DVTEL ioimage CT-5320F User And Installation Manual

Fixed thermal camera
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DVTEL INC.
DVTEL INC.
65 Challenger Road
65 Challenger Road
Ridgefield Park, NJ 07660
Ridgefield Park, NJ 07660
CT-5320F/CT-5640F
Fixed Thermal Camera
User and Installation Guide
The contents of this guide may not be
The contents of this guide may
reproduced or reprinted in whole or in part
not be reproduced or reprinted
without the express written permission of
in whole or in part without the
DVTEL, Inc.
express written permission of
DVTEL, INC.
Ver. E
April 2, 2015

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Summary of Contents for DVTEL ioimage CT-5320F

  • Page 1 DVTEL INC. DVTEL INC. 65 Challenger Road 65 Challenger Road Ridgefield Park, NJ 07660 Ridgefield Park, NJ 07660 CT-5320F/CT-5640F Fixed Thermal Camera User and Installation Guide The contents of this guide may not be The contents of this guide may...
  • Page 3: Table Of Contents

    Table of Contents Table of Contents Document Information ........................v Introduction ........................... 1 Items Included in the Package ......................2 Hardware Description ........................3 2.2.1 Rear Panel ..........................3 2.2.2 Power Connector ........................4 Camera Installation and Mounting ....................5 Preparation .............................
  • Page 4 Configuring Camera Settings ....................33 Log Out ............................38 Appendix ............................. 39 Technical Specifications ......................40 Connecting Leads to a Spring Clamp Terminal Block ............. 42 CT-5320F/CT-5640F Mounting Accessories................43 Troubleshooting ........................49 Acronyms and Abbreviations ....................52 Contacting DVTEL ..........................53...
  • Page 5 Table of Contents List of Figures Figure 1: CT-5320F/CT-5640F Camera ..................1 Figure 2: CT-5320F/CT-5640F Connectivity ................... 1 Figure 3: Package Contents ......................2 Figure 4: Rear Panel Connections ....................3 Figure 5: AC Power Installation ....................... 4 Figure 6: DC Power Installation ....................... 4 Figure 7: Terminal Block Connector ....................
  • Page 6 CT-5320F/CT-5640F User and Installation Guide Figure 47: Accounts Screen ......................33 Figure 48: Date and Time Screen ....................34 Figure 49: Video Streaming Screen ....................35 Figure 50: Motion Detection Screen ....................36 Figure 51: Video Settings Screen ....................37 Figure 52: Analog Video Output Screen ..................
  • Page 7: Document Information

    A Tip is information and best practices that are useful or provide some benefit for installation and use of DVTEL products. Un Conseil correspond à une information et aux bonnes pratiques utiles ou apportant un avantage supplémentaire pour l'installation et l'utilisation des produits DVTEL.
  • Page 8 DVTEL, Inc. makes no representations whatsoever about any other products or trademarks mentioned in the manual. This manual and its contents herein are owned by DVTEL, Inc. © DVTEL, Inc. 2015. All rights reserved.
  • Page 9 à l'usage auquel guarantees or warranties to the suitability for l'utilisateur les destine. DVTEL, Inc. ne pourra être tenu the users’ intended use. DVTEL, Inc. accepts pour responsable en cas de mauvaise utilisation ou de no responsibility for improper use or mise en place de mesures de sécurité...
  • Page 10 CT-5320F/CT-5640F User and Installation Guide Warning: 1. The unit’s cover is an essential part of the product. Do not open or remove it. 2. Never operate the unit without the cover in place. Operating the unit without the cover poses a risk of fire and shock hazards . 3.
  • Page 11 Document Information Electrical Safety Notice and Warnings Warning: 1. Read the installation instructions before you connect the unit to a power source 2. Electrical safety should always be observed. All electrical connections must be performed by a certified electrician. 3. If you use a power supply, be sure to protect against static electricity, ground faults and power surges.
  • Page 12 CT-5320F/CT-5640F User and Installation Guide Avis et avertissements relatifs à la sécurité électrique Avertissement: 1. Lisez les instructions d'installation avant de brancher l'unité à une source d'alimentation électrique. 2. Les consignes de sécurité électrique doivent toujours être respectées. Toutes les connexions électriques doivent être effectuées par un électricien qualifié.
  • Page 13 Document Information Camera Warnings Warning: 1. Be sure not to expose the camera head to strong sunlight, which could cause the camera to overheat. 2. This product must be connected to a Power over Ethernet IEEE 802.af-compliant power source or a UL listed Class 2 power supply rated 12-24 VDC or 24 VAC, minimum 13W or 0.54A.
  • Page 14 CT-5320F/CT-5640F User and Installation Guide Minimizing EMI and RFI Minimisation des IEM et des IRF When wires run for a significant distance in an Lorsque des câbles parcourent une distance electromagnetic field, electromagnetic importante dans un champ électromagnétique, des interference (EMI) can occur. Strong EMI (e.g. interférences électromagnétiques (IEM) peuvent se lightning or radio transmitters) can destroy the produire.
  • Page 15: Introduction

