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DataDirect Networks EF4024 FC Setup Manual

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EF4024
Fibre Channel RAID System
Setup Guide
Document No.: 96-30065-001
Revision: A0

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Summary of Contents for DataDirect Networks EF4024 FC

  • Page 1 EF4024 Fibre Channel RAID System Setup Guide Document No.: 96-30065-001 Revision: A0...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of DataDirect Networks, Inc. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose other than the purchaser’s personal use without the written permission of DataDirect Networks, Inc.
  • Page 3 Preface About this guide This guide provides information about initial hardware setup for the DataDirect Networks EF4024 Fibre Channel RAID system. The EF4024 controller enclosures can optionally be cabled to the expansion enclosures for adding storage. Intended Audience This guide is intended for storage system administrators.

  • Page 4: Table Of Contents

    Options Available for Performing Basic Steps ......96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 4...
  • Page 5 ..........59 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 5...
  • Page 6 ..................72 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 6...
  • Page 7 Installing a Qualified SFP Option ..........67 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 7...
  • Page 8 USB Vendor and Product Identification Codes........64 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 8...

  • Page 9: System Components

    Chapter 1 System Components 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 9...

  • Page 10: Front Panel Components

    System Components The EF4024 FC RAID system is a 2U enclosure that supports 24 2.5" small form factor (SFF) disks. It can be used as either a controller enclosure or expansion enclosure. Each controller enclosure includes two controller modules while the expansion enclosures include dual expansion I/O modules (IOMs).

  • Page 11: Controller Enclosure Rear Panel

    Greater redundancy can be achieved by connecting the power supplies to separate circuits. Refer to Appendix A for LED descriptions on power and cooling modules. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 11...

  • Page 12: Expansion Enclosure Rear Panel

    TIP: See “Volume cache options” and “System cache settings” in the EF4024 RAIDar User Guide for setting options. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 12...

  • Page 13: Compactflash

    In the event of power failure, while cache is maintained by the supercapacitor pack, the Cache Status LED flashes at a rate of 1/10 second on and 9/10 second off. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 13...

  • Page 14: Installing Enclosures

    Chapter 2 Installing Enclosures 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 14...

  • Page 15: Installation Checklist

    • Controller modules within the same enclosure must be of the same type • For optimal performance, do not mix 6 Gb and 3 Gb disk drives within the same enclosure 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 15...

  • Page 16: Connecting The Enclosures

    3 or 4 drive enclosures requires 1-meter (3.28') cables • You may need to order additional or longer cables when reverse-cabling a fault-tolerant configuration (see Figure 10). • Use only DDN-qualified cables for host connections 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 16...

  • Page 17: Enclosure Cabling Diagrams

    Expansion Module 1A Expansion Enclosure 1 Expansion Module 1B Expansion Module 2A Expansion Enclosure 2 Expansion Module 2B Expansion Module 3A Expansion Enclosure 3 Expansion Module 3B 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 17...

  • Page 18: Powering On And Powering Off

    LEDs on the front and back of the enclosure are amber—the power-on sequence is complete, and no faults have been detected. See Appendix A for LED descriptions. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 18...

  • Page 19: Powering On The System

    Similarly, connect the power cords between the controller enclosure’s power supplies and the rack power source. Only the power cords supplied with the enclosures should be used. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 19...

  • Page 20: Powering Off The System

    Turn off the controller enclosure by unplugging the power cords from the rack power source. Turn off all expansion enclosures by unplugging the power cords from the rack power source. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 20...

  • Page 21: Connecting Hosts

    Chapter 3 Connecting Hosts 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 21...

  • Page 22: Host System Requirements

    Connecting Hosts This chapter provides information on how to connect your hosts to the EF4024 FC RAID system. Host System Requirements Hosts connected to an EF4024 controller enclosure must meet the following requirements: • Depending on your system configuration, host operating systems may require that multipathing is supported.

  • Page 23: Dual-Controller Configurations

    The EF4024 controller enclosures support up to four direct-connect server connections, two per controller module. Figure 13 Figure 14 below show examples for connecting one and two servers to the EF4024 controller enclosures. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 23...

  • Page 24: Switch Attach Configurations

    EF4024 controller enclosure. Figure 15. Connecting Hosts: Switch Attach - Two Servers/Two Switches Server 1 Server 2 Switch A Switch B Controller Module 0A Controller Module 0B 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 24...

  • Page 25: Connecting A Management Host On The Network

    Because DHCP is disabled by default in EF4024 systems, you must either use the CLUI (Command Line User Interface) to change the controller IP address settings, or use RAIDar’s Configuration Wizard as described in the EF4024 RAIDar User Guide. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 25...

  • Page 26: Manually Via Cli Port

    Use the provided USB cable to connect controller A to a USB port on a host computer. The USB mini 5 male connector plugs into the CLI port as shown in Figure Figure 16. Connecting USB Cable to CLI Port on Controller Module 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 26...

