Audyssey MultEQ Pro User Manual
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Audyssey MultEQ Pro User Manual

For the denon avp-a1hdci, avr-5308ci, avr-4308ci, and avr-3808ci
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Audyssey MultEQ Pro
User Guide
for the Denon AVP-A1HDCI, AVR-5308CI, AVR-4308CI,
and AVR-3808CI
AVR-4308CI
Audyssey Laboratories, Inc, 350 South Figueroa Street, Suite 233, Los Angeles, CA 90071
www.audyssey.com

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  • Page 1 Audyssey MultEQ Pro User Guide for the Denon AVP-A1HDCI, AVR-5308CI, AVR-4308CI, and AVR-3808CI AVR-4308CI Audyssey Laboratories, Inc, 350 South Figueroa Street, Suite 233, Los Angeles, CA 90071 www.audyssey.com...

  • Page 3: Table Of Contents

    Important Safety Precautions ........................2 The Audyssey Installer Kit ..................... 2 Setup Before Customer Installation ................4 Installing MultEQ Pro - Main Setup ......................4 Installing Microsoft .NET Framework 2.0 ....................4 Installing MultEQ Pro ........................... 4 Uninstalling MultEQ Pro ..........................5 Viewing the Setup Guide ..........................
  • Page 4 Dynamic EQ On/Off Demo ........................33 Changing the MultEQ XT Filters ......................33 View Results – The Customer Certificate ....................34 Upload the MultEQ Pro Results ......................34 Dynamic Volume Preset Configuration ..................... 35 Appendix ........................36 Audyssey Recommended Demos ......................36 Error Messages ............................

  • Page 5: Introduction

    Audyssey Installer-Ready products greatly benefit from professional calibration using the MultEQ Pro PC application and the Audyssey Installer Kit. Installers bring the Installer Kit and a laptop to an installation site, run the MultEQ Pro application, perform measurements, and transfer MultEQ XT filters from the laptop to the Audyssey Installer-Ready device.

  • Page 6: Important Safety Precautions

    Denon front panel “V.AUX” left channel • audio input until instructed. Doing so before you complete the Product Selection screen as part of the MultEQ Pro application (see Product Selection, page 18) will cause microphone feedback at levels that could damage the speakers...
  • Page 7 Calibrated Preamplifier, is included in the correction curve, ensuring that Warning: Only use the supplied Audyssey the trims reported by MultEQ Pro Calibrated Preamplifier. Do not use any will result in reference SPL playback other microphone preamplifier. level.

  • Page 8: Setup Before Customer Installation

    MultEQ Pro software. The Microsoft .NET Framework is a software component that can be added to the Microsoft Windows operating system. The .NET 2.0 installation can be found on the MultEQ Pro CD. After inserting the CD into your laptop, the ‘autorun’ function should launch the MultEQ Pro Main Setup Window (see next page).

  • Page 9: Uninstalling Multeq Pro

    Kit. Insert the MultEQ Pro setup disc In MultEQ Pro 3.0, and later, the driver to allow you to use the RS232 connector is located on the MultEQ Pro Installation disc. Microsoft XP or Vista will prompt you if needed to locate the driver. See Found New Hardware image.

  • Page 10: Register On The Audyssey Installer Website

    Register on the Audyssey Installer Website Before installing Audyssey products at a customer’s home, be sure to visit the Audyssey Installer Website (A) at www.audyssey.com/InstallerWeb to register your personal account. You must register on the Audyssey Installer Website in order to: Purchase and activate product licenses •...
  • Page 11 Password, click the Register button and follow the instructions. Upon completion of the registration process, you’ll be taken back to the Sign In page. To register, you must already be an Audyssey installer with an Audyssey Installer Kit. Each Installer Kit has an assigned 5-digit serial number, located in three places: lower right corner of the outer box the Installer Kit is shipped 2.

  • Page 12: Audyssey Registered Installer

    View Customer Certificates View archived MultEQ Pro calibration results by clicking the View Customer Certificate link next to the name assigned to each job (see Job Information, page 20). Purchase/Activate MultEQ Pro Licenses Purchase and manage your MultEQ Pro Licenses and License Keys.

