EPOS A7 User Manual
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EPOS A7 User Manual

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PBUM-012E(Rev007;130402)

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Summary of Contents for EPOS A7

  • Page 1 PBUM-012E(Rev007;130402)

  • Page 2: Table Of Contents

    [Printer mechanism replacement] [Connecting Cables] [Installing Paper Roll] Chapter 5. Printer Operation 2-3. Basic Installation 5-1. Printer Self-test 2-4. USB Settings 5-2. Paper Jam Correction [Physical USB port settings] 5-3. A7 Printer Specifications [Virtual COM port settings] [Ethernet to USB settings]...

  • Page 3: Chapter 1. Introduction

    Chapter 1. Introduction 1-1. Warranty We guarantee our POS terminal product and its parts against defects in materials and workmanship, under proper use, for a standard period of 2 years from the original date of purchase. During this period, we will repair or replace defective and/or faulty products or parts without charge to the customer for parts and labor. The 1st year includes servicing and new or refurbished replacement parts free of charge, with one-way shipping costs borne by the seller.

  • Page 4: Safety Information

    1-3. Safety Information 1. Always ensure that the correct power voltage is used as a precaution against fire and electrical shock. 2. Avoid exposing product to direct sunlight. Do not use product in areas of high humidity. Doing so may cause low reliability and/or operational malfunction. 3.

  • Page 5: Liability Limitation

    1-4. Liability Limitation ● Installation and maintenance We recommend that you inquire about product installation, maintenance and repair service from the official service center and agent office. POSBANK takes no responsibility for malfunctions or system errors occurring after service and/or system check carried out by unofficial service providers. ●...
  • Page 6 ● Cleaning procedure Cleaning with chemical based products (in particular those containing benzyl or chemical thinning agents) can damage the exterior surfaces of the product. We recommend using a soft damp cloth and wiping gently, taking particular care when dealing with the LCD display screen. ●...

  • Page 7: Installation Recommendations

    1-5. Installation Recommendations 1. Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.) 2. Install away from damp spaces or water-leaks. 3. Beware of static occurrence during installation. 4. Use only ground connected and quality certified power cords and cables. 5.

  • Page 8: Chapter 2. Product Overview

    Included in the package: Printer, power cable, interface cable, adapter, cable cover, roll paper, user manual and driver CD. Please check that all items shown are included in your package. If anything is missing or damaged, please contact your dealer for assistance. » The A7 printer manual and drivers can be downloaded from our website: www.posbank.com/www.easyset.org...

  • Page 9: [Package Contents]

    [Package Contents]...

  • Page 10: Product Outline

    2-2. Product Outline (Note: Labels may differ according to model/region) [Control Panel] ERROR (LED) : Blinks red when cover is open, no paper is installed or Printer cannot function correctly. POWER (LED) : Steady green light is lit when power is on. FEED (Button) : Pressing the FEED button will eject paper.

  • Page 11: [Connecting Cables]

    [Connecting Cables] 1. Ensure that both the printer and host terminal are switched off. 2. Connect the power cable by first pulling back on the locking mechanism and inserting into the printer’s interface. 3. Connect to the power outlet using the adapter provided. 4.

  • Page 12: [Installing Paper Roll]

    [Installing Paper Roll] 1. Push down on the level to the left side of printer to open the cover. 2. Switch off the power. 3. Remove any paper remaining inside the printer and insert a new paper roll, ensuring that the end of the roll is underneath.

  • Page 13: Basic Installation

    2-3. Basic Installation OPOS Driver The UNIPOS driver for OPOS driver system (based on Windows XP) is provided. Alternatively, you can download the latest OPOS driver software at: www.easyset.org. -13-...
  • Page 14 ● Installation 1. Download EasySet OPOS driver file and install. Complete the installation of OPOS driver. 3. File is located at: [Start] –> [All Programs] –> [EasySet] –> [OPOS] –> Execute EasySet_OPOS prgram. ● Setting Click “Add New Device” to install new printer. -14-...
  • Page 15 Select ‘Device Name’ and ‘Device Type’, then click “Add”. [‘Select Device Type’: Serial, parallel or USB] Click "Add New LDN" to install new name. The LDN for OPOS test program is "Unit1" Select newly added printer and enter “Device Setup”. -15-...
  • Page 16 Enter port details in the Printer Settings page and press [OK] complete the setup. ※ When setting up the ‘Cash Drawer’, please use the same procedure as above. -16-...

