Firewall Rules

    MyPBX Standard V6/V7 Administrator's Guide Figure 5-10 Security Center-Port In ―Port‖ tab, you can check SIP port and HTTP port. You can also enter the relevant page by clicking the button in ―Setting‖ column. 5.2.2 Firewall Rules Figure 5-11 Firewall Settings 1) General Settings ·...
  • Page 27 MyPBX Standard V6/V7 Administrator's Guide 2) Common Rules There is no default rule; you can create them as required. Figure 5-12 Add Common Rules · Name A name for this rule, e.g. ―HTTP‖. · Description Simple description for this rule. E.g. Accept the specific host to access the web interface for configuration.
  • Page 28 MyPBX Standard V6/V7 Administrator's Guide Accept: Accept the access from remote hosts. Drop: Drop the access from remote hosts. Ignore: Ignore the access. 3) Auto Defense By default, there is no rule. Figure 5-13 Add Auto Defense Rule Port The port you want to auto defense, for example, 8022.

  • Page 29: Ip Blacklist

    MyPBX Standard V6/V7 Administrator's Guide 5.2.3 IP Blacklist You can set some packets accept speed rules here. When a IP address which hasn‘t been accepted in common rules sends packets faster than the allowed speed, it will be set as black IP address and blocked automatically.

  • Page 30: Ami Settings

    MyPBX Standard V6/V7 Administrator's Guide 5.2.4 AMI Settings The Asterisk Manager Interface (AMI) is a system monitoring and management interface provided by Asterisk. It allows live monitoring of events that occur in the system, as well enabling you to request that Asterisk perform some action.

  • Page 31: Alert Settings

    MyPBX Standard V6/V7 Administrator's Guide Username/password: The 3 party can use this username and password to access the MySQL. Database: there are 2 options, CDR and Record. If you choose CDR, then this user has authority to check CDR database; if you choose Record, then the user has authority to check which call has been recorded automatically.
  • Page 32 MyPBX Standard V6/V7 Administrator's Guide 2) E-mail Notification Settings Note: Please ensure that all voicemail settings are properly configured on the System Settings -> Voicemail Settings page before using this feature. · E-mail Notification Whether to enable E-mail Notification or not ·Recipient‟s Name...
  • Page 33 MyPBX Standard V6/V7 Administrator's Guide Figure 5-19 IP Attack Configuration 2. WEBLOGIN Web Login Alert Notification: Enter the password incorrectly five times to login MyPBX Web interface will be considered as an attack, the system will limit the IP login within 10 minutes and notify the user.

  • Page 34: Ldap Server

    MyPBX Standard V6/V7 Administrator's Guide 5.3 LDAP Server 5.3.1 LDAP Server LDAP is used as a phone book on MyPBX so that you can search a key word from your IP phone. The key word can be a name, a mobile number, an email or other key words in the phonebook.

  • Page 35: Storage Management

    MyPBX Standard V6/V7 Administrator's Guide In Add Contact you can create them as required. Figure 5-22 Add Contact If you want to know how to use LDAP, please refer to Appendix J 5.4 Storage Management 5.4.1 External Storage The External Storage feature is used to extend storage space. Once configured, the files (voicemail, call recording files) created before the configured days will be moved to the Net-Disk.
  • Page 36 MyPBX Standard V6/V7 Administrator's Guide Figure 5-23 File Sharing Before external storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below.
  • Page 37 MyPBX Standard V6/V7 Administrator's Guide Step 1: Choose a window-based computer that is always in service Step 2: Create a folder Step 3: Create a text file named "status.txt" in the folder Step 4: Share this folder Then we need input the Net-Disk information in step2 page.

  • Page 38: System Preferences

    MyPBX Standard V6/V7 Administrator's Guide 5.5 System Preferences In this page, we can set other system preference, like the password for admin account, system date and time, firmware update, hot standby, backup and restore, reset and reboot. 5.5.1 Password Settings MyPBX has 3 accounts: admin, user, and cdr.
  • Page 39 MyPBX Standard V6/V7 Administrator's Guide Figure 5-28 Modify user‘s Password After enabling ―user‖ account, you can log in MyPBX using ―user‖. ―user‖ account can change its own password. CDR account: ―cdr‖ account is disabled by default and its default password is ―password‖. You can enable it after you log in MyPBX using ―admin‖...

  • Page 40: Date And Time

    MyPBX Standard V6/V7 Administrator's Guide 5.5.2 Date and Time Set the date and time for MyPBX. Figure 5-30 Configuring Date & Time · Time Zone You can choose your time zone here. · Daylight Saving Time Set the mode to Automatic or disabled ·...

  • Page 41: Backup And Restore

    MyPBX Standard V6/V7 Administrator's Guide grade_en.pdf Figure 5-31 Firmware Update Page 5.5.4 Backup and Restore We can back up the configurations before resetting MyPBX SOHO to factory defaults, and then restore it using this package. The backup created on MyPBX is encrypted with file format ".bak".

  • Page 42: Reset And Reboot

    MyPBX Standard V6/V7 Administrator's Guide · Upload a Backup Users are able to create a new backup for ―All‖ or for separate backup extensions. Figure 5-34 Upload a Backup 5.5.5 Reset and Reboot We can reset or reboot MyPBX Standard V7 via web directly in this page.
  • Page 43 MyPBX Standard V6/V7 Administrator's Guide takes over with virtually no loss of service. This technique assures absolute reliability no matter what failure occurs. In mission critical installations, redundancy is a way to address possibility of any failure. Note 1: Before enabling the Hot Standby feature, please make sure that the...
  • Page 44 MyPBX Standard V6/V7 Administrator's Guide number must be the same to both units. Virtual IP address: To fill in a virtual IP address includes mask, which is always points to the currently activated unit. Customer can register IP phones through this virtual IP address. Please make sure the virtual IP address netmask is the same on both units but different from their former IP address.

  • Page 45: Pbx

    MyPBX Standard V6/V7 Administrator's Guide 6 PBX Click to access. In this page, we can configure the settings of extension, trunk, inbound call control, outbound call control, audio settings and the others. When configured well, we can make calls as scheduled.

  • Page 46: Fxs Extensions

    MyPBX Standard V6/V7 Administrator's Guide FXS Extensions Figure 6-2 FXS Extension List There are two analog extensions in MyPBX Standard V7 if S2 module is installed, to modify the extension number, please delete it first, and then recreate it again.
  • Page 47 MyPBX Standard V6/V7 Administrator's Guide The extension correspond port. · Name A character-based name for this user, e.g. ―Bob Jones‖. · Caller ID The Caller ID (CID) string will be used when this user calls another internal user. 2) Voicemail ·...

  • Page 48: Other Settings

    MyPBX Standard V6/V7 Administrator's Guide Setup the max cull duration for every call of this extension, but it‘s only valid for outbound calls. Enter ―0‖ or leave this blank empty, the value would be equal to the max call duration configured in the Option Settings page.
  • Page 49 MyPBX Standard V6/V7 Administrator's Guide · Ring Out Check this option if you want to custom the ring time. Tone will stop over the time defined. 8) Follow me (Call Forwarding) This function sets inbound call forwarding on an extension. An administrator can configure Follow Me for this extension.