    Introduction 2 Introduction The ioimage Thermal CT-5320F/CT-5640F is a fixed-mount, fixed-focal length thermal camera with web- based configuration. The camera is available in two versions: 9 FPS fixed frame rate or variable frame rate up to 30 FPS. The CT-5320F/CT-5640F uses an uncooled 320 x 240 resolution focal plane array (CT-5320F) or 640 x 480 resolution focal plane array (CT-5640F), with 17μm Vox thermal imaging technology.
  • Page 16: Items Included In The Package

    CT-5320F/CT-5640F User and Installation Guide This chapter includes the following sections:  Items Included in the Package (page 2)  Hardware Description (page 3) 2.1 Items Included in the Package The unit package contains the following items: Figure 3: Package Contents Item Description CT-5320F/CT-5640F thermal camera...
  • Page 17: Hardware Description

    Introduction In addition, the following items are included in the package: Description Male 5-pin AC power terminal block connector for use with AC power cables Male 5-pin DC power terminal block connector for use with DC power cables Video Ground Loop Isolator Quick Installation Guide (this document) Note: The camera can be powered from a 12-24 VDC or 24 VAC source, which should supply 13W.
  • Page 18: Power Connector

    CT-5320F/CT-5640F User and Installation Guide Item Description Network/PoE RJ45 connector to attach to a 10/100 Mbps Ethernet LAN and to power the unit via Port an 802.3af PoE connection. Off – LAN connection is not detected Solid amber – 10 Mbps LAN connection is detected 10 Mbps LED Flashing amber –...
  • Page 19: Camera Installation And Mounting

    Camera Installation and Mounting 3 Camera Installation and Mounting The physical installation of the camera is the first phase of making the unit operational. The goal is to physically place the unit, connect it to other devices in the system, establish IP network connectivity, and configure the camera for operation.
  • Page 20: Preparing The Cables

    CT-5320F/CT-5640F User and Installation Guide  Coax cable cutter/stripper  BNC connector  BNC crimping tool Figure 8: Recommended Tools 3.3 Preparing the Cables To prepare the camera cabling 1. Disconnect power from any previously installed cables. 2. Use a #2 Phillips head screwdriver to pierce a hole in the center of the cable gland. 3.
  • Page 21: Figure 10: Installation Step 2 Illustration

    Camera Installation and Mounting 2. Feed the Cat 5 Ethernet cable and video coax cable through the gland housing. The Ethernet cable goes through the center of the gland housing. The analog video cable goes through one of the five outer holes of the gland housing.
  • Page 22: Preparing The Ip66 Enclosure

    Figure 15: IP66 Enclosure with PoE Connection Note: To ensure a proper earth ground between the camera and a PoE switch, DVTEL strongly recommends the use of Shielded Twisted Pair (STP) cabling. Installations of ioimage Thermal cameras using a STP cabling and a properly earth grounded PoE switch are tested to comply with industry immunity standards for Electro Static Discharge.
  • Page 23: Assembling The Camera Components

    Camera Installation and Mounting 2. Insert the male connector into the female connector on the back of the camera housing. Figure 18: AC Power Cable Connections Figure 19: DC Power Cable Connections 3. Pull the cables tightly back through the camera, exposing the thread of the cable sealing gland out of the base of the camera.
  • Page 24: Figure 20: Back Cover And White Desiccant

    CT-5320F/CT-5640F User and Installation Guide 6. Check for a steady LED indication on the Ethernet connector to confirm connection to the IP network. The status LED indicators are:  LED 1: Steady green for 10MB connection or flashing green for activity. ...
  • Page 25: Mounting The Camera

    Field of View (FOV). Make sure not to touch the lens when adjusting the focus. The 40° lens may require the use of a focus tool, which is available from DVTEL as an optional accessory item. See the Technical Specifications for details on the FOV, effective focal length, and lens aperature for each lens.
  • Page 27: Connecting The Camera To The Video Encoder And A Dvr

