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Trouble shooting
Solutions to common issues (may occur even when the phone is functioning normally)
Symptoms
The battery must be sufficiently charged for the phone to operate. Please charge the phone on the cradle, and
1. The phone does not work.
ensure it is positioned correctly and securely. If the battery is fully charged but the phone does not work after
the power button is pressed, remove the battery, reinsert it, and press the power button again.
2. Phone is unresponsive.
Remove the battery, reinsert it, and press the power button.
- Ensure that the distance between the device and other call locations is not too far.
3. Phone call quality is
- Check for obstacles, such as walls, or for any severe local electromagnetic interference.
bad.
- If call quality is bad for calls between short distances, please power the phone off and then power it on again.
- If call volume is low, increase it using the volume control on the side of the phone.
- Make sure your adaptor and the other phone's adaptor are connected.
- Please use the dedicated adaptor provided with the phone.
4. The phone does
- Please make sure you clean the charging contacts on the charging cradle. Clean any loose foreign material or
not charge.
moisture on the contacts by wiping with a soft, dry cloth.
- If the phone still does not charge, please contact the warrantor to purchase a new battery.
5. Ringtone is too quiet.
Press [Menu] + [5.Sound] + [3.Volume] buttons to adjust ringtone volume.
6. Screen is too dark.
Press [Menu] +[7.Display] + [3.Brightness] buttons to adjust brightness of the screen.
7.Text message service/
Caller information does
Make sure you are connected to a service provider.
not display.
8. Battery usage and
The battery life decreases over time with normal use. Please contact the warrantor to purchase a new battery.
standby time is shorter.
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Solutions
Treatment before Disposal
Please dispose of this product according to local
municipal regulations, or recycle where facilities exist.
Warranty
If your product does not work properly because of a
defect in materials or workmanship, Apivio Systems
Inc. (referred to as "the warrantor") will, for the length of
the period indicated on the chart on p. 20, which starts
with the date of original purchase ("12 month Warranty
period"), at its option will either (a) repair your product
with new or refurbished parts, or (b) replace it with a new
or a refurbished product. The decision to repair or replace
will be made by the warrantor.
Contact information: www.apivio.com
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