  • Page 17: Usb Settings

    2-4. Port settings 1. Physical USB port settings ● Installation 1. Download the A7 printer driver file from www.easyset.org relevant to your operating system (32bit or 64bit). 2. Double click the file and follow the on-screen steps to install the driver.
  • Page 18 After installation is complete, connect the A7 USB cable. ※ When connecting the A7 printer via USB, Physical/Actual USB must always be selected. ※ For more detailed explanations, please refer to the Setting Mode. -18-...
  • Page 19 Go to: Start -> Printers and faxes ->EASYSET PBP_A7 -> Printer settings After checking the printer settings, the test print should be run. -19-...

  • Page 20: [Virtual Com Port Settings]

    ‘Others’ -> ‘Virtual Serial Driver for A7’. 2. Double click the file and proceed Install the A7 Virtual Serial Driver. After installation is complete, connect the A7 USB cable. ※ When connecting the A7 printer using this mode, Serial Emulation must always be selected.

  • Page 21: Ethernet To Usb Settings

    Serial Port For USB(COM2) Port has been correctly installed. 3. Ethernet to USB settings ※ NB: The A7 printer supports Ethernet to USB connections via an external Ethernet module, however do not select this option unless the module is present.

  • Page 22: Chapter 3. Product Settings

    Thermal Receipt Printer Chapter 3. Product Settings 3-1. Specifications · Versatile & adaptable applications · Robust and cost effective · Paper Jam-free type printing · Easy paper loading · Auto-cutter · RS232/USB interfaces · Internal buzzer · High performance CPU ·...

  • Page 23: Printer Setup

    3. Main program can be found at: [Start] –> [All Programs] –> [EasySet] –> [PrintFirmWare] ● Setting Step 1. Select [Interface] and [Port]. Step 2. Click [Download Start] and choose route. After checking printer model, select [Firmware route]. - A7 [C:\Program Files\EasySet\PrintFirmWare\A7\Firmware] [Font route] - A7 [C:\Program Files\EasySet\PrintFirmWare\A7\Font]...

  • Page 24: [Nv Image Tool]

    NVImage The ‘NV Image Tool’ program allows the user to add images to the printed receipt. The program is compatible with ECP-500/ECP-500A, A10 printer and IMPREX internal printer. ● Installation 1. Insert CD or download EasySet NVImage driver file (www.easyset.org) 2.
  • Page 25 ① Preview of image ② Open file ③ Delete image ④ Uploads selected image to printer ⑤ Exit Step 1. Click ② [File Open] Notice Only single color .bmp files are compatible. Step 2. Confirm the image is correct in ① preview window Step 3.
  • Page 26 ① Interface Selects interface type ② Serial Port Setting Choose serial port settings ③ Upload Uploads and applies the selected image ④ Clear Deletes the selected image Printing Range : Chooses which pages are required ⑤ NVImage Printout Quality : Selects the quality of print required ⑥...

  • Page 27: Printer Settings

    3-3. Printer settings The printer properties (baudrate, density etc.) can be changed from the printer’s ‘Setting mode’. To enter ‘Setting mode’: 1. Switch off the printer. 2. Ensure that the paper roll is inserted properly and the end of the roll is outside the printer with the cover securely fixed. 3.
  • Page 28 4. The printer’s ‘Self-test’ will begin. 5. Information about the printer’s current state will be printed. 6. After 5 seconds without releasing the FEED button, the printer will enter ‘Setting mode’. 7. The following properties available to be set will be printed: *** Setting Mode *** Interface : Serial 1.
  • Page 29 * The following table shows the available options for each property in ‘Setting mode’. Function Button Count Setting Default Step by Step Setting in order 2400 BPS 4800 BPS 9600 BPS Serial Baudrate 19200 BPS 9600BPS 38400 BPS 57600 BPS 115200 BPS DTR/DSR Serial Handshaking...
  • Page 30 Code Page ※ Please refer to the 'Language setting' table for details. Serial Emulation USB Mode Actual USB Actual USB Ethernet to USB For example, To set the ‘Serial baudrate’ to 38,400bps: - When in ‘Setting mode’, press the FEED button twice(2), as displayed on the print out, to enter the ‘Serial baudrate’ submenu. - After 2 seconds, the following options will be printed: Serial Baudrate: 1.
  • Page 31 * To select the desired language, press the FEED button the corresponding number of times. Language setting Button Count CODE PAGE LANGUAGE Next code page CP-437 USA, Standard Europe Katakana Japanese CP-850 Multilingual PAGE 1 CP-860 Portuguese CP-863 Canadian-French CP-865 Nordic CP-1252 Latin l...
  • Page 32 Button Count CODE PAGE LANGUAGE Next code page CP-737 Greek CP-775 Baltic CP-855 Cyrillic PAGE 3 CP-857 Turkish CP-861 Icelandic CP-862 Hebrew CP-864 Arabic CP-869 Greek ll Button Count CODE PAGE LANGUAGE CP-1251 Cyrillic CP-1253 Greek CP-1254 Turkish CP-1255 Hebrew CP-1256 Arabic CP-1257...