    Connecting the Camera to the Video Encoder and a DVR 4 Connecting the Camera to the Video Encoder and a DVR After installing the camera, the next step is to connect the camera to the trk-101 video encoder and to a digital video recorder (DVR).
  • Page 29: Accessing The Camera And Encoder On The Network

    Use the Windows Network tool to locate the camera and set the static IP address. To discover devices using DNA 1. Download the DNA utility from the DVTEL Partner Portal, or copy the DNA utility from the CD included in the trk-101 package.
  • Page 30: Discovering The Encoder On The Network

    CT-5320F/CT-5640F User and Installation Guide Note: The username is case-sensitive. 7. Click Log In. The web interface opens. Figure 27: Web Interface 8. Click the link to install the VLC Plugin. An information bar opens. 9. Click Run and complete the setup. Another information bar opens. 10.
  • Page 31: Using The Web Interface

    Using the Web Interface 6 Using the Web Interface The CT-5320F/CT-5640F web interface is used to monitor live video and to configure the camera. Figure 29: Web Interface with Callouts The following tabs are accessible from the home page:  View Screen (page 18) ...
  • Page 32: View Screen

    CT-5320F/CT-5640F User and Installation Guide The user role determines the access to the different menus and actions that can be performed from the unit’s web interface. The following table details the privileges for each user role by menu screen: Screen Description Privilege Administrator...
  • Page 33 Using the Web Interface Configure the following settings from the View screen from the menu above the View screen: Item Description Video Stream Select the video stream: H.264, MJPEG, or HTTP JPEG. You can select multiple video streams, which open in separate browser windows. HTTP JPEG is recommended for: ...
  • Page 34: Motion Detection

    CT-5320F/CT-5640F User and Installation Guide Item Description Polarity Enables you to select how to display hot and cold pixels. Select one of the following settings:  White Hot – Hot pixels are displayed as white and cold pixels are displayed as black. ...
  • Page 35: System Status

    Using the Web Interface 6.4.1 System Status Clicking the Maintenance tab opens the System Status screen. Figure 31: System Status Screen The System Status screen provides the following information about the system and key system components:  System — System temperature; system software version; system start time; system hardware type; system CPU type;...
  • Page 36: Restore Factory Defaults

    CT-5320F/CT-5640F User and Installation Guide 6.4.3 Restore Factory Defaults The Restore Factory Defaults screen is used restore partial factory default settings or to restore all factory default settings. Figure 33: Restore Factory Defaults Screen To restore partial factory default settings 1.
  • Page 37: System Update

    Using the Web Interface 6.4.5 System Update The System Update screen is used to update the camera’s firmware and to upload a new file of the camera’s configuration parameters. Figure 35: System Update Screen To update the camera’s software 1. Click Browse in order to locate the camera’s firmware file. 2.
  • Page 38: Camera Functions

    CT-5320F/CT-5640F User and Installation Guide 6.4.6 Camera Functions The Camera Functions screen is used for the following functions:  Enable/disable the heater  Automatically calibrate the camera at set intervals  Enable/Disable constant recording Heater Control The Camera Functions screen opens on the Heater Control screen. By default, the camera heater is enabled. Figure 36: Heater Control Screen To enable the camera heater 1.
  • Page 39: Figure 37: Auto Calibration Interval Screen

    Using the Web Interface Figure 37: Auto Calibration Interval Screen To set the Auto Calibration Interval 1. Choose the interval by using the slider. The NUC interval range is 5-60 minutes. 2. Click Set. 3. A popup window confirms the setting. The interval is set. Enable/Disable Constant Recording The Constant Recording screen is used to enable or disable constant recording.
  • Page 40: Figure 39: Log Screen

    CT-5320F/CT-5640F User and Installation Guide The Log screen is used for viewing and troubleshooting purposes. The logs may include camera start time, camera logout time, camera recording start time, and motion event time. Figure 39: Log Screen To view a log 1.
  • Page 41: Setup

    Zero Network Configuration (page 32) TCP/IP Settings The ioimage CT-5320F/CT-5640F Thermal camera uses the TCP/IP protocol to configure network settings in order to communicate over an Internet Protocol (IP) network. To configure TCP/IP settings 1. From the Setup > Network screen, select TCP/IP settings. The TCP/IP Settings screen opens.
  • Page 42: Figure 42: Ftp Server Screen

    CT-5320F/CT-5640F User and Installation Guide Network Setting Description Enter the IP address of the DNS server that is used in your network. Use the DNS Server same value that is used for the PCs on your LAN. The default name is CT-5xxx-y-zF, where: ...
  • Page 43: Figure 43: Email (Smtp) Server Screen

