Warranty; Orion Caravan Warranty Cover; Year Body Shell Integrity Guarantee; Year Manufacturers Warranty - Bailey Orion Owner's Manual

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1
Introduction
1.2

WARRANTY

Any claims under warranty must be made through the Retailer from whom the caravan was purchased.
It is with the retailer that the purchaser's Contract of Sale exists and consequently Bailey Caravans
cannot enter into any discussions with the purchaser.
Bailey retailers sell our products of their own choice and not as agents. They are, therefore, unable to
bind Bailey Caravans Ltd or make any representation or undertaking whatsoever on behalf of Bailey
Caravans Ltd.
All Bailey products are classified as "portable". All work under warranty requires that the caravan be
delivered to and collected from the Bailey retailer.
▲ Whilst every effort is made within this Handbook to accurately reflect and describe our
home market caravans (those purchased and stored on the mainland) our policy of
continued improvements and change in market and supply conditions mean that we reserve
the right to alter specifications without further notice. Some materials used in the production
of our caravans can result in variations to the figures quoted in respect of measurements
and weights.
© Copyright 2011 Bailey Caravans Limited.
1.3

ORION CARAVAN WARRANTY COVER

Total customer satisfaction is top priority at Bailey and the quality ethos extends to the after sales
service and market leading manufacturer's warranty package that comes with every new Bailey Orion
caravan. In this way we not only ensure long-term peace of mind but also enhance the re-sale value of
your investment.
1.3.1

6 Year Body Shell Integrity Guarantee

The Bailey Alu-Tech Orion caravan is covered by a six (6) year Bodyshell Integrity Guarantee from the
initial date of purchase. This cover extends to any structural degradation to the bodyshell that arises as
a result of water ingress through any permanently sealed seams or joints (with the exception of exclusions
stated in the terms and conditions.)
Warranty Extension
An additional four (4) year extension to the standard Bodyshell Integrity Guarantee warranty cover
(making 10 years cover in total) is available as a cost option. Please ask your supplying Bailey Retailer
for more information.
1.3.2

3 Year Manufacturers Warranty

For a period of twenty-four (24) months from the initial date of purchase Bailey of Bristol offer
a comprehensive warranty on all parts and components as well as full coverage for any
manufacturing faults forming part of the original specification of the vehicle. The manufacturer's
warranty then extends to an additional twelve (12) months on the following items
Chassis: all chassis members including corner steadies
Suspension: axle suspension and braking system (excluding any damage to or faults in brake
drums and shoes that are caused through misuse of the braking system or from normal wear
and tear)
Running Gear: road wheels (excluding tyres)
Towing Mechanism: all mechanical components fitted to vehicle (excluding electrics)
1-2

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