  • Page 50: Voip Extensions

    MyPBX Standard V6/V7 Administrator's Guide which case you should choose ―Japan‖. 12) Spy Settings MyPBX allows extension to monitor/barge in other conversation. Once this feature is enabled, the extension has the ability to monitor/barge in other calls using the feature codes for each spy mode. Refer to ―Feature Codes‖ section for more information.
  • Page 51 MyPBX Standard V6/V7 Administrator's Guide Figure 6-6 Add/Edit VoIP Extension 1) General · Type Extension type: SIP, IAX or SIP/IAX. SIP—The extension sends and receives calls using the VoIP protocol SIP. IAX—The extension sends and receives calls using the VoIP protocol IAX.
  • Page 52 MyPBX Standard V6/V7 Administrator's Guide · Caller ID The Caller ID will be used when this user calls another internal extension. · Register Name It is for extension registration validation. Users will not be able register the extension if the authorization name is incorrect even though the username and password are correct.
  • Page 53 MyPBX Standard V6/V7 Administrator's Guide 6) VoIP Settings · NAT This setting should be used when the system is using a public IP address to communicate with devices hidden behind a NAT device (such as a broadband router). If you have one-way audio problems, you usually have problems with your NAT configuration or your firewall's support of SIP and/or RTP ports.
  • Page 54 MyPBX Standard V6/V7 Administrator's Guide Figure 6-7 VoIP Extension Other Settings 7) Other Options .Call Waiting Check this option if the extension should have Call Waiting capability. If this option is checked, the ―When busy‖ follow me options will not be available. The call waiting function of IP phone has higher priority than MyPBX‘s call waiting...
  • Page 55 MyPBX Standard V6/V7 Administrator's Guide Check this option if you want to customize the ring time. Ring tone will stop over the time defined. 8) Follow me (Call Forwarding) Call forwarding for an extension can be configured here. The administrator can configure Follow Me option for this extension.

  • Page 56: Phone Provisioning

    MyPBX Standard V6/V7 Administrator's Guide · Ring Simultaneously When the extension has an incoming call, it rings mobile simultaneously. · Outbound Prefix Fill in proper prefix of mobile number so that it can match an outbound route to dial the mobility extension. For example, if you set the prefix 9, it will send ―9+ mobility extension number‖...
  • Page 57 MyPBX Standard V6/V7 Administrator's Guide Aastra (9480i, 9480i-CT, 6730i, 6731i, 6737i, 6753i, 6755i, 6757i, 6757i CT) GrandStream (GXP1450, GXP2100, GXP2110, GXP2120) Escene (ES220, ES320, ES330, ES410, ES620) Fanvil (C56, C58, C60, C62) Panasonic (UT113, UT123, UT133, UT136, UT248, UT670, TGP500, TGP550)
  • Page 58 MyPBX Standard V6/V7 Administrator's Guide Figure 6-9 General Settings for Yealink 6.1.2.2 Aastra General Settings In this page, you can configure the general settings before provisioning Aastra IP phones, including the items like general preferences, program keys configuration, soft keys configuration.
  • Page 59 MyPBX Standard V6/V7 Administrator's Guide Figure 6-11 Phone Book 1) Add Contact · Type There are three types: None, VIP and Deny list (Blacklist). · Group There are 5 groups: None, Friends, Family, Work, Colleagues list. · Nick Name You can set a nick name for this number.
  • Page 60 MyPBX Standard V6/V7 Administrator's Guide · Office Number Input the office number here · Mobile Number Input the mobile number here · Home Number Input the home number here · Sub Number Add sub number of this contact. Only works with snom phone.
  • Page 61 MyPBX Standard V6/V7 Administrator's Guide format of phonebook should be *.xml. Note: All the existing phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way. 6.1.2.4 Configure phone Let's take provisioning Yealink phone as an example.
  • Page 62 MyPBX Standard V6/V7 Administrator's Guide Or else, it should be ―No‖. · MAC address Input the MAC address of the IP phone. · Name Put the name of this Phone here. · Manufacturer You can choose the Manufacturer of the IP phone.
  • Page 63 MyPBX Standard V6/V7 Administrator's Guide Figure 6-14 Select the Codec 3) Memory key settings In this page, we can configure the DSS keys of the IP phone one by one. Figure 6-15 Configure Memory Key www.yeastar.com Page 63...
  • Page 64 MyPBX Standard V6/V7 Administrator's Guide 4) Line keys settings We can configure the line key settings for this IP phone. Figure 6-16 Configure Line Key 6.1.2.4 Not configured phone In this section, MyPBX will scan all the supported IP phones and display them here.

  • Page 65: Trunks

    MyPBX Standard V6/V7 Administrator's Guide 6.2 Trunks 6.2.1 Physical Trunk Multiple physical trunks are supported in MyPBX Standard V7, like BRI, PSTN, GSM/UMTS. Please make sure you have installed the modules inside before you use the relevant physical trunk. BRI trunk requires B2 module, PSTN trunk requires the O2, while GSM/UMTS trunk needs to install the GSM/UMTS modules inside.
  • Page 66 MyPBX Standard V6/V7 Administrator's Guide Figure 6-21 Edit BRI Trunk · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. E.g. ―BriTrunk1‖ · Signaling Signaling method BRI-CPE: ISDN BRI in TE mode and Point to Point.
  • Page 67 MyPBX Standard V6/V7 Administrator's Guide 4ess: AT&T 4ESS 5ess: Lucent 5ESS euroisdn: EuroISDN qsig: D-channel signaling protocol at Q reference point for PBX networking . · Over Lap Dial Define whether MyPBX can dial this switch using overlap digits or not. If you need Direct Dial-in (DDI;...
  • Page 68 MyPBX Standard V6/V7 Administrator's Guide You can choose alaw or ulaw. 1) Caller ID Prefix · ISDN Dialplan These settings are set to make the caller ID prefix work according to information sent from the E1 provider. ISDN telephony numbering plan Recommendation E.164.
  • Page 69 MyPBX Standard V6/V7 Administrator's Guide · Location Number Type Called number identification 3) DOD Setting · Global DOD Global Direct Outward Dialing Number · DOD Direct Outward Dialing Number. · Associated Extension The extension making call out via BRI Trunk will display the associated DOD.
  • Page 70 MyPBX Standard V6/V7 Administrator's Guide PSTN trunk The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks. Figure 6-23 PSTN Trunk Click edit to configure more details. Figure 6-24 Edit PSTN Trunk · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc.
  • Page 71 MyPBX Standard V6/V7 Administrator's Guide need to be changed. 1) Hangup Detection · Busy Detection Busy Detection is used to detect far end hang-up or for detecting a busy signal. Select ―Yes‖ to turn this feature on. · Busy Count If Busy Detection is enabled, it is also possible to specify how many busy tones to wait for before disconnecting the call.
  • Page 72 MyPBX Standard V6/V7 Administrator's Guide This option allows you to define the start of a Caller ID signal: Ring: Start when a ring is received (Caller ID Signaling: Bell_USA, DTMF). Polarity: Start when a polarity reversal is started (Caller ID Signaling: V23_UK, V23_JP, DTMF).

