• A pplications and their functions may vary by country, region, or hardware specifications. Samsung is not liable for performance issues caused by applications from any provider other than Samsung. • S amsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software.
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No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.
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About this manual Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide. ® ™ ™ ™ • W i-Fi...
Table of Contents Getting started Entering text Connecting to a Wi-Fi network Device layout Setting up accounts Buttons Transferring files Package contents Securing the device Installing the SIM or USIM card and Upgrading the device battery Charging the battery Inserting a memory card Communication Turning the device on and off Phone...
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Settings Video YouTube About Settings Connections Device Application & media stores 104 General Play Store 109 Applications Samsung GALAXY Apps 114 Google Settings Play Books Play Movies & TV Troubleshooting Play Music Play Games Play Newsstand Utilities Memo S Planner...
Getting started Device layout Microphone Proximity/Light sensor Earpiece Front camera Power button Touch screen Volume button Home button Recent apps button Back button Multipurpose jack Rear camera GPS antenna Flash NFC antenna Speaker Back cover Main antenna Headset jack Microphone...
• D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • O ther accessories may not be compatible with your device.
Getting started Installing the SIM or USIM card and battery Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery. • O nly microSIM cards work with the device. • S ome LTE services may not be available depending on the service provider. For details about service availability, contact your service provider.
SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Charging the battery Use the charger to charge the battery before using it for the first time. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • W hen the battery power is low, the battery icon appears empty.
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• I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
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Getting started Checking the battery charge status When you charge the battery while the device is off, the following icons will show the current battery charge status: Charging Fully charged Reducing the battery consumption Your device provides options that help you save battery power. By customising these options and deactivating features in the background, you can use the device longer between charges: •...
Getting started Inserting a memory card Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Getting started Turning the device on and off When turning on the device for the first time, follow the on-screen instructions to set up your device. Press and hold the Power button for a few seconds to turn on the device. •...
Getting started Holding the device Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. Locking and unlocking the device When not in use, lock the device to prevent unwanted operation. Pressing the Power button turns off the screen and puts the device into lock mode.
Basics Indicator icons The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are most common. Icon Meaning No signal Signal strength Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected...
Basics Icon Meaning Flight mode activated Error occurred or caution required Battery power level Using the touch screen Use only fingers to use the touch screen. • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction.
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Basics Tapping and holding Tap and hold an item for more than 2 seconds to access available options. Dragging To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage, map, or image to zoom in a part.
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Basics Flicking Flick left or right on the Home screen or the Applications screen to see another panel. Flick up or down to scroll through a webpage or a list, such as contacts. Pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Basics Control motions Simple motions allow easy control of the device. Excessive shaking or impact to the device may result in unintended inputs. Control motions properly. Rotating the screen Many applications allow display in either portrait or landscape orientation. Rotating the device causes the display to automatically adjust to fit the new screen orientation.
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Basics Sweeping Sweep your hand across the screen to capture a screenshot. The image is saved in Gallery → → Album → Screenshots. It is not possible to capture a screenshot while using some applications. Covering Cover the screen with a palm to pause media playback.
Basics Using Multi window Use this feature to run multiple applications on the screen at the same time. • O nly applications on the Multi window tray can run. • T his feature may not be available depending on the region or service provider. →...
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Basics Tap and hold an application icon on the Multi window tray, and then drag it to the screen. Release the application icon when the screen turns blue. Tap and hold another application icon on the Multi window tray, and then drag it to a new location.
Basics Sharing content between applications You can easily share content between applications, such as Email and Internet, by dragging and dropping them. Some applications may not support this feature. Launch Email and Internet in a split screen Multi window. Access the Multi window options Tap the circle between the application windows, and then tap .
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Basics Tap and hold an item in the Internet window and drag it to a location in the Email window.
Basics Notifications Notification icons appear on the status bar at the top of the screen to report missed calls, new messages, calendar events, device status, and more. Drag down from the status bar to open the notifications panel. Scroll the list to see additional alerts. To close the notifications panel, drag up the bar that is at the bottom of the screen.
Basics • F light mode: Activate or deactivate flight mode. The available options may vary depending on the region or service provider. → To rearrange the options on the notifications panel, open the notifications panel, tap , tap and hold an item, and then drag the item to another location. Home screen The Home screen is the starting point to access all of the device’s features.
Basics Rearranging panels Adding a new panel Pinch on the screen and tap Moving a panel Pinch on the screen, tap and hold a panel preview, and then drag it to a new location. Removing a panel Pinch on the screen, tap and hold a panel preview, and then drag it to the rubbish bin at the top of the screen.
