Frequently Asked Questions; Troubleshooting - Logitech Harmony 350 Setup Manual

Harmony 350 Remote

Frequently asked questions

• How do I customize buttons or change my Favorite Channels?
Launch the MyHarmony software on your computer and sign in to your account.
Click on the Buttons or Favorites tab and follow the on screen instructions. After changes
are made, make sure to connect your remote using the included USB cable and click
Sync to update it.

Troubleshooting

• The remote does not seem to work with my device.
First ensure that fresh batteries are inserted properly into the remote.
Then check that one of the four Device buttons flashes when a button is pressed.
Refer to support.myharmony.com/350 for more information.
• Pressing the Watch TV button does not properly power on all my devices and set them
to the correct inputs.
The devices must be in the same power state, on or off, at all times in order for the Watch
TV button to function properly. Use the Device buttons in combination with the Power
button to keep the devices in the same power state. Refer to support.myharmony.com/350
for more information.
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