Audyssey MultEQ Pro User Manual
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Audyssey MultEQ Pro User Manual

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Audyssey MultEQ Pro User Guide
User Guide v4.0
© 2014 Audyssey Laboratories, Inc. All rights reserved.

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Summary of Contents for Audyssey MultEQ Pro

  • Page 1 Audyssey MultEQ Pro User Guide User Guide v4.0 © 2014 Audyssey Laboratories, Inc. All rights reserved.

  • Page 2: Table Of Contents

    Installing MultEQ Pro ......................5 Uninstalling MultEQ Pro ......................5 Viewing the Setup Guide ......................5 Adding a Microphone File to MultEQ Pro ................5 MultEQ Pro 3.6 & MultEQ Pro 4.0 ..................5 USB to RS232 Driver Installation .................... 6 Calibration Setup ........................
  • Page 3 • Dynamic Volume Preset....................35 • Audyssey Demonstration ....................35 Calibration Complete ......................36 Calibration Wrap-up ........................36 Appendix ...........................37 Register on the Audyssey Installer Website ................37 Audyssey Registered Installer ....................37 Installer-Ready Product Features ..................39 Audyssey Laboratories.......................39 Denon Electronics ......................40 Integra ..........................42 NAD ...........................43...
  • Page 4 Error Messages ........................46 Device Not Connected Error ....................46 Input Signal Too Low ......................46 USB Connection Failure (Connection Time Out) ..............46 Polarity Errors ........................47 Disconnect Microphone ......................47 Technical Support .........................48 Warranties ..........................48 Audyssey Installer Kit ......................48 Trademarks ..........................48 © 2014 Audyssey Laboratories, Inc.

  • Page 5: Introduction

    Register on the Audyssey Installer Website to get the latest software and documentation. See the appendix, Register on the Audyssey Installer Website (Page 37). • Install the MultEQ Pro software on the computer to be used for calibration before going to the job. See Software Installation and Configuration (Page 4). •...

  • Page 6: The Audyssey Installer Kit

    The Audyssey Installer Kit Kit Components MultEQ Pro Application CD and Setup Guide The MultEQ Pro Application and User Guide may be found on the enclosed CD. A printed Setup Guide is included in the Installer Kit. Calibrated Microphone and Microphone Stand Each microphone is calibrated by Audyssey and comes with a custom calibration curve that matches the microphone to a high-precision ¼”...

  • Page 7: Previous Installer Kits

    Items from previous versions of the Audyssey Installer Kit, such as the Audyssey MM01 Professional Calibration Microphone, can still be used for calibration with newer versions of MultEQ Pro as long as the microphone calibration file is copied into the new MultEQ Pro installation folder.

  • Page 8: Software Installation And Configuration

    Windows operating system. The .NET Framework 4.5 installation program can be launched by clicking the link on the MultEQ Pro Main Setup screen. This option is not displayed if the setup program detects that .NET Framework 4.5 or later is already installed.

  • Page 9: Installing Multeq Pro

    Repeat the MultEQ Pro installation for each laptop to be used for installations. Uninstalling MultEQ Pro A dialog with a progress bar will appear as the MultEQ Pro application is uninstalled. The dialog will disappear once the uninstallation is complete. Viewing the Setup Guide An electronic version of the MultEQ Pro Setup Guide is available to view at any time during the setup.

  • Page 10: Usb To Rs232 Driver Installation

    “Install this driver software anyway” (Figure 9). Figure 7 - Insert the MultEQ Pro Once the installation is complete, MultEQ Pro may be used with the USB Setup Disc to RS232 adapter. It is only necessary to perform this procedure once on each PC.

  • Page 11: Calibration Setup

    Calibration Setup This section describes how to set up the equipment to perform a calibration. Connecting the Installer Kit Components Connect a mini-XLR cable to the microphone. Place the microphone stand upright and extend the boom arm. Attach the microphone holder to the end of the boom arm.

