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DataDirect Networks EF3015 Setup Manual

Fibre channel controller enclosure
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EF3015
Fibre Channel Controller Enclosure
Setup Guide
Rev A

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Summary of Contents for DataDirect Networks EF3015

  • Page 1 EF3015 Fibre Channel Controller Enclosure Setup Guide Rev A...
  • Page 2 (including damages for loss of business profits, business interruption, loss of business information, and the like) arising out of the use or inability to use the software even if DataDirect Networks’ Licensor has been advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
  • Page 3 DataDirect Networks or an authorized DataDirect Networks reseller. During the term of this Warranty, DataDirect Networks will, at its option, repair or replace any defective parts of the DataDirect Networks products purchased under this Warranty at no additional charge. Repair parts or replacement DataDirect Networks products will be furnished on an exchange basis, and will be either reconditioned or new.

  • Page 4: Preface

    Preface This guide provides information about the EF3015 Fibre Channel Controller Enclosure: The EF3015 isMIL-STD-compliant and supports large form factor (LFF 12-disk) drive enclosures — using either AC or DC power supplies. NOTE : for details regarding enclosure "The EF3015 System Components"...

  • Page 5: Document Conventions And Symbols

    Caution ! indicates that failure to follow directions could result in damage to the equipement or data. IMPORTANT : provides clarifying information or specific instructions. TIP : provides helpful hints and shortcuts. EF3015 Setup Guide (Rev A)

  • Page 6: Table Of Contents

    Disk Drive Slot Numbers ..........EF3015 Controller Enclosure Rear Panel Components ..... . .
  • Page 7 EF3015 Rear Panel LEDs........

  • Page 8: The Ef3015 System Components

    4 - 3.5” disk or drive blank (typical 12 slots) 5 - Enclosure status LED: Unit Locator 6 - Enclosure status LED: Fault/Service Required 7 - Enclosure status LED: FRU OK 8 - Enclosure status LED: Temperature Fault Disk Drive Slot Numbers EF3015 Setup Guide (Rev A)

  • Page 9: Ef3015 Controller Enclosure Rear Panel Components

    The EF3015 System Components EF3015 Controller Enclosure Rear Panel Components 6Gb/s SERVICE CACHE 2,4G 2,4G HOST 6Gb/s SERVICE 2,4G 2,4G CACHE HOST 1 - AC power supplies 2 - Host interface ports (FC) 3 - CLI port (RS-232) 4 - CLI port (USB - Type B) [see Appendix D] 5 - Host port (USB - Type A;...

  • Page 10: Compactflash

    In the event of power failure, while cache is maintained by the super-capacitor pack, the Cache Status LED flashes at a rate of 1/10 second on and 9/10 second off. EF3015 Setup Guide (Rev A)

  • Page 11: Installation

    See the rack-mount bracket kit installation optional drive enclosures in the rack, and instructions pertaining to your enclosure. attach ear caps. Connect power cords. See the installation sheet for your EF3015 controller enclosure. 3.1 "Host System Requirements" Install required host software. page 3.3 "Connecting the Enclosure to Hosts"...

  • Page 12: Powering On/Powering Off

    2.3 "AC PSU" below. For procedures pertaining to a) controller enclosures configured with DC PSUs, or b) previously installed expansion enclosures featuring power switches, see 2.4 "DC and AC PSUs with power switch" page 14. EF3015 Setup Guide (Rev A)

  • Page 13: Ac Psu

    Figure 4. AC Power Cord Power supply module Rack power source To power off the system: 1. Stop all I/O from hosts to the system. 2. Shut down both controllers using either method described below: EF3015 Setup Guide (Rev A)

  • Page 14: Dc And Ac Psus With Power Switch

    - Proceed to Step 3. - Use the command line interface (CLI) to shut down both controllers, as described in the EF3015 CLI Reference Guide. 3. Disconnect the power cord’s male plug from the power source. 4. Disconnect the power cord’s female plug from the power cord connector on the PSU.
  • Page 15 One cable wire is labeled ground (GND), and the other two are labeled positive (+L) and negative (-L), respectively (Figure 6) Connecting to a DC power source outside the designated -48VDC AUTION nominal range (-36VDC to -72VDC) may damage the enclosure. "Power cycle". EF3015 Setup Guide (Rev A)
  • Page 16 - Proceed to Step 3. - Use the command line interface (CLI) to shut down both controllers, as described in the EF3015 CLI Reference Guide. 3. Press the power switches at the back of the controller enclosure to the Off position.

