Support; Service Activation - Alcatel onetouch Pop Astro Start Manual

SUPPORT

This guide provides you with the information you
need to get started.
For more information and additional support, please
visit www.t-mobile.com/support where you can:
Register at my.t-mobile.com to check
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your minutes, pay your bill, upgrade your
phone, and change your rate plan.
Review your phone's User Manual
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and troubleshooting FAQs.
View the latest troubleshooting solutions in the
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Support Forums or ask a question of your own.
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SERVICE ACTIVATION

If you are a new T-Mobile customer
®
and your service has not yet been
activated, simply call Customer Care at
1-800-937-8997 and a T-Mobile Activations
representative will assist you.
You will need the following information
when activating service:
Your Service Agreement and the
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agent code on your Agreement
Your name, home address, home
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phone number, and billing address
Note: For business and government accounts,
please provide the organization's name,
address, and tax ID.
Your Social Security number, current
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driver's license number, and date of
birth for credit check purposes
Your choice of T-Mobile rate plan and
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services (see www.t-mobile.com
for latest plan information)
Your SIM serial number and IMEI number
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(located on the box barcode label)
By activating service, you acknowledge that you have read,
understand, and agree to be bound by each of T-Mobile's Terms and
Conditions, and by your Service Agreement.
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