  • Page 27: Table 2. Terminal Emulator Display Settings

    Network port, first for controller A, and then for controller B: set network-parameters ip address netmask netmask gateway gateway controller [a|b] where: address is the IP address of the controller ❖ netmask is the subnet mask ❖ 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 27...
  • Page 28 If communication with the CLUI is disrupted when using an out-of-band cable connection, communication can sometimes be restored by disconnecting and reattaching the mini-USB CLI cable as described in step Figure 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 28...

  • Page 29: Basic Operation

    Chapter 4 Basic Operation 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 29...

  • Page 30: Accessing Raidar

    Missing LUN Response option to use its Illegal Request setting. To do so, see either the configuration topic “Missing LUN Response” in the EF4024 RAIDar User Guide command topic “set-advanced-settings” in the EF4024 CLUI Command Reference. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 30...

  • Page 31: Troubleshooting

    Chapter 5 Troubleshooting 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 31...

  • Page 32: Usb Cli Port Connection

    Options for performing basic steps are listed according to frequency of use: • Via RAIDar • Via CLUI • Monitor event notification • View the enclosure LEDs 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 32...

  • Page 33: Via Raidar

    By isolating the fault to one of the components within the storage system, you will be able to determine the necessary corrective action more quickly. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 33...

  • Page 34: Determine Where The Fault Is Occurring

    • Power cycle the system • Make sure the power cord is properly connected, and check the power source to which it is connected • Check the event log for errors 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 34...

  • Page 35: Correcting Enclosure Ids

    Continue to stop IOPS from hosts, and repeat step until the Number of Reads and Number of Writes statistics are zero. NOTE : Refer to the EF4024 CLUI Command Reference for additional information. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 35...

  • Page 36: Diagnostic Steps

    The controller module has failed. inserted and latched in place, and that the enclosure is powered on. • Check the event log for specific information regarding the failure. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 36...

  • Page 37: Are Both Disk Drive Module Leds Off

    • In RAIDar, review event logs for indicators of a specific fault in a host data path component. • Contact an authorized service provider for assistance. • See Section 5.5, Isolating a Host-Side Connection Fault 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 37...

  • Page 38: Is A Connected Port Expansion Port Status Led Off

    • Verify that the power cable is connected to a power source. • Verify that the power cable is connected to the enclosure’s power supply unit. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 38...

  • Page 39: Isolating A Host-Side Connection Fault

    Return the cable to the original port. If the link status LED remains off, you have isolated the fault to the controller module’s port. Replace the controller module. ❖ No – Proceed to the next step 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 39...

  • Page 40: Isolating A Controller Module Expansion Port Connection Fault

    Halt all I/O to the storage system (see Section 5.3). Check the host activity LED. If there is activity, halt all applications that access the storage system. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 40...
  • Page 41 Is the host link status LED on? ❖ Yes – Replace the original cable. The fault has been isolated. ❖ No – It is likely that the controller module must be replaced. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 41...

  • Page 42: Resolving Voltage And Temperature Warnings

    When a fan speed drops below 4,000 RPM, the EMP considers it a failure and posts an alarm in the storage system event log. The following table lists the description, location, and alarm 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 42...

  • Page 43: Temperature Sensors

    When a power supply sensor goes out of range, the Fault/ID LED illuminates amber and an event is logged to the event log. Description Normal operating range Power supply 1 temperature –10C–80C Power supply 2 temperature –10C–80C 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 43...

  • Page 44: Power Supply Module Voltage Sensors

    < 11.00V Power supply 1 voltage, 12V > 13.00V < 4.00V Power supply 1 voltage, 5V > 6.00V < 3.00V Power supply 1 voltage, 3.3V > 3.80V 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 44...

  • Page 45: Appendix Aled Descriptions

    Appendix A LED Descriptions 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 45...

  • Page 46: Enclosure Bezels

    Gently pull the top of the bezel while applying slight inward pressure below, to release the bezel from the ball studs. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 46...

  • Page 47: Enclosure Front Panel Leds

    Enclosure is powered on with at least one power supply operating normally Both power supplies are off; the system is powered off Temperature Green Enclosure temperature is normal Fault Amber Enclosure temperature is above threshold 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 47...

  • Page 48: Disk Drive Leds

    Flashes Disk is receiving an identify command; or locates a leftover (also see Blue) If Power/Activity LED is also off, the disk is not powered on Blue Flashes Leftover disk from vdisk is located (alternates flashing amber) 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 48...

  • Page 49: Table 6. Disk Module Led Behavior

    Operating normally Green Vdisk activity Vdisk is reconstructing Green Flashes Vdisk is initializing Green Flashes Vdisk degraded Vdisk is critical or down (Individual disks will display fault LEDs) 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 49...

