Chevrolet 2015 Captiva Sport Owner's Manual page 21

20 Infotainment System
Artist name and song title will not be
displayed, and the skip track button
is not available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Remove the key from the
ignition.
3. Open and close the driver door,
wait about one minute, and try to
connect the device again.
Unable to Start Pandora
If the device is unable to launch
Pandora:
Check that the latest version of
Pandora is installed.
Check that there is an active
account logged into Pandora.
Check that there is good signal
strength. The signal strength and
phone battery level can be
checked on the radio screen.
Have at least one station
created.
For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and the
Bluetooth icon on the display is
highlighted.
For iPhone, iPod touch, or iPad
devices, check that the USB
cable is connected to the USB
port and the screen is unlocked.
Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
song with the or buttons, an
error message may display. Press
OK to retry.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
Weak or lost data connection.
The signal strength and phone
battery level can be checked on
the radio screen.
Device needs to be charged.
Application needs to be
relaunched.
Connection between the phone
and radio was lost.
If any iPhone, iPod touch,
or iPad is connected to
Bluetooth and the dock
connector, unplug the dock
connector and plug it in again.