Mass Storage media include
CDs, DVDs, diskettes, and the
hard disk.
9-16 S
OLUTIONS
Mass Storage
Symptom
Problem
CD/DVD drive
The disc has been
cannot read
inserted incorrectly.
a disc or
takes too long
to start.
The DVD drive takes
longer to start
because it must
determine the type
of media being
played before it
can start.
The disc is dirty.
CD created on
Certain CD audio
CD-RW drive
players are not
does not play
capable of reading
on other CD
audio files created
audio players.
using CD-RW
devices.
CD or DVD Drive
Solution
Reinsert the CD with the
label facing up and verify the
disc is securely snapped
down on the spindle.
Wait at least 30 seconds to
let the DVD drive determine
the type of media being
played. If disc still does not
start, refer to the solution for
related problems.
Clean the disc with a CD
cleaning kit available in most
computer stores.
Use an alternate device.
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