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CRU-WiebeTech
It could be a background application like Sherlock or the Finder. This is not a defect or issue caused by
the WiebeTech device. Try invoking the Force Quit feature in OS X to see what software may be running.
For Windows XP, the equivalent command is CTRL-SHIFT-ESC.
Drives connected to the computer via eSATA cannot be ejected in Windows the way FireWire drives can.
However, freeware utilities are available on the internet that provide a similar function.
Q:
Why does my eSATA device appear as a Parallel SCSI device in System Profiler?
A:
The "Serial ATA" tab in System Profile shows devices attached to the internal SATA bus, but not
always devices attached to an eSATA host card. Sometimes these devices will appear under the heading
"Parallel SCSI" instead. This is entirely normal and does not indicate a problem with the device or its
drivers.
7. Technical Specifications
Product name/code:
Host Interfaces:
Drive Types Supported:
Bridges
TrayFree™ Technology:
Shock Absorbing Bays:
HPA/DCO Detection
Lockable Bays:
Power LED:
Access LED:
Operating System
Requirements:
Operating Temperature:
Operating Humidity:
Power Switch:
Power Supply:
Cooling Fan:
External Material:
Shipping Weights:
FRTX400H-QR Weight:
Dimensions:
Warranty:
Forensic RTX410-QJ, RTX and TrayFree are trademarks of CRU Acquisitions Group, LLC. Other marks are the
property of their respective owners.
© 2009, 2010 CRU Acquisitions Group, LLC.
If you have any questions or problems, please contact
interested in purchasing more WiebeTech products, check our website or contact sales@wiebetech.com.
appreciate being able to serve you!
F o r e n s i c R T X 4 1 0 - Q J U s e r M a n u a l ( A9 - 4 1 0 - 0 0 0 1 )
R E V 1 . 0
Forensic RTX410-QJ/35440-2509-0010
eSATA: up to 3 Gbps (95MB/s approximate actual speed)
Dual FireWire 800: up to 800 Mbps (55MB/s approximate actual speed)
USB 2.0: up to 480 Mbps (30MB/s approximate actual speed)
Bay One: 3.5" IDE/PATA hard drive up to 750GB. Write-blocked.
Bay Two: 3.5" SATA 1 or SATA 2 hard drives up to 2TB. Read/Write.
Bay Three: 3.5" SATA 1 or SATA 2 hard drives up to 2TB. Write-blocked.
Bay Four: 3.5" SATA 1 or SATA 2 hard drives up to 2TB. Read/Write.
All bridges are Oxford 934DSB
Yes, with bays two, three and four
Yes, with bays two, three and four
Yes, on bays 1 and 3
Yes, on all bays
Yes, on all bays
Yes, on all bays
Windows XP, Vista, Windows 7
Mac OS X
Linux distributions using Kernel version 2.4 or above (USB only)
50 – 85° Fahrenheit (10 – 30° Celsius)
5% to 95%, noncondensing
2 position: On / Off
Input: 100-240VAC
Output: 220 Watts
8cm Ball Bearing Fan
Aluminum alloy case
16 lbs without drives
14 lbs without drives
(177mm W x 270mm D x 231mm H)
2-year limited warranty. See warranty statement for details and limitations.
WiebeTech offers free phone support for 90 days after purchase (1-866-744-
8722). After 90 days, email support is available at support@wiebetech.com.
All rights reserved.
support@wiebetech.com
for technical support. If you are
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