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"Product Defect" or "Defective Product" means an inadequacy of the Product
that existed at the time when You received the Product from an Authorized
Dealer and that causes a failure of the Product to perform in accordance with
Monster's documentation accompanying the Product, unless such failure has
been caused completely or partly by (a) any use other than Adequate Use,
(b) transportation, neglect, misuse or abuse by anyone other than Monster's
employees; (c) alteration, tampering or modification of the product by anyone
other than a Monster employee; (d) accident (other than a malfunction that
would otherwise qualify as a Product Defect); (e) maintenance or service of the
Product by anyone other than a Monster employee; (f ) exposure of the Product
to heat, bright light, sun, liquids, sand or other contaminants; or (g) acts outside
the control of Monster, including without limitation acts of God, fire, storms,
earthquake or flood.
"Warranty Period" means the time period during which Monster must have
received Your Formal Warranty Claim. The different Warranty Periods related
to Product Defects are defined in the Specifications Table below. The Warranty
Period commences on the date when You purchased or received (whichever
occurs later) the Product from an Authorized Dealer as evidenced by the
Authorized Dealer's invoice, sales receipt or packing slip. If You do not have
written proof of the date of purchase or receipt, then the Warranty Period
commences three (3) months after the date when the Product left Monster
or its factory as evidenced by Monster's records. The Warranty Period ends
after the time defined in the Specifications Table has expired or after You have
transferred ownership of the Product, whichever occurs earlier. Also, You must
call Monster and obtain a Return Authorization Number (as described under
"How to Make a Claim") within two (2) months after You discover a Product Defect
(or should have discovered it, if such Product Defect was obvious).
"You" means the first individual person that purchased the Product in its original
packaging from an Authorized Dealer. This Limited Warranty does not apply
to persons or entities that bought the Product (i) in used or unpackaged form,
(ii) for resale, lease or other commercial use, or (iii) from someone other than an
Authorized Dealer.
SCOPE OF THIS LIMITED WARRANTY
PRODUCTS. If a Product contained a Product Defect when You bought it from
an Authorized Dealer, and Monster receives a Formal Warranty Claim from You
(i) within two (2) months after You discover such Product Defect (or should
have discovered it, if such Product Defect was obvious) and (ii) before the end
of the Warranty Period for Product Defects applicable to the Defective Product,
then Monster will provide You with one of the following remedies: Monster
will (1) repair or, at Monster's sole discretion, replace the Defective Product,
or (2) refund to You the purchase price You paid to Monster or the Authorized
Dealer for the Defective Product if repair or replacement is not commercially
practicable or cannot be timely made. NOTE: TO THE FULLEST EXTENT
PERMITTED BY APPLICABLE LAW, MONSTER DOES NOT ASSUME ANY LIABILITY
FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES UNDER THIS
LIMITED WARRANTY.
GENERAL PROVISIONS
CHOICE OF LAW/JURISDICTION. This Limited Warranty and any disputes arising
out of or in connection with this Limited Warranty ("Disputes") shall be governed
by the laws of the jurisdiction where You bought the Product.
OTHER RIGHTS. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION
TO JURISDICTION, AND WHICH SHALL NOT BE AFFECTED BY THIS LIMITED
WARRANTY.* THIS WARRANTY EXTENDS ONLY TO YOU AND CANNOT BE
TRANSFERRED OR ASSIGNED. If any provision of this Limited Warranty is
unlawful, void or unenforceable, that provision shall be deemed severable and
shall not affect any remaining provisions. In case of any inconsistency between
the English and other versions of this Limited Warranty, the English version
shall prevail.
REGISTRATION. Please register Your Product at www.MonsterProducts.com.
Failure to register will not diminish Your warranty rights.
SPECIFICATIONS TABLE
Product Model
Warranty Period
Product that accompanies
One (1) year for product sold in North America,
this warranty statement
South America and Asia Pacific
Two (2) years for product sold in Europe
FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. In the event of a Product Defect, You must follow
these instructions: (1) Call Monster within two (2) months after You discover
a Product Defect (or should have discovered it, if such Product Defect was
obvious); (2) Give a detailed explanation of how the damage occurred;
(3) Obtain a Return Authorization Number; (4) Return the Product, shipping
prepaid by You (to be refunded if You are entitled to a remedy under the
Scope of this Limited Warranty), to Monster for verification of damage, along
with a copy of Your original sales receipt or proof of purchase (invoice or
packing slip) for such Product, the completed claim form, and printed Return
Authorization Number on the outside of the return package (the claim form
will include instructions for return).
TELEPHONE NUMBERS. If You bought the Product in the United States
(1-877-800-8989), Latin America (Mexico 011-882-800-8989), or Asia Pacific
(China 400-820-8973), contact Monster, LLC via postal service at 455 Valley
Drive, Brisbane, CA 94005 (PLEASE NOTE THAT MONSTER DOES NOT ACCEPT
PRODUCTS SHIPPED TO THIS ADDRESS – FOLLOW INSTRUCTIONS IN "HOW
TO MAKE A CLAIM" ABOVE). If You bought the Product in Australia, contact
Monster's agent, Convoy International Pty Ltd (02 9700 0111), Unit 7, 1801
Botany Rd, Banksmeadow, NSW 2019 Australia. If You bought the Product
anywhere else, contact Monster Technology International Ltd., Ballymaley
Business Park, Gort Road, Ennis, Co. Clare, Ireland. You can use one of the
following telephone numbers:
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