  • Page 73: Voip Trunk

    MyPBX Standard V6/V7 Administrator's Guide incoming rules, etc. E.g. ―GSM9‖. · Volume Setting Used to modify the volume level of this trunk. Normally, this setting does not need to be changed. · PIN Code Please enter your SIM card PIN code here if your card has a PIN code.
  • Page 74 MyPBX Standard V6/V7 Administrator's Guide Figure 6-29 Add a SIP Trunk · Type SIP—Identifies whether the trunk sends and receives calls using the VoIP protocol SIP. · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc.
  • Page 75 MyPBX Standard V6/V7 Administrator's Guide · Username Username of the SIP account. Used for SIP trunk registration. .Authorization name Used for SIP authentication. Leave this blank if not required. · Password Password of the SIP account. .From User All outgoing calls from this SIP Trunk will use the From User (In this case the account name for SIP Registration) in From Header of the SIP Invite package.
  • Page 76 MyPBX Standard V6/V7 Administrator's Guide This will be the transport method used by the SIP Trunk. This method is given by the SIP trunk provider. The options are UDP (default) or TCP or TLS. · Enable SRTP Define if SRTP is enabled for this trunk.
  • Page 77 MyPBX Standard V6/V7 Administrator's Guide 2) Add IAX trunk Input the correct IAX information (provided by VoIP provider). Inaccurate information will prevent the trunk from registering. Figure 6-31 Add an IAX Trunk · Type IAX—Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX.
  • Page 78 MyPBX Standard V6/V7 Administrator's Guide .Online number Define the online number that expected by ―Skype Connect‖ and some other SIP service providers. Leave this field blank if it's no required. · Maximum Channels Control the maximum number of outbound channels (simultaneous calls) that can be used on this trunk.
  • Page 79 MyPBX Standard V6/V7 Administrator's Guide 105 with ―Begin DOD‖ as 5500100, the corresponding DOD will be 5500100, 5500101, 5500102, 5500103, 5500104, and 5500105. 6.2.2.2 Service Provider In this page, we can configure Service Provider. You can add Service Provider as required. And also you can delete multiple trunks at once by ticking the checkbox as required.
  • Page 80 MyPBX Standard V6/V7 Administrator's Guide · Type SIP or IAX SIP – Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP. IAX – Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX.
  • Page 81 MyPBX Standard V6/V7 Administrator's Guide Add DOD for one associated extension. · Add Bulk DOD Figure 6-35 Add Bulk DOD Add bulk DOD for bulk extensions in ascending sequence with the ―Begin DOD‖ you fill in. For example, if the Associated Extensions are 100, 101, 102, 103, 104, 105 with ―Begin DOD‖...

  • Page 82: Outbound Call Control

    MyPBX Standard V6/V7 Administrator's Guide 6.3 Outbound Call Control 6.3.1 Outbound Routes In this page, we can configure the outbound rules to control the outgoing calls. Notes: 1. The max number of outbound route is 64. 2. If the dial patterns are the same in several routes, MyPBX will choose the available routes from top to the last one.
  • Page 83 MyPBX Standard V6/V7 Administrator's Guide Figure 6-37 Add/Edit Outbound Route · Route Name Name of this Outbound Route. E.g. ―Local‖ or ―Long Distance‖. · Password The route password can be used to protect this route from being accessed without a password. You can choose one of the passwords in the PIN list that you can click the ―Pin Settings‖...
  • Page 84 MyPBX Standard V6/V7 Administrator's Guide · Rrmemory Hunt Round robin with memory, remembers which trunk was used last time, and then use the next available trunk to call out. · Office Hours When a specific office hour is selected, this outbound route can only be used during this office hour, and can‘t be used in non-office hours.

  • Page 85: Speed Dial Settings

    MyPBX Standard V6/V7 Administrator's Guide 6.3.2 Speed Dial Settings Figure 6-38 Speed Dial Page 1) Options · The prefix of speed dial The prefix should be dialed before the speed dial number. The default is *99. Figure 6-39 Speed Dial Settings 2) Add new speed dial.

  • Page 86: Inbound Call Control

    MyPBX Standard V6/V7 Administrator's Guide 6.4 Inbound Call Control In this page, we can configure the details of IVR, ring group, queue and inbound routes. 6.4.1 IVR When there‘s an inbound call aims at Auto Attendant, MyPBX will play an IVR...
  • Page 87 MyPBX Standard V6/V7 Administrator's Guide Figure 6-41 IVR Settings · Number MyPBX treats IVR as an extension; you can dial this extension number to reach the IVR from internal extensions. · Name A name for the IVR. · Prompt The prompt recording that will be played when this IVR is reached.
  • Page 88 MyPBX Standard V6/V7 Administrator's Guide · Enable Direct Dial Allow the caller to dial other extensions number directly. · Key Press Events A list of actions that can be performed depending on the digit dialed by the user. · Key The Key pressed when the callers hear the IVR prompt.

  • Page 89: Ring Groups

    MyPBX Standard V6/V7 Administrator's Guide 6.4.2 Ring Groups Ring groups can be configured to balance the call traffic for multiple users and give callers a higher level of availability for incoming calls. Multiple ring methods and voicemail are supported. Note: follow me feature in extension page will not take effect when it‘s ringing as an agent.
  • Page 90 MyPBX Standard V6/V7 Administrator's Guide · Ring Group Name This option defines a name for this group, e.g. ―Sales‖. ―Ring Group Name‖ is a label to help you identify this group in the group list. · Ring Group Number This option defines the numbered extension that can be dialed to reach this group.

  • Page 91: Queues

    MyPBX Standard V6/V7 Administrator's Guide 6.4.3 Queues Call Queues give users (e.g. call centers) an efficient means to have their calls answered in the order they were received to deliver top tier customer service. Figure 6-44 Queue Page Call queues allow calls to be sequenced to one or more agents.
  • Page 92 MyPBX Standard V6/V7 Administrator's Guide Figure 6-45 Add/Edit Queue · Queue Name A name for the Queue. www.yeastar.com Page 92...
  • Page 93 MyPBX Standard V6/V7 Administrator's Guide · Queue Number Use this number to dial into the queue, or transfer callers to this number to put them into the queue. · Queue Password You can require agents to enter a password before they can log in to this queue.
  • Page 94 MyPBX Standard V6/V7 Administrator's Guide · Frequency How often to announce a prompt to the caller. 4) Events If a caller presses the key while waiting in the queue, this setting selects which action should process the key press. 5) Failover-Destination Define the failover action.

  • Page 95: Conferences

    MyPBX Standard V6/V7 Administrator's Guide 6.4.4 Conferences Figure 6-46 Conference Room List Conference Calls increase employee efficiency and productivity, and provide a more cost-effective way to hold meetings. Conference agents can dial * to access the settings options and the admin can kick the last user out and can lock the conference room.