Basics Applications screen The Applications screen displays icons for all applications, including any new applications installed. On the Home screen, tap to open the Applications screen. To view other panels, scroll left or right. Rearranging applications This feature is available only in the customisable grid view. Tap →...
Basics Disabling applications Tap → Uninstall/disable apps, and then select an application to disable it. To enable the application, on the Applications screen, tap → Show disabled apps, select the applications, and then tap Done. • D ownloaded applications and some default applications that come with the device cannot be disabled.
To search for keywords, tap Entering text Use the Samsung keyboard or the voice input feature to enter text. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.
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Basics Entering uppercase before entering a character. For all caps, tap it twice. Changing the keyboard type Tap and hold , and then tap to change the keyboard type. On the floating keyboard, tap and hold and move the floating keyboard to another location.
Basics Entering text by voice Activate the voice input feature and then speak into the microphone. The device displays what you speak. If the device does not recognise your words correctly, tap the underlined text and select an alternative word or phrase from the dropdown list. To change the language or add languages for the voice recognition, tap the current language.
Forget. Setting up accounts Google applications, such as Play Store, require a Google account, and GALAXY Apps requires a Samsung account. Create Google and Samsung accounts to have the best experience with the device. Adding accounts Follow the instructions that appear when opening a Google application without signing in to set up a Google account.
Connect the device to the computer using the USB cable. Samsung Kies launches on the computer automatically. If Samsung Kies does not launch, double-click the Samsung Kies icon on the computer. Transfer files between your device and the computer.
Basics Connecting as a media device Connect the device to the computer using the USB cable. Open the notifications panel, and then tap Connected as a media device → Media device (MTP). Tap Camera (PTP) if your computer does not support Media Transfer Protocol (MTP) or not have any appropriate driver installed.
Turn on the screen by pressing the Power button or the Home button, and enter the unlock code. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Upgrading the device The device can be upgraded to the latest software.
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Basics Upgrading over the air The device can be directly upgraded to the latest software by the firmware over-the-air (FOTA) service. On the Applications screen, tap Settings → General → About device → Software updates → Update now.
Communication Phone Use this application to make or answer a call. Tap Phone on the Applications screen. Making calls Making a call Use one of the following methods: • P hone: Enter the number using the keypad, and then tap . •...
Communication Finding contacts Enter a name, phone number, or email address to find a contact in the contacts list. As characters are entered, predicted contacts appear. Select one to place a call to it. Making an international call Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap .
Communication • → Enable extra volume: Increase the volume. • → Hold: Hold a call. Tap Unhold to retrieve the held call. • → Contacts: Open the contacts list. • → Memo: Create a memo. • → Message: Send a message. •...
Communication Receiving calls Answering a call When a call comes in, drag outside the large circle. If the call waiting service is active, another call can be made. When the second call is answered, the first call is put on hold. Rejecting a call When a call comes in, drag outside the large circle.
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Communication Video calls Making a video call Enter the number or select a contact from the contacts list, and then tap During a video call The following actions are available: • : Adjust the volume. • : Switch between the front and rear camera. •...
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Communication Swapping images Drag an image of either party onto the other party’s image to swap the images. Listening to a voice message Tap and hold 1 on the keypad, and then follow the instructions from your service provider.
Communication Contacts Use this application to manage contacts, including phone numbers, email addresses, and others. Tap Contacts on the Applications screen. Managing contacts Tap Contacts. Creating a contact and enter contact information. • : Add an image. • / : Add or delete a contact field.
Tap → Merge accounts → Merge with Google. Contacts moved to Google Contacts appear with in the contacts list. Moving contacts to Samsung Tap → Merge accounts → Merge with Samsung. Contacts moved to Samsung Contacts appear with in the contacts list.
Communication Importing and exporting contacts Tap Contacts. Importing contacts Tap → Settings → Import/Export, and then select an import option. Exporting contacts Tap → Settings → Import/Export, and then select an export option. Sharing contacts Tap → Select, select contacts, tap , and then select a sharing method. Favourite contacts Tap Favourites.
Communication Adding contacts to a group Select a group, and then tap → Add member. Select contacts to add, and then tap Done. Managing groups Tap , and then take one of the following actions: • D elete groups: Select user-added groups, and then tap Done. Default groups cannot be deleted.
Communication Messages Use this application to send text messages (SMS) or multimedia messages (MMS). Tap Messages on the Applications screen. You may incur additional charges for sending or receiving messages while you are outside your home service area. For details, contact your service provider. Sending messages , add recipients, enter a message, and then tap Use the following methods to add recipients:...
