User Guide
Update BBM
Although it's not required to switch BlackBerry devices, you should update to the latest available version of BBM and
associate BBM with your BlackBerry ID before you switch devices.
1.
To see which version of BBM you're running on your old device, look for BlackBerry Messenger in your list of installed
applications.
2.
To download BBM 7.0 or later on your old device, visit the BlackBerry World shopfront or www.bbm.com.
If you can't update your version of BBM, in BBM, press the
Switching from a BlackBerry device
When you switch from a BlackBerry device to a BlackBerry 10 device, several methods are available to transfer data. The
transfer method that you use depends on the types of data that you want to transfer and the version of device software that
your previous device is running. The following table is designed to help you identify the best transfer method for you.
Transfer method
Device Switch app
Media card
key > Options > Back Up. Select a back-up option.
Data transferred
•
Contacts
•
Calendar entries
•
Pictures (not DRM)
•
Videos (not DRM)
•
Documents
•
Notes/Memos
•
Tasks
•
Music
•
SMS messages
•
Email account info
•
Music
•
Pictures
•
Videos
•
Alarm settings
•
BBM contacts
•
BlackBerry Browser bookmarks
and folders
•
Text messages (SMS and MMS)
•
Phone history
•
Wireless connection profiles
Requirements
•
Device Switch app must be
installed on both devices
•
Both devices must be connected to
the same Wi-Fi network
•
Removable media card
•
The previous device must be
running a version of BlackBerry 7
Setup and basics
37