  • Page 96: Inbound Routes

    MyPBX Standard V6/V7 Administrator's Guide 6.4.5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Figure 6-48 Inbound Route List There is a default inbound route for all the trunks and set IVR as the destination, you can edit it or create a new one for your demands or you can delete multiple outbound routes at once as required.
  • Page 97 MyPBX Standard V6/V7 Administrator's Guide Figure 6-49 Add/Edit Inbound Route 1) General · Route Name A name for this inbound route. E.g. ―pstnin‖. · DID Number Define the expected DID Number if this trunk passes DID on incoming calls. Leave this field blank to match calls with any or no DID info. You can also use pattern matching to match a range of numbers.
  • Page 98 MyPBX Standard V6/V7 Administrator's Guide N: Any Digit from 2-9 [12345-9]: Any digit in the brackets (in this example, 1, 2, 3, 4, 5, 6, 7, 8, 9) The ―.‖ Character will match any remaining digits. For example, ―9011.‖ will match any phone number that starts with ―9011‖, excluding ―9011‖...
  • Page 99 MyPBX Standard V6/V7 Administrator's Guide 6.7.4 configure the callback function, please refer to chapter How do I configure distinctive ring tones? Please refer to APPENDIX Currently distinctive ringtone can be compatible with Yealink and Snom phone. 2) Member Trunks This area allows you to select which trunks will be member trunks for this route.
  • Page 100 MyPBX Standard V6/V7 Administrator's Guide Note: This function only supports T.38 faxes. · Outbound Routes Route the incoming calls to a specific outbound route. This function is mainly used for the connection of two branches. For example: Company A locates headquarters in the USA with a branch B in China.
  • Page 101 MyPBX Standard V6/V7 Administrator's Guide If Choosing a VoIP extension, the fax will be sent to the extension‘s voicemail as an attachment. Note: If you want to receive faxes with custom Email address, the ―SMTP settings‖ of ―Voicemail Settings‖ should be configured successfully in advance.

  • Page 102: Audio Settings

    MyPBX Standard V6/V7 Administrator's Guide 6.5 Audio Settings Custom prompts are supported in MyPBX, and you can change the system prompts to your local country‘s prompt. 6.5.1 Custom Prompts We can record or upload the prompts in this page; you can also play it directly to confirm if it‘s a valid one, you can also download it and save it as a backup.
  • Page 103 MyPBX Standard V6/V7 Administrator's Guide Figure 6-52 Upload a Prompt The administrator can also upload prompts by doing the following: 1) Click ―Upload Prompt‖. 2) Click ―Browse‖ to choose the desired prompt. 3) Click ―Upload‖ to upload the selected prompt.

  • Page 104: Music On Hold Prompts

    MyPBX Standard V6/V7 Administrator's Guide 6.5.2 Music on Hold Prompts In this page, we can upload the music on hold prompts. Figure 6-53 Music on Hold List The administrator can upload on hold music as follows: 1) Click ―Upload Music on Prompt‖.

  • Page 105: System Prompts Settings

    MyPBX Standard V6/V7 Administrator's Guide 6.5.3 System Prompts Settings MyPBX have prompts of many languages. You can download the appropriate language you need. MyPBX can support American English, Australian English, Chinese, Dutch, French, Canadian French, German, Greek, Hungarian, Italian, Polish, Portuguese, Brazilian Portuguese, Russian, Spanish, Mexican Spanish, Turkish, Thai, and Korean currently.

  • Page 106: Basic Settings

    MyPBX Standard V6/V7 Administrator's Guide 6.6 Basic Settings There are some basic settings we need to configure MyPBX Standard V7, like the general preferences, business hours, feature codes, voicemail settings. 6.6.1 General Preferences In this page, there are some general settings of MyPBX.
  • Page 107 MyPBX Standard V6/V7 Administrator's Guide .Maximum concurrent calls Maximum concurrent calls limits. The default value 0 means no limit · Music on hold Used to set hold music for the system. · Tone Region Please select your country or nearest neighboring country to enable the default dial tone, busy tone, and ring tone for your region.
  • Page 108 MyPBX Standard V6/V7 Administrator's Guide When set ―Follow me‖ to ―Transfer to number‖ on the extension page (e.g. when 500 is busy, transfer to 501), while 500 is busy, the call will be transferred to 501. If ―Enable Follow Me Prompt‖ choosing yes, there will be prompt before transferring the call.

  • Page 109: Business Hours

    MyPBX Standard V6/V7 Administrator's Guide · Conference Extensions The default value is 640 to 659. · IVR Extensions The default value is 660 to 679. · Queue Extensions The default value is 680 to 689. 6.6.2 Business Hours Business Hours setting including ―Holidays‖ is used to control the incoming calls, we can configure it in this page.

  • Page 110: Feature Codes

    MyPBX Standard V6/V7 Administrator's Guide By dialing *081 (*081 is the default code) on an extension will disable the Office Closed Timing. 3) Add office hours You can set up the business hours here. 4) Add Holiday You can set up the holidays here.
  • Page 111 MyPBX Standard V6/V7 Administrator's Guide the default setting). For example, extension 500 want to leave a message for extension 501, users can use 500 dial ―#501‖ to enter the voicemail of 501. · Voicemail main menu Users can go to the main menu by dialing *02 (*02 is the default setting).
  • Page 112 MyPBX Standard V6/V7 Administrator's Guide 2) Call Parking Preferences · Call Parking User may park an incoming call on his own telephone by pressing ―*6‖ (*6 is the default setting) · Extension range used to park calls User may park an incoming call on a designated extension at first and then pick up the call again on any other extensions.
  • Page 113 MyPBX Standard V6/V7 Administrator's Guide · Disable Forward No Answer Users may disable no answer forward by calling *073 on their phone (*072 is the default setting) · Forward to number Users may activate call forwarding by dialing this feature code, followed by the extension or phone number to forward all calls to this number.

  • Page 114: Voicemail Settings

    MyPBX Standard V6/V7 Administrator's Guide 6.6.4 Voicemail Settings In this page, we can configure some settings for voicemail feature, including general voicemail settings and SMTP settings, which is used for ―voicemail to email‖. Figure 6-59 General Voicemail Settings 1) General Voicemail Settings a) Message Options ·...
  • Page 115 MyPBX Standard V6/V7 Administrator's Guide b) Greeting Settings · Busy Prompt Greeting played when the extension called is busy. Skip greeting: Do not play a greeting. Play busy greeting: play the extension busy greeting. · Unavailable Prompt Greeting played when the extension called is Unavailable.
  • Page 116 MyPBX Standard V6/V7 Administrator's Guide Figure 6-60 SMTP Server Settings · E-mail Address The E-mail Address that MyPBX will use to send voicemail. · Password The password for the email address used above · SMTP Server The IP address or hostname of an SMTP server that the MyPBX will connect to in order to send voicemail messages via email, e.g.

  • Page 117: Advanced Settings

    MyPBX Standard V6/V7 Administrator's Guide 6.7 Advanced Settings 6.7.1 SIP Settings 1) General Figure 6-61 SIP Settings—General · UDP Port Port used for SIP registrations. The default is 5060. · TCP Port Port used for SIP registrations. The default is 5060.
  • Page 118 MyPBX Standard V6/V7 Administrator's Guide domain name. · TLS Client Method When using MyPBX as TLS client, specify the protocol for outbound TLS connections. You can select it as tlsv1, sslv2 or sslv3. · RTP Port Start Beginning of RTP port range.
  • Page 119 MyPBX Standard V6/V7 Administrator's Guide · DNS SRV Look Up Please enable this option when your SIP trunk contains more than one IP address. · User Agent To change the user agent parameter of asterisk, the default is ―MyPBX‖; you could change it if needed.
  • Page 120 MyPBX Standard V6/V7 Administrator's Guide recommended that a static public IP address is used with this system. Please contact your ISP for more information. · External Refresh Interval If an external host has been supplied, you may specify how often the system will perform a DNS query on this host.
  • Page 121 MyPBX Standard V6/V7 Administrator's Guide Figure 6-63 SIP Settings—Codecs A codec is a compression or decompression algorithm used in the transmission of voice packets over a network or the Internet. u-law: A PSTN standard codec, used in North America, which provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call.
  • Page 122 MyPBX Standard V6/V7 Administrator's Guide QoS (Quality of Service) is a major issue in VoIP implementations. The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic.
  • Page 123 MyPBX Standard V6/V7 Administrator's Guide Where to get the caller ID in SIP packet. · To Field Where to get the DID in SIP packet. · 180 Ringing It is set when the telecom provider needs. Usually it is not needed.

