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Axel AX3000 80WMS User Manual

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AXEL Platine Terminal
AX3000 Models 80WMS
USER'S MANUAL
February 2015 - Ref.: AX3E/1236-WMS-2

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Summary of Contents for Axel AX3000 80WMS

  • Page 1 AXEL Platine Terminal AX3000 Models 80WMS USER'S MANUAL February 2015 - Ref.: AX3E/1236-WMS-2...
  • Page 2 Email: info@axel.com The information related to firmware 1236d in this document is subject to change without notice. AXEL assumes no responsibility for any errors that may appear in this document. All trademarks and registered trademarks are the property of their respective holders.

  • Page 3: Table Of Contents

    TABLE OF CONTENT INTRODUCTION ....................1 1 - INTRODUCTION TO THE AX3000 ..............3 1.1 - ULTRA THIN CLIENT TECHNOLOGY ............. 4 No Operating System ..................4 No Embedded Applications ................4 No Local Management .................. 5 1.2 - DESIGNED FOR MULTIPOINT ..............5 2 - INITIAL POWER-ON ..................
  • Page 4 3.2.3 - Local Desktop .................. 30 a) Theme ....................30 b) TaskBar ....................31 3.2.4 - Audio ....................31 a) Audio Device ..................31 b) Sound Alerts ..................32 3.2.5 - Global RDP ..................32 a) USB Port Redirection ................32 b) Keyboard Nationality ................
  • Page 5 3.4.9 - Connecting a USB Audio Device ............. 56 3.4.10 - Connecting a Touch Screen ............57 3.4.11 - Listing Connected USB Devices ............ 57 3.5 - PRINTER MANAGEMENT ..............57 3.5.1 - Setting Up the Printer Port ............... 57 a) Setting USB Logical Ports ..............
  • Page 6 Statistic ....................87 5.1.6 - USB Statistics .................. 88 5.2 - REMOTE ADMINISTRATION ..............89 5.2.1 - AxRM: The Axel Management Software .......... 89 5.2.2 - VNC Remote Control ............... 90 5.2.3 - Interactive Telnet Set-Up ..............90 5.2.4 - Batch Remote Set-Up ..............91 a) Header....................
  • Page 7 By the terminal .................. 111 A.5 - SETTING-UP AXEL DHCP OPTIONS ..........112 A.5.1 - Overview ..................113 A.5.2 - Adding an Axel option with the Microsoft DHCP Server ....113 A.5.3 - 'axrmserv' option: auto-configuration..........114 A.6 - GOING FURTHER................115 A.6.1 - Reload Factory Settings ..............

  • Page 9: Introduction

    Introduction INTRODUCTION AX3000 Model 80WMS - User's Manual...
  • Page 10 A.1 - Using the AX3000 interactive set-up A.2 - Network overview (Ethernet address, IP address and routers) A.3 - DHCP protocol A.4 - DNS protocol A.5 - Axel DHCP Option A.6 - Going further... A.7 - Hardware and firmware information AX3000 Model 80WMS - User's Manual...

  • Page 11: Introduction To The Ax3000

    Introduction to the AX3000 - 1 - INTRODUCTION TO THE AX3000 AX3000 Model 80WMS - User's Manual...

  • Page 12: Ultra Thin Client Technology

    The main benefits of "Ultra Thin Client" technology are: No Operating System The innovative Ultra Thin Client technology from Axel uses ALL the hardware resources for specific thin-client functions and not simply to host an operating system. These functions are: •...

  • Page 13: No Local Management

    • No backup or restore file issues (in the event of reversing a failed software upgrade). Despite its advanced technology the Axel terminal is managed like a traditional terminal. The set-up is designed to be equally accessible from the terminal or remotely over the network (by telnet or VNC).

  • Page 15: Initial Power-On

    Initial Power-On - 2 - INITIAL POWER-ON AX3000 Model 80WMS - User's Manual...

  • Page 16: Multipoint Set-Up

    <Ctrl><Alt><Esc> will enter Terminal Set-Up. 2.1 - MULTIPOINT SET-UP The 'MultiPoint' set-up is a unique Axel feature. This allows the Axel thin client to be configured by selecting the name of the MultiPoint server from a list. For example: Note 1: To build this list, an IP address (given by a DHCP server) is needed.

  • Page 17: Auto-Configuration

    There are also options to specify various terminal specific parameters, for example an IP address and terminal name etc. For more information on AxRM’s activity in the auto-configuration process, see the manual "Axel Remote Management - Version 3", available from www.axel.com. The auto-configuration process: - Is automatically initiated when power is applied to a brand new terminal or if the terminal is reset to factory defaults - see A.10.1 appendix.

  • Page 18: Stage 1: Checking The Network

    The recommended way is to configure the DHCP server to send this information in addition to the AX3000 IP address. This information (IP address and port) can easily be entered into the DHCP server by using the vendor ID fields. "Axel DHCP option".

  • Page 19: A) Determining The Tcp Port

    If no value is received a default value of port 80 is used. b) Determining IP address Method 1: If the IP address or DNS name is given by the DHCP server (through Axel DHCP option) then this is the information the terminal uses to locate the AxRM server.

  • Page 20: Stage 4: Receiving The Firmware Download

    Initial Power-On This loop stops when either AxRM responds or if a user presses any key on the keyboard, causing the normal interactive quick setup to run. 2.2.4 - Stage 4: Receiving the firmware download A dialog box on the terminal screen provides the status. From this stage the mechanism cannot be aborted.
  • Page 21 Initial Power-On Note: if the firmware is updated the new version is displayed. After the configuration file is received the terminal reboots: The terminal is now ready for use. AX3000 Model 80WMS - User's Manual...

