Table of Contents
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Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Operating Instructions
Digital Cordless Answering System
Digital Cordless Phone
Model No.
KX-TGK310E
Model No.
KX-TGK320E
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Table of Contents
Related Manuals for Panasonic KX-TGK320E
Summary of Contents for Panasonic KX-TGK320E
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Page 1: Operating Instructions
Model No. KX-TGK310E Digital Cordless Answering System Model No. KX-TGK320E Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. -
Page 2: Table Of Contents
Table of Contents Introduction Greeting message ........37 Listening to messages .......38 Model composition ........3 Advanced new message alerting Accessory information ........3 features ............39 General information ........5 Remote operation ........40 Important Information Answering system settings ......41 For your safety ..........6 Useful Information Important safety instructions ......7 Voicemail service ........43 For best performance ........7... -
Page 3: Introduction
Rechargeable batteries Handset cover Interface box See page 3 for replacement battery information. PNLZ1003ZB: Black, PNLZ1003ZW: White Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number/Specifications Rechargeable Battery type: – Nickel metal hydride (Ni-MH) batteries –... -
Page 4: Other Information
We recommend using Panasonic rechargeable batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached. -
Page 5: General Information
R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. -
Page 6: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ property, read this section carefully before Operating safeguards using the product to ensure proper and safe R Unplug the product from power outlets... -
Page 7: Important Safety Instructions
R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other. -
Page 8: Other Information
Important Information should not be placed in rooms where the These symbols (A, B, C) on the products, temperature is less than 0 °C or greater packaging, and/or accompanying documents than 40 °C. Damp basements should also mean that used electrical and electronic be avoided. -
Page 9: Specifications
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx. -
Page 10: Getting Started
R Follow the directions on the display to set up the unit. Note: R Use only the supplied Panasonic AC adaptor PNLV226E. R Use only the supplied telephone line cord. Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333... -
Page 11: Note When Setting Up
We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. Note for battery installation R Use the supplied rechargeable batteries. -
Page 12: Controls
Getting Started Panasonic Ni-MH battery Handset performance (supplied batteries) Operation Operating time In continuous use 16 hours max. Not in use (standby) 200 hours max. Note: R Actual battery performance depends on usage and ambient environment. R When eco mode is set to “Eco Plus”, the base unit stops communicating with the handset while it is in standby mode. -
Page 13: Display Icons
Getting Started By pressing a soft key, you can select the Item Meaning feature shown directly above it on the R When displayed next to the display. battery icon: Answering (Example: MENU, OK, etc.) system is on. (page 37) Navigator key R When displayed with a Navigator keys functions as follows. -
Page 14: Turning The Power On/Off
Getting Started Icon Action Date and time Returns to the previous screen or outside call. MMENUN#101 Displays the menu. Enter the current date, month, and year. Makes a call. a MOKN Example: 12 July, 2015 Places a call on hold. 12 07 15 Allows you to edit phone Enter the current hour and minute. -
Page 15: Eco Mode Setting
Getting Started – “Eco Off” (default setting): Turns off eco Indicator Status mode. Flashing – There are new When this setting is selected, slowly messages. (page 38) are not displayed in the handset display. – There are missed calls. Note: (page 35) R If there is a handset that is not compatible To activate, setting of message indicator... -
Page 16: Making/Answering Calls
Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a Making calls PBX: 0 a MDN (Pause) Lift the handset and dial the phone number. Dial the phone number. a M R To correct a digit, press MCLEARN. -
Page 17: Call Share
Making/Answering Calls To return to the call, press MMUTEN. Press MOKN to exit. Note: Note: R MMUTEN is a soft key visible on the display R Depending on the condition and quality of during a call. your telephone line, this feature may emphasise existing line noise. -
Page 18: Intercom
Making/Answering Calls You can continue the conversation answered, but all other functions are disabled with the outside caller. while key lock is on. To turn key lock on, press MMENUN for about 3 seconds. R To turn key lock off, press M N for about Intercom 3 seconds. -
Page 19: Phonebook
Phonebook can identify who is calling (category ringer tone), if you have subscribed to Caller ID Phonebook service. You can add 120 names (16 characters max.) and phone numbers (24 digits max.) to the Changing category names/setting phonebook, and assign each phonebook entry category ringer tone to the desired category (page 19). -
Page 20: Speed Dial
Phonebook Edit the name if necessary. a MOKN Speed dial Edit the phone number if necessary. a MOKN You can assign 1 phone number to each of MbN: Select the desired category the dial keys (1 to 9) on the handset. (page 19). - Page 21 Phonebook MbN: “Yes” a MOKN a MOFFN Viewing an entry/Making a call Press and hold the desired speed dial key (1 to 9). To make a call, press M Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333...
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Page 22: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 23 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2-9 Rings #211 Number of Rings <5 Rings> Auto 1 Minute #305 Recording Time <3 Minutes> Greeting Only – #306 Remote Code Call Screening <On> #310 – – #327 Answer On – –...
- Page 24 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume <Ringtone 1> #161 – Ringtone Do Not Disturb #238 Mode <Off> – On/Off Do Not Disturb <23:00/06:00> #237 Mode – Start/End Do Not Disturb 30 sec.
- Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Nuisance Call Single Number – #217 Block Range of Numbers – Withheld #240 <Off> Speed Dial – – #261 – <Off> #725 *2, *10 Eco Mode Eco Plus *2, *10 – <Normal> #729 Security Enhanced *1, *2...
- Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code – #138 Repeater Mode <Off> Register Register Handset – #130 – #131 Cancel Register Select Base – <Auto> #137 – – #139 Cancel Base Language Display <English> #110 Main menu: “Key Finder” Sub-menu 1 Sub-menu 2 Settings Code...
