Troubleshooting - LG G Flex 2 -H950 User Manual

Troubleshooting

This chapter lists some problems you might encounter when using your phone. Some problems
require you to call your service provider, but most are easy to fix yourself.
Message
SIM or USIM
card error
No network
connection/
Dropped
network
Codes do not
match
Possible causes
There is no SIM or USIM
card in the phone or it is
inserted incorrectly.
Signal is weak or you
are outside the carrier
network.
Operator applied new
services.
To change a security
code, must confirm the
new code by re-entering
it.
The two codes you
entered do not match.
Possible corrective measures
Make sure that the SIM card is correctly
inserted.
Move toward a window or into an
open area. Check the network operator
coverage map.
Check whether the SIM card is more than
6~12 months old. If so, change your SIM
card at your network provider's nearest
branch. Contact your service provider.
If you forget the code, contact your
service provider.
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