What Will Motorola Do - Motorola DEFY MINI Manual

TinBoost.GSG.ASIA.EMARA_12m.fm Page 62 Thursday, March 1, 2012 3:55

What Will Motorola Do?

If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Product with a replacement Product that is new or which has been reconditioned/refurbished
or otherwise remanufactured from new or used parts and is functionally equivalent to the
original Product; or (3) refund the purchase price of any Products covered by the terms and
conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
This Warranty Does Not Apply to:
(a) Consumable parts, such as batteries or protective coatings designed to diminish over
time unless failure has occurred due to a defect in materials or workmanship. As with all
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b) Cosmetic damage, including but not limited to scratches, dents, cracks or other
cosmetic damage.
(c) Damage caused by use with non-Motorola products. Defects or damage that result from
the use of non-Motorola branded or certified Products, accessories or other peripheral equipment,
including without limitation housings, parts, or software, are excluded from coverage.
(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes; including but not limited to: (i) improper usage or operation (e.g.
operating the Product outside their permitted or intended uses as defined by Motorola, including
but not limited to as set forth by Motorola in the Products' User Manual, Quick Start Guide,
Online Tutorials, and other documentation), improper storage (e.g. subjecting the Product to
extreme temperatures), abuse or neglect (e.g. broken/bent/missing clips/fasteners/connectors);
impact damage (e.g. dropping the Product) (ii) contact with liquids, water, rain, extreme humidity,
heavy perspiration or other moisture; sand, food, dirt or similar substances (except for Products
sold as resistant to such substances, but only to the extent the damage was not caused by
incorrectly securing the phone's protective elements or subjecting the Product to conditions
beyond its stated specifications or limits); (iii) use of the Products for commercial rental
purposes; or (iv) external causes or acts which are not the fault of Motorola, including but not
limited to flood, fire, earthquake, tornado or other acts of God, are excluded from coverage.
62 Safety, regulatory & legal