Communication Email Use this application to send or view email messages. Tap Email on the Applications screen. Setting up email accounts Set up an email account when opening Email for the first time. Enter the email address and password. Tap Next for a private email account, such as Google Mail, or tap Manual setup for a company email account.
Communication Reading messages Select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Compose a message. Access additional options. Add this email address to the contacts list. Mark the message as a reminder.
Communication Google Mail Use this application to quickly and directly access the Google Mail service. Tap Google Mail on the Applications screen. • T his application may not be available depending on the region or service provider. • T his application may be labelled differently depending on the region or service provider.
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Communication Reading messages Delete the message. Mark the message as unread. Move the message to another Keep the message for long-term storage. mailbox. Access additional options. Reply to all recipients or print Add this email address to the the message. contacts list.
Communication Hangouts Use this application to chat with others. Tap Hangouts on the Applications screen. This application may not be available depending on the region or service provider. Select a friend from the friends list or enter data to search and select a friend from the results to start chatting.
Communication Photos Use this application to view and share images or videos via Google’s social network services. Tap Photos on the Applications screen. This application may not be available depending on the region or service provider. Select one of the following categories: •...
Web & network Internet Use this application to browse the Internet. Tap Internet on the Applications screen. Viewing webpages Tap the address field, enter the web address, and then tap Go. Tap to access additional options while viewing a webpage. To change the search engine, tap the address field, and then tap the search engine icon next to the web address.
Web & network History → History to open a webpage from the list of recently-visited webpages. To clear the history, tap → Clear history. Saved pages → Saved pages. To view saved webpages, tap Links Tap and hold a link on the webpage to open it in a new page, save, or copy. To view saved links, on the Applications screen, tap My Files →...
• D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. To activate Bluetooth, on the Applications screen, tap Settings → Connections →...
Web & network Pairing with other Bluetooth devices On the Applications screen, tap Settings → Connections → Bluetooth → Scan, and detected devices are listed. Select the device you want to pair with, and then accept the auto- generated passkey on both devices to confirm. Sending and receiving data Many applications support data transfer via Bluetooth.
Media Music Use this application to listen to music. Tap Music on the Applications screen. Playing music Select a music category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Access additional options.
Media To listen to songs at equal volume levels, tap → Settings → Advanced → Smart volume. When Smart volume is activated, the volume may end up louder than the device volume level. Use caution to avoid long-term exposure to loud sounds to prevent damage to your hearing.
Media Camera Use this application to take photos or videos. Use Gallery to view photos and videos taken with the device’s camera. (p. 71) Tap Camera on the Applications screen. • T he camera automatically shuts off when unused. •...
Media Shooting mode Several photo effects are available. Tap MODE, and then scroll up or down the screen at the right side of the screen. • A uto: Use this to allow the camera to evaluate the surroundings and determine the ideal mode for the photo.
Media Applying filter effects Use the filter effects to take unique photos or videos. and select a filter effect. The available options vary by mode. Taking videos Taking a video Slide the still-video switch to the video icon, and then tap to take a video.
Media Recording mode View more options. Display current mode. Change the camera settings. Switch between still and video mode. Switch between the front and rear camera. View photos and Select among videos you have various effects that taken. are available. Tap →...
Media Controlling the camera remotely Set a device as a viewfinder to control the camera remotely. Tap → → Remote viewfinder, and then connect the device and the camera using Wi-Fi Direct. Tap to take a photo remotely using the device as a viewfinder. Configuring settings for Camera to configure settings for Camera.
Media • F lash: Activate or deactivate the flash. • C ontextual filename: Set the camera to display contextual tags. Activate this to use Tag Buddy in Gallery. • S ave as flipped: Invert the image to create a mirror-image of the original scene. •...
Media Playing videos Video files show the icon on the preview. Select a video to watch it and tap Trimming segments of a video Select a video and tap . Move the start bracket to the desired starting point, move the end bracket to the desired ending point, and then save the video.
Media Sharing images Use one of the following methods: • I n a folder, tap → Select, select images, and then tap to send them to others or share them via social network services. • W hen viewing an image, tap to send it to others or share it via social network services.
Media Video Use this application to play video files. Tap Video on the Applications screen. Playing videos Select a video to play. Switch to floating Search for other screen mode. devices to play the file. Change screen Access additional orientation. options.