  • Page 124: Iax Settings

    MyPBX Standard V6/V7 Administrator's Guide 6.7.2 IAX Settings Figure 6-67 IAX Settings 1) General · Bind Port Port used for IAX2 registrations. Default is 4569. · Bandwidth Low/medium/high with this option you can control which codec to be used. · Min Registration Time Minimum duration (in seconds) of an IAX2 registration.

  • Page 125: Blacklist

    MyPBX Standard V6/V7 Administrator's Guide SPEEX: Speex is an Open Source/Free Software patent-free audio compression format designed for speech. The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs.

  • Page 126: Callback Settings

    MyPBX Standard V6/V7 Administrator's Guide 6.7.4 Callback Settings MyPBX allows caller A to dial an inbound route number, and after hearing the ring, A can hang up the call or wait for MyPBX to cut off the call, then MyPBX will call A with this number.
  • Page 127 MyPBX Standard V6/V7 Administrator's Guide Step 2: Create Callback number. Figure 6-72 Add a New Callback Number Step 3: Create Callback Rules You will need to create callback rules when the system should strip or add digits. Figure 6-73 Create Callback Rule ·...

  • Page 128: Dnis Settings

    MyPBX Standard V6/V7 Administrator's Guide 6.7.5 DNIS Settings DNIS (Dialed Number Identification Service) is a telephone service that identifies for the receiver of a call the number that the caller dialed. Figure 6-74 Add a New DNIS Note: If DID is not configured here, all the calls via this trunk will show the DNIS instead of the original caller ID.

  • Page 129: Pin User Settings

    MyPBX Standard V6/V7 Administrator's Guide 1) General · DISA Name Give this DISA application a name to help you identify it. · PIN The password for this DISA. · PIN Settings Click to add, delete or edit PIN list. · Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number.
  • Page 130 MyPBX Standard V6/V7 Administrator's Guide Prompt the caller when an invalid PIN is entered. Figure 6-77 Add a New PIN User 2) PIN User MyPBX can store a number of PIN Users. PIN Users may be used to keep track of calls in relation to particular activities or clients.

  • Page 131: Pin Settings

    MyPBX Standard V6/V7 Administrator's Guide 6.7.8 PIN Settings In this page users can manage all the passwords of outbound routes, PIN User, and DISA. Figure 6-78 Add PIN List · Name A character-based name for this PIN list, e.g. ―YeastarPIN‖...
  • Page 132 MyPBX Standard V6/V7 Administrator's Guide Figure 6-79 Paging Group List In this mode, if you dial its number, MyPBX will help to pick up those chosen members and you can talk directly without any rings. Figure 6-80 Add/Edit Internal Paging Group ·...

  • Page 133: Sms Settings

    MyPBX Standard V6/V7 Administrator's Guide 6.7.10 SMS Settings When GSM/UMTS modules are installed, SMS feature is supported. 1) Enable SMS to Email Figure 6-81 Enable SMS to Email If you enable this, as soon as the GSM/UMTS trunks receive a short message, MyPBX will send the text of this message to the email addresses listed on the Email List.
  • Page 134 MyPBX Standard V6/V7 Administrator's Guide If you enable country code, the country code will be added before the numbers which you want to send SMS. Also you can use a custom country code, which makes it more flexible. · Receive mails every The interval of receiving mails from POP3 server.

  • Page 135: Certificates

    MyPBX Standard V6/V7 Administrator's Guide If you want to know more about Email to SMS, please refer to APPENDIX 6.7.11 Certificates MyPBX can support TLS extension. Before you register TLS extension on IP phone, you should upload certificates first. Figure 6-85 Upload Certificate Trusted Certificate This certificate is a CA certificate.

  • Page 136: Reports

    MyPBX Standard V6/V7 Administrator's Guide 7 Reports Click to access. We can check the call detailed logs for counting and system log for debugging. 7.1 Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration, etc.

  • Page 137: Logout

    MyPBX Standard V6/V7 Administrator's Guide Figure 7-2 System Logs You can download and delete the system logs of MyPBX. Options · Enable Hardware Log Save the information of hardware (up to 4 log files). · Enable Normal Log Save the prompt information (up to 16 log files).

  • Page 138: Use Mypbx

    MyPBX Standard V6/V7 Administrator's Guide 9. Use MyPBX Figure 9-1 MyPBX Standard V7 Connection Drawing www.yeastar.com Page 138...

  • Page 139: Make Outbound Call

    MyPBX Standard V6/V7 Administrator's Guide 9.1 Make outbound call To make an outbound call, we need to add trunk first. There are 3 types of VoIP Trunk. · VoIP Trunk: Connected to remote VoIP service server. You should get an IP address with user name/ password from the provider.
  • Page 140 MyPBX Standard V6/V7 Administrator's Guide Figure 9-3 Create a VoIP Trunk 2. Add Outbound Routes As we can see from the Outbound Route of ―VOIP_OUT‖, all phone numbers starting with 0 will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk.
  • Page 141 MyPBX Standard V6/V7 Administrator's Guide Figure 9-4 Create an Outbound route for VoIP trunk Now that we have added two outbound dialing rules, any call starting with 9 will be routed to the PSTN, and any number starting with 0 will be routed to the SIP Trunk.

  • Page 142: Incoming Call

    MyPBX Standard V6/V7 Administrator's Guide 9.2 Incoming call 9.2.1 Sample Routing to an IVR Let‘s configure an incoming call to route to the IVR. In the IVR itself, let‘s configure digit 0 to route the call to extension 300, and digit 1 to route the call to extension 301.
  • Page 143 MyPBX Standard V6/V7 Administrator's Guide 2. Add Inbound Routes As we can see from the Inbound Route of ―VOIP_IN‖, all incoming calls will be sent to the IVR. Figure 9-6 Create Inbound Route for VoIP Trunk www.yeastar.com Page 143...

  • Page 144: Appendix A Faq

    MyPBX Standard V6/V7 Administrator's Guide APPENDIX A FAQ Q1. How to Register SIP devices? 1) Register SIP softphone Download the x-lite softphone from CounterPath website www.counterpath.com After installing the x-lite, right click the panel and select the SIP Account setting and then configure it.

  • Page 145: Appendix B Mypbx Security Configuration Guide

    MyPBX Standard V6/V7 Administrator's Guide APPENDIX MyPBX Security Configuration Guide VoIP attack, although not an everyday occurrence does exist. When using VoIP, system security is undoubtedly one of the issues we care about most. But with the appropriate configuration, and some basic safety habits, we can improve the security of the telephone system.