  • Page 12: Preparation Of Audio Equipment

    Set the Amp Assign, Pre-out Assign, XLR Out Polarity and Subwoofer Configuration in the receiver or preamplifier menus as necessary. This must be done before calibration start; speakers disabled in the Amp Assign will not show in MultEQ Pro. If these settings are changed...

  • Page 13: Subwoofer Configuration

    MultEQ Pro calibration, MultEQ XT cannot be enabled and the calibration will have to be performed again with the new settings. Subwoofer Configuration Configure the input of each subwoofer to disable or bypass any low-pass filter present. This might be accomplished with a switch or by using a different input (sometimes labeled “LFE”...

  • Page 14: Performing The Calibration

    Performing the Calibration Overview and Screen Sequence The MultEQ Pro application consists of a series of screens leading the user through the calibration process. Product Selection Job Information Options Zone Configuration Room Dimensions Equipment Info Measurement Detection Results Target Sound Options Save Results A The MultEQ Pro version number is listed at the top right of the screen.

  • Page 15: Welcome

    Welcome The Welcome screen is displayed upon starting the MultEQ Pro application. Click the “►” button to continue.

  • Page 16: Product Selection

    Product Selection 1. Choose the product being calibrated from the list of Installer-Ready Products. Make sure the communication cable (USB, RS232 or Ethernet) is connected and press the “►” button. 2. Products that require additional connection information will display one or more dialogs prompting the user to enter the required information or select a configuration.

  • Page 17: Licenses And License Keys

    MAC address and model number of the product are used instead of the serial number. In all cases, the Serial Number entered on the Audyssey Installer Website must match exactly the Device Serial field shown in this dialog.

  • Page 18: Job Information

    Job Information Fill in the “Customer or Job Name” field. This information will help identify calibration results uploaded to the Audyssey Installer Website. Enter your name in the “Technician’s Name” field.

  • Page 19: Options

    From the “Microphone” list, select the serial number that matches the microphone to be used for the calibration (Figure 11). See Adding a Microphone File to MultEQ Pro (Page 5) for instructions on installing additional microphone calibration files. In MultEQ Pro 4 click the ‘Add…’ button to add a microphone.
  • Page 20 Zone Configuration Some Audyssey Installer-Ready Products allow calibration of channels in different zones, while others only allow calibration of the channels in the main zone (Figure 12). Zone Configuration options will be displayed according to the capabilities of the Product.
  • Page 21 Selecting “None” for a channel will clear that channel’s calibration. Note: Using Audyssey DSX™ requires that Height and/or Wide channels be selected. Figure 12 shows a compatible selection.

  • Page 22: Room Dimensions

    Audyssey target curve later. See Target Sound Options (Page 28). The information entered at this screen will be included with the calibration results uploaded to the Audyssey Installer Website, but it will not affect the filters created by MultEQ Pro.

  • Page 23: Equipment Info

    Equipment Info Enter information about the customer’s audio equipment. The information entered at this screen will be stored on the Audyssey Installer Website account but will not affect the filters created by MultEQ Pro.

  • Page 24: Subwoofer Level Matching

    Subwoofer Level Matching Some Audyssey Installer-Ready Products support a level-matching tool for setting subwoofer levels. The Subwoofer Level Matching tool makes sure that trims are always within the available range of the AVR or preamplifier. 1. Place the microphone at the main listening position with its tip pointed directly at the ceiling.
  • Page 25 3. Adjust the level control on the subwoofer amplifier until the reading indicates 75 dB ± 3 dB. If applicable, use the “Reset” button as described above. 4. Click the “Next” button to begin testing the next subwoofer. If two or more subwoofers are connected, repeat the level adjustment procedure for each subwoofer.

  • Page 26: Measurement

    Measurement Before taking measurements, review the procedure for Calibration Setup (Page 7). Measuring the First Position 1. Position the microphone in the primary seating position at ear height of a seated listener. If there is no single primary seating position, choose a location in the center of the primary seating area.

  • Page 27: Measuring Subsequent Positions

    2. Point the microphone tip directly at the ceiling using a tripod. Do not hold the microphone in your hand during measurements as this will produce inaccurate results. 3. Connect the microphone preamplifer’s output (LINE OUT) to the microphone input of the product being calibrated.