  • Page 23: Interactive Set-Up

    Interactive Set-Up - 3 - INTERACTIVE SET-UP AX3000 Model 80WMS - User's Manual...
  • Page 24 Interactive Set-Up This chapter describes AX3000 installation using the interactive set-up procedure. The following can be used to enter the AX3000 interactive set-up: - Pressing <Ctrl><Alt><Esc> twice from the terminal - Using Remote Control from AxRM. (See Chapters 5.2.1 and 5.2.2) - Using Telnet from another terminal/PC.

  • Page 25: Setting Network Environment

    Interactive Set-Up 3.1 - SETTING NETWORK ENVIRONMENT The network settings are available through the [Configuration]-[Network] menu: This chapter covers the AX3000 network configuration: - General Parameters: the terminal identification and the interface activation - Ethernet Interface: static or dynamic IP address, DNS protocol and router management - Servers: manages the server list.

  • Page 26: General Parameters

    A terminal name is mandatory – though need not be used. By default the terminal name is set to 'axel' suffixed by the last part of the MAC Ethernet address. For example 'axel200002'. This ensures all terminals have a unique default name.

  • Page 27: Ethernet Interface

    Interactive Set-Up description will be obtained by the Axel Remote Management software (AxRM) during the 'discover' operation. This comment will allow the terminal to be easily located within the database. 3.1.2 - Ethernet Interface To set the Ethernet interface properties select the [Configuration]-[Network]- [Ethernet Interface]-[IP Parameters] menu.

  • Page 28: A) Static Or Dynamic Ip Address

    Interactive Set-Up The "Link" parameter is set by default as auto-sense. Available modes are: - Auto-sense, - 10BT HalfDuplex, - 10BT FullDuplex, - 100BT HalfDuplex, - 100BT FullDuplex. The next sub-chapters deal with: - The interface setting (static or dynamic IP address) - The DNS protocol.

  • Page 29: B) Dns Protocol

    Interactive Set-Up Other parameters are: - Lease Time (minutes): lease time value requested by the AX3000 from the DHCP server. Depending on the DHCP server settings this parameter may be ignored. The AX3000 automatically renews the lease when it expires. - Free IP address when shutdown: by default when the terminal is shutdown a command to release the IP address is sent to the DHCP server.

  • Page 30: C) Router Management

    Interactive Set-Up Other DNS settings are available through the "DNS Parameters" option. The dialog box below is displayed: Parameters are: - DNS Search Domains: a DNS domain is used to resolve a server name or to register the terminal name (see Appendix A.4). Note: if the 'Default DNS Domain' is selected in the "DHCP Option List", the 'Default Domain' parameter cannot be accessed.

  • Page 31: Server Management

    Interactive Set-Up Note: If the 'Default Router' is selected in the "DHCP Option List", this field cannot be accessed. However additional routers can also be declared, to reach specific destination servers or networks. Select 'Other Routers'. The following dialog box is displayed: Any such router must be identified with 3 parameters: - The router’s IP address,...

  • Page 32: Ssl Security

    AND an IP address. - With DNS: a server is defined only by its name. This name can be either a full name (wms2011.servers.axel.com) or an incomplete name (wms2011). Its IP address is resolved later. (See Appendix A.4) Add a Server: move the highlight cursor to a vacant line and enter the name and either its IP address or DNS name.

  • Page 33: General Settings

    Interactive Set-Up against the terminal’s local CA certificates when an SSL connection is established. (HTTPS or NLA). For this check to be possible there must be at least one CA certificate stored in the terminal’s local store (see chapter 3.6.4). A check is made between the terminal’s local CA certificates and the server’s certificate.

  • Page 34: The Keyboard And The Mouse

    Interactive Set-Up 3.2.1 - The Keyboard and the Mouse Select the [Configuration]-[Terminal]-[Keyboard/Mouse] menu: Keyboard parameters (PS/2 or USB): - Nationality: select the nationality from a list - 'NUM' Led Initialization: this led lights when the AX3000 is switched on - 'CAPS' Led Initialization: this led lights when the AX3000 is switched on - Repeat Key Delay: sets the duration of a key being held down before it starts to auto-repeat (values: no, low, medium or high).

  • Page 35: The Screen

    Interactive Set-Up 3.2.2 - The Screen Select the [Configuration]-[Terminal]-[Screen] menu: a) Graphical Environment Parameters are: - Resolution: the default value of the monitor is automatically detected and used, although this can be overridden: AX3000 Model 80WMS - User's Manual...

  • Page 36: B) Screen Saver

    Interactive Set-Up - Orientations: possible values are 'Landscape', 'Portrait (Flipped)' and 'Portrait'. Depending on the resolution and the number of colors, these 2 last values may be not available. - Colors: available values are 16bpp, 24bpp and 32bpp. - Monitor Information: this dialog box gives information about the monitor (manufacturer, recommended resolution, available resolutions…).
  • Page 37 ELOTouch, MicroTouch or Liyitec. Automatic Detection (serial touch screens only): automatically obtain the set- up parameters from the touch-screen. To detect these settings the Axel terminal scans a range of baud rates and data formats. When these match the touch screen settings the serial line parameters are updated.