    Using the Web Interface Email (SMTP) Server An email (SMTP) server may be used for receiving events/alerts triggered by camera motion detection, sending alerts, and for storing recorded video images and files. To configure email server settings 1. From the Setup > Network screen, select Email (SMTP) Server. The Email (SMTP) Server screen opens.
  • Page 44: Figure 44: Ping Target Screen

    CT-5320F/CT-5640F User and Installation Guide Ping Target The Ping Target screen is used to verify that the camera is online by sending a ping (packet) to another device on the same network. If the other device is is online, the Ping Status “Success” is displayed. If the other device is not online, the Ping Status is indicated as “Failed”.
  • Page 45: Figure 45: 802.1X Screen

    Using the Web Interface To authenticate the camera with 802.1X 1. From the Setup > Network screen, select 802.1X. The 802.1X screen opens. Figure 45: 802.1X Screen 2. Configure the following settings: Network Setting Description From the drop-down list, select one of the following authentication options: ...
  • Page 46: Figure 46: Zero Network Configuration Screen

    CT-5320F/CT-5640F User and Installation Guide Zero Network Configuration Zero Network Configuration (zeroconf) is a methodology that automatically creates an IP-based computer network without requiring manual operator intervention or special configuration servers. When zeroconf is disabled, a network administrator must use servers, such as DHCP and DNS servers, to configure the unit’s network settings, or manually configure each device’s network settings.
  • Page 47: Configuring Account Settings

    Using the Web Interface 6.5.2 Configuring Account Settings The Account tab is used to enter the username, password, and user class for each user. It is possible to add, update or delete user accounts. In addition, it is possible to enable ONVIF security from this screen. To configure account settings 1.
  • Page 48: Figure 48: Date And Time Screen

    CT-5320F/CT-5640F User and Installation Guide Date and Time Settings The Date and Time screen is used to set the current date and time. To configure date and time settings 1. From the Setup > Camera screen, select Date and Time. The Date and Time screen opens. Figure 48: Date and Time Screen 2.
  • Page 49: Figure 49: Video Streaming Screen

    Using the Web Interface Video Streaming Settings The Video Streaming screen is used to set the current date and time. To configure video streaming settings 1. From the Setup > Camera screen, select Video Streaming. The Video Streaming screen opens. Figure 49: Video Streaming Screen 2.
  • Page 50: Figure 50: Motion Detection Screen

    CT-5320F/CT-5640F User and Installation Guide Field Description MJPEG Multicast Enter the multicast streaming address. Valid range for multicast IP address Streaming IP is between 224.0.0.0 and 239.255.255.255. Typical multicast IP address is Address 239.x.y.z MJPEG Multicast Enter the multicast streaming port number. Port number can vary between Streaming Port 1 and 65535.
  • Page 51: Figure 51: Video Settings Screen

    Using the Web Interface Field Description Check this box to send email notification of events. Send Email Notification Select Video or JPEG. Media Type for Email Notification Check this box to save events on a local folder. Save Event Video to Local Folder Send Event to TCP Check this box to send events to the TCP host.
  • Page 52: Log Out

    CT-5320F/CT-5640F User and Installation Guide Analog Video Output The Analog Video Output screen is used to set the TV standard (PAL or NTSC). To configure the analog video output 1. From the Setup > Camera screen, select Analog Video Output. The Analog Video Output screen opens.
  • Page 53: Appendix

    Appendix Appendix The appendix contains the following sections:  Technical Specifications (page 40)  Connecting Leads to a Spring Clamp Terminal Block (page 42)  CT-5320F/CT-5640F Mounting Accessories (page 43)  Troubleshooting (page 49)  Acronyms and Abbreviations (page 52)
  • Page 54: Technical Specifications

    CT-5320F/CT-5640F User and Installation Guide Technical Specifications Following are the CT-5320F/CT-5640F technical specifications: Focal Plane Array Sensor Type Uncooled Vanadium Oxide Microbolometer CT-5320F 320 x 240 (QVGA) Array Format CT-5640F 640 x 480 (VGA) Pixel Pitch 17µm Spectral Band 8-14µm (LWIR) Sensitivity (NEDT) @ f/1.0 <...
  • Page 55 Appendix Hardware Embedded Memory 2GB for Video Storage and Image Capture Network Ethernet 1 x Ethernet RJ45 interface (IEEE 802.3/802.3u) Services and Protocols RTP, RTSP, TCP/IP, UDP/IP, DHCP, FTP, HTTP, HTTPS, SMTP, DNS, SNTP, ONVIF v 2.0 and Profile S Video Streaming H.264, MJPEG Event Notification...
  • Page 56: Connecting Leads To A Spring Clamp Terminal Block

