Summary of Contents for TEN Dean
- Page 1 Deans‟ Guide TEN Satellite Decoder Installation www.teacheverynation.org TEN Dean Installation Guide 20150203.docx...
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Page 2: Table Of Contents
Table of Contents 1. Satellite Support Process ................3 2. Installation Instructions ................5 Step 1 ......................5 Step 2 ......................5 3. Troubleshooting ..................14 The Smartcard is Not Registered .............. 14 The SmartCard Has Expired ............... 14 Signal is Not Available ................15 Picture is Visible but No Sound .............. -
Page 3: Satellite Support Process
TEN Technical Support team. 7. If you have followed the installation instructions below and you are still not able to view the Teach Every Nation (TEN) channel on channel 710, please follow step (a) and (b)below. This will assist us in resolving the issue. - Page 4 Please test the decoder when the weather is normal. 9. The decoder is the property of TEN is to be used for the sole purpose of the Teach Every Nation broadcasts. Therefore the only channels viewable are those that TEN has selected and all other channels will be blocked.
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Page 5: Installation Instructions
Once this has been removed you are ready to move on to the next step. Step 2 Decoder installation: Unpacking the decoder: The decoder is delivered with a Smart Card attached. Please do not mix the Smart Cards and decoders as they have been paired. TEN Dean Installation Guide 20150203.docx... - Page 6 Opening the box reveals the Freevision decoder In the box there should be: Freevision Decoder Remote Control with Batteries Power Supply Cable to connect decoder to TV Smart Card...
- Page 7 Locate the smart card slot on the side of the decoder. Insert the smart card with the micro chip facing down and towards the decoder. TEN Dean Installation Guide 20150203.docx...
- Page 8 Connect the satellite dish, and video and audio output cables as shown. If you are using the RF output of the DECODER, then select a channel on your TV set and tune the TV to the DECODER output signal. If you are using the Analogue audio (RCA cables) and video connections, as shown above, select AV as a source on your TV set.
- Page 9 The decoder will now search for signal and populate the channel list. Once the scan has completed, the channel list should appear. TEN Dean Installation Guide 20150203.docx...
- Page 10 Select channel 710 for Teach Every Nation (TEN). PRESS OK. The decoder might need to do a software update, please allow it to follow its course.
- Page 11 The update will start and a progress bar indicates the update status TEN Dean Installation Guide 20150203.docx...
- Page 12 The front panel will show a numerical status indication that counts up and letters change indicating that scanning is taking place When the update is done the progress bar will reach the right hand side of the window. When the download has successfully completed, the message will be shown on the screen.
- Page 13 At this stage your decoder should show be locked to the signal and the TEN broadcast displayed. TEN Dean Installation Guide 20150203.docx...
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Page 14: Troubleshooting
3. Troubleshooting There are several factors that can affect a quality signal being received. Some of these, as previously mentioned, could be weather or incorrect alignment of the satellite dish. Listed below are some examples of issues that could be experienced if you have completed the installation process and no broadcast is displayed. -
Page 15: Signal Is Not Available
PAL system. In some televisions this is also referred to as “I” system. Once adjusted your volume levels need to be checked on the decoder and television and you should be receiving clear audio. TEN Dean Installation Guide 20150203.docx... -
Page 16: Adjusting The Aspect Ratio
4. Adjusting the Aspect Ratio The video that is broadcast is originally setup for televisions with an aspect ratio of 16:9. Most televisions nowadays have this setting readily available and are set for it. However, the older televisions operate with an aspect ratio of 4:3, which produces a shorter and broader picture. - Page 17 You will see here what your aspect ratio setting is. In the example below it is set to 4:3. Use the arrow buttons to scroll down to the „Format‟ menu option and click OK TEN Dean Installation Guide 20150203.docx...
- Page 18 You will see a selection to change the aspect ratio as below. Use the arrow buttons to select the appropriate option and push OK. This will save and adjust the aspect ratio accordingly.