  • Page 38: Local Desktop

    - Palette Option: four templates are available. - Background Color. - Display logo: a logo can be displayed. This is either the Axel logo displayed at the terminal boot-up or a customer’s logo loaded in the AX3000 Local Store. See Chapter 3.6.4.

  • Page 39: B) Taskbar

    MultiPoint session label is displayed with the icon. - Enable: this option allows the taskbar to be enabled/disabled. But the taskbar is always displayed with the Axel desktop (when no session is displayed) - Auto-hide: when the taskbar is enabled, two possible values: - Yes: the taskbar is hidden.

  • Page 40: B) Sound Alerts

    Interactive Set-Up the following options are available: - Hardware Information: miscellaneous information. - Volume: setting-up the volume (0=mute). - Sound Alerts: selecting the output device: buzzer or audio device. b) Sound Alerts A sound alert is a bell sound. Two types of sound alerts are available. For each one, the beep can be disabled or the duration can be set.
  • Page 41 Interactive Set-Up class to be selected for the USB Port Redirection feature. See next page. The "When the session starts" and "While the session running" options are described in Chapter 4.3.5. Note: enable USB Port Redirection option in the MultiPoint session profile. Dialog box to select eligible USB devices: A set of USB devices can be selected by their types: - Mass Storage devices (memory sticks, hard drives, CD/DVD reader…)

  • Page 42: B) Keyboard Nationality

    Interactive Set-Up b) Keyboard Nationality When the nationality of the keyboard is not listed by the terminal setup, a country specific Microsoft keyboard code can be specified. This code is used when an RDP/ICA session is established and allows any keyboard nationality to be negotiated and supported by the terminal.

  • Page 43: A) Internal Clock

    Select the [Configuration]-[Terminal]-[Time settings] menu: a) Internal Clock Unlike a PC, there is no local clock (with battery) in Axel terminals. To provide a local clock we have introduced support for a time client (NTP protocol). This allows the time to be obtained when the terminal is powered on.

  • Page 44: C) Automatic Reboot

    Interactive Set-Up The time zone parameters are: - Time Zone GMT: positive or negative offset from GMT. - Time Zone Name: a non-empty character string (Greenwich by default). - Daylight Saving: enabling daylight saving function. - Daylight Settings: The following dialog box is displayed: Enter the following parameters for each transition time: - Transition Day: day number, day and month.

  • Page 45: Terminal Remote Control

    Interactive Set-Up 3.2.7 - Terminal Remote Control Select the menu [Configuration]-[Terminal]-[Remote Control]: a) Remote Control This functionality allows an administrator to remotely take control of a terminal. The administrator can passively watch the users screen or actively take control with his own keyboard for various support or administration purposes. The parameters are: - Remote-Control Allowed: yes or no.

  • Page 46: Password

    Interactive Set-Up The single parameter is the TCP port (4096 by default). For more information, refer to Chapter 5.2.3. 3.2.8 - Password Access to the set-up menus can be controlled by a password. a) Setting the Password Select the [Configuration]-[Terminal]-[Password] dialog box to set, change or delete the set-up password: Enter the following parameters: - Enter a new password: enter a new password of maximum five...

  • Page 47: The Multipoint Session

    Interactive Set-Up Three operations are permitted: - enter the password to access the set-up - Press <Esc> or select the [Cancel] button to exit set-up mode - Select the [Consult] button to access the set-up without using the password. All set-up operations will be permitted but it will not be possible to save the modifications.

  • Page 48: Connection Properties

    Interactive Set-Up - Additional Parameters: a dialog box, which lets certain RDP parameters be changed. See Chapter 3.3.4. - Redirected Resources: see Chapter 3.3.5. - Performances: a dialog box, which lets certain parameters be changed. For more information, see Chapter 3.3.6. 3.3.1 - Connection Properties The following box is displayed: These parameters are:...

  • Page 49: Authentication

    Interactive Set-Up 3.3.2 - Authentication The following box is displayed: These parameters are: - Retain last logon details: this parameter allows the username and domain fields of the Login screen to be automatically set-up. - Username: default value for the username field of the Login screen. - Automatic Logon: set this parameter to 'Yes' to get an automatic logon.

  • Page 50: Display Parameters

    Interactive Set-Up 3.3.3 - Display Parameters The following box is displayed: This box allows display settings (resolution, number of colors and frequency) to be set. The availability of these parameters depends of the Type value: - Default: these three parameters are issued from general settings (see Chapter 3.2.2).

  • Page 51: Redirected Resources

    Interactive Set-Up These parameters are: - Default Security Level: values are: - RDP: the terminal offers standard RDP security layer. If this is denied by the server, the SSL/TLS or SSL/TLS+NLA security layer is offered. - SSL/TLS: the terminal offers both the traditional and the SSL/TLS security layers.

  • Page 52: A) Declaring A Redirected Printer

    Interactive Set-Up established and removed when the session is disconnected. The redirected resources mechanism allows one or more locally attached peripherals to be 'published' to the Windows server. These resources are available only for the terminal's user. They are created on the Windows server when the connection is established and removed when the session is disconnected.
  • Page 53 Interactive Set-Up Select the dialog box of the 'Printer port' (menu [Configuration]-[Ports]-[xxx]). For example, the Usb1 port: Set the 'Active' parameter to 'As Printer' or 'As Printer and COM'. Then select 'Printer Parameters'. The following box is displayed: These parameters are: - Printer Name: name of the Windows printer AX3000 Model 80WMS - User's Manual...