  • Page 17: Connecting Hosts

    Connecting Hosts Host System Requirements Hosts connected to an EF3015 controller enclosure must meet the following requirements: If fault tolerance is required, then multipathing software may be required. Host-based multipath software should be used in any configuration where two logical paths between the host and any storage volume may exist at the same time.

  • Page 18: Fc Host Ports

    Figure • To connect the EF3015 controller enclosure to a server HBA or switch — using the controller’s FC host ports — select Fibre Channel cables supporting 2/4/8 Gb data rates, that are compatible with the controller module‘s host port SFP connector. Such cables are also used for connecting a local storage system to a remote storage system via a switch, to facilitate use of the optional AssuredRemote replication feature.

  • Page 19: Single-Controller Configurations

    The path providing the best performance is through host ports on the volume’s owning controller. Controllers share one set of 512 LUNs (0-511) for use in mapping volumes to hosts (see “ULP” in the EF3015 RAIDar User Guide).

  • Page 20: Connecting Switch Attach Configurations

    Connecting Switch Attach Configurations Two servers/two switches Figure 11 illustrates the switch-connect configuration for the EF3015 controller enclosures supporting pertinent host interface protocols. Connect appropriate cables from controller host ports to switch ports, and from switch ports to hosts. Figure 11. Connecting Hosts - Switch Attach: Two Servers/Two Switches...

  • Page 21: Dual-Controller Configuration

    6Gb/s To 2nd server Additional dual-controller replication configurations follow herein. NOTE : Refer the EF3015 RAIDar User Guide for more information about using AssuredRemote to perform replication actions. Systems must be cabled before performing replication. EF3015 Setup Guide (Rev A)

  • Page 22: Updating Firmware

    IP values or use DHCP. 3.9.1 Setting Network Port IP Addresses using DHCP Look in the DHCP server’s pool of leased addresses for two IP addresses assigned to your EF3015 controller enclosure. EF3015 Setup Guide (Rev A)

  • Page 23: Setting Network Port Ip Addresses Using The Cli

    Connecting Hosts Use a network management utility to discover EF3015 storage devices on the local LAN through SNMP. Use a ping broadcast to try to identify the device through the host’s ARP table. If you do not have a DHCP server, you will need to ask your system administrator to...
  • Page 24 Data bits Parity None Stop bits Flow control None In the terminal emulator, connect to controller A. Press Enter to display the CLI prompt (#). The CLI displays the system version, MC version, and login prompt: EF3015 Setup Guide (Rev A)
  • Page 25 When you restart a Management Controller, communication with it is temporarily lost until it successfully restarts. Type the following command to restart the Management Controller in both controllers: restart mc both 10. When you are done using the CLI, exit the emulator. EF3015 Setup Guide (Rev A)
  • Page 26 CLI using telnet rather than the mini-USB cable. Be sure to close the HyperTerminal session before shutting down the controller or restarting its Management Controller. Otherwise the host’s CPU cycles may rise unacceptably. EF3015 Setup Guide (Rev A)

  • Page 27: Basic Operation

    IMPORTANT : For detailed information on accessing and using RAIDar, see the “Getting Started” section in the EF3015 RAIDar User Guide. In addition to summarizing the process to configure and provision a new system for the first time — using the wizards — the Getting Started section provides instructions for signing in to RAIDar, introduces key system concepts, addresses browser setup, and provides tips for using the main window and the help window.

  • Page 28: Troubleshooting

    Troubleshooting USB CLI port connection The EF3015 controllers feature a CLI port employing a mini-USB Type B form factor. If you encounter problems communicating with the port after cabling your computer to the USB device, you may need to either download a device driver (Windows), or set appropriate parameters via an operating system command (Linux).