  • Page 28: Tips For Taking Measurements

    Measure at least 8 positions. Taking measurements in more positions increases the data that MultEQ Pro can use to calculate the equalization filters. This improvement comes with diminishing returns. Measuring more than 8 or 10 positions in a small room rarely improves the quality of the calibration.

  • Page 29: More Measurement Features

    Be sure to enter the same Zone Configuration settings that were used when creating the measurement file that is to be loaded. MultEQ Pro will provide a warning message if these settings do not match. Continuing with a mismatched zone may result in incorrect...

  • Page 30: Detection Results

    Detection Results If calibrating an Audyssey Product (e.g. Sound Equalizer), enter the distance, trim and selected crossover value for each channel into the preamplifier. MultEQ Pro transfers these values to all other products automatically. The Detection Results Screen displays the following values calculated from the measured data.
  • Page 31 40 Hz. Even in this case, bass management may be a good idea for the following reasons. o Audyssey ALFC technology provides higher resolution correction filters on the subwoofer channel than is possible for satellite speakers. o Subwoofers usually can produce content below even a very capable full-range speaker.

  • Page 32: Target Sound Options

    Target Sound Options 1. Choose a Target Curve to be used in computing the MultEQ XT Filters a. Flat – A Flat target curve should be used only in very small rooms, where the listener is situated very close to the speakers. It is also appropriate in a THX system where re-equalization is applied b.
  • Page 33 3. Customize the target curve – Press the “Design” button to launch the Target Curve Designer feature. 4. Proceed to the next screen. Correction filters will be calculated automatically. In some systems, MultEQ Pro calculates two sets of MultEQ XT filters that are transferred to the product. •...

  • Page 34: Target Curve Designer And Target Curve Editor

    • Save – Use the “Save” button to choose a filename and location for the target curve modifier. The default save location is the “My Documents\Audyssey\Measurements” folder. • Select Channels – Use the radio buttons to the right of the file names to select the channels to which each target curve modifier is applied.

  • Page 35: Using The Target Curve Editor

    A graph of the audible frequency spectrum is displayed, with the target curve modifier plotted in blue. The Audyssey base target curve that was selected on the Target Sound Options screen is displayed in the background so that the customized target curve can be viewed as the modifier is edited.
  • Page 36 Valid Range for placing Grips Figure 14 - Valid Gain Range Move grips by dragging or editing values. To move a grip with the mouse, place the mouse pointer over it. Press and hold the left mouse button, then move the mouse to guide the cursor to the new location.

  • Page 37: Save Results

    File menu and select Page Setup. Enter “0” for all four margins. The browser will automatically adjust margins to their minimum values. By uploading the calibration results to the Audyssey Installer Website, the certificate will be available for viewing and printing at any time (see Create Customer Certificate, Page 37).

  • Page 38: Audyssey Demonstration

    Dynamic EQ Reference Level Offset Audyssey Dynamic EQ uses the standard film mixing level as its reference. However, due to the lack of standardization outside the film industry, the reference level for other types of content may not match that of film content. In order to adjust Dynamic EQ for other reference levels, Dynamic EQ supports a Reference Level Offset of 5 dB, 10 dB and 15 dB.

  • Page 39: Audyssey Settings

    Audyssey Settings Figure 16 - Audyssey Settings The “Audyssey Settings” screen is displayed if the product supports configuration of Dynamic Volume presets or of Audyssey DSX. • Dynamic Volume Preset - Use the sliders to adjust the range of Dynamic Volume compensation for each of the preset values.

  • Page 40: Calibration Complete

    Let the customer know that the addition or removal of furniture, acoustic treatments or speakers necessitates recalibration. 3. Upload the calibration results to the Audyssey Installer web site. This allows viewing and printing the customer certificate, equipment and calibration parameters at a later date.