Media Sharing videos Tap → Select, select videos, tap , and then select a sharing method. Using Popup Video player Use this feature to use other applications without closing the video player. While watching videos, tap to use the pop-up player. Spread two fingers apart on the screen to enlarge the player or pinch to reduce it.
Application & media stores Play Store Use this application to purchase and download applications and games that are able to run on the device. Tap Play Store on the Applications screen. This application may not be available depending on the region or service provider. Installing applications Browse applications by category, or tap to search with a keyword.
Application & media stores Samsung GALAXY Apps Use this application to purchase and download dedicated Samsung applications. For more information, visit apps.samsung.com . Tap GALAXY Apps on the Applications screen. This application may not be available depending on the region or service provider.
Application & media stores Play Movies & TV Use this application to watch, download, and rent movies or TV shows. Tap Play Movies & TV on the Applications screen. This application may not be available depending on the region or service provider. Play Music Use this application to listen to music from the device or stream music from the Google cloud service.
Utilities Memo Use this application to record important information to save and view at a later date. Tap Memo on the Applications screen. Adding and managing categories Create categories to sort and manage your memos. → Manage categories → To add a new category, tap , enter a category name, and then tap OK.
Utilities Browsing memos Browse memo thumbnails by scrolling up or down. To search for a memo, tap To send a memo to others, tap → Select, select a memo, and then tap . To move a memo to another folder, tap → Select, select a memo, and then tap To print memos by connecting the device to a printer, tap →...
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Utilities To add an event or task more briefly, tap a date to select it and tap it again. Enter a title and specify which calendar to use or sync with. Then tap View more options to add more details, such as how often the event repeats, when it has an advance alert, or where it takes place.
Utilities Syncing with Google Calendar On the Applications screen, tap Settings → General → Accounts → Google under MY ACCOUNTS, select the Google account, and then tick Sync Calendar. To manually sync for updating, on the Applications screen, tap S Planner → → Sync. To display synced events or tasks, tap →...
To view notifications, tap Cloud Use this feature to sync files or back up settings and application data with your Samsung account or Dropbox. On the Applications screen, tap Settings → General → Cloud. This feature may not be available depending on the region or service provider.
Utilities Drive Use this application to create and edit documents and share them with others via Google Drive storage. When you create documents or upload files to Google Drive, your device automatically syncs with the web server and any other computer with Google Drive installed. Access your files without transferring or downloading.
Utilities Reading documents Tap a document in Recent Documents or in a folder. Tap or , and then use one of the following functions: Word processor • F ind: Search for text. • Z oom: Change the view size. •...
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Utilities Spreadsheet • F ind: Search for text. • Z oom: Change the view size. • D ocument Info: View document details such as title, date, and author. • S ort: Sort cells by specific criteria. •...
Utilities Clock Use this application to set alarms, check the time of many major cities in the world, measure the duration of an event, or set a timer. Tap Clock on the Applications screen. Turn this alarm on or off. Alarm Setting alarms , set a time for the alarm to go off, select days for the alarm to repeat, and then tap...
Utilities Stopping alarms Drag outside the large circle to stop an alarm. Drag outside the large circle to repeat the alarm after a specified length of time. Deleting alarms Tap → Delete, select alarms, and then tap Done. World clock Use this application to check the time of many major cities in the world.
Utilities Calculator Use this application for simple or complex calculations. Tap Calculator on the Applications screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen rotation is disabled, tap → Scientific calculator. To see the calculation history, tap to hide the keypad.
Utilities Voice Search Use this application to search webpages by speaking. Tap Voice Search on the Applications screen. This application may not be available depending on the region or service provider. Speak a keyword or phrase when Speak now appears on the screen. My Files Use this application to access all kinds of files stored in the device, including images, videos, songs, and sound clips.
Utilities After selecting a category, tap , and then use one of the following options: • S elect: Select files or folders. • S ort by: Sort files or folders. • A dd to favourite folders: Add a shortcut to the folder in FAVOURITE FOLDERS. •...
Utilities Changing the view mode to change the view mode. Creating folders , enter a name for the folder, and then tap Create. Adding shortcuts to folders Add a shortcut to frequently-used folders in FAVOURITE FOLDERS. Select a folder and tap →...
Travel & local Maps Use this application to pinpoint the location of the device, search for places, or get directions. Tap Maps on the Applications screen. This application may not be available depending on the region or service provider. Searching for locations Search for locations by entering an address or a keyword.