  • Page 29: Determine Where The Fault Is Occurring

    RAIDar or the CLI. This will reorder the enclosures, but can take up to two minutes for the enclosure IDs to be corrected. To perform a rescan using the CLI, type the following command: rescan To rescan using RAIDar: EF3015 Setup Guide (Rev A)

  • Page 30: Diagnostic Steps

    RAIDar or the CLI. • Hardware-controlled • Remove the controller and reinsert it. power-up error • Contact an authorized service provider for • Cache flush error assistance. • Cache self-refresh error • Replace the controller. EF3015 Setup Guide (Rev A)
  • Page 31 • In RAIDar, review event logs for indicators of a specific fault in a host data path component. • Contact an authorized service provider for assistance. 5.5 "Isolating a host-side connection fault" • See EF3015 Setup Guide (Rev A)
  • Page 32 • Verify that the power supply FRU is firmly locked into position. • Verify that the AC cord is connected to a power source. • Verify that the AC cord is connected to the enclosure’s power supply unit. EF3015 Setup Guide (Rev A)
  • Page 33 • Contact an authorized service provider for assistance. • Replace if necessary. • If installing an I/O module FRU, try removing and reinstalling the new I/O module, and check the event log for errors. EF3015 Setup Guide (Rev A)

  • Page 34: Controller Failure In A Single-Controller Configuration

    CompactFlash from the failed controller to a replacement controller. To transport cache, you must return the controller module to a maintenance depot, for servicing by qualified personnel. Transporting of cache must be performed by a qualified service AUTION technician. EF3015 Setup Guide (Rev A)

  • Page 35: Isolating A Host-Side Connection Fault

    Host-side connection troubleshooting featuring FC or 10GbE iSCSI host ports The procedure below pertains to the EF3015 controller enclosures employing small form factor pluggable (SFP) transceiver connectors in either 2/4/8Gb Fibre Channel or 10GbE iSCSI host interface ports. In the following procedure, SFP and host cable are used to refer to either an SFP with FC cable or a qualified 10GbE SFP+ option.
  • Page 36 - No – The controller module’s port has failed. Replace the controller module. - Yes – Monitor the connection for a period of time. It may be an intermittent problem, which can occur with SFPs, damaged cables, and HBAs. EF3015 Setup Guide (Rev A)

  • Page 37: Isolating A Controller Module Expansion Port Connection Fault

    Is the host link status LED on? - Yes – Replace the original cable. The fault has been isolated. - No – It is likely that the controller module must be replaced. EF3015 Setup Guide (Rev A)

  • Page 38: Isolating Assuredremote Replication Faults

    When replacing a EF3015 controller set supporting AssuredRemote AUTION with a EF3015 controller set that does not support this licensed feature, you must first delete all replication sets before swapping the controller modules. Not doing so will lead to unexpected results, and there is no way to delete replication sets after the installation.

  • Page 39: Diagnostic Steps For Replication Setup

    • In RAIDar’s Configuration View panel, expand vdisk volume that contains the data to entries to show secondary volumes. replicate? • In RAIDar, review event logs for indicators of a specific fault in a host or replication data path component. EF3015 Setup Guide (Rev A)
  • Page 40 RAIDar to create one as described in the Setting up replication topic in the RAIDar user guide. • In RAIDar, review event logs for indicators of a specific fault in a replication data path component. EF3015 Setup Guide (Rev A)
  • Page 41 System functioning properly. No action required. "Can you replicate a Non-existent replication set. See actions described in volume?" on page "Can you view information Communication link is down. See actions described in about remote links?" on page EF3015 Setup Guide (Rev A)

  • Page 42: Resolving Voltage And Temperature Warnings

    Replace the power supply reporting the fault. Description Location Event/Fault ID LED condition Fan 1 Power supply 1 < 4,000 RPM Fan 2 Power supply 1 < 4,000 RPM EF3015 Setup Guide (Rev A)
  • Page 43 There are three voltage sensors per power supply. Sensor Event/Fault LED condition Power supply 1 voltage, 12V < 11.00V > 13.00V Power supply 1 voltage, 5V < 4.00V > 6.00V Power supply 1 voltage, 3.3V < 3.00V > 3.80V EF3015 Setup Guide (Rev A)

  • Page 44: Appendix A. Led Descriptions

    The enclosure is powered on with at least one power supply operating normally. Off — Both power supplies are off; the system is powered off. Temperature Fault Green — Off The enclosure temperature is normal. Yellow — On The enclosure temperature is above threshold. EF3015 Setup Guide (Rev A)

