SIM or USIM card Email Memory card (microSD card) Camera Turning the device on and off Gallery Initial setup S Pen features Samsung account Multi window Transferring data from your previous SideSync device Music Understanding the screen Video Notification panel...
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Table of Contents Settings Appendix 101 Introduction 125 Troubleshooting 101 Connections 131 Removing the battery (non-removable type) 102 Wi-Fi 104 Bluetooth 106 Mobile Hotspot and Tethering 107 More connection settings 108 Sounds and vibration 109 Notifications 110 Display 110 Wallpaper 111 Advanced features 112 Device maintenance 114 Apps...
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
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Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
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• D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
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Basics Device layout – Type 1 (SM-P355, SM-T355, SM-T355Y): Proximity (SM-P355)/Light sensor Front camera Earpiece Microphone Power key Touch screen Volume key Memory card slot Home key SIM card slot Recents key Back key Headset jack Microphone Multipurpose jack S Pen (SM-P355)
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Basics – Type 2 (SM-P555, SM-T555): Light sensor Front camera Microphone Power key Touch screen Volume key Home key Memory card slot SIM card slot Recents key Back key Headset jack Multipurpose jack S Pen (SM-P555) GPS antenna (SM-P555) GPS antenna (SM-T555) Push clip Rear camera Main antenna...
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– If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
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Basics S Pen S Pen is only included in some devices. S Pen button S Pen nib Tweezers Name Functions • U se the S Pen to write, draw, or perform touch actions on the screen. S Pen nib •...
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Basics Removing the S Pen When you remove the S Pen from the slot, the device launches Air command or displays the air command features depending on the S Pen detachment option setting. To change the setting, launch the Settings app and tap Advanced features → S Pen → When S Pen is removed.
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• D o not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device. • I f the S Pen is not working properly, take it to a Samsung Service Centre. For more information about the S Pen, visit the Samsung website.
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
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• I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
• U se only a microSIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
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Basics Removing the SIM or USIM card Open the cover of the SIM card slot. Press the SIM or USIM card with your finger, and then pull it out. Close the cover of the SIM card slot.
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
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Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
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Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.
Transferring data via Smart Switch You can transfer data from a previous device to your device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • M obile version: Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store.
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Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
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Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
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Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position.
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Basics Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
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Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
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Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or tap the Back key. Home screen Apps screen Moving items...
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Basics Creating folders Create folders and gather similar applications to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.
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Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
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Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
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Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method. Press the Power key or the Home key and swipe in any direction to unlock the screen.
Basics Screen capture Capture a screenshot while using the device. Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. You can also capture screenshots by swiping your hand to the left or right across the screen. If this feature is not activated, launch the Settings app, tap Advanced features, and then tap the Palm swipe to capture switch to activate it.
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Basics You can use the following functions on the notification panel. Switch between user accounts or add new user accounts. Launch Settings. Quick setting buttons Tap a notification and perform various actions. Clear all notifications. Access the notification settings. Using quick setting buttons Tap quick setting buttons to activate certain features.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Delete a preceding character.
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Basics • : Switch to handwriting mode. Switch to the standard View information about keyboard. editing handwriting. Change the keyboard settings. This feature may not be available depending on the region or service provider. • : Add an item from the clipboard. •...
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
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Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • S leep: Put apps in sleep mode to save the battery by preventing them from running in the background.
Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.
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Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it.
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Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. To create various rejection messages, launch the Phone app, tap →...
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Apps and features Options during calls During a voice call The following actions are available: • V OLUME: Adjust the volume. • : Access additional options. • A dd call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
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Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number and tap ADD TO CONTACTS. If the keypad does not appear on the screen, tap to open the keypad.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
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Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts Launch the Contacts app.
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Apps and features Sharing contacts You can share contacts with others by using various sharing options. Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature.
Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. Launch the Contacts app and tap → Manage contacts → Merge contacts. Tick contacts and tap MERGE.
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Apps and features Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list. Attach files. Send the message. Enter a message. Enter emoticons. Tap SEND to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming.
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Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. Launch the Messages app and tap → Settings → Block messages → Block numbers. Tap INBOX or CONTACTS, select a contact, and then tap To manually enter a number, tap Enter number, and then enter a phone number.
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
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Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode Tap → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode.
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. Launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup.
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
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Apps and features Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Rear camera preview Front camera preview Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list. Select a shooting mode you want.