  • Page 13: Purchasing And Activating Multeq Pro Licenses

    Sound Equalizer installations do not require a license key. Step 1 allows you to purchase a MultEQ Pro license. Step 2 assigns this license to the specific serial or MAC number of the product you are calibrating, and creates the license key for you to use at your customer installation.
  • Page 14 4. Enter your full name, credit card information and billing information. Click Continue. 5. Review your purchase and billing information, then click Complete Order. It may take a few moments for your order to be processed. Don’t close the window, or click the browser’s “Back” button. 6.
  • Page 15 Activating a purchased license will generate a license key. These keys are tied to each unique Installer-Ready product, and must be input every time a MultEQ Pro calibration is performed on that product. License keys have unlimited use and do not require you to repurchase if you recalibrate.
  • Page 16 1. Depending on the manufacturer, you must enter the serial number or MAC address for the unit. If you do not enter the correct number, an incorrect license key will be generated. Serial numbers and MAC addresses are case sensitive, and be careful not to enter extra spaces.
  • Page 17 “Activate MultEQ Pro Licenses” table. Note: You will be required to input this license key during each Audyssey MultEQ Pro calibration you perform on that particular receiver. There are a few different ways to keep track of your license keys: Click Print Table to print them out.

  • Page 18: Setup At Customer Installation Site

    LINE IN and the other is used to connect the microphone preamp’s LINE OUT to the Audyssey Installer-Ready device. Additional mini-XLR cables may be purchased separately and connected together for a longer- length connection.
  • Page 19 Do not connect the Mini-XLR to RCA Adapter (E) to the Denon front panel “V.AUX” left channel audio input yet. Doing so before completing the Product Selection screen of the MultEQ Pro application (page 18) will cause microphone feedback at levels that could damage the...

  • Page 20: Other Configurations

    Other Configurations Defeating the lowpass filter in the subwoofer The MultEQ Pro application is responsible for measuring the room response and ensures that the computing the complex equalization filters for the room. MultEQ Pro software has the best possible Before the MultEQ Pro Calibration...

  • Page 21: The Multeq Pro Application

    Target Sound Options Save Results The MultEQ Pro version number is listed at the top right of the screen (A) The current screen is highlighted in bold within the list (B). Move forward and backwards through the application’s screens by clicking the back (◄) and forward (►) buttons on each screen (C).

  • Page 22: Welcome

    MultEQ Pro supports Product Selection products from various manufacturers. The Choose the Denon device you are calibrating from the list of Audyssey Installer- MultEQ Pro application Ready products and press the ► button. screens that follow are common to most Audyssey Installer- Ready products.

  • Page 23: Select The Com Port

    If there are no COM ports listed, please make sure the correct drivers are installed for the RS232 connector. Select the COM port of the laptop or PC connected to the Audyssey Installer-Ready device. A drop down window shows the available COM ports.

  • Page 24: Job Information

    Enter your name in the Technician’s Name field calibration results on the Audyssey Installer Website (page 4). Calibration results and customer certificates are listed on the Audyssey Installer Website by the customer or job name entered at the Job Information screen. Options...

  • Page 25: Zone Configuration

    Note If desired, manually calculate and write down the volume of the room (Area x Height) to help select an Audyssey target curve later. See Target Sound Options, page 28). The information entered at this screen may be stored on the Audyssey Installer Website account and will not affect filters created or saved to the Audyssey Installer-Ready device.

  • Page 26: Equipment Info

    The information entered at this screen is stored on the Audyssey Installer Website Why is it important to account (see page 8) and will not affect filters created or saved to the Audyssey have spectrally matched Installer-Ready device.

  • Page 27: Measurement

    Before Measurements Review the following guidelines: Some subwoofers have a standby mode. Be sure to turn this function off before measuring (see Before the MultEQ Pro Calibration, page 16) Position the microphone at ear height of a seated listener with the microphone tip pointed directly at the ceiling using a tripod.

  • Page 28: Position 1 Measurement

    Detection Results, page 27) frequency and time response at that Press the Measure button. The Audyssey test signal will play a series of ten particular position. But chirps through each channel. The text under the status bar indicates which Position 1 also detects channel is currently being measured.

  • Page 29: Additional Position Measurements

    Audyssey MultEQ Pro measures the absolute polarity of each individual driving the room from a loudspeaker. If any of the speakers are wired out of polarity, the application different location.

