Safety, Regulatory & Legal
Safety, Regulatory & Legal
ship the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include:
(a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) your
address and telephone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability, price and other
conditions applicable to the repair of the Product.
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS, INCLUDING
BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN
NOT BE REINSTALLED BY MOTOROLA. To avoid losing such information, data,
software or other applications please create a back up before you deliver your Product for
warranty service, and disable any security passwords. You will be responsible for
reinstalling all such information, data, software, other applications and passwords. Your
Product or a replacement Product will be returned to you as your Product was configured
when originally purchased, subject to applicable software updates. Motorola may install
operating system software updates as part of warranty service that may prevent the
Product from reverting to an earlier version of the operating system software. Third party
applications installed on the Product may not be compatible or work with the Product as a
result of the operating system software update. Motorola and its Authorized Service
Centers are not responsible for the loss of, or inability to use, such information, data,
software or other applications.
To obtain service or other information, please access and review the online
Customer Support section of Motorola's consumer website at
Limited Global Warranty Motorola Tablet
Note: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED
WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY
SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is
What Does this Limited Warranty Cover?
Motorola's warranty obligations are limited to the terms and conditions set forth herein
and are only available in the country where the Product was purchased. Subject to the
exclusions contained below, Motorola warrants this Tablet Computer ("Product") against
defects in materials and workmanship, under normal consumer use, for a period of ONE (1)
YEAR from the date of retail purchase by the original end-user purchaser ("Warranty
Products repaired or replaced under this Limited Warranty are covered for the balance of
the original warranty period, or 90 days from the date of service, whichever is longer. Any
upgrade to the original product will be covered only for the duration of the Warranty
This Limited Warranty applies only to new Products which are a) manufactured by or for
Motorola as identified by the "Motorola" trademark, trade name, or logo legally affixed to
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
Products; and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Product with a replacement Product that is new or which has been
reconditioned/refurbished or otherwise remanufactured from new or used parts and is
functionally equivalent to the original Product; or (3) refund the purchase price of any
Products covered by the terms and conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a) Consumable parts, such as batteries, unless its fully charged capacity falls below
50% of their rated capacity within the first year from the date of purchase; or protective
coatings designed to diminish over time unless failure has occurred due to a defect in
materials or workmanship.
(b) Cosmetic damage, including but not limited to scratches, dents, cracks or other
(c) Damage caused by use with non-Motorola products. Defects or damage that
result from the use of non-Motorola branded or certified Products, accessories or other
peripheral equipment, including without limitation housings, parts, or software, are
excluded from coverage.
(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes; including but not limited to: (i) improper usage or operation (e.g.
operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick
Start Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting
the Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with