    CT-5320F/CT-5640F User and Installation Guide Connecting Leads to a Spring Clamp Terminal Block The unit is delivered with two terminal block connectors (one for an AC connection and one for a DC connection), which enable you to connect wires for an optional power supply to the unit. See section 2.2.2. Figure 53: Spring Clamp Terminal Block To connect a wire to the spring clamp terminal block: Strip the insulation form the end of each wire that is to be connected to the terminal block.
  • Page 57: Ct-5320F/Ct-5640F Mounting Accessories

    Appendix CT-5320F/CT-5640F Mounting Accessories The following mounting accessories are available from DVTEL for installation of your ioimage Thermal fixed camera. All products are for indoor/outdoor installation and are epoxy polyester powder-painted in RAL9002 color. All products are supplied with housing screws. Housing position adjustment is made with only one bolt.
  • Page 58 CT-5320F/CT-5640F User and Installation Guide Name Image Description Wall bracket with joint, including an internal CT-WALL-00 cable channel, for vandal-proof protection. For IP55 protection, cut a hole in the supplied sheath of 2mm (0.08”) less than the cable diameter and connect to the existing hole of the bracket.
  • Page 59 Appendix Name Image Description Ceiling bracket with an internal cable channel. It CT-CEILING-00 combines easy position adjustment and vandal- proof protection. Suitable for housings with cable management. Material: Extrusion and die-cast aluminum Unit weight: 1.3kg (2 lbs. 14 oz.) Load rating: 15kg (33 lbs.) Length: 412mm (16.2 in.)
  • Page 60 CT-5320F/CT-5640F User and Installation Guide Name Image Description Kit including CT-WALL-00 mount and corner CT-CORNER-00 adapter. It allows the cable to pass internally through a slot to connect to the CT-WALL-00 bracket. Constructed from steel. For corner installation. Material: Stainless steel corner and die-cast aluminum mount Unit weight: corner 1kg (2 lbs.
  • Page 61 Appendix Name Image Description Kit including CT-WALL-00 mount and reinforced CT-POLE-01 supporting pole clamp. It allows the cable to pass internally through a slot to connect to the CT-WALL-00 bracket. For pole installation. Material: Die-cast aluminum clamp with stainless steel tie-rods Unit weight: pole clamp 0.9kg (2 lbs.);...
  • Page 62 CT-5320F/CT-5640F User and Installation Guide Name Image Description Kit including pole adapter for CT-WALL-00 and CT-POLE-03 CT-ADAPTER-00. Material: Die-cast aluminum clamp with steel pole adaptor Unit weight: pole clamp 1.5kg (3 lbs. 5 oz.); mount 0.6kg (1 lb. 5 oz.); pole adapter 0.7kg (1 lb.
  • Page 63: Troubleshooting

    Appendix Troubleshooting This section provides useful information and remedies for common situations where problems may be encountered. Problem Possible Solution No network connection Hardware issues:  Check that the network is working and the unit is powered on.  Check that the network (Ethernet) cable is properly attached to the unit.
  • Page 64 CT-5320F/CT-5640F User and Installation Guide Problem Possible Solution  No analog output video Make sure the analog video out is enabled on the unit/channel.  signal Check that the video cables are securely connected between the unit’s VIDEO OUT BNC connector and the analog video source. ...
  • Page 65 Appendix Problem Possible Solution  Relay outputs are not Check the unit settings to confirm that the relay output is enabled. Refer to the HTML Edition Units User’s Guide for details. working  Check that a proper rule for activating a relay output has been defined in the unit or activate it manually.
  • Page 66: Acronyms And Abbreviations

    CT-5320F/CT-5640F User and Installation Guide Acronyms and Abbreviations Abbreviation Description 802.1X Network Access Control Port based standard Automatic Gain Control DHCP Dynamic Host Control Protocol EULA End User Licensing Agreement File Transfer Protocol H.264 Video Compression Standard HTTP Hypertext Transport Protocol HTTPS Hypertext Transport Protocol Secure Internet Protocol...
  • Page 67: Contacting Dvtel

    Mobile: +852 9479 4195 電郵: info.northasia@dvtel.com info.northasia@dvtel.com To request the latest versions of firmware and software or to download other product-related documents, visit http://www.dvtel.com/support. If you have obtained a login, go to our support gateway. For assistance, email us at support@dvtel.com...

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