  • Page 30: Save And Load Measurements

    Be sure to enter the same Zone Configuration settings as used in creating the measurement file you are about to load. Otherwise, the final results will be inaccurate. MultEQ Pro will provide a warning message if these settings do not match.

  • Page 31: Detection Results

    Denon receiver. actually play in the room. The Audyssey filter calculation is optimized based on your selected crossover frequency setting in the “Crossover” drop-down menus. The “Large” setting should only be used if there is no subwoofer detected or if the...

  • Page 32: Target Sound Options

    Target Sound Options Target Sound Options Once the room Choose which Audyssey target curve you want to use by selecting from the Target measurements are Sound Options menu. completed, MultEQ Pro calculates an equalization filter for each loudspeaker channel including the subwoofer.

  • Page 33: Target Curve Designer & Target Curve Editor

    Target Curve Designer & Target Curve Editor Channels Edits Grips Cursor Location The Target Curve Designer is launched by pressing the Design button of the Target Sound Options screen (page 28). Be sure to click the radio button of the target curve selection you want to edit, as that is the target curve you will see when editing.

  • Page 34: Using The Target Curve Editor

    Using the Target Curve Editor A new window is launched called the Target Curve Editor that shows the selected target curve from the Target Sound Options screen. In this image, the High Frequency Roll Off 1 target curve is shown without Midrange Compensation selected (see Target Sound Options, page 28).
  • Page 35 Once a grip has been placed, it can be moved by left clicking and holding the mouse button while dragging with your cursor. The grip may be moved in any direction. This edit immediately affects the blue and red lines. Grips cannot be moves outside of the valid range shown on page 39, and cannot be placed too close to another grip.
  • Page 36 (alongside the latest accepted Edit) to save this edit as a .csv file. The Save As window launches. The save location defaults to the “My Documents\Audyssey\Measurements” folder of your computer but may be saved to the location of your choosing as shown above. It is advisable to change the name of the file so that you will remember the purpose of your edit.

  • Page 37: Save Results

    From the responses in each After permanently saving the MultEQ XT filters, pressing the ► button will cluster, we create a display a message indicating the customer’s device is now MultEQ Pro representative response calibrated. and from the group of representative responses we create a “master”...

  • Page 38: View Results - The Customer Certificate

    36 for MultEQ XT demonstration to Upload the MultEQ Pro Results customers. After the installation is complete, upload the MultEQ Pro calibration results to the The Customer Audyssey Installer Website. This allows for: Certificate Storing and printing customer certificates...

  • Page 39: Dynamic Volume Preset Configuration

    There are three presets available for Dynamic Volume and the MultEQ Pro software movies, flipping between allows you to customize each one beyond the fixed factory settings. television channels, or...

  • Page 40: Appendix

    Appendix Audyssey Recommended Demos Open Range Scene 7: “A Storm is Brewin’” MultEQ Instructions: This scene illustrates the improved timbre matching of speakers and the overall improvement in envelopment. Wait approximately one minute into this scene, until right after the first thunderclap when the rainfall intensifies. Leave MultEQ on for about 5-10 seconds.

  • Page 41: Error Messages

    Error Messages The error windows in this section may appear while using MultEQ Pro. Please contact Audyssey Technical Support if you request additional troubleshooting assistance (page 39). Device Not Connected Error This error message appears when MultEQ Pro does not detect a connection between the device and your laptop.

  • Page 42: Polarity Errors

    Polarity Errors You may continue with the MultEQ Pro application by clicking “No”, but it is highly recommended that you check the validity of each warning before continuing. Clicking “No” finishing the calibration and then later correcting for the problems listed in the window is not recommended.

  • Page 43: Technical Support

    Gregg Weinstein Tel: (760) 505-0147 Email: gweinstein@denonnj.com Audyssey Laboratories, Inc Audyssey provides free technical support to Audyssey installers. Technical support by phone is available from 9:00 A.M. to 5:00 P.M. (Pacific Standard Time). Audyssey Installer Technical Support Tel: (213) 625-4300 x101 Fax: (213) 625-4383 E-mail: techsupport@audyssey.com...
  • Page 44 Notes...

  • Page 45: Notes

    Notes User Guide version 3.0 (8/27/08)

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