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Apps and features Viewing filter effects On the preview screen, swipe to the left to open the list of filter effects. You can apply a unique effect to your photos. After selecting a filter, tap the preview screen and take a photo or record a video. To remove the applied filter, open the filters list and tap No effect.
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Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. Current mode Make faces appear brighter Camera settings and clearer.
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Apps and features Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. • A uto: Take the best possible photos by setting the device to adjust the exposure and colour of photos automatically.
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Apps and features Continuous shot Take a series of photos of moving subjects. On the shooting mode list, tap Continuous shot. Tap and hold to take several photos continuously. Beauty face Take a photo with lightened faces for gentler images. On the shooting modes list, tap Beauty face.
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Apps and features Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Set the device to record sound before or after taking a photo. Camera settings On the preview screen, tap .
Apps and features COMMON • F ull screen view (16:9): Set the device to preview photos or videos using the full screen ratio. • G rid lines: Display viewfinder guides to help composition when selecting subjects. • L ocation tags: Attach a GPS location tag to the photo. •...
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Apps and features Viewing images and videos Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites. Modify the image. Share the image with others. Delete the image. You can create a GIF animation or collage from multiple images. Tap → Animate or Collage, and then select images.
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Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Apps and features Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos On the Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete.
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Apps and features • A ction memo: Write memos quickly and link actions to them. You can send messages, search the web, and more. Refer to Action memo for more information. • S mart select: Collect content quickly. Refer to Smart select for more information.
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Apps and features Select an app to use with the selected memo information. The selected app will launch from Action memo. Create a contact. Send a message. Search the web. Make a call. Send an email. Search for a location. Create a task.
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Apps and features Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. When there is content you want to collect, such as a part of a webpage, open the air command panel and tap Smart select. Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select.
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Apps and features Screen write Capture screenshots to write or draw on them. When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears on the screen.
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Apps and features S Note Create custom notes by recording your thoughts and ideas. You can insert multimedia files and create Photo notes. Using the S Note widget You can launch some S Note features directly from the S Note widget. On the Home screen, tap an icon in the S Note widget.
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Apps and features Changing the pen settings When writing or drawing on the screen, tap Pen once more to change the pen type, line thickness, or pen colour. Change the pen type. Change the line thickness. Select a new colour using the colour picker.
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Apps and features Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. When there is handwriting or a drawing on the note, tap MORE → Selection mode. Tap or draw a line around the input to select and edit it. To move the input to another location, select the input, and then drag it to a new location.
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Apps and features Air view Hover over an item on the screen with the S Pen to perform various functions. If this feature is not activated, launch the Settings app and tap Advanced features → S Pen → Air view, and then tap the switch to activate it. Previewing information Point at the screen to preview content or view information in a pop-up window.
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Apps and features Pen Select While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text. You can also copy and paste the selected items or text into another app or share them with others.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view to open the list of recently used apps.
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Apps and features Using additional options Tap the bar between the app windows to access additional options. Switch locations between app windows. Close the currently selected app. Switch the selected window to a pop-up view. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
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Apps and features Minimising the split screen view Press the Home key to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.
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Apps and features Pop-up view to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window.
SideSync Introduction SideSync allows you to easily share your screen and data between Samsung Android smartphones, tablets, and any computers. After you connect your devices, a virtual screen will appear on the connected tablet or computer. You can check notifications, such as messages, from the dashboard or in pop-up windows.
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Apps and features Connecting to computers or smartphones Connecting to a computer Connect your tablet to your computer using a USB cable. Alternatively, connect both devices to the same access point. Launch SideSync on both devices. Tap START on both devices. Both devices will scan each other and connect.
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Apps and features On the smartphone, accept the connection request. The dashboard will appear on your tablet. Connecting devices automatically If two devices have been previously connected, you can set them to reconnect automatically. On the tablet, tap SideSync → MORE → Settings, and then tap the Auto connect devices switch to activate the auto connection feature.
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Apps and features Using the dashboard Launch frequently used apps or view notifications from your tablet. When you tap a notification, the related app or program will launch. The following is an image of the tablet’s dashboard on the computer. Access additional options.
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Apps and features Sharing a webpage You can open a webpage on your tablet and display it in the web browser of the connected device. While browsing webpages on your tablet, a web access notification will appear on the dashboard. On the dashboard, select the notification. Then, the same webpage will appear on your connected device.
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Apps and features Using the virtual screen SideSync mirrors a device’s screen on another device. You can use a device’s functions via the virtual screen. The following is an image of the virtual tablet screen on the computer. On the dashboard, tap Tablet screen. •...