  • Page 146: Ports And Password Enhancement

    MyPBX Standard V6/V7 Administrator's Guide Figure 0-1 2. Service: This page shows the general service like AMI, SSH and TFTP, we recommend disabling them if not used. Note: TFTP is used for phone provisioning, it‘s enabled by default, you can disable it after all phones are well configured.

  • Page 147: Web Gui (Http)

    MyPBX Standard V6/V7 Administrator's Guide Ports and password are most important for security; we recommend changing the default ones to your own. 1.1 Web GUI (HTTP) 1.1.1 Change the default HTTP bind port. PBXBasic Settings General PreferencesHTTP Bind Port Figure 1-1 We can change it to another one like 8080 for example.

  • Page 148: Extension

    MyPBX Standard V6/V7 Administrator's Guide A strong password needs to be configured here for all accounts. Especially account ―admin‖ and ―user‖. 1.2 Extension Hackers are always sending packages to PBX to register extension before dialing out. Extension‘s security is very important for users.
  • Page 149 MyPBX Standard V6/V7 Administrator's Guide 1.2.2 Change the default password The password of the extensions is ―pincode + extension number‖. A password with upper and lower letters and numbers is recommended. For example: AjK5Up1G. Figure 1-4 Note: A strong password is a MUST for remote extensions.
  • Page 150 MyPBX Standard V6/V7 Administrator's Guide Figure 1-5 Note: If it‘s for remote extension, a static public IP address is needed to input instead. 1.2.4 Security Configuration for Remote Extensions PBXExtensionsFXS/VoIP Extensions VoIP ExtensionsGeneral Enable ―NAT‖ and ―Register remotely‖ like the picture shown below.

  • Page 151: Firewall Configuration

    MyPBX Standard V6/V7 Administrator's Guide 1.2.5 TLS registry (Optional) Introduction Transport Layer Security (TLS) and its predecessor, Secure Sockets Layer (SSL), are cryptographic protocols that provide communication security over the Internet. They use asymmetric cryptography for authentication of key exchange, symmetric encryption for confidentiality and message authentication codes for message integrity.
  • Page 152 MyPBX Standard V6/V7 Administrator's Guide Note: Please back up the configurations on Backup and Restore page before you go ahead. In the case that you lock the device, you can reset to factory default and restore the previous configurations. The example rules below work with MyPBX firmware version 2.15.xx.xx or higher versions.
  • Page 153 MyPBX Standard V6/V7 Administrator's Guide Figure 2-2 Step3. Add common rules to allow remote administrators, extensions or devices. For example the public IP is 110.30.25.152; we can allow all ports for this trusted IP. Name: Remote Protocol: BOTH Port: 1:65535 IP: 110.30.25.152/255.255.255.255...
  • Page 154 MyPBX Standard V6/V7 Administrator's Guide Figure 2-3 Note: Static public IP range needs to be configured here, if it‘s dynamic IP address that doesn‘t belong to a range, there is no need to configure it, but the ―Drop All‖ in the next step should not be ticked. The IP blacklist rules will help to protect MyPBX.
  • Page 155 MyPBX Standard V6/V7 Administrator's Guide Figure 2-4 Allow RTP port range: Name: RTP Protocol: UDP Port: 10000:12000 IP: 110.111.132.6/255.255.255.255 Action: Accept Figure 2-5 Note: If the media server of SIP provider is dynamic, and we cannot collect the IP range. We can allow the RTP range for the whole IP addresss like this: www.yeastar.com...
  • Page 156 MyPBX Standard V6/V7 Administrator's Guide Name: RTP_ALL Protocol: UDP Port: 10000:12000 IP: 0.0.0.0/0.0.0.0 Action: Accept Figure 2-6 In this case, MyPBX can get rid of one-way volume issue. Step5. Add common rules to accept the static public IP range of NTP, SMTP, and POP server.
  • Page 157 MyPBX Standard V6/V7 Administrator's Guide Figure 2-7 As for the rule of NTP and POP server, you can create it one by one. Step6. Configure auto blacklist rules Auto blacklist rules: the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceeds the rule you configured.
  • Page 158 MyPBX Standard V6/V7 Administrator's Guide Port: 5060 Protocol: UDP IP Packets: 40 Time Interval: 2 seconds Figure 2-9 2) Add an auto blacklist rule for Port:8022 Rule No.3 Port: 8022 Protocol: TCP IP Packets: 5 Time Interval: 60 seconds Figure 2-10 Step 7.
  • Page 159 MyPBX Standard V6/V7 Administrator's Guide Figure 2-11 Note: 1. After enabling ―Drop All‖, the rules of auto defense and IP blacklist will not take effect. It means except the IPs and packets which are defined in the accept rules, the other connection or packets will be dropped.

  • Page 160: Service Security

    MyPBX Standard V6/V7 Administrator's Guide Figure 2-13 3. Service security 3.1 Disable Guest Call 3.2 Disable Guest calls PBXBasic SettingsSIP SettingsAdvanced SettingsAllow Guest www.yeastar.com Page 160...

  • Page 161: Ssh Access Enhancement

    MyPBX Standard V6/V7 Administrator's Guide Figure 3-1 Note: Allow Guest is disabled by default; please keep it to ―No‖ for general use. 3.2 SSH access enhancement 3.2.1 Disable SSH Select LAN SettingsEnable SSH. If external debugging isn‘t required, please select ―No‖.
  • Page 162 MyPBX Standard V6/V7 Administrator's Guide Figure 3-3 2. The default username is root and the default password is ys123456. Figure 3-4 3. Use command passwd to change the root‘s password www.yeastar.com Page 162...

  • Page 163: Ami Settings

    MyPBX Standard V6/V7 Administrator's Guide Figure 3-5 You need to input the new password twice to take effect. 3.3 AMI settings* The Asterisk Manager Interface (AMI) allows a client program to connect to an Asterisk instance and issue commands or read events over a TCP/IP stream.
  • Page 164 MyPBX Standard V6/V7 Administrator's Guide Figure 3-6 To manage the accounts to access AMI, we can configure it in AMI page directly. Click SystemSystem PreferencesAMI Settings. For example, the AMI account I want is: User name: Developer Password: Developer The only IP address that‘s allowed to log in is 192.168.1.71.

  • Page 165: Tftp

    MyPBX Standard V6/V7 Administrator's Guide Figure 3-8 3.4 TFTP* MyPBX can work as a TFTP server when using ―phone provisioning‖, and this feature is enabled by default. If all the phones are well provisioned, you can disable this access to protect the configuration files of MyPBX.
  • Page 166 MyPBX Standard V6/V7 Administrator's Guide using third party software, you need to set up this first. For example, username: Harry, password: Harry123 Figure 3-10 Save it and apply the changes. Figure 3-11 When logging in using other software, we can check the CDR.

  • Page 167: Alert Settings

    MyPBX Standard V6/V7 Administrator's Guide 3.6 Alert settings After enabling alert settings, if the device is attacked, the system will notify users the alert via call or e-mail. The attack modes include IP attack and Web Login. 3.6.1 IPATTACK When the system is attacked by some IP addresses, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule.
  • Page 168 MyPBX Standard V6/V7 Administrator's Guide Figure 3-13 3.6.2 WEBLOGIN Enter the password incorrectly five times when logging in MyPBX Web interface will be deemed as attack, the system will limit the IP login within 10 minutes and notify the user.