  • Page 50: Controller Module

    Locator White Normal operation Flashes Physically identifies the controller module FRU OK Green Controller module is not OK Flashes System is booting Controller module is operating normally 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 50...

  • Page 51: Cache Status Led Details

    CAUTION ! If the Cache Status LED illuminates solid green and you wish to shut down the controller, this should be done from the user interface, so unwritten data can be flushed to CompactFlash. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 51...

  • Page 52: Power And Cooling Module Leds

    Power is off, or input voltage is below the minimum threshold Voltage/Fan Fault/Service Amber Output voltage is out of range, or a fan is operating Required below the minimum required RPM Output voltage is normal 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 52...

  • Page 53: Leds On Expansion Module

    Port is empty or link is down SAS Out Port Status Green Port is connected and the link is up Port is empty or link is down 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 53...

  • Page 54: Appendix B Environmental Requirements & Specifications

    Appendix B Environmental Requirements & Specifications 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 54...

  • Page 55: Safety Requirements

    (such as air conditioning motors, elevator motors, and factory loads). 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 55...

  • Page 56: Weight And Placement Guidelines

    • Leave enough space in front and in back of an enclosure to allow access to enclosure components for servicing. Removing a component requires a clearance of at least 38.1 cm (15 inches) in front of and behind the enclosure. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 56...

  • Page 57: Cabling Requirements

    Enclosure bezel side view (reference only) Enclosure side view (section removed) Critical - fit dimensions (see table below) 44.7 17.6 47.9 18.9 0.98 47.6 18.7 51.8 20.4 57.9 22.8 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 57...

  • Page 58: Environmental Requirements

    15.0 g, 11 ms, ½ sine pulses, X, Y, Z Vibration (Shaped-spectrum) 2.8 Hz to 365.4 Hz, 0.852 G rms total (horizontal) 2.8 Hz to 365.4 Hz, 1.222 G rms total (vertical) 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 58...

  • Page 59: Electrical Requirements

    Connections to this device must be made with shielded cables – grounded at both ends – with metallic RFI/EMI connector hoods, in order to maintain compliance with FCC Rules and Regulations. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 59...

  • Page 60: Electrostatic Discharge

    Appendix C Electrostatic Discharge 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 60...

  • Page 61: Preventing Electrostatic Discharge

    • Use conductive field service tools • Use a portable field service kit with a folding static-dissipating work mat 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 61...

  • Page 62: Usb Device Connection

    Appendix D USB Device Connection 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 62...

  • Page 63: Usb Ports On Controller Modules

    (see Section D.1.3). Serial port configuration is not necessary. IMPORTANT: Certain operating systems require a device driver or special mode of operation to enable proper functioning of the USB CLI port (see Section D.2). 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 63...

  • Page 64: Supported Host Applications

    Although Linux operating systems do not require installation of a device driver, certain parameters must be provided during driver loading to enable recognition of the EF4024 controller enclosures. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 64...

  • Page 65: Known Issues On Windows

    2. Right-click on the previously hung—now disabled—Disk Array USB Port (COMn), and select Enable. 3. Start the terminal emulator and connect to the COM port. 4. Set network port IP addresses using the CLUI (see Section 3.5.2). 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 65...

  • Page 66: Sfp Option For Cnc Ports

    Appendix E SFP Option for CNC Ports 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 66...

  • Page 67: Locate The Sfp Transceivers

    4. Slide the SFP into the target CNC port until it locks into place. 5. Flip the actuator down, as indicated by the down-arrow next to the open actuator in the figure. 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 67...

  • Page 68: Verify Component Operation

    View the CNC port Link Status/Link Activity LED on the controller module face plate. A green LED indicates that the port is connected and the link is up (see Appendix A information about controller module LEDs). 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 68...

  • Page 69: Index

    DHCP setting using the CLUI DataDirect Networks, contacting LEDs DHCP Cache Status, controller obtaining IP addresses module server Disk direct attach configurations Fault 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 69...
  • Page 70 AC power requirements fault site wiring requirements host-side connection fault using event notification using RAIDar RAIDar using system LEDs 33, 36 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 70...
  • Page 71 USB device connection Command-line Interface (CLI) device driver emulated serial port rear panel USB ports supported host applications vendor and product ID codes ventilation requirements warnings temperature voltage 96-30065-001 Rev. A0 DataDirect Networks EF4024 FC RAID System Setup Guide | 71...

  • Page 72: Contacting Technical Support

    If you are shipping the product to another location, always use the original packaging provided with your unit(s). If you are sending a product to DataDirect Networks for warranty or out of warranty repair, you must obtain a Return of Materials Authorization (RMA) number from DataDirect Networks Technical Support.
  • Page 73 World Headquarters 9351 Deering Avenue, Chatsworth, CA 91311 ddn.com Phone: +1.818.700.7600 Fax: +1.818.700.7601...

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