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Page 27: Alarm
Programming KX-TGK320 series: page 3 If you program these settings using one of the handsets, you do not need to program the same item using another handset. This menu is not displayed when scrolling through the display menus. It is only available in direct command code. -
Page 28: Do Not Disturb Mode
Programming Important: Proceed with the operation according to your selection in step 3. R Make sure the unit’s date and time setting is correct (page 14). n Once: R If you have set the alarm, the alarm sounds Enter the desired date and month. a even if do not disturb mode is turned on. -
Page 29: Nuisance Call Block
Programming R To cancel the selected category: Enter the phone number (24 digits max.). MbN: Select the category. a Press R To erase a digit, press MCLEARN. MSELECTN again. “ ” disappears. MOKN a MOFFN MOKN a MOFFN Storing a range of numbers MMENUN#217 Nuisance call block MbN: “Range of Numbers”... -
Page 30: Baby Monitor
Programming order to use the baby monitor feature MbN: “Single Number” or “Range of (page 33). Numbers” a MOKN R If the unit is connected to a PBX system, MMENUN a MbN: “Erase All” a MOKN you cannot set the baby monitor. R During the monitoring mode, battery MbN: “Yes”... - Page 31 Programming MbN: “Phonebook” a MOKN Erasing an outside monitoring number MbN: Select the phonebook entry. a MOKN Press MMENUN on the handset being R “Baby Monitor” will be displayed. monitored. Note: MbN: “On/Off” a MOKN R If you edit a phonebook entry which is MbN: “On”...
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Page 32: Other Programming
Programming Note: R To cancel the selected handsets: MbN: Select the handset. a Press R The unit disconnects the call MSELECTN again. “ ” disappears. automatically after 2 minutes. MOKN MbN: Select a memory location. a MOKN Enter the phone number or area code to Other programming be restricted (8 digits max.). -
Page 33: Registering A Unit
Programming Handset: Registering a unit MOKN a Wait until “Base PIN” is displayed. a Enter the base unit PIN (default: “0000”). a MOKN Operating additional units R If you forget your PIN, see page 47. Additional handsets Selecting a base unit Up to 6 handsets can be registered to the When “Auto”... - Page 34 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 3. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
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Page 35: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 36 Caller ID Service Erasing all caller information MCN CID MERASEN a MbN: “Yes” a MOKN a MOFFN Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333...
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Page 37: Answering System
Answering System To turn off: Answering system MMENUN#328 MOFFN Available for: Note: KX-TGK320 series (page 3) R When the answering system is turned on, is displayed on the handset. The answering system can answer and record calls for you when you are unavailable to answer the phone. -
Page 38: Listening To Messages
Answering System message, your own recorded greeting Operation message is erased. 2 or MEN Skip message MMENUN#304 (during playback) MOKN a MOFFN Enter the “Settings” menu Play new messages Playing back the greeting Play all messages message Play greeting message MMENUN#303 Record greeting message Turn answering system on... -
Page 39: Advanced New Message Alerting Features
Answering System Turning on/off the new message alert Advanced new message setting alerting features MMENUN#338 MbN: “On/Off” a MOKN New message alert by a call MbN: Select the desired setting. a MOKN This feature allows you to receive a a MOFFN notification by phone when new messages are recorded. -
Page 40: Remote Operation
Answering System MbN: Select the desired setting. a MOKN To turn on remote operation, enter the a MOFFN desired 3-digit remote access code. MOKN a MOFFN Listening to messages After you answer the new message alert, you Deactivating remote operation can listen to the messages as follows. -
Page 41: Answering System Settings
Answering System Operation MbN: Select the desired setting. a MOKN a MOFFN Play greeting message Record greeting message Number of rings before the unit Stop recording answers a call Stop playback Turn answering system off You can change the number of times the phone rings “Number of Rings”... -
Page 42: Caller's Recording Time
Answering System – Change the number of rings of the voicemail service so that the answering system can answer the call first. To do so, contact your phone service provider. Caller’s recording time You can change the maximum message recording time allowed for each caller. The default setting is “3 Minutes”. -
Page 43: Useful Information
Useful Information Voicemail service Voicemail is an automatic answering service offered by your phone service provider. After you subscribe to this service, your phone service provider’s voicemail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your phone service provider, not your telephone. - Page 44 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333...
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Page 45: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link. -
Page 46: General Use
Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 10). R Fully charge the batteries (page 11). -
Page 47: Battery Recharge
Useful Information Problem Cause/solution I cannot remember the R Change the PIN using the following method. PIN. MMENUN#132 *7000 Enter the new 4-digit base unit PIN. a MOKN MbN: “Yes” a MOKN a MOFFN Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low. - Page 48 Useful Information Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 16, 24). R Do not disturb mode is turned on. Turn it off (page 28). R If the handset is registered to multiple base units, the handset may not be able to make or receive calls or communicate with the base unit when the following conditions are met.
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Page 49: Answering System
Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 37). new messages. R The message memory is full. Erase unwanted messages (page 38). R The recording time is set to “Greeting Only”. Change the setting (page 42). -
Page 50: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 51: Index
Index Locator: 12 Name: 32 Index Registration: 33 Hold: 16 Additional base units: 33 Intercom: 18 Additional handsets: 33 Key finder: 24, 26 Alarm: 27 Key lock: 18 Answering calls: 16 Keytones: 25 Answering system: 37 Call screening: 41 Making calls: 16 Erasing messages: 38, 41 Message indicator: 15 Greeting message: 37... - Page 52 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...