Settings About Settings Use this application to configure the device, set application options, and add accounts. Tap Settings on the Applications screen. Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
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Settings Setting Network notification The device can detect open Wi-Fi networks and display an icon on the status bar to notify when available. On the Settings screen, tap Connections → Wi-Fi → → Advanced and tick Network notification to activate this feature. Wi-Fi Direct Wi-Fi Direct connects two devices directly via a Wi-Fi network without requiring an access point.
Settings Flight mode This disables all wireless functions on your device. You can use only non-network services. Data usage Keep track of your data usage amount. • M obile data: Set the device to use data connections on any mobile network. •...
Settings More networks Customise settings to control connections with other devices or networks. Default messaging app Select the default application to use for messaging. Mobile networks • M obile data: Use to allow packet switching data networks for network services. •...
Settings Nearby devices • D EVICE NAME: View the device name. • C ontent to share: Set the device to share your content with other devices. • A llowed devices: View the list of devices that can access your device. •...
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Settings • S creen lock sound: Set the device to sound when locking or unlocking the touch screen. • S AMSUNG APPLICATIONS: Change the notification settings for each application. • S ound when tapped: Set the device to sound when a key is touched. •...
Settings Lock screen Change settings for the locked screen. • S creen lock: Activate the screen lock feature. The following options may vary depending on the screen lock feature selected. • L ock screen cards: Set the device to display cards on the locked screen that show the current weather, news updates, your schedule, and more.
Settings Notification panel Customise the items that appear on the notifications panel. • B rightness and volume: Set the device to display the brightness and volume adjustment bars on the notifications panel. • R ecommended apps: Set the device to display a list of recommended applications on the notifications panel based on your actions, such as connecting a headset to the device.
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– Turn off all sounds: Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call. – Samsung subtitles (CC): Set the device to display closed captions on content supported by Samsung and to change the closed caption settings.
Settings • D exterity and interaction: Customise the settings to improve accessibility for users who have reduced dexterity. – Assistant menu: Set the device to show the assistive shortcut icon that helps you access functions supported by external buttons or features on the notifications panel. You can also edit the menu on the shortcut icon.
General Accounts Add email or SNS accounts. Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage. Backup and reset Change the settings for managing settings and data. • B ack up my data: Set the device to back up settings and application data to the Google server.
• S ound: Set the device to sound when a key is touched. • C haracter preview: Set the device to display a large image of each character tapped. • R eset settings: Reset Samsung keyboard settings. Google voice typing To change the voice input settings, tap •...
Settings Voice search • L anguage: Select a language for the voice recognition. • S peech output: Set the device to provide voice feedback to alert you to the current action. • “ Ok Google” Detection: Set the device to begin voice recognition when you say the wake-up command while using the search application.
Settings Date and time Access and alter the following settings to control how the device displays the time and date. If the battery remains fully discharged or removed from the device, the time and date is reset. • A utomatic date and time: Automatically update the time and date when moving across time zones.
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• R emote controls: Set the device to allow control of your lost or stolen device remotely via the Internet. To use this feature, you must sign in to your Samsung account. – ACCOUNT REGISTRATION: Add or view your Samsung account.
• S IM change alert: Activate or deactivate the Find my mobile feature which helps locate the device when lost or stolen. • G o to website: Access the Find my mobile website ( findmymobile.samsung.com ). You can track and control your lost or stolen device on the Find my mobile website.
Settings Call Customise the settings for calling features. Call settings • C all rejection: Reject calls from specified phone numbers automatically. Add phone numbers to the reject list. • A nswering and ending calls: – Pressing the home key: Set the device to answer a call when you press the Home button.
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Settings • M ore settings: – Caller ID: Display your caller ID to other parties for outgoing calls. – Call forwarding: Divert incoming calls to another number. – Auto area code: Set the device to automatically insert a prefix (area or country code) before a phone number.
• S ort by: Select an option for sorting contacts. • D isplay contacts by: Select an option for displaying contact names. • S ervice numbers: View contact information of Samsung service centre and your service provider.
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Internet Change settings for using Internet. • A ccount: Sign in to a Samsung account. • S et homepage: Set a default homepage. • S creen: Change the settings, adjust the font size, and more when viewing webpages.
Settings • N otification settings: Set the device to alert you to new messages. • S pam message settings: Set the device to block messages from specific numbers or that contain certain words. S Planner Change settings for using S Planner. •...
Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
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• R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality.
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The battery icon is empty Your battery is low. Recharge or replace the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off.
• F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
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• I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • E nsure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.
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Data stored on the device has been lost Always make backup copies of all important data stored on the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored on the device.
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Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. www.samsung.com English ( ). 10/2014. Rev.1.1...