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Apps and features To move the virtual screen, click and drag the top of the virtual screen to a new location. To adjust the size of the virtual screen, place the mouse pointer over the edge of the virtual screen, then click and drag it. Switching between screens To use your tablet’s actual screen, press the Power key or the Home key on your tablet.
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Apps and features For example, when you move an image from your tablet to an open Word document on your computer, the image will be inserted into the Word document. Copying files to your tablet Select files on the computer and drag them to the dashboard or the virtual tablet screen. The files will be saved in the My Files →...
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Apps and features Sharing the computer’s keyboard and mouse Use your tablet’s screen as a dual monitor and control it with the computer’s keyboard and mouse. On the dashboard, tap MORE → Enable Keyboard and mouse sharing. If the virtual screen is open, it will disappear from the computer’s screen. Move the mouse pointer to the left or right edge of the computer’s screen to go to your tablet’s screen.
Apps and features Music Listen to music sorted by category and customise playback settings. Launch the Music app. Select a category and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Access additional options.
Apps and features Video Watch videos stored in the device and customise playback settings. Launch the Video app. Select a video to play. Open the playlist. Access additional options. Pause and resume Skip to the next playback. video. Tap and hold to fast-forward.
Apps and features Scrapbook Collect content from various sources to create your own digital scrapbook. While viewing webpages or videos, you can select and add a desired area to scrapbooks. This app may not be available depending on the region or service provider. When you launch this app for the first time or restart it after performing a data reset, read and agree to the terms and conditions, and then set a sync option.
Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
Syncing events and tasks with your accounts Launch the Settings app, tap Cloud and accounts → Accounts, select an account service, and then tap Calendar (Samsung account) or Sync Calendar. To add accounts to sync with, launch the Calendar app and tap → Manage calendars →...
Apps and features Memo Create memos and organise them by category. Launch the Memo app. This app may not be available depending on the region or service provider. Composing memos on the memos list and enter a memo. While composing a memo, use the following options: •...
Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM Launch the Clock app and tap ALARM. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE.
Apps and features STOPWATCH Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER Launch the Clock app and tap TIMER.
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as message and email.
Apps and features Using additional features • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
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Apps and features Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Play Books Download various books from Play Store and read them.
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
Settings • M obile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot and Tethering for more information.
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Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
• D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
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Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.
Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration.
Settings • D ialling keypad tones: Set the device to sound when you tap the buttons on the keypad. • K eyboard sound: Set the device to sound when a key is touched. • K eyboard vibration: Set the device to vibrate when a key is touched. This feature may not be available depending on the region or service provider.
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A uto brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
Settings Advanced features Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • S Pen: Change the settings for using the S Pen. Refer to S Pen features for more information about Air view and Screen off memo.
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimisation feature On the Settings screen, tap Device maintenance →...
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The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.
Settings Memory On the Settings screen, tap Device maintenance → Memory. To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap CLEAN NOW. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance →...
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• A pp shortcuts: Select apps to display shortcuts to them on the locked screen. • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
Settings Private mode Hide personal content in your device to prevent others from accessing it. Activating private mode On the Settings screen, tap Lock screen and security → Private mode, and then tap the switch to activate it. If you are activating private mode for the first time, follow the on-screen instructions to set up a private mode access code.
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Settings Viewing hidden content You can view hidden items only when private mode is activated. On the Settings screen, tap Lock screen and security → Private mode, and then tap the switch to activate it. Follow the on-screen instructions to enter the preset private mode access code. Launch the My Files app and tap Private.
• S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
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Settings • O wner: The owner account is created only when setting up the device for the first time, and cannot be created more than one. This account has full control of the device including user account management. You can add or delete user accounts only when using this account.
On the Settings screen, tap Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • V ision: Customise the settings to improve accessibility for visually impaired users. • H earing: Customise the settings to improve accessibility for users with hearing impairment.
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• R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.
Settings About tablet Access your device’s information. On the Settings screen, tap About tablet. • M y phone number: View your phone number. • S tatus: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
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• R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
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Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
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• E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
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• E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
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Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Appendix Removing the battery (non-removable type) • T hese instructions are only for your service provider or an authorised repair agent. • D amage or faults caused by the unauthorised removal of the battery are not covered by the warranty. •...
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Appendix Loosen and remove the screws as shown in the image below. Disconnect the battery connector as shown in the image below. Remove the battery.
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Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.
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