Procedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance Offices
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-6
Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-8
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Customer Information
Reporting Safety Defects to
the United States
Reporting Safety Defects to
the Canadian
®
. . . . . . . . . . . . . . . . . . . . 13-21
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-21
13-1