  • Page 33: Chapter 4. Maintenance

    Thermal Receipt Printer Chapter 4. Maintenance This section shows the user the correct way to remove and replace the printer cutter, motherboard and printer mechanism for the POSBANK A7 printer. -33-...

  • Page 34: [Printer Cover Replacement]

    [Printer cover replacement] PUSH 1. Press “Open” button on printer to open cover. 2. Pull and push down the cover with using both hands. -34-...
  • Page 35 3. Printer cover separation has been completed. 4. Replace with new printer cover and reassemble the units. -35-...

  • Page 36: [Printer Cutter Replacement]

    [Printer cutter replacement] 1. Open the printer cover and remove the 2 screws from the cutter (as shown above). 2. Remove the cutter. 3. Replace the cutter using the reverse procedure of steps 1-2 above. -36-...

  • Page 37: [Motherboard Replacement]

    [Motherboard replacement] 1. Remove the power cable from the unit and open the cover by pressing 2. Remove the screw attached to the center of the lever and detach as down on the level to the left of the printer. shown above.
  • Page 38 FISCAL Option 3. Remove the 2 flat-headed screws from the locations shown above. 4. Remove the 2 screws from the underside of the printer (as shown above). -38-...
  • Page 39 5. Ensuring that the cover is open, pull vertically upwards to separate the 6. The side of the printer should look at above. (At this point, switch the power to ON to avoid any damage when removing.) casing from the bottom casing. -39-...
  • Page 40 7. Push down and forward on the front lid to completely separate the two 8. When separating the top case from the bottom case, take care so as not to parts. damage the motherboard in the process. -40-...
  • Page 41 FISCAL Option 10. Replace the motherboard and reassemble the unit using the reverse of 9. Remove the 3 screws from the face of the motherboard and separate from steps 1-9. the main unit. (During reassemble, ensure that the power switch is set to OFF.) -41-...

  • Page 42: [Printer Mechanism Replacement]

    [Printer mechanism replacement] 2. Remove the 2 screws from the location behind the motherboard (as shown above). 1. Remove the motherboard as shown in the previous section. 3. Remove the final screw from the side of the mechanism and remove the cover opening lever.
  • Page 43 5. Remove the 6 black circular M2.0 screws from the location shown above. 6. Remove the printer mechanism. 4. Remove the top casing from the motherboard panel 7. Replace the mechanism and reassemble the unit using the reverse of steps 1-7.

  • Page 44: Chapter 5. Printer Operation

    Thermal Receipt Printer Chapter 5. Printer Operation 5-1. Printer Self-test 1. Make sure the paper roll is installed properly. 2. While holding down the FEED button, turn on the printer to begin self-test. 3. The self-test prints out the current ROM version and printer status. 4.

  • Page 45: Paper Jam Correction

    5-2 Paper Jam Correction 1. In the event of a paper-jam, immediately stop printing. 2. Open the top cover by pressing down on the ‘COVER OPEN BUTTON’ shown above. 3. By opening the cover, the paper-jam will be automatically resolved. 4.

  • Page 46: A7 Printer Specifications

    5.3 Printer Specifications Printing Method 3" Jam-free direct thermal Printing Speed 200 mm/sec max Dot Density (DPI) 203.2 Dot Pitch (mm) 0.125*0.125 Effective Printing Width 72mm, 576dots Printing Direction Unidirectional with friction feed Font A (12*24) 42 columns Character/Line Font B (10*20) 56 columns Type Thermal paper...
  • Page 47 Power DC 24V 2.5A Data Buffer 4 Kbyte Life 1,000,000 cuts Cutting Cutting method Partial Cut / Full Cut Operation 0 ~ 40℃ Temperature Storage -20 ~ 60℃ Qualification CE, FCC, KC Dimension (WxHxD) 136 x 162.5 x 122(mm) *Product specifications may differ according to region and may be changed without prior notice. -47-...

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