Getting Help; Registering Your Smartdisk Product; Warranty Terms - SmartDisk FireLite User Manual

Limitations: NTFS is not compatible with Windows 98, Windows
98 SE, Windows Me, or Apple Macintosh computers running Mac
OS. In general, NTFS is a good choice if you'll be using your
SmartDisk hard drive only with one or more computers running
Windows XP or Windows 2000.

Getting Help

If you are experiencing difficulty installing or using your SmartDisk
product, please visit the main SmartDisk Technical Support website at
SmartDisk.com/support.asp. From this page you can access our
library of user documentation, read answers to frequently asked questions,
and download available software updates. Although most of our
customers find this content sufficient to put them back on the right
track, this page also lists ways in which you can contact the
SmartDisk Technical Support Team directly. Please register your
product (see below) before contacting SmartDisk Technical Support.

Registering Your SmartDisk Product

You can register your SmartDisk product at
SmartDisk.com/Registration.asp for customers in North and South
America, or at SmartDisk.co.uk/Registration.asp for European customers.
This registration is quick and easy and will assist us in providing the
best possible experience with this and future SmartDisk products.

Warranty Terms

SmartDisk Corporation warrants its products to be free of defects in material
and workmanship under normal use and service for a period of 1 year from
the date of purchase or 18 months from the date of manufacture, whichever
occurs first. SmartDisk's sole obligation with respect to claims of non-confor-
mance made within the one (1) year warranty period described above shall be,
at its option, to repair or replace any item of Equipment that SmartDisk, in its
sole discretion, determines to be defective. The Customer shall obtain a
Return Merchandise Authorization (RMA) number from SmartDisk prior to
returning any Equipment to SmartDisk under this warranty by contacting
Technical Support at SmartDisk.com/support.asp. The Customer shall prepay
shipping charges for Equipment returned to SmartDisk for warranty service,
and SmartDisk shall pay freight charges for the return of the Equipment to the
Customer, excluding customs duties or taxes, if any. All returns require a dated
proof of purchase and a letter explaining the problem. SmartDisk Corporation
will not be responsible for items returned without an RMA or improperly
packaged. Replacement Equipment shall be new or like new in performance and
shall be warranted for the remaining duration of the warranty term of the non-
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