  • Page 54: B) Declaring A Redirected Com/Lpt Port

    Interactive Set-Up - Windows Native Driver: printer driver name. It is ESSENTIAL that the value entered here matches the printer driver name exactly as installed on the server. If the match is not exact Windows will not be able to connect the printer to the driver and the printer will not be added to the Windows spooler.

  • Page 55: C) Redirecting Resources Within The Rdp Session

    Interactive Set-Up Select the dialog box of the 'COM port' (menu [Configuration]-[Ports]-[xxx]). For example, the Usb1 port: Set the 'Active' parameter to 'As COM port' or 'As Printer and COM'. Then select 'COM Port Parameters'. The following box is displayed: These parameters are: - Port Name: redirect COM port name (from COM1 to COM255).
  • Page 56 Interactive Set-Up [Configuration]-[Sessions]-[Session X]). Within this box, select 'Redirected Resources'. The following box is displayed: These parameters are: - Redirected Printer: printer(s) are selected through a list. This list is composed by the following items: - All - None - Printer Name (port): these are the RDP/ICA printer name(s). This allows the selection of only one printer to be redirected.

  • Page 57: Performance

    Interactive Set-Up - Include Audio Processing (Lan): this options allows the audio to be handled by the USB Port Redirection. And no more by the 'classic' redirection (see above). This is only permitted for a session with the 'Network Speed' sets to 'LAN' (See next chapter). 3.3.6 - Performance The following box is displayed: The first option allows the 'Connection Speed' to be set.
  • Page 58 Interactive Set-Up - Themes: the AX3000 operator is allowed to select a theme (i.e. a desktop appearance) other than the Windows Classic Theme. - Font Smoothing. - Desktop Composition (only available with RemoteFX - See Chapter 3.3.4): allows a full aero experience (translucent windows, flip 3D, preview in the taskbar…).

  • Page 59: Usb Management

    - Mass storage device (memory stick, hard drives, CD/DVD readers…), - Audio device. Other USB devices are detected but not supported. USB devices are hot-pluggable and are dynamically detected by the Axel terminal. Maximum number of connected USB devices: - Two keyboards and barcode readers,...

  • Page 60: Connecting A Usb Keyboard

    3.4.6 - Connecting a Printer a) Logical Port Attachment When a USB printer is connected for the first time to the Axel terminal a logical port is associated. Four logical ports are available: Usb1, Usb2, Usb3 and Usb4. AX3000 Model 80WMS - User's Manual...

  • Page 61: B) Releasing A Logical Port

    Interactive Set-Up The associated logical ports are listed in the menu [Configuration]-[Ports]- [USB Logical Ports]. To get information of a USB printer, select its logical port. For example: This association is maintained even if the printer is powered off, disconnected or connected to the other USB port.

  • Page 62: Connecting A Usb-Rs232 Adaptor

    Interactive Set-Up In the menu [Configuration]-[Ports]-[USB Logical Ports] select the logical port. The following box is displayed: Select the [Delete] button to release the logical port. The released logical port is removed from the list of the associated ports and is now available for the next USB device.

  • Page 63: B) Configuration

    Interactive Set-Up b) Configuration A logical USB port is allocated to the USB-RS232 adaptor. (See attaching and releasing operations in the Chapter 3.4.6). For example: This USB logical port allows the adaptor to be configured: line parameters (baud rate, format...), service and RDP redirection. 3.4.8 - Connecting a Mass Storage Device Note: only available with the firmware option MSC.

  • Page 64: Connecting A Usb Audio Device

    IMPORTANT: only mass storage devices formatted in FAT12, FAT16, FAT32 and ISO9660 are supported. For your information the following table lists the most common file systems for each device type (√: supported by a PC or Axel, ○: supported only by a PC): USB Mass Storage Device NTFS exFAT...

  • Page 65: Connecting A Touch Screen

    Interactive Set-Up 3.4.10 - Connecting a Touch Screen A USB touch screen may be seen by the terminal: - Either as a pointer device - Or as an USB-RS232 adaptor. In this case a logical USB port is automatically created (see Chapter 3.4.7). In both cases, to set-up the touch screen, select the menu [Configuration]- [Terminal]-[Screen].

  • Page 66: B) Setting Network Printers

    Interactive Set-Up b) Setting Network Printers Select the [Configuration]-[Ports]-[Network Printers]-[NetX]: The following parameters can be set: - Connection Type: always 'raw' - Server: select the server (i.e. network printer) from a list. - TCP Port: usual value is 9100. - Inactivity Time-out (sec): the session is automatically disconnected after this inactivity delay.
  • Page 67 Interactive Set-Up Select the dialog box of the 'Connection port' (menu [Configuration]-[Ports]- [xxx]). For example, the Usb1 Logical Port: Set the 'Active' parameter to 'As Printer'. Then select 'Printer Parameters'. The following box is displayed: These parameters are: - Printer Name: name of the Windows printer - Windows Native Driver: printer driver name.

  • Page 68: Lpd Service

    Interactive Set-Up The printer declaration is completed. For the redirection procedure, consult the Chapter 3.3.5. 3.5.3 - LPD Service The embedded LPD print server allows the terminal printer to be accessed as a standard system printer. An LPD printer requires two parameters: - The AX3000’s IP address or FQDN name if DHCP/DNS is used, - An identifier for the printer port.