  • Page 45: Disk Drive Leds

    The disk has failed; experienced a fault; is a leftover; or the vdisk is down or critical. Blink Physically identifies the drive module. If neither green nor amber, the disk drive module is not powered on. EF3015 Setup Guide (Rev A)

  • Page 46: Ef3015 Rear Panel Leds

    8 Gb SFP modules do not support 1 Gb link speeds. NOTE : Once a Link Status LED is lit, it remains so, even if the controller is shut down via RAIDar or CLI. EF3015 Setup Guide (Rev A)

  • Page 47: Power Supply Leds

    Output voltage is out of range, or a fan is operating Fault/Service Required below the minimum required RPM. Output voltage is normal. NOTE : on page for information on 2.2 "Powering on/Powering Off" power-cycling enclosures. EF3015 Setup Guide (Rev A)

  • Page 48: Appendix B. Environmental Requirements & Specifications

    The customer facilities must also provide suitable surge protection. • Site wiring must include an earth ground connection to the AC power source. The supply conductors and power distribution boxes (or equivalent metal enclosure) must be grounded at both ends. EF3015 Setup Guide (Rev A)

  • Page 49: Site Wiring And Dc Power Requirements

    • When installing enclosures in a rack, make sure that any surfaces over which you might move the rack can support the weight. To prevent accidents when moving equipment, especially on sloped loading docks and up ramps to raised floors, ensure you have a EF3015 Setup Guide (Rev A)

  • Page 50: Electrical Guidelines

    • Keep power and interface cables clear of foot traffic. Route cables in locations that protect the cables from damage. • Route interface cables away from motors and other sources of magnetic or radio frequency interference. • Stay within the cable length limitations. EF3015 Setup Guide (Rev A)

  • Page 51: Management Host Requirements

    Weights shown are nominal, and subject to variances. b. Weights may vary due to different power supplies, IOMs, and differing calibrations between scales. Weights may vary due to actual number and type of disk drives (SAS, SATA, SSD) installed. EF3015 Setup Guide (Rev A)

  • Page 52: Environmental Requirements

    Each power cord connects one of the power and cooling modules to an independent, external power source. To ensure power redundancy, connect the two power cords to two separate circuits; for example, to one commercial circuit and one uninterruptible power source (UPS). EF3015 Setup Guide (Rev A)

  • Page 53: Appendix C. Electrostatic Discharge

    If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part. For more information on static electricity or assistance with product installation, contact an authorized reseller. EF3015 Setup Guide (Rev A)

  • Page 54: Appendix D. Usb Device Connection

    C L I LI N K The EF3015 controllers feature a USB CLI port used to cable directly to the controller and initially set IP addresses, or perform other configuration tasks. The USB CLI port employs a mini-USB Type B form factor, and requires a new cable and additional support, so that a server or other computer running a Linux or Windows operating system can recognize the controller enclosure as a connected device.

  • Page 55: Emulated Serial Port

    Once attached to the controller module, the management computer should detect a new USB device. Using the Emulated Serial Port interface, the EF3015 controller presents a single serial port using a customer vendor ID and product ID. Effective presentation of the...

  • Page 56: Microsoft Windows

    D.2.2 Linux Although Linux operating systems do not require installation of a device driver, certain parameters must be provided during driver loading to enable recognition of the EF3015 controller enclosures. Setting parameters for the device driver Enter the following command: modprobe usbserial vendor=0x210c product=0xa4a7 use_acm=1 Press Enter to execute the command.

  • Page 57: Index

    LEDs controller enclosures Disk drives LFF connecting to hosts 17, 19 OK to Remove connecting to remote Power/Activity/Fault management hosts Disk drives SFF Fault Power/Activity face plate direct attach configurations Cache Status 17, 19 EF3015 Setup Guide (Rev A)
  • Page 58 13, 16 fault power supply host-side connection fault AC power requirements using system LEDs DC power requirements site wiring requirements Unified LUN Presentation USB device connection RAIDar device driver web-based storage management interface emulated serial port EF3015 Setup Guide (Rev A)
  • Page 59 Index rear panel USB ports supported host applications vendor and product ID codes ventilation requirements warnings temperature voltage Numerics 2U12 3.5" 12-drive enclosure 2U24 2.5" 24-drive enclosure EF3015 Setup Guide (Rev A)

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