Troubleshooting; Maintenance And Service - LG BH100 Owner's Manual

BH100-N-AA1ULL-ENG 4/6/07

Troubleshooting

Symptom
No power.
The power is on, but
the player does not
work.
No picture.
No sound.
The player does not
start playback.
The Remote Control
does not work properly.

Maintenance and Service

Refer to the information in this chapter before con-
tacting a service technician.
Handling the Unit
When shipping the unit
Please save the original shipping carton and pack-
ing materials. If you need to ship the unit, for maxi-
mum protection, re-pack the unit as it was originally
packed at the factory.
Keeping the exterior surfaces clean
Use the supplied cloth for cleaning the surfaces of
the player.
• Do not use volatile liquids such as insecticide
spray near the unit.
• Wiping with strong pressure may damage the
surface.
• Do not leave rubber or plastic products in con-
tact with the unit for a long period of time. since
they could marks on the surface.
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Possible Cause
• The power cord is disconnected.
• No disc is inserted.
• The TV is not set to receive DVD sig-
nal output.
• The video cable is not connected
securely.
• The selected resolution is not capa-
ble with your TV.
• The equipment connected with the
audio cable is not set to receive disc
signal output.
• The power of the equipment connect-
ed with the audio cable is turned off.
• The [Audio] options are set to the
wrong position.
• An unplayable disc is inserted.
• The rating level is set.
• The Remote Control is not pointed at
the remote sensor on the player.
• The Remote Control is too far from
the player.
Correction
• Plug the power cord into the wall out-
let securely.
• Insert a disc. (Check the disc indica-
tor in the display window is lit.)
• Select the appropriate video input
mode on the TV.
• Connect the video cable securely.
• Select another resolution using
RESOLUTION button.
• Select the correct input mode of the
audio receiver so you can listen to
the sound from the player.
• Turn on the equipment connected
with the audio cable.
• Set the [Audio] options to the correct
position, then turn on the player
again by pressing POWER.
• Insert a playable disc. (Check the
disc type and regional code.)
• Change the rating level.
• Point the Remote Control at the
remote sensor of the player.
• Operate the Remote Control closer to
the player.
Cleaning the unit
To clean the player, use a soft, dry cloth. If the sur-
faces are extremely dirty, use a soft cloth lightly
moistened with a mild detergent solution.
Do not use strong solvents such as alcohol, benzine,
or thinner, as these might damage the surface of the
unit.
Maintaining the Unit
The unit is a high-tech, precision device. If the opti-
cal pick-up lens and disc drive parts are dirty or
worn, the picture quality could be diminished.
Depending on the operating environment, regular
inspection and maintenance are recommended after
every 1,000 hours of use.
For details, please contact your nearest authorized
service center.
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