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Exacom VCR-2020 User Manual

Digital voice call recorder
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EXACOM
tm
MODEL VCR-2020
DIGITAL VOICE CALL RECORDER
USER Guide
7000133B
EXACOM, Inc.
99 Airport Road
Concord, New Hampshire
(603) 228-0706

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Summary of Contents for Exacom VCR-2020

  • Page 1 EXACOM MODEL VCR-2020 DIGITAL VOICE CALL RECORDER USER Guide 7000133B EXACOM, Inc. 99 Airport Road Concord, New Hampshire (603) 228-0706...
  • Page 2 EXACOM, Inc. will not be liable for any damages, including any lost profits, lost savings or other incidental or consequential damages arising out of the use or inability to use this product, even if EXACOM, Inc. or its authorized dealer has been advised of the possibility of such damages, or for any claim by any other party.
  • Page 3 EXACOM VCR-2020 ISSUE CONTROL (VCR - 2020) ISSUE DATE CHANGE 11-01- Original Draft 5-23-1996 Update Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.

  • Page 4: Table Of Contents

    Supervisor MESSAGE PLAY Mode ........18 3.2.2 Supervisor MONITOR Mode ..........18 3.3.0 MEMORY STATUS Mode ..........19 3.4.0 TIME SET Mode............19 3.5.0 DATE SET Mode............20 3.6.0 IDLE Mode ..............20 Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.
  • Page 5 EXACOM VCR-2020 APPENDIX A - REGULATORY COMPLIANCE A.1.0 Regulatory Information (FCC)...........21 A.2.0 Telco Notification ............21 A.3.0 Incidence of Harm ............21 A.4.0 Changes in Service............21 Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.

  • Page 6: About This Manual

    Supervisory personnel. 1.2.0 Physical Description The VCR-2020 is available in a Console Mount or a Desk Mount Version. Functionally the two are exactly the same. The Console Mount version is also available in a Dual Console Mount configuration which contains two CONSOLES in a single rack mount chassis.

  • Page 7: System Processor

    These configurations are shown in Figure 2. Figure 1a: The VCR-2020 can be configured with a single Operator/Supervisor Console Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.
  • Page 8 EXACOM VCR-2020 ,1752'8&7,21 Figure 1b: Up to a total of twenty Operator/Supervisor Consoles Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.
  • Page 9 EXACOM VCR-2020 ,1752'8&7,21 Figure 2a: Table top desktop model Figure 2b: Single/Dual rack mount (19"x 5¼") model Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.
  • Page 10 EXACOM VCR-2020 ,1752'8&7,21 Figure 3: Operator / Supervisor Console Front Panel Detail Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.

  • Page 11: Controls And Indicators

    23(5$725 )81&7,216 2.1.0 Controls and Indicators 2.1.1 SUPERVISOR Key The SUPERVISOR Key is used to place a VCR-2020 console in the Supervisor Mode, which will allow all supervisory as well as Operator functions to be performed. 2.1.2 - VOLUME + Control The VOLUME control varies the audio volume of the internal speaker or Operator Headset (when connected).

  • Page 12: Function Buttons

    The real-time clock will show the time and date relative to the audio message. Also, the message duration counter will show the duration of the selected message. The purpose of FREV, FFWD and PLAY changes once play begins. Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.

  • Page 13: Frev/Ffwd/Play/Stop Button Functions In Play Mode

    The SAVE/CLEAR button is used to mark a message in memory as SAVED; it is not automatically cleared by the system. The CLEAR function is only available to Supervisory personnel. Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.

  • Page 14: Vcr-2020 Operator Operating Modes

    MESSAGE SEARCH mode is entered by pressing STOP during MESSAGE PLAY or by pressing PREV, NEXT or LAST from idle mode. The display will be as shown: Figure 6: Console display in MESSAGE SEARCH mode Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.

  • Page 15: Message Play Mode

    NOTE: Message play may be continuous from message-to-message if your console has been set up for radio communications monitoring. Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.
  • Page 16 SAVE/CLEAR button while a message is selected automatically marks it as SAVED. An asterisk (*) will appear to the left of the real-time clock when a saved message is selected. Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.

  • Page 17: Record Mode

    NOTE: Lower speaker volume during monitoring to prevent possible feedback from the operator microphone. Figure 10: Console display in RECORD (MESSAGE SEARCH) mode Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.

  • Page 18: Supervisor Key Requirement

    EXACOM VCR-2020 683(59,625 23(5$7,1* 02'(6 Supervisor Key Requirement All VCR-2020 supervisory functions require that a supervisor key be inserted into the keyswitch labeled SUPERVISOR, and that the key be turned ON, by turning the switch clockwise. WARNING: Once a console has been placed in Supervisory Mode, it will not RECORD from the phone line, if any, attached to the console.

  • Page 19: Supervisor Message Search Mode

    NOTE: A console can only be monitored by a single supervisor. For example, a second supervisor cannot monitor console 01 if the first supervisor is already monitoring console 01. Figure 12: Console display in Supervisor MONITOR mode Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.

  • Page 20: Memory Status Mode

    3.3.0 MEMORY STATUS Mode This mode is selected by pressing the STOP button once after CONSOLE SELECT mode. This mode displays the status of the VCR-2020 memory. The display is shown in Figure 13. Figure 13: Supervisor MEMORY STATUS Display The total percentage of SAVED memory is shown, as well as minutes and seconds of SAVED messages.

  • Page 21: Date Set Mode

    This mode can be selected if the console is placed in MONITOR mode and no activity is taking place at the selected console. IDLE mode can be exited by pressing STOP, or pressing the FREV button to enter MESSAGE SEARCH mode. Copyright 1991, 92, 93, 94, 95, 96 all rights reserved by EXACOM, Inc.
  • Page 22 Change in Service The local serving telephone company may make changes in its communications facilities or procedures. If these changes should affect the use of the VCR-2020 or compatibility with the network, the serving telephone company must give written notice to the user to allow uninterrupted service.

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