  • Page 169: International Call Limit

    MyPBX Standard V6/V7 Administrator's Guide E-mail Notification: Yes To: alert@yeastar.com Subject: WebLogin Figure 3-14 International call limit 4.1 Limit call credit at provider side We can ask VoIP/PSTN/ISDN provider for help to limit the credit of international calls in advance, then the hacker cannot dial international calls. Each provider has its own policy.
  • Page 170 MyPBX Standard V6/V7 Administrator's Guide MyPBX allows configure password outbound routes. Click ―PBXOutbound Call Control Outbound Route‖. For example, the password you need is 5503333 Dial pattern: 00. <Don‘t miss the dot here> Password: 5503333 Choose the allowed extension and the trunk to the right side like this:...

  • Page 171: Disable International Call In Mypbx

    MyPBX Standard V6/V7 Administrator's Guide 4.3 Disable international call in MyPBX We can ask the provider for help to disable international calls in advance, if it‘s not possible, we can configure the rules in MyPBX side to drop all the international calls.
  • Page 172 MyPBX Standard V6/V7 Administrator's Guide Figure 4-3 Save it and apply the changes. Then click the arrow at the left side to set it to the top. Figure 4-4 www.yeastar.com Page 172...
  • Page 173 MyPBX Standard V6/V7 Administrator's Guide In this case, all international call requests will be routed to this invalid trunk. Ie. The call is dropped directly. www.yeastar.com Page 173...

  • Page 174: Appendix C How To Configure External Storage

    MyPBX Standard V6/V7 Administrator's Guide APPENDIX C How to Configure External Storage Before External storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below.
  • Page 175 MyPBX Standard V6/V7 Administrator's Guide FigureC-2 External storage Setting Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored.

  • Page 176: Appendix D How To Configure Nat Setting

    MyPBX Standard V6/V7 Administrator's Guide APPENDIX D How to Configure NAT Setting When MyPBX is behind a NAT (firewall), you need to configure NAT setting on MyPBX if you want to use a remote extension. Please follow section 1 or 2 below depending on your network configuration.
  • Page 177 MyPBX Standard V6/V7 Administrator's Guide Figure D-2 MyPBX Network setting-private IP 2. If MyPBX has a public IP (i.e. is connected directly to your Internet service provider), the network settings should be configured according to Figure D-3: Figure D-3 MyPBX Network setting-public IP Now, MyPBX has been configured as a public IP, so there is no need to configure NAT again, just leave all settings in ―NAT‖...

  • Page 178: Appendix E How To Use Auto Provision

    MyPBX Standard V6/V7 Administrator's Guide APPENDIX E How to Use Auto Provision Step1. Disable DHCP Server on your local network. E.g. Disable DHCP Server on Linksys Router. Figure E-1 Disable DHCP on router Step2. Enable DHCP Server on MyPBX. Login MyPBX web interface, ―System‖―Network Preference‖ ->―DHCP Server‖―Enable DHCP Server‖.
  • Page 179 MyPBX Standard V6/V7 Administrator's Guide Figure E-2 Enable DHCP server on MyPBX Step3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, ―PBX‖ ->―Extensions‖ ->―Phone Provisioning‖ ->―Add Phone‖. Figure E-3 Add a phone 2. Fill in the phone detail message on the pop-up windows.
  • Page 180 MyPBX Standard V6/V7 Administrator's Guide Figure E-4 Yealink T28 phone provisioning setting Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enabled, so you can skip this step to step 5.
  • Page 181 MyPBX Standard V6/V7 Administrator's Guide Figure E-5 Enable DHCP on IP phone Step5. Finish. www.yeastar.com Page 181...

  • Page 182: Appendix F How Do I Configure Distinctive Ring Tones

    MyPBX Standard V6/V7 Administrator's Guide APPENDIX F How Do I Configure Distinctive Ring Tones Step1: On your IP phone, navigate to the Phone settings Web configuration page and find the Distinctive Ring Tone section. For each custom ring tone, enter the Internal Ringer Text (can be digits or text) to trigger the ring tone.
  • Page 183 MyPBX Standard V6/V7 Administrator's Guide Figure F-2 Enable ―Distinctive Ring‖ in inbound route Step3. Finish. www.yeastar.com Page 183...

  • Page 184: Appendix G How To Use Email To Sms

    MyPBX Standard V6/V7 Administrator's Guide APPENDIX G How to Use Email to How to use Email to SMS You need to send an email to the specified email address (set in Email Settings. In this case, it is lears@yeastar.com).The content of this email will be sent to the number you want as a message.
  • Page 185 MyPBX Standard V6/V7 Administrator's Guide Figure G-2 3. Send message with PIN code and default GSM port. Format: 500:pincodenumber-phonenumber If the subject is "500:987-12345678", the text of this email (―Welcome to Yeastar!‖) will be sent to number "12345678" through the first available GSM trunk ("987"...

  • Page 186: Appendix H How To Use Did

    MyPBX Standard V6/V7 Administrator's Guide APPENDIX H How to Use DID Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a feature offered by telephone companies for use with their customers' private branch exchange (PBX) systems. In DID service the...
  • Page 187 MyPBX Standard V6/V7 Administrator's Guide [12345-9]: Any digit in the brackets (in this example, 1, 2, 3, 4, 5, 6, 7, 8, 9) The ―.‖ Character will match any remaining digits. For example, ―9011.‖ will match any phone number that starts with ―9011‖, excluding ―9011‖ itself.
  • Page 188 MyPBX Standard V6/V7 Administrator's Guide Figure H-2 Example 2: Step1: You set the DID number (6001-6099 in this example). Step2: You set the Extension (6001-6099 in this example). The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099 (number 6001 to extension 6001, number 6002 to extension 6002).
  • Page 189 MyPBX Standard V6/V7 Administrator's Guide Figure H-3 www.yeastar.com Page 189...

  • Page 190: Appendix I How To Use Blf Key To Choose The Pstn Line

    MyPBX Standard V6/V7 Administrator's Guide APPENDIX I How to Use BLF Key to Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone. Follow the steps to do the configuration with your Yealink phone.