  • Page 69: Rtty' Service

    Interactive Set-Up 3.5.4 - 'rtty' Service The rtty service allows the terminal printer to be accessed as a network printer. A network printer requires two parameters: - The AX3000’s IP address, - A TCP port number. a) Setting-up the Terminal To set the rtty service on the port, enter the following parameters in the [Configuration]-[Ports]-[xxx] dialog box: - Service: select rtty.

  • Page 70: Other Functions

    Interactive Set-Up 3.6 - OTHER FUNCTIONS Select the [Configuration]-[Advanced] menu: 3.6.1 - Tuning This box offers special terminal operating parameters. Usually the default values are suitable. For more information see Appendix A.6.2. 3.6.2 - Auto-Configuration The Auto-Configuration function lets a terminal check if new firmware and/or new configuration files are available.

  • Page 71: Factory Settings

    Interactive Set-Up The 'time-out' parameter is the maximum number of seconds allowed for the terminal to load a new firmware/configuration. If nothing is received in this time the terminal boots up using existing current settings. Two methods are available for the terminal to locate the AxRM server (IP address and TCP port): - Static: the IP address (or the name) and the TCP port are entered - Dynamic (only if DHCP is already used to get the terminal IP address):...
  • Page 72 Interactive Set-Up [Add object] button or transferred over the network by using AxRM (Axel software management). For more information, please consult the manual Axel Remote Management V3. Removing objects: an object can be removed by pressing <Del>. The entire local store can be cleared in a single operation by clicking the button [Clear All].

  • Page 73: Using The Ax3000

    Using the AX3000 - 4 - USING THE AX3000 AX3000 Model 80WMS - User's Manual...

  • Page 74: Switching On The Ax3000

    Using the AX3000 This chapter covers use of the AX3000. 4.1 - SWITCHING ON THE AX3000 The following operations are performed when the terminal is turned-on: - Boot: initialization, network detection... - Auto-configuration (optional): checks over the network if a new firmware/configuration is available.

  • Page 75: Xp Style' Taskbar

    Using the AX3000 For example: Possible actions: - Click the MultiPoint icon to open the session. - Click a taskbar icon. See next chapters. 4.2.1 - 'XP Style' Taskbar From the left to the right the aspect of this taskbar is: - A 'Desktop' icon to come back to the Local Desktop - The icon of the MultiPoint session if connected (with the label if the 'Display label' option is enabled –...

  • Page 76: Classical' Taskbar

    Axel session notification icons Desktop (pinned) Table 1 – Axel Notification Icons ('XP Style' taskbar) Turning off - See Chapter 4.5 Getting terminal information (Firmware/Hardware) The network status. In event of problem: Disconnecting the MultiPoint session. See Chapter 4.2.5. USB drive status. Only displayed if a USB drive is attached.

  • Page 77: Multipoint Session

    Using the AX3000 Table 2 - Axel Notification Icons ('Classical' taskbar) Turning off - See Chapter 4.5 Getting terminal information (Firmware/Hardware) The network status In event of problem: Disconnecting the MultiPoint session. See Chapter 3.2.2. USB drive status. Only displayed if a USB drive is attached...

  • Page 78: Authenticating

    Using the AX3000 4.3.2 - Authenticating When opening a session a local authentication box may be displayed. For example when opening a NLA-secured session: 4.3.3 - Checking the SSL Certificate When an SSL connection is established, the SSL server certificate may be checked.

  • Page 79: Closing The Session

    Using the AX3000 The [Continue] button is available only if the 'Action on Error' option (see Chapter 3.1.4) is set to 'display an alert'. If this option is set to 'refuse the connection', the dialog box looks like the following and the connection is blocked: In both cases the [Information] button displays the SSL server name and additional information about the server certificate.

  • Page 80: Special Features

    Using the AX3000 See Chapter 3.2.5). The 'When the session starts' values are: - Ignore: no eligible device is redirected. - Connect automatically: all eligible devices are redirected. - Ask each time: a box showing all eligible devices is displayed. The user can tick (x) or untick (.) a device for starting or stopping the redirection For example: Note: if the 'While the session is running' option is set, this box is also displayed...

  • Page 81: Locking The Screen

    Using the AX3000 The content of the box depends on the session type. For example from an RDP session: 4.4.2 - Locking the Screen For security reasons, it might be useful for the AX3000 operator to lock the screen rather than logging out. Note: the lock screen means the AX3000 screen is blanked but the current sessions are still connected and active.

  • Page 82: Usb Port Redirection Function

    Using the AX3000 Two methods are available to lock a screen: - Automatically: when the terminal is idle (keyboard or screen) for a certain time, the AX300 blacks out the monitor display. The display is automatically restored as soon as a key is pressed. A dialog box allowing the screen to be unlocked after password is entered is displayed.

  • Page 83: Rebooting Or Turning Off The Ax3000

    Using the AX3000 (if the 'When the option starts' is set to 'Ask each time'). It also displayed when a USB device is plugged when the MultiPoint session is in used if the 'While the session is running' option is set to 'Ask each time'. See Chapters 3.2.5 and 4.3.5.

  • Page 84: Ax3000 Hot-Keys

    Using the AX3000 4.6 - AX3000 HOT-KEYS The AX3000 hot-keys are listed in the following table. (These hot-keys are locally processed by the AX3000 and independent of emulation). PC-Keyboard Action <Ctrl><Alt><Esc> Enters the AX3000 'MultiPoint' Set-Up <Ctrl><Alt><S> Locks the screen. <Ctrl><Alt><D>...

  • Page 85: Administration

    Administration - 5 - ADMINISTRATION AX3000 Model 80WMS - User's Manual...

