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VI .Tracker-Troubleshooting
If monitoring platform shows the vehicle is not active /on line:
1. Please check and make sure the Tracker LED light is in normal status
( Blue /Green LED lights continuously on ) .
2. To check the status you may call from the hand-phone to the Tracker. From
the below, you can check and make sure the status:
A) If cannot reach the line, this mean the Tracker is out of the GSM
service area/ SIM card is not insert properly or you are in
underground/basement. Please drive the car to open space area
for setting.
B) First time setting, need about few minutes. Please make sure on
top the Tracker is no metal material cover to it.
C) After power on for a while, 3 LED lights are off (no signal) then will
be enter to the sleeping mode.
.
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