  • Page 191: Appendix J How To Use Tls In Mypbx

    MyPBX Standard V6/V7 Administrator's Guide APPENDIX J How to Use TLS in MyPBX J.1 How to register IP phones to MyPBX via TLS MyPBX is working as a SIP server, IP phones register to MyPBX as extensions via TLS. 1. Enable TLS in MyPBX‟s web interface Click ―PBXSIP settingsGeneral‖...
  • Page 192 MyPBX Standard V6/V7 Administrator's Guide Set this parameter as ―No‖, then common name must be the same with IP or domain name. · TLS Client Method When using MyPBX as a TLS client, specify the protocol for outbound TLS connections. You can select it as tlsv1, sslv2 or sslv3.
  • Page 193 MyPBX Standard V6/V7 Administrator's Guide You can find the files inside the package like these: Figure J-3 Ca.bat: Make the CA.crt for IP phone and MyPBX Client.bat: make the ―client.pem‖, it‘s the ―IP phone‘s server certificate‖. Server.bat: make the ―asterisk.pem‖, it‘s the ―MyPBX‘s server certificate‖.
  • Page 194 MyPBX Standard V6/V7 Administrator's Guide Figure J-4 Just follow the guide to input the information of MyPBX step by step. In this example, MyPBX‘s IP address is 192.168.4.142. www.yeastar.com Page 194...
  • Page 195 MyPBX Standard V6/V7 Administrator's Guide Figure J-5 www.yeastar.com Page 195...
  • Page 196 MyPBX Standard V6/V7 Administrator's Guide Figure J-6 This ca.crt is the same as the one in folder /TLS_CA_Tool/ca/trusted/. Figure J-7 www.yeastar.com Page 196...
  • Page 197 MyPBX Standard V6/V7 Administrator's Guide MyPBX‘s CA: CA.crt is generated successfully. Step2 Prepare “asterisk.pem”, “MyPBX‟s server certificate” We need the CA.crt and CA.key to make the server certificate. Double click ―server.bat‖. Figure J-8 www.yeastar.com Page 197...
  • Page 198 MyPBX Standard V6/V7 Administrator's Guide Follow the guide to input information step by step, and make sure the information you have input matches the one you have input in Step1. Figure J-9 www.yeastar.com Page 198...
  • Page 199 MyPBX Standard V6/V7 Administrator's Guide Check the whole information then input ―y‖ to continue. When done, you can find the asterisk.pem as the following picture shows. Figure J-10 asterisk.pem, the ―MyPBX‘s server certificate‖ is generated successfully. Note: We can copy the asterisk.pem, ca.crt to another folder before making the IP phone‘s certificate.
  • Page 200 MyPBX Standard V6/V7 Administrator's Guide Figure J-11 Step3. Prepare the IP phone‟s certificate, ca.crt Double click ―ca.bat‖, input the information of IP phone step by step. www.yeastar.com Page 200...
  • Page 201 MyPBX Standard V6/V7 Administrator's Guide Figure J-12 In this example, the IP phone‘s IP address is 192.168.4.71. Figure J-13 www.yeastar.com Page 201...
  • Page 202 MyPBX Standard V6/V7 Administrator's Guide When done, we can find the ca.crt in this folder. Figure J-14 The ca.crt in folder /TLS_CA_Tool/ca/trusted is the same as the above one. www.yeastar.com Page 202...
  • Page 203 MyPBX Standard V6/V7 Administrator's Guide Figure J-15 The IP phone‘s certificate is finished. Note: If you have got your own CA for IP phone, you can rename it to CA.crt and copy it to folder ―/TLS_CA_Tool/ca/trusted‖ before making the ―client.pem‖.
  • Page 204 MyPBX Standard V6/V7 Administrator's Guide Figure J-17 www.yeastar.com Page 204...
  • Page 205 MyPBX Standard V6/V7 Administrator's Guide Confirm all the information we input before clicking ―y‖ to finish this guide. Figure J-18 The ―IP phone‘s server certificate‖ is ready. Note: We can copy the client.pem, ca.crt to another folder before uploading. www.yeastar.com...
  • Page 206 MyPBX Standard V6/V7 Administrator's Guide Figure J-19 All the certificates are prepared. 3. Upload certificates 3.1 Upload IP phone‟s certificates In this example, IP phone‘s model is Yealink T28. Step1. Upload “IP phone‟s server certificate” (client.pem). Click ―SecurityServer Certificates‖ to upload client.pem www.yeastar.com...
  • Page 207 MyPBX Standard V6/V7 Administrator's Guide Figure J-20 Click ―Choose File‖ and upload IP phone‘s server certificate. IP phone will reboot by itself when uploaded successfully to take effect. Figure J-21 When IP phone boots up again, we can check the certificate status.
  • Page 208 MyPBX Standard V6/V7 Administrator's Guide Figure J-23 Figure J-24 When done, we can check the content of CA.crt like the picture shown below. www.yeastar.com Page 208...
  • Page 209 MyPBX Standard V6/V7 Administrator's Guide Figure J-25 The certificates in IP phone side are well uploaded. 3.2 Upload MyPBX‟s certificates In this example, the model of MyPBX is MyPBX U200 (firmware version: 15.18.0.22) Step1. Upload MyPBX‘s server certificate (asterisk.pem) Click ―PBX->Advanced Settings->Certificates‖, then click ―Upload Certificates‖, choose ―PBX Certificates‖...
  • Page 210 MyPBX Standard V6/V7 Administrator's Guide Click Save to upload, you will need to reboot MyPBX to take effect. Figure J-27 Click ―Reboot Now‖ to reboot MypBX. When done, we can move to Step 2. Figure J-28 Step2. Upload the trusted certificate.
  • Page 211 MyPBX Standard V6/V7 Administrator's Guide Figure J-29 Click ―Save‖ to upload, then click ―Apply Changes‖. Figure J-30 The certificates in MyPBX side are well uploaded. 4 Register IP phone to MyPBX via TLS Before registering IP phone to MyPBX, we need to create a SIP extension in MyPBX side in advance, or edit the existing one.
  • Page 212 MyPBX Standard V6/V7 Administrator's Guide Figure J-31 www.yeastar.com Page 212...
  • Page 213 MyPBX Standard V6/V7 Administrator's Guide Open IP phone‘s configuration page, input the registry information of extension 303. Figure J-32 Click ―Confirm‖ to apply the changes, then extension 303 is registered via TLS. We can also check the status in ―Extension Status‖ page of MyPBX.

  • Page 214: How To Register Sip Trunk To Voip Provider Via Tls

    MyPBX Standard V6/V7 Administrator's Guide Figure J-34 J.2 How to register SIP trunk to VoIP provider via TLS If you have got the SIP trunk from provider that is using TLS, we can configure it in MyPBX and choose TLS within the trunk, here are two examples for you.
  • Page 215 MyPBX Standard V6/V7 Administrator's Guide Figure J-35 Service provider trunk (P-P). www.yeastar.com Page 215...
  • Page 216 MyPBX Standard V6/V7 Administrator's Guide Figure J-36 If you have got problem when registering to provider via TLS, you can also run a packet trace in ―System Log‖ page using ―Packet Capture Tool‖, then send it to provider or us to analyze.

  • Page 217: Appendix K How To Use Ldap

    MyPBX Standard V6/V7 Administrator's Guide APPENDIX K How to use LDAP LDAP stands for Lightweight Directory Access Protocol which is a client-server protocol for accessing a directory service. Normally, it is used as a phone book on MyPBX so that you can search a key word from your IP phone.
  • Page 218 MyPBX Standard V6/V7 Administrator's Guide Figure K-2 First fill the fields as the configuration as below: LDAP Name Filter: (|(cn=%)(sn=%)) LDAP Number Filter: (|(telephoneNumber=%)(homePhone=%)(mobile=%)) Server Address: 192.168.5.142 /the IP of MyPBX/ Port: Base: dc= yeastar,dc=cn User Name: cn=admin,dc=yeastar,dc=com Password: ****** /the password you have set on MyPBX/ Max.Hits:...
  • Page 219 MyPBX Standard V6/V7 Administrator's Guide Figure K-3 If you enable the ―LDAP Lookup for PreDial/Dial‖, you can use LDAP feature either in PreDial/Dial page or by pressing DSS Key. <Finish> www.yeastar.com Page 219...

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