  • Page 86: Local Administration

    Administration This chapter describes the embedded AX3000 tools. 5.1 - LOCAL ADMINISTRATION The AX3000 interactive set-up provides the following administration features: - Using a memory stick to transfer a configuration file - Updating the terminal firmware (memstick or network) - Ping command - Connection management - Interface information - USB device list...

  • Page 87: B) Send A Configuration File To The Terminal

    Administration Select the [Upgrade]-[Config File]-[Terminal to USB] menu from the AX3000 set-up. The following box is displayed: When 'Full Set-Up' option is selected, all non-used terminal parameters will be included (as comments) in the configuration file. The configuration filename can be manually entered or located with the [File Explorer] button.

  • Page 88: Updating The Firmware

    - From a USB memstick. - With the bootp/tftp protocol. All Axel products have an ‘FK’ (Firmware key) number. It is important that the firmware file and Axel hardware have the same FK number. If not the update will fail.

  • Page 89: B) With Bootp/Tftp Protocols

    Administration b) With bootp/tftp Protocols Select the [Upgrade]-[Firmware]-[Update from Network] menu from the AX3000 set-up. The following box is displayed: Firmware can be updated in one of two ways: - tftp protocol: the operator must enter the location of the firmware file. - bootp and tftp protocol: this is an automatic procedure.

  • Page 90: A) Global Connection List

    Administration a) Global Connection List Select the [Diagnostics]-[Connections] dialog to check the status of all defined connections: Note: 'outside' the set-up, use <Ctrl><Alt><X> displays this box. For each session, the following information is displayed: - No: session number. - Type: always TSE - State: the possible values are: - Established: the session is connected, - Closed: the session has ended,...

  • Page 91: B) "Tcp Server" And "Tcp Client" Connection Information

    Administration For each auxiliary port, the following information is displayed: - Port: Usb1, ..., Usb4, Net1 and Net2 - Service and Other: information about the associated network service: - lpd: printer port name and optional filter, - rtty: TCP port and optional filter. - State: see above for the possible values.
  • Page 92 Administration Description of the information given within this box: - Who: AX3000 resource involved in the connection: S1 (session 1). - Type: network service being used (Rdp, ldp or tty). - State: the possible values are: - Established: the session is connected, - Closed: the session has ended, - Syn sent: connection request in progress, - Time Wait: connection close in progress.

  • Page 93: Ethernet Interface Management

    Administration 5.1.5 - Ethernet Interface Management a) State The following information is displayed when selecting the [Configuration]- [Network]-[Ethernet Interface]-[State] menu: Note: this information is automatically updated every 5 seconds. To force an update use the [Refresh] button. In the above dialog box, the following information is given: - Link: speed and type the network interface (useful when set in auto- sense mode).

  • Page 94: B) Dhcp/Dns

    Administration b) DHCP/DNS The DHCP/DNS box is the following: In the above dialog box, the following information is given: - State: the current DHCP state. The possible states are: - selecting: searching a DHCP server (broadcast) - requesting: requesting an IP address from the DHCP server which answered 'selecting' - bound: search has been successfully completed (IP address has been set)

  • Page 95: C) Statistic

    Administration - Status: the possible update values are: - None: no update (not requested) - Done: update succeeded - Failed: update failed - Pending: update in progress - Dhcp: update done by the DHCP server (the terminal had been informed to forgive the update) c) Statistic The statistics box is the following: Correct Frames: "Output"...

  • Page 96: Usb Statistics

    Administration 5.1.6 - USB Statistics The [Diagnostics]-[USB] menu lists the connected USB devices. For example For each line the number is the USB physical port number. The associated label is given by the USB product itself. If the USB product is supported, more information can obtained by clicking the product name.

  • Page 97: Remote Administration

    Axel Web site (http://www.axel.com): The AxRM software allows system administrators to manage and configure Axel TCP/IP products remotely over a network. The remote Axel device is selected by its IP address or network name. (The software can also assign an IP address to a newly installed terminal that has not had an IP address set) AxRM is an abbreviation for Axel Remote Management software.

  • Page 98: Vnc Remote Control

    - To set IP addresses by using the device MAC address. - Repair terminals that have lost their firmware (bootp error) For more information about the AxRM utility, read the manual "Axel Remote Management - Administration Software for Axel Terminals and Office Servers".

  • Page 99: Batch Remote Set-Up

    Administration Notes: - To disable the telnet set-up, set the TCP port to 0. - When the telnet set-up is running, the set-up is also displayed on the target terminal. The keyboard of the target terminal is locked. - The AX3000 telnet server supports the keepalive mechanism (value 3 minutes).

  • Page 100: A) Header

    Administration a) Header BEGIN_AX_SETUP V1.1 ######################################################### TCP/IP AX3000 Platine Terminal Ethernet address: 00:A0:34:20:27:10 Firmware: FK18.BV2.1a/TCP.FR.0826a.STD 08354 ######################################################### RESET_CMOS Note: the RESET_CMOS command allows all the set-up parameters (except the AX3000 IP address) to be reset. This line can be deleted or set as a comment. b) Substitution Commands axname_encoding_string= (yes | no)

  • Page 101: B) End Of File

    Administration - <#> is the screen session number (1 to 6) or the port session number (AUX1=1, AUX2=2, PARALLEL=3, USB1=4, USB2=5, USB3=6, USB4=7, NET1=8, NET2=9). - <$(X,Y)> is an "ethernet_axname" sub-string (start X, length Y). Notes: - If X is greater than the "ethernet_axname" length, the substring is empty.

