Fault Reports Emailed To Dealer - Scutch EX-12 Technical Reference Manual

EX-12
REMOTE Updatable MOH MP3 Player

Fault Reports Emailed to Dealer:

The following are a list of Fault Reports that are automatically sent to the Dealer, by the EX-12 Manager
when a Fault condition is detected.
1- ==No EX-12 Connected==. This report is sent ONLY after EX-12 Manager detects that NO EX-12 is
connected. It must detect this condition 8 times within a one day period before it will email a Fault
Report to the Dealer. The report will be emailed one time per day, until the problem is resolved.
2- == No Audio File on FLASH Drive== This report is ONLY emailed to the Dealer when the EX-12 has
detected that there is NO Audio File on the Flash Drive for a period of one hour or more. It will email this
report one time per day, until the problem is resolved.
3- == Bad Audio File/Flash Drive==. This report is emailed to the Dealer ONLY after the EX-12 Manager
has detected this condition 8 times within a one day period. The report will be emailed, each day until
the problem is resolved.
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