  • Page 41: Appendix

    Upload MultEQ Pro calibration results to generate a Customer Certificate. Certificates can be printed using instructions provided on the site. View Customer Certificates View archived MultEQ Pro calibration results by clicking the View Customer Certificate link next to the name assigned to each job (see Job Information, page 14). Purchase/Activate MultEQ Pro Licenses Purchase and manage your MultEQ Pro Licenses and License Keys.
  • Page 42 Change account settings such as Username, Password, Company Name, Address, etc. Contact /Tech Support Contact Audyssey with questions or comments. Downloads Download Audyssey support materials. Privacy Audyssey does not sell, license or rent personal information entered on the Installer Website. Sign Out Sign out of the Audyssey Installer Website.

  • Page 43: Installer-Ready Product Features

    ALFC • Subwoofer Level Matching Tel: (213) 625-4300 x0 • Zones (up to two) • Transfer Filters temporarily Fax: (213) 625-4383 E-mail: techsupport@audyssey.com Notes For the Subwoofer Equalizer, consult the product-specific manual, “Audyssey MultEQ Pro User Guide for Sub Equalizer”...

  • Page 44: Denon Electronics

    Product Supported Features Technical Support • AVR-5805 Denon Electronics MultEQ XT • Denon Electronics provides free AVR-xx08CI MultEQ XT • technical support to Audyssey ALFC • installers. Dynamic EQ • Dynamic Volume (with paid upgrade) • AVR-xx10CI MultEQ XT •...
  • Page 45 • Edition ALFC AVP-A1HDCI • Dynamic EQ Edition • Dynamic Volume (with free AVC-A1HDCI firmware upgrade) Edition • AUDYSSEY DSX – no software control • AVR-3313CI MultEQ XT • AVR-2313CI(No ALFC • DSX) Dynamic EQ (w/ reference level) • Dynamic Volume (w/ preset controls) •...

  • Page 46: Integra

    • DTR-70.1 Dynamic EQ installers. Technical support DTR-80.2 • Dynamic Volume by phone is available from DHC-80.2 • AUDYSSEY DSX – See 9:00 A.M. to 5:00 P.M. DTR-70.2 notes below (Eastern Standard Time). • DTR-9.9 MultEQ XT • DTX-9.9 ALFC Integra Customer Support •...

  • Page 47: Nad

    TX-NR5010 (EU Only) River, New Jersey 07458 Dynamic Volume TX-NR3010 (EU Only) • AUDYSSEY DSX Onkyo provides free technical • TX-NR906 MultEQ XT support to Audyssey • TX-NA906 ALFC installers. Technical support • TX-NA906X Dynamic EQ by phone is available from PR-SC886 •...

  • Page 48: Marantz

    • Mahwah, New Jersey 07430 Dynamic EQ • Dynamic Volume Marantz provides free • AVR-SR6006 MultEQ XT technical support to Audyssey AVR-SR6007 (No A-DSX) • ALFC installers. Technical support AVR-SR7007 • Dynamic EQ (w/ reference by phone is available from...

  • Page 49: Audyssey Recommended Demos

    Audyssey Recommended Demos Open Range Scene 7: “A Storm is Brewin’” MultEQ Instructions: This scene illustrates the improved timbre matching of speakers and the overall improvement in envelopment. Start with MultEQ Enabled, then listen approximately one minute into this scene until the first thunderclap and the intensifying rainfall.

  • Page 50: Error Messages

    Note: 2 Way Remote setting can cause USB Connection Timeout When MultEQ Pro is connected using the RS232 to USB cable, 2 Way remote should be set to “Not Used” in the Denon receiver front panel menu. If it is set to “Used,” a connection time out error will result and calibration will not begin.

  • Page 51: Polarity Errors

    Connect again with MultEQ Pro. Polarity Errors In the case of polarity errors it is acceptable to continue with the MultEQ Pro application by clicking “No.” However, it is highly recommended that the validity of each warning be checked before continuing.

  • Page 52: Technical Support

    Warranties Audyssey Installer Kit Audyssey Laboratories warrants that all the accessories in each Audyssey Installer Kit are free from defects in workmanship and materials and will perform in accordance with their published specifications for a period of one year from the date of purchase. Any necessary adjustments or repairs will be provided at no cost to the purchaser.

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