  • Page 103: Appendix

    Appendix APPENDIX AX3000 Model 80WMS - User's Manual...

  • Page 104: Using The Interactive Set-Up

    A.1 - Using the AX3000 interactive set-up A.2 - Network overview (Ethernet address, IP address and routers) A.3 - DHCP protocol A.4 - DNS protocol A.5 - AXEL DHCP Option A.6 - Going further... A.7 - Hardware and firmware information A.1 - USING THE INTERACTIVE SET-UP A.1.1 - Entering the Set-Up...

  • Page 105: A) The Horizontal General Menu

    Appendix The mouse cannot be used within the telnet session. A help line is located in the bottom of the screen. The AX3000 set-up screen appears as follows: a) The Horizontal General Menu Move through the menu with horizontal arrow keys. A different vertical menu will be displayed automatically as each item is traversed.

  • Page 106: C) Dialog Boxes

    Appendix Note: the symbol '>', beside a vertical menu item, indicates that it is a sub- menu. c) Dialog Boxes Use the <Tab> or <> to move to next field or button. Use the <Shift><Tab> or <> to move to previous field or button. Two types of fields are distinguished in a dialog box: - Button: press <Enter>...

  • Page 107: Special Notation

    Appendix To enter characters with an ASCII code lower than 20 hexadecimal, use a backslash ('\') before the hexadecimal value. For instance, the 'Esc z' sequence can be encoded by '\1Bz'. Note: when the character string is longer than the length of the field, two indicators are displayed at the left and at the right of the field.

  • Page 108: Ip Address

    Appendix Select the '?' command in the horizontal menu of the AX3000 set-up to see the AX3000 Ethernet address. A.2.2 - IP Address Every device connected to an Ethernet network must have a single 32-bit address which encodes both the network and the host ID. Internet addresses (sometimes called «IP addresses») are usually written as four decimal numbers separated by decimal points ('.' character).
  • Page 109 Appendix Two types of router can be used to access remote networks: - A default router: this router knows how to reach many remote networks. - Specific routers: in charge of one remote network. The default router is only identified by an IP address. The specific routers are identified by the following parameters: - Router IP address: this router must be connected to the same network as the AX3000.
  • Page 110 Appendix Example 1: router 1 is used to reach the 192.168.2.xxx network and router 2 is used to reach the 192.1.1.xxx network: 192.168.2.xxx 192.1.1.xxx Router 1 Router 2 192.168.1.11 192.168.1.12 AX3000 192.168.1.10 The AX3000 route table will show the following: AX3000 Model 80WMS - User's Manual...

  • Page 111: The Dhcp Protocol

    Appendix Example 2: router 1 is used to reach both networks (192.168.2.xxx and 192.1.1.xxx): 192.1.1.xxx 192.168.2.xxx Router 1 192.168.1.11 AX3000 192.168.1.10 The AX3000 route table is: A.3 - THE DHCP PROTOCOL DHCP (Dynamic Host Configuration Protocol) is an industry standard protocol that lets a DHCP server (Unix, Windows, AS/400, etc.) allocate temporary IP addresses and other network parameters to terminals and PCs when they are powered on.

  • Page 112: Overview

    Appendix A.3.1 - Overview Here is a brief description of Axel’s implementation DHCP: - At boot time the AX3000 broadcasts DHCP requests to find the DHCP server. - If a DHCP server is found and correctly set-up, an IP address, and subsequently other parameters are given to the AX3000.

  • Page 113: Errors

    Appendix address on boot, the message 'DHCP in progress' is displayed on the bottom of the screen. Note: the search can be aborted by entering the set-up. If a DHCP (or BOOTP) server is available an IP address is given after a few seconds.

  • Page 114: The Dns Protocol

    Appendix been offered by a BOOTP server). If a re-negotiation fails the following dialog box is displayed: This indicates that in two minutes the AX3000 will be no longer be permitted to use the leased IP address and the session will be terminated If after these two minutes, the re-negotiation has still failed, an error box is displayed and all current sessions (telnet, tty, lpd, etc.) are closed (i.e.

  • Page 115: Resolving A Name

    (the default DNS domain name). For more information see Chapter 3.1.2. Example: "as400" is concatenated with "servers.axel.com" to create a full name of "as400.servers.axel.com" A host name is only resolved if the IP address is needed. (I.e. to open a session or to ping).

  • Page 116: B) Resolution Method

    (as400). - linux: an IP address is associated. No DNS resolution. - www.axel.com: this is a full name. The resolution is first made with the name itself (www.axel.com). Then, in event of failure, the resolution is made with the first DNS domain (www.axel.com.servers.axel.com).
  • Page 117 Appendix If a DNS server sends back a positive response, then the IP address is found and the resolution operation is completed. If not two cases of failure are possible: - Receiving a negative response: the name is not known by this DNS server.

  • Page 118: C) Messages Displayed On The Ax3000 Screen

    Session number 1 Resolving... Resolved: 192.168.1.180 Connected Explanation: the AX3000 attempts to resolve "as400.servers.axel.com". The resolution process returns the IP address which is 192.168.1.180. In the event of a problem, the "Resolved: a.b.c.d" message is replaced by an error message. For example: Connecting to as400.servers.axel.com:23 (Telnet)...

