Exacom VCR-2020 Technical Description

Digital voice call recorder
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EXACOM
tm
MODEL VCR-2020
DIGITAL VOICE CALL RECORDER
MULTI-POSITION PLAYBACK FEATURE (V4.04 or greater)
Technical Description
Issue 4
VCR-2020 Multi-Position Playback Addendum
1

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Summary of Contents for Exacom VCR-2020

  • Page 1 EXACOM MODEL VCR-2020 DIGITAL VOICE CALL RECORDER MULTI-POSITION PLAYBACK FEATURE (V4.04 or greater) Technical Description Issue 4 VCR-2020 Multi-Position Playback Addendum...
  • Page 2: Table Of Contents

    SECTION PAGE 1 - INTRODUCTION Feature Description ............2 2 – GROUP PROGRAMMING VCR-2020 Supervisor Group Programming Mode ....2 Group Setup Using Serial Port ..........5 3 - OPERATOR FUNCTIONS for a Grouped Console Operator Modes..............7 SELECT Mode...............7 MESSAGE SEARCH Mode ..........8 MESSAGE PLAY Mode ...........9...
  • Page 3: Introduction

    INTRODUCTION Feature Description The Multi-Position Playback feature is a special version of the VCR-2020 Instant Recall Recorder in which the operator functions have been optimized for replaying recorded messages from multiple recording positions. This is helpful in cases where a single operator needs rapid access to many sources.
  • Page 4: Group Programming

    GROUP PROGRAMMING VCR-2020 Supervisor Group Programming Mode To program groups, you must use the supervisor key to enter supervisor mode. Note the supervisor screen below. Warning. When in supervisor mode, the console will NOT record. Always be sure to enter supervisor mode from a NON recording position, when possible. Also, turn down the volume control because the setup mode causes the console to monitor the audio into the console.
  • Page 5: Group Setup Using Serial Port

    (pins 2 and 3 swapped). The VCR port is configured as DTE. Once connected, use the following commands: R – Show Group/Name setup for all channels E – Edit Group/Name setup S – Save changes Esc - Backup L – Show boot/configuration log VCR-2020 Multi-Position Playback Addendum...
  • Page 6 B 03/22/99 08:59:54 V4.04 --- at 08:59:38 C 03/22/99 09:20:34 ----------- C 03/22/99 09:20:56 ----------- C 03/22/99 09:21:28 ----------- System Configuration C 03/22/99 09:55:56 ----------- was changed at 09:20:34 Figure 3: Log after striking the L key. VCR-2020 Multi-Position Playback Addendum...
  • Page 7: Operator Functions For A Grouped Console

    It will search and display them in chronological order. When a call is displayed, it will also show the console name of the call being displayed (See Figure 4). When the channel selection changes, the current message becomes the most recent message for that channel. VCR-2020 Multi-Position Playback Addendum...
  • Page 8: Message Search Mode

    Once a message has been selected, pressing the PLAY button can play it. As each message is selected, the real-time clock will reflect the time and date relative to the selected message. The message duration and caller's telephone number (if ANI is available) will also be displayed. VCR-2020 Multi-Position Playback Addendum...
  • Page 9: Message Play Mode

    2. Normally, in IDLE mode, no duration will be present (see Figure 5). 2 – In SEARCH mode, the word REC will appear at the top right of the screen and the duration is moving. VCR-2020 Multi-Position Playback Addendum...

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