  • Page 119: Publishing The Terminal Name

    Appendix - Loc: no DNS server defined: no DNS server has been defined through the AX3000 Set-Up. - Loc: name syntax error: the syntax of the name to resolve is not correct (for example two consecutive dots: as400.servers). - Loc: timeout: no DNS server responds - Loc: no memory: due to a temporary memory overload, the AX3000 can not process the name resolution.

  • Page 120: Setting-Up Axel Dhcp Options

    "Axel DHCP options ". For example, Axel’s auto-configuration feature (see chapter 2.1) requires the terminal to know the network location of the machine running the management tool (AxRM). This information can be given to terminals using this DHCP feature.

  • Page 121: Overview

    15 lists DNS servers. - From 224 to 254: private options. Available for manufacturer use. The Axel options are contained within the range of numbers from 231 to 240. The ‘type’ is always ‘character string’. The format of the entry is as follows: - Entry starts with a keyword followed by one or more parameters.

  • Page 122: Axrmserv' Option: Auto-Configuration

    Click ‘OK’ to exit this box and 'OK' again to exit the former box. 3 - In the left panel select 'Server Options’ then right click ‘Configure Options’ Within the available options ‘tick’ the new Axel entry and enter IP and TCP port details as below as ‘string value’. For example: Note: the changes take immediately effect.

  • Page 123: Going Further

    Appendix broadcast. The format is as follows: axrmserv:param1:param2 The parameters are: - The IP address or DNS name of the AxRM server - The TCP port AxRM is listening on Having two parameters is not mandatory nor is the order important. For example you may only need to enter the IP address if the default port 80 is being used.

  • Page 124: General Level: Advanced Parameters

    IP Address Set by Ping: this parameter allows or disables the AX3000 IP Address to be set by a ping command. See Appendix A.6.4. Allow Network Discover: by default, SNMP requests are supported by Axel terminals. This allows terminals to be discovered by AxRM (the Axel administration software).

  • Page 125: B) Keyboard/Screen Menu

    This can be disabled and 'hard-coded' values are used. c Mass Storage Devices Menu LUN Number: some USB drives may be formatted in multi-LUN mode (multiple partitions). But the Axel Thin Client handles only a single LUN. This option AX3000 Model 80WMS - User's Manual...

  • Page 126: Session Level: Enhanced Parameters

    Appendix allows the LUN number to handle to be selected. (If the LUN Number is too high, the LUN #0 will be used). Enhanced FAT Readahead: this option allows performances to be increased. It could be disabled. External USB mass storage devices (memory sticks, hard drives, CD/DVD readers…) are redirected to the Windows/Citrix server and are seen as local drives The USB drive parameters are:...

  • Page 127: A) The 'Tcp Port' Parameter

    Appendix Notes: - The available parameters depend on both the connection type (screen or printer port) and the associated protocol. - New values are used for the next TCP/IP connection (no need to power- cycle the AX3000). a) The 'TCP port' Parameter This parameter is the server TCP port on which the session is connected.

  • Page 128: E) The 'Nagle's Algorithm' Parameter

    Appendix between 1024 and 3072. For each session a range of 8 TCP ports is given: session 1 = (x...x+7), session 2 = (x+8…x+15)... When a connection is established the next port of the associated range is used. After 8 connections, the same TCP port of a range is re-used.

  • Page 129: G) 'Additional Time-Out For Reconnection (Sec)' Parameter

    Using under Windows:  : Windows administration s/w (AxRM or Axel Remote Management) is available free on the Axel Web site. See Chapter 5.2. ARP table modification (Ethernet address notation, '-' are used as separators instead of ':'). The command is: C:\>...

  • Page 130: Rdp Sessions: Microsoft Keyboard Codes

    Appendix Note: if required this function can be disabled by setting the 'IP Addr. Set by Ping' parameter to 'no'. For more information, refer to Appendix A.6.2. A.6.5 - RDP Sessions: Microsoft Keyboard Codes For RDP session a Microsoft keyboard code can be specified (see Chapter 3.2.5).
  • Page 131 Appendix Chinese - Macau SAR 1404 Slovenian 0424 Chinese - Singapore 1004 Slovak 041B Chinese - Taiwan 0404 Sorbian 042E Croatian 041A Spanish - Spain 0C0A Czech 0405 Spanish - Argentina 2C0A Danish 0406 Spanish - Bolivia 400A Dutch - Netherlands 0413 Spanish - Chile 340A...

  • Page 132: Hardware And Firmware Information

    Appendix Hebrew 040D Yiddish 043D Hindi 0439 Zulu 0435 Hungarian 040E Note: this list can be found on the MSDN Microsoft site: http://msdn.microsoft.com/library/default.asp?url=/library/en-us/script56/html/882ca1eb- 81b6-4a73-839d-154c6440bf70.asp A.7 - HARDWARE AND FIRMWARE INFORMATION To obtain the terminal’s firmware and hardware revisions, use one of the following: - Use the AxRM utility, - Enter the AX3000 interactive set-up, and select '?',...

  • Page 133: Firmware Information

    Appendix - FK52: models 85B - FK55: models 80F - FK56: models 80G - FK57: models 80WMS Note: the correct firmware file must be downloaded for your AX3000 hardware. Example: if FK14 firmware file is downloaded into FK11 hardware, the download process will fail.
  • Page 135 PERSONAL NOTES...
  • Page 136 14 Avenue du Québec Bât. K2 EVOLIC - BP 728 91962 Courtabœuf cedex - FRANCE Tel.: 33 1.69.28.27.27 - Fax: 33 1.